eBazar Ninja Complaints & Reviews

We r placed an order power back at price Rs.599,
one month completed material not yet received
how can i proceed for further.

→ Your Order ID - OID30556
→ Product - 20800 Mah PowerBank
has been delivered to your address.

I made a order of MI power bank for rupees 980 and I received it 30jan2016
But it is found that the product is not working and so I logged a complaint of the non working product and for which they generated the ticket
Dear sulekh sharma,

We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
https://ebsupport.freshdesk.com/helpdesk/tickets/2674

Thank you for your patience.

But it has been 3 days now and no contact has been made by them and also no reply to my mails either. When I am trying to call on the same number it says unreachable or switched off.

I need a refund so kindly help me getting it and please shut off such fraud website's.

Thanks
Sulekh Sharma

Dear Friends,

Please consider this a warning to all of you who unconsciously venture out to unheard online companies to buy products saving your time, energy and money .

I would like to bring to the public that as a customer I have been duped by

WWW.EBAZAR.NINJA

.

I received a circular by WWW.EBAZAR.NINJA regarding a XIAOMI powerbank at a 67% discount rate .

I fell trap as the online product shown was exactly the same as by the original company .

After payment I got a product which was just an excuse to humanity. A fake disgusting third rate product, not even a first copy but a copy of their entire parenthood.

These so called online gits have the audacity to display their upbringing into the public . What their parents made them go through, right from their mothers fake breast milk to their fathers fake upbringing is what has built up in them over years as frustration and retaliation owing to which they decided to go public with a company named WWW.EBAZAR.NINJA, as they themselves are the modern NINJAS of their sufferings of a bad upbringing .


The following are their modus operandi:-

1) Public online mailer sent in bulk regarding a fake product of MI Powerbank
2) Fake duplicate product sold to customer by taking full amount in personal account .
3) Taking the product back on agreement of duplicate product.
4) Refraining from refunding the money or replying to mails .
5) Challenging the last point of contact by the customer by not adhering to the extended time offered by the customer for remorse.


http://www.ebazar.ninja/product/20800-mah-powerbank

Upon checking online a thousands of customers have expressed remorse regarding the same, fooling the public at large with Duplicate BRAND LABEL PRODUCTS - PLEASE HAVE A LOOK .

Here are some of other customers public review on the same :-

1) http://www.consumercomplaints.in/ebazaar-ninja-complaints-regarding-local-and-fa...⇄

2) http://www.mouthshut.com/product-reviews/Ebazar-ninja-reviews[protected]

3) http://www.bookcomplaints.com/online-consumer-complaint/India/EBazar-ninja-revie...⇄

4) http://www.consumercomplaints.in/ebazar-ninja-b113782


Please be advised to not buy any product from this site. Be really very careful and please spread and share this everywhere and with everyone whom you care.

I Need Help to get the resolution from Ebazar Ninja Team.

With reference to Order Id: OID20387 I have order on 26th Dec 2015 for the product as mentioned below.
20800 Mah PowerBank
Qty : 2
Unit Price: INR 980.00
Total : INR 1960.00

for this order, I have got the courier on 11 Jan 2016 after 17 Days of ordering. with waybill number: AWB NO:[protected] around 4:30 PM. since I was out of station for customer meetings our security have received the same and I have checked the courier 20th Jan 2016.
Immediately I have realized that.
Only 1 Power Bank received that too wrong one with 10400 Mah
also Quantity is missing here.
I have raised a compliment on the same day 20th Jan 2016 with the bazaar Ninja call center team on number: +[protected], and they have shared the portal ID to raise the tickets. till now there is no response from the eBazaar ninja team and keep on stating that they
have exculated this issue to their management but even after 15 days there is no response.

Worst part is that still they are sending the marketing mails to order for 20800 Mah Powerbanks, where my powerbanks are not still fulfilled.

I request you to please some one help to get this resolve by getting the right product or get the money back.

Kindly help and do the needful.

I ordered a power bank on 3 Jan 2016 ...order I'd..22090. They did cheat me...they have not delivered product.

They said all time...we will deliver witj in 2days...they playing game with everyone...

I had ordered a phone vie OID 22949. It was delivered on 11/01/2016 I had asked for a replacement. the original piece was duly picked up on 12/01/2016 vide acknowledgement slip of Pickingo courier no 350552.(request id P[protected]. However, there is no response from the customer service team for the last 3 weeks.

I bought Xiaomi (Mi) Power Bank 20800 from eBazar Ninja for rupess 980 with below transaction details.

→ Product - 20800 Mah PowerBank
→ POD No. - [protected]
→ Logistic Partner - BookAWheel
→ Expected Delivery - 5-7 Days

Now I received this product today 27th JAN 2015, packed in normal box not in branded box also testing further with the device it seems that device is not original as Xiaomi (Mi) Power Bank do not make 20800 MAH capacity and their MAX is 16000 Mah. I also cross check the device authenticity suggested on following links :
https://www.techmesto.com/identify-fake-xiaomi-power-bank/
https://www.youtube.com/watch?v=8Z_JyvReH-c

It came that device is fully fake and also not working as it should.

I purchased MI power bank through online BAZAR NANJA website.my order id: OID13522, it gives poor performance. It gives 10mnts charging only.

I ordered power bank 20500 mah through your website. I had made payment for Rs.980 through pay u money vide I'd no.86778076 on 04.01.16. But till date I didn't receive the consignment. Please confirm whether you have despatched. Immediately. Regards. Vasudevan.

I ordered 3 power bank at a time on 29/12/2015 through Ebazar Ninja. I paid by credit card for all three. Till date they sent only One. I called their customer care team so many time, but no one have any updates. They are avoiding customers complaint. They are selling fake products stating warranty products.

Hi Team, As I have ordered MI power bank 20888 Mah (refer the trail mail below). But I have not yet received the product and there is no information for the delay by the team. Hence need your attention on the same and deliver the product ASAP. If the product is not available, refund the money paid to my account. Oder Number: OID20976 G.Balaji. [protected]. Please find below, the summary of your order OID20976 INR 980.00 Unit Price: INR 980.00 Shipping Charge(Standard Shipping) INR 0.00 Total Tax Collected (Included): 0.00 Total INR 980.00 PAYMENT DETAILS name:Online Payment type:Payment Gateway gateway:Payu Money status:Successful bank_reference_number:[protected]

Dear Sir/Mam,

I had purchased a power bank – “Xiaomi 10400 mah” from your website via Order ID - OID10366 on 05.11.2015 which was delivered to me on 07.11.2015. Though it has the MI Logo on it, but it was a fake product and so it was not working.
I placed the return request via mail on the same day i.e 07.11.2015 and requested to refund my amount of Rs 599/-. After frequently enquiring about the status of the reverse pickup, the fake product was collected by me on 16.11.2015 via Request ID - P 94976174. However, the funds were still not credited to my account and though I frequently called your help desk for almost a month but they were least bothered in sorting out the matter.
Thereafter, I received another power bank on 26.12.15. But to my surprise, it was also a fake product and was not working. I again contacted your help desk and informed them the issue and once again requested to refund my funds as I no longer want to receive a fake product again. But they have only one thing to say that I would receive a confirmation call for which I am still waiting.
Being a rational consumer, I am not saying that all the customer would face the same problem, however what amazes me is the poor after-sales service from your help desk representatives.

After my daily calls to the help desk, they arranged for a reverse pick up via blue dart Receipt No – [protected] and the 2nd fake product was received by your office on 24.12.2015

I have to state that I feel duped by your brand/site and more with your after sales service. Such uncaring and unprofessional conduct your company that vows on delivering exceptional service comes across as totally unacceptable.

I have been frequently calling your help desk for the past 20-25 days and explaining them the whole issue but they don’t care about the customer satisfaction. And now I am really fed up with your service.

I once again request you to refund my funds of Rs 599/- asap.

I ordered this product 10400 mah power bank, Still now I didn't eecive this product, I was ordered on[protected]. I called to customer care, they aren't at all picking the call. Very very very very poor ebazaar ninja online shopping. I am searching for 0 rating, & also plan to put case in consumer court against ebazaar ninja.

Hai every one, please beware of this company which are selling not only fake products but also used with limited warranty of 6 months & even there is no option to cancel the product or refund the amount once we place the order, the product some time not even delivered and if delivered it doesn't work more then 2 or 3 days that too in a worst condition, and there is a special attraction in the site that when ever you go for a review it takes automatically 5 star rating which is already programmed, so be careful while entering into this kind of site & better to see reviews from google or consumer complaint before buying any product !

Invoice date :[protected], Invoice No.OID20501 cODE : 234076 What I received the T- shirt size was smaller. This I cannot use it. So I request change exiting one to 38/39 medium size.

OID 19390 dt.22.12.2015, POD ref.[protected], Delhivery Courier. eBazar is setting a new benchmark on non-performance and Customer dodging. About 20 phone calls have been made and every time they say "it is handed over to the Courier and will reach you in 4-5 days". Then they say, it has been escalated and by now it should be on top of Himalayas after so many "escalations". They also instruct us to send emails or WhatsApp on what is our concern (as if they do not know). Pat reply comes, it will be answered in 24 or 48 hours. I am shocked to read that, they send fake, wrong products and does not bother to address it. Also, their Terms of Policy is only on how they are "not responsible" for anything and covers what others have to do ! There is no mention on how Customer grievances are addressed for eBazar defaults. Can I have this resolved immediately ?

I had purchased a power from ebazarNinja site on 12/31 and till now i have not received an update about the same. I got an email from them saying it's shipped but, the courier company confirms that it is still not picked.Also, from the other complaints seen here the product seems to be fake. If that's the case, kindly refund my amount at the earlier. [protected][protected][protected][protected]--- Dear Rohit, Your Order has been shipped, find given details below: → Order ID - OID21410 → Product - 20800 Mah PowerBank → POD No.[protected] → Logistic Partner - Delhivery → Expected Delivery - 5-7 Days Best Regards, EBazar Team

This is regarding the order number OID15444. I had received a fake product from the seller. I also returned the product to the ebazar store, but i haven't received any refunds to my account. I dont want product replacement. if the problem is not resolved i will definitely raise a complaint in civil consumer court.

I've ordered for MI Power Bank one week ago. It took one week time to deliver the product. After opening the cover of the product i found that it was fake one and i've tried using it once, for one complete charge power bank is not able to produce any more power. I've sent a complaint against my problem to inquiry team 48 hours ago. But no one is responding. Requesting your support on this. Order details are as follows ::: Please find below, the summary of your order OID12573 ITEM QTY SUBTOTAL Image not found 10400 Mah PowerBank 1 INR 599.00 Unit Price: INR 599.00 Shipping Charge(Standard Shipping) INR 0.00 Total Tax Collected (Included): 0.00 Total INR 599.00 Thanks Venkat

I have ordered power bank on 8th december, 2015, and it is not working now, I want to return the power bank, my order id was OID16418. Kindly process the return and refund. Thaning You, Sanjay Jain [protected]