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Ecom Express Complaints & Reviews

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Last updated Mar 24, 2024
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Ecom Express reviews & complaints page 11

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R
rhtkumar
May 17, 2023
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Advance Whey Protein 2KG

I placed an order last week on 10th May 2023 through this link: https://scitron.com/collections/whey-protein-powder/products/buy-advance-whey-pr...

It was processed and was out for delivery for the first time on 13th May 2023 but when I called the delivery person he said I won't be able to deliver as the package was assigned to him in the afternoon and he is not going to deliver in my area for today....
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R
rajeshmenon
from Ahmedabad, Gujarat
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Orders not delivered yet.

I placed an order for 2 phones via mi.com on 11-May-2023. The due date was 15-May-2023. The tracking shows that the product reached my city on 13-May. Since then it is showing Bag Scanned, In Transit etc statuses repeatedly everyday.However it is not delivered yet. Please look into it and ensure product delivery.

Attached is the screenshot of status tracking....
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K
kalaiya
from Chennai, Tamil Nadu
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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My order stuck in 'in transit'

No updates on my order, stuck in 'in transit'
I had ordered my shoes from TATA CliQ on 09/5/23 and was able to track it till 15/5/23, where it was in 'in transit'. It's been since it's stuck in 'in transit'. I have tried calling the customer care but was always a recorded message. Please resolve this issue ASAP!...
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S
Sunita srivastav ji
from Satna, Madhya Pradesh
May 16, 2023
May 17, 2023
This thread was updated on May 17, 2023
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Late delivery and inconvenient service

Website:[email protected]

As i have orderd something i showes it will be delivered on 15 may buy i am still waiting for it and as i complaint this on there website but non of there officials contacted me yet...
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V
vansh17000
May 15, 2023
May 17, 2023
This thread was updated on May 17, 2023
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PW module not reached

I ordered PW module and they are coming by Ecom express tha tracking updates are not coming now since 4-5 days order reached Jaipur but still not delivered to me why ?
And also the customer care number making unsatiffaction
Please avail order as soon as possible
Awb number:-[protected]...
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S
saahil varghese
May 13, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Petrol and Salary Not Credited

Address:JG9G+RFC, Valamparambil Buildings, near Kochualumoodu, Kumaranalloor, Kottayam, Kerala 686016

My name is Saahil Varghese, Iam in delivery job in kumaranalloor branch(kottayam, kerala),
My ID O427125, my petrol earnings are hold in 15 days and salary not credited, kindly request to clear my salary...
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8
8487
from Dharmapuri, Tamil Nadu
May 13, 2023
May 15, 2023
This thread was updated on May 15, 2023
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I ordered realme 10 pro mobile not delivered

The delivery partner not attempt in any call and delivery failed then now ofd lock seen in website. So resolve the problem as soon as possible....
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E
emercyl
from Chennai, Tamil Nadu
May 12, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Door Delivery Refused

Dear Sir: This is to bring to your kind notice that the delivery person called me a few minutes prior to reaching the spot stating that he cannot do the door delivery and that he has luggage under his custody, so he cannot come upstairs and do the door delivery. Previously, another person also told me the same thing, that the company has instructed them not to leave the luggage which is under their custody downstairs while they deliver the...
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N
Nitten
May 11, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Address change

On 7th of April 2023 I ordered a set of books from Physics wallah so they couriered it through ecom express and assured that my books would arrive before 7th of may . On 2 may the message arrived from Ecom express that my package would be delivered on that particular day but it didn't came it happened a few times and they called me confirming my address because they thought my address might be wrong so I confirmed it correct but still it...
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Umasri parnam
May 11, 2023
May 11, 2023
This thread was updated on May 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Updating delivery unsuccessful without any call

Website:Ecom express

It's the fourth day that the delivery is not made. From past three days all I could see the package out for delivery and no attempt of call or delivery was done and just simply updated as delivery unsuccessful.Today I could see ofd locked in website.Ecom express it's really frustrating that how without any attempt of call or delivery just updating in website delivery unsuccessful.Ecom express take necessary action and get the ofd lock removed...
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A
aniketaryan15
from New Delhi, Delhi
May 10, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Regarding my missing parcel

Address:Uttam Nagar, New Delhi

Order id:- 12187
AWB no. [protected]
I am Aniket Aryan,
I request to you please search my parcel and delivery, because I do verification for Job so please send me it's very important for my career,
.My original pan card
.Original 12th Certificate
.Original Diploma Degree etc.
I request to you please delivery or return on pick up address.
Mob no. [protected]...
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T
Titikshya Dhurua
May 9, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Received a Fake product delivery

Order ID- UN[protected]
Tracking details- Ecom Express/[protected]
Product packaging is not mentioned from where it came ... we haven't ordered any product named butterfly. This not even showing from which company or website it is.! So please resolve this issue! And return my payment! ... of 599/-...
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T
Titikshya Dhurua
May 9, 2023
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Fake product delivery

Order ID- UN[protected]
Tracking details- Ecom Express/[protected]
Product packaging is not mentioned from where it came! We haven't order anything regarding this product named Butterfly.. I doesn't even mentioned the company or app name through which may have ordered... and the item inside was also not the correct one .!...
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V
Vd3
from Faridabad, Haryana
May 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status shows delivered but Item not delivered

I ordered something from H&M and it was to be delivered by Ecom Express. I received a text message on 7th May stating that my order will be delivered that day and around 4:30pm in the evening I received a message that said that my order was delivered while I never got it. I tried contacting on the provided phone number but it wouldn’t direct to the delivery person. Its been 24 hours and I still don’t know where my order is. This is frustrating...
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Tanushreebses
from Delhi, Delhi
May 8, 2023
May 9, 2023
This thread was updated on May 9, 2023
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Harassment in delivery

Address:Digi seva kendra

I have ordered a product online from meesho which was out for delivery since Thursday 4.5.2023.It was then told that there was a confusion in address although I have received many product in this address without any hassle.The next alloted delivery boy with a very rude and disappointing nature called me on holiday seeing it is an office address.His contact number is [protected]. He rudely assured to deliver it on Monday.But when I called him...
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A
anushaappagalla
May 8, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Late delivery of a product

My product is not delivered yet which was showing out for delivery from 4th may but till now 8th may I didn't received my product. I don't know what was happening with ecom express but I was waiting for my product daily. please deliver my product as soon as possible....
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J
Jaquar28
May 5, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Items returned without delivery attempt

Tracking Id: [protected]

Two shipments to same address was ordered on 17 Apr 2023 and one got delivered but not the other. No reason was mentioned. Also, we were not contacted by delivery person and we were available the whole week at the mentioned address.

Parcels are not returned without attempting to deliver by delivery person.
we need to know the reason at least. kindly respond ....
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R
Ruksarbanu
from Chintamani, Karnataka
May 5, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Studs or earrings

Address:Makan, murugamalla village

My product is wrong and small. I had other product but the product which is delivered is different so refund my amount Rs.669
Ameena bi
[protected]...
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Y
Yashvardhan Sardhavwala
May 4, 2023
May 4, 2023
This thread was updated on May 4, 2023
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Too much time taken

Since last 3 days I am getting a message in morning saying 'product will be delivered today' but at the end of the day I get a message ' delivery failed' even your delivery person is not trying to contact me. I have to stay at home to recieve the product since past 3 days leaving my all work. And today it showed ' ofd lock applied '. Kindly solve my problem as I need the product, otherwise I'll have to go to consumer forum....
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S
Sonam choudhary565
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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About delivery boy return pickup not giving office

Address:Neem ka thana sikar
Website:Meesho

Mera parcel pickup ho gya fr b use online na kra kr bich me delivery boy ne hi rkh liya or call krne pr jwab nhi de rha...
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