Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
Ecom Express
Ecom Express Pvt. Ltd.
Customer satisfaction rating: 41%
Submit a Complaint
3832
COMPLAINTS
ADVERTISEMENT

Ecom Express Customer Care

Facebook
Address
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India - 110037

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2763
down
1017

Submit a Complaint
Customer satisfaction rating
41%
Complaints
3832
Pending
1699
Resolved
1097
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun 09:00 am - 09:00 pm

Ecom Express related photos (1073)

Complaints with pictures are more trusted and informative   

Ecom Express Photos

Ecom Express Complaints & Reviews

Sort by:
Report
Copy

Only Delivered message Came, but my order was not Delivered AWB [protected]
Apr 13, 2021

Complaint Status

Ecom Express customer support has been notified about the posted complaint.
Dear Sir/Mam,
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards
Team Ecom Express
Dear Sir/Mam,
Greetings from Ecom Express
Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
Regards
Team Ecom Express
Add a comment
Helpful
Share

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Report
    Copy

    Delivery agent came at my doorstep for delivery of meesho product, he delivered that product but he stole my another product which was return product of meesho, without my knowledge and I have not his contact no so that I contact him, please take necessary action.
    Address-Renusagar colony, sonebhadra UP
    Date-12/04/2021 at 12:05 PM
    About delivery agent
    Apr 13, 2021

    Complaint Status

    Ecom Express customer support has been notified about the posted complaint.
    Dear Sir/Mam,

    Greetings from Ecom Express

    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

    Regards
    Team Ecom Express
    Add a comment
    Helpful
    Share

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      Report
      Copy

      I ordered a karambit knife from flipkart and after a day it was shipped with ecom express
      When I entered the provided awb number given on the flipkart app on ecom express it showed invalid awb number
      Apr 12, 2021

      Complaint Status

      Ecom Express customer support has been notified about the posted complaint.
      Dear Sir/Mam,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards
      Team Ecom Express
      Hannan iqbal's [Complaint's author] reply, Apr 13, 2021
      Sure, the awb number given in flipkart app is "FDSP0731083980"
      Add a comment
      Helpful
      Share

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        Report
        Copy

        Sir my product was shipped from delhi on 6th april which i have to receive in srinagar on 12 april ..i have urgent please sent me my parcel as soon as possible .
        Apr 12, 2021

        Complaint Status

        Ecom Express customer support has been notified about the posted complaint.
        My awb number is [protected]
        syedumar21's reply, Apr 13, 2021
        I have also ordered a product on 29th april, not yet delivered.
        Add a comment
        Helpful
        Share

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          I have an order in "Ecom Express", The status shows that my order is out for delivery(10 April, 2021). And I got the call...
          Helpful
          Share
          Report
          Copy

          Delivery boy handed the parcel to different person than mentioned. My AWB no. [protected]. Please help me to trace the parcel.
          Apr 12, 2021

          Complaint Status

          Ecom Express customer support has been notified about the posted complaint.
          Dear Sir/Mam,

          Greetings from Ecom Express
          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards
          Team Ecom Express
          Add a comment
          Helpful
          Share

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            Report
            Copy

            I ordered a product from prestige.in. They sent through ecom express. But ecom express is not showing my product status properly from last couple of days. My tracking number is
            [protected]. Kindly deliver my product as soon as possible
            Apr 12, 2021

            Complaint Status

            Ecom Express customer support has been notified about the posted complaint.
            Dear Sir/Mam,

            Greetings from Ecom Express

            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

            Regards
            Team Ecom Express
            Add a comment
            Helpful +1
            Share

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              He came to my house for a delivery that was from nykaa he asked me for the payment I gave him 1000 rs as my order was for...
              Helpful +1
              Share
              Report
              Copy

              Your delivery boy making problems to deliver my online product...Please resolve my problem.
              435555471 tracking id of my product
              Apr 12, 2021

              Complaint Status

              Ecom Express customer support has been notified about the posted complaint.
              Dear Sir/Mam,

              Greetings from Ecom Express

              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

              Regards
              Team Ecom Express
              Add a comment
              Helpful
              Share

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                Report
                Copy

                AWB number is [protected]

                Dear sir we received a wrong product in cash on delivery. The persion who was send the product was not responding. help me to return the product . I am alredy pay amount to your courier boy at the time of delivery. Please help to stop Consumer fraud.
                Apr 12, 2021

                Complaint Status

                Ecom Express customer support has been notified about the posted complaint.
                Dear Sir/Mam,

                Greetings from Ecom Express

                Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                Regards
                Team Ecom Express
                Add a comment
                Helpful
                Share

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Hi,

                  I am Arun Upadhya from Bangalore and I have an order in "Ecom Express", today morning the status shows...
                  Helpful +3
                  Share
                  Report
                  Copy

                  The item that has to be delivered was undelivered once and when we contact back after 2 days of delivery the delivery agent's behaviour was inappropriate and rudely answered back.
                  Apr 10, 2021

                  Complaint Status

                  Ecom Express customer support has been notified about the posted complaint.
                  Dear Sir/Mam,

                  Greetings from Ecom Express

                  Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards
                  Team Ecom Express
                  Add a comment
                  Helpful
                  Share

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Report
                    Copy

                    [Resolved]

                    I am ordered 20th March 2021 Not shipping my order by the seller..Tracking the
                    Ecome Xpress courier AWB [protected]
                    I am ordered VLEBAZAAR 20th March 2021 Not shipping my order by the seller..
                    Apr 10, 2021
                    Complaint marked as Resolved 
                    Tracking the Ecome Xpress courier AWB 2739533509
                    Apr 11, 2021

                    Complaint Status

                    Ecom Express customer support has been notified about the posted complaint.
                    Dear Sir/Mam,

                    Greetings from Ecom Express

                    Thank you for writing to us. As per our records, the said shipment has yet not been handed over to us. You can also contact your shopping portal for further assistance.

                    Regards,
                    Team Ecom Express
                    Add a comment
                    Helpful
                    Share

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Report
                      Copy

                      We want return our money .take it return plz sir or madam we are requesting
                      Saree/don
                      Apr 11, 2021

                      Complaint Status

                      Ecom Express customer support has been notified about the posted complaint.
                      Apr 09, 2021
                      Updated by Angothu vamshi
                      We want return our money we don't want that product
                      Apr 09, 2021
                      Updated by Angothu vamshi
                      Saree take return and return money for us
                      Dear Sir/Mam,

                      Greetings from Ecom Express

                      Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                      Regards
                      Team Ecom Express
                      Add a comment
                      Helpful
                      Share

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Awb [protected]
                        Pkg details- clothing
                        Customer name- Mohit Singh Rajput
                        The package was supposed to be...
                        Helpful
                        Share
                        Report
                        Copy

                        The product was supposed to deliver but we haven't received the product and the order number[protected]. but in mesho it states that package was delivered
                        Apr 09, 2021

                        Complaint Status

                        Ecom Express customer support has been notified about the posted complaint.
                        Dear Sir/Mam,
                        Greetings from Ecom Express
                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.
                        Regards
                        Team Ecom Express
                        Add a comment
                        Helpful
                        Share

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Report
                          Copy

                          My 2 orders with AWB [protected] and [protected] has not delivered to me but the status showing delivered. No call from delivery boy about products delivery. Please solve the issue and take action against the person who changed the status as delivered.
                          Apr 09, 2021

                          Complaint Status

                          Ecom Express customer support has been notified about the posted complaint.
                          Dear Sir/Mam,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards
                          Team Ecom Express
                          Add a comment
                          Helpful
                          Share

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            Report
                            Copy

                            I just got pre opened curier and it has different dress top.. kindly refund my money as soon as possible..else pl. Call me at [protected]
                            Pre open pkt received
                            Pre open pkt received
                            Pre open pkt received
                            Apr 09, 2021

                            Complaint Status

                            Ecom Express customer support has been notified about the posted complaint.
                            Dear Sir/Mam,

                            Greetings from Ecom Express

                            Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards
                            Team Ecom Express
                            Add a comment
                            Helpful
                            Share

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              I had placed an order from 'AJIO' and my order had to be delivered by 29th of March 2021.Every time when I tried to track...
                              Helpful +2
                              Share
                              Report
                              Copy

                              I order 3 half shirt but i received 2 full shirt whith very poor quality and absolutely different from which i ordered.there for i request you to give my refund back i have also video proof of the delivery man and product.
                              AwB [protected]
                              And my phone no. Is [protected].
                              I order a product but the product which I received different
                              Apr 09, 2021

                              Complaint Status

                              Ecom Express customer support has been notified about the posted complaint.
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards
                              Team Ecom Express
                              Add a comment
                              Helpful
                              Share

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                ADVERTISEMENT