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Ecom Express
Ecom Express Pvt. Ltd.
Customer satisfaction rating: 41%
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3774
COMPLAINTS
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Ecom Express Customer Care

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Address
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India - 110037

Customer Care Phone Numbers and Contacts

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2757
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1014

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Customer satisfaction rating
41%
Complaints
3774
Pending
1642
Resolved
1096
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Ecom Express Complaints & Reviews

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My tracking number [protected]
Still I didn't receive my parcel but in tracking it shows delivered I can't contact Ecom executive there is no contact number in Ecom website
My contact details is [protected]
kumar.[protected]@gmail.com
2710399689/ My parcel still not received but in tracking it show delivered
2710399689/ My parcel still not received but in tracking it show delivered
Mar 11, 2021

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Ecom Express customer support has been notified about the posted complaint.
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    I want to submit Complaint Positive Review Neutral Comment
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    Ecom Express — Refuse delivery [Resolved]

    I have order clothe hanging stand from amazon but the delivery service refused to delivered my product and told me to pick...
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    I had ordered some products worth rupees 1120 from online store namely makeup store on 30 jan 2021 which was prepaid.Till...
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    [Resolved]

    Hai
    On January 2nd I got a message from ecom express delivery partner that is your item was delivered, but I’m not get any item and nobody visits my house also but they send message like that so I complained through mail but nobody take action so please solve my issue quickly. My order ID is[protected], Tracking ID [protected], [protected].
    Thank you
    Mar 10, 2021
    Complaint marked as Resolved 
    My complaint was not yet resolved.
    Mar 09, 2021

    Complaint Status

    Ecom Express customer support has been notified about the posted complaint.
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards,
    Team Ecom Express
    Piyush96318708's reply, Mar 14, 2021
    My tracking number is -: 2729606595. I want to cancel my parcel
    My complaint was not yet resolved.
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      I recieved a message with a awb track number [protected] is out for delivery on march 8.I didnt recieve a call from delivery agent i was waiting for him the whole day
      Shipment un delivered consignee requested for future delivery
      Shipment un delivered consignee requested for future delivery
      Mar 09, 2021

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      Ecom Express customer support has been notified about the posted complaint.
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        Product totaly various some damageso please return and refund this product
        Jewel products
        Jewel products
        Mar 08, 2021

        Complaint Status

        Ecom Express customer support has been notified about the posted complaint.
        Mar 08, 2021
        Updated by Arunaraja
        My products totally various and some damage

        Mar 08, 2021
        Updated by Arunaraja
        My products totally change this item so really not happy please return this product and refund this item
        Mar 08, 2021
        Updated by Arunaraja
        Totally various products

        Mar 08, 2021
        Updated by Arunaraja
        Not satisfied

        Dear Sir/Mam,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards
        Team Ecom Express.
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          Hi there,
          I have ordered a dress from "meesho" on date[protected]order no.[protected]Amt. 345 INR) in (Kaudiya,...
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          Hi
          I ordered Health product from Kashmir box site. Ecom Express Private Limited delivered me damaged product.

          Please take it back and return my 650 amount to Acc :[protected] ICICI Bank IFSC ICIC0000458 Basavaraaj S Hangaragi

          Please find the attached pic for more details.
          Mar 05, 2021

          Complaint Status

          Ecom Express customer support has been notified about the posted complaint.
          Dear Basavaraaj,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards
          Team Ecom Express.
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            I ordered my dress on 18 feb 2021 and the product come to my home on 28th feb 2021.Bt I cannot receive my product due to my...
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            The pre-paid order is showing status delivered but i have not received my shipment,
            AWB No-[protected]
            AwB no-[protected]br...
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            Sir, my order for AWB NUMBER : [protected] has not been delivered to me since 3 days... So kindly speed up my shipment and deliver my package tommorow as fast as possible... and also update the status of my shipment
            Kindly Re-Deliver my order Tomorrow
            Mar 03, 2021

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            Ecom Express customer support has been notified about the posted complaint.
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              I have ordered to meesho app, my product dint delivery for past 2 days, each day is updated as different status to cheating...
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              Dear Econ service,

              I have booked parcel through amazon with Tracking ID: [protected] but courier boy is not coming and deny to given parcel at address and also i have send my person for tKe parcel but your service provider not given parcel and mis behave ...kindly arrange to deliver my parcel with 2 days otherwise ill take legal action againt you... as I can’t take mis behave from your service provide

              Pls check with respective and confirm urgently with my parcel status

              Thanks and regards
              Nagendra patidar
              Mob. [protected]
              Mar 02, 2021

              Complaint Status

              Ecom Express customer support has been notified about the posted complaint.
              Dear Sir,

              Greetings from Ecom Express

              Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

              Regards,
              Team Ecom Express
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                Not delivered my product but status showing delivered, no proper address even i[censored] want to go and pick our product.
                Delivey agents are careless
                Mar 02, 2021

                Complaint Status

                Ecom Express customer support has been notified about the posted complaint.
                Dear Sir,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards,
                Team Ecom Express
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                  Products is very low quality I well return order
                  Mar 02, 2021

                  Complaint Status

                  Ecom Express customer support has been notified about the posted complaint.
                  Dear Sir,

                  Greetings from Ecom Express

                  Thank you for writing to us. Request you to kindly contact your shopping portal to register the reverse pick up request to return the product.

                  Regards,
                  Team Ecom Express
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                    Products is very low quality
                    Mar 02, 2021

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                    Ecom Express customer support has been notified about the posted complaint.
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                      The courier boy is charging extra delivery charge to deliverd the product of the deliver location 20 to 50 rupees exatra charge
                      Mar 02, 2021

                      Complaint Status

                      Ecom Express customer support has been notified about the posted complaint.
                      Order id-FL[protected]
                      Ecom Express Customer Care's response, Mar 3, 2021
                      Verified Support
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      We regret for the inconvenience caused to you. We have noted your complaint and shall take up with the team to get this resolved.

                      Meanwhile, please share your alternate contact number to assist you.

                      Regards,
                      Team Ecom Express
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                        They use bad words with girls and they don't come to give parcel and they don't pickup the parcel they use miss behave with...
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                        Awb. [protected]

                        Sir Coriur not delivered
                        Coriur wale se contact kiya tab bol raha h tym milega jab deliver karege 7 days se meri city me aaya hua h

                        Please check and solutions
                        Return Product not delivered
                        Return Product not delivered
                        Return Product not delivered
                        Mar 02, 2021

                        Complaint Status

                        Ecom Express customer support has been notified about the posted complaint.
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                          Dear sir/madam
                          greetings of the day. its a kind information that the products ordered in AJIO (Order NO:[protected]...
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