Employees' State Insurance Corporation [ESIC] Complaints & Reviews

I have submitted all original documents medical certificates, leave forms issued by the esic hospital, sanathnagar, hyderabad and issued by my area dispensary located in mangalghat, hyderabad in july 2019 at hyderabad. But till now i have not received any confirmation and claim id or acknowledgement from their end. How can i know my claim status and when should i receive my claim amount.

Sir..in esi dispensery kattedan shivarampally branch hyderabad.. The staff is saying always no medicines and not issuing medicines and saying to purchase from out side stores.. If we ask what we can do.. We are having no medicines.. Nearly from one year same thing is going on.. Please look into the matter and please solve the problem.in the below prescription no medicine is issued

Dear sir, my mother madhu garg is in under esi (insurance no.[protected] ) jhilmil, she is 59 years old and patient of heart and sugar, doctor prescribe her to check the sugar regularly basis on[protected]. My mother was gone to v.K.Nagar dispensary for strips, but they denied and asked her the strips was not available in stock come after few weeks, she gone again on[protected] also denied, again gone on[protected] but denied, again gone on[protected] but denied, in between my father was dead on[protected] after that she gone on[protected] and again denied by dispensary, kindly take urgent action on this please. Vinay ray garg her son, mobile no;[protected]

Date: 22 feb 2019
Syed shameem,
Tenali (M), guntur (D),
Andhra pradesh - 522201.

Department of labor,
…
…..

Respected sir,
Sub: grievance filing with regard to employee state insurance benefits.
I am writing to bring to your notice the difficulty my wife and i have been facing while claiming the benefits of employee state insurance provided by the employee state insurance corporation (Esic). We live in tenali town of guntur district, andhra pradesh and both o[censored]s work as teachers at a local private school. Both o[censored]s are diabetic and visitmanasa clinic run by dr. Sharath kumar regularly. For the last three months, we have been denied medicines for diabetes and the reason being told is that the government has not been sending supplies to the center. Last week when we visited the center and requested for medicines we were told that only iron supplements were available and we can take the same if needed. Such apathy being shown to diabetic patients by either providing them with nothing or mere iron supplements is a cause to worry. It has become very difficult for us financially to buy medicines from private pharmacies and the issue is taking a heavy toll on our health and finances.
I request you to resolve the issue o[censored]navailability of medicines in the concerned center and relieve the stress and difficulty of many such other patients, at the earliest.
Thank you for your anticipated help in solving the problem.

Sincerely,
Syed shameem.
Email id:
Phone:

Sir,
Today i was going to esi hospital, delhi to receiving a mri report, unhone mujhe 2film open hath me de diye or kaha ki aise lekr chale jao, how can this report carry open in hand, kam se kam ek envelope me to de dete. Yadi ye report gahr le jane or lane me kharab ho jaye ya fir report dust se gndi ho jaye to kya dr us report ko dekh skte hai. Itni bari hospital hai or ek report ke liye envelope tak nahi hota, bolne pe wo jhgra karte hai or ye kehte hai ki jao bol do jisko jo bolna hai.

At mangol puri esi dispencry, at 4 no. Medicine counter male staff shouting on patient in loudly voice and denied to give medicine.
After complaint no action taken by medical officer.
There are no manner's have four no. Counter medicine distribution person.
His behavior like a too bad person.
Kindly look this behavior which is using by staff. Thanks

Respect to esic dept

my mother suffering to cancer last one month, but not support dispensary & hospital staff

kindly help me one medicine required
GEMCITABINE 1200MG -1QTY

MY ESIC NUMBER IS -[protected]

MY CONTACT NUMBER [protected]
[protected]
[protected]

THANK YOU

Sir mai ne apni wife ko dermatologist department me dikhane gya tha, jha doctor ne ek cream lika aur boli ki meri clinic pe aa jana injection lgana padega.. Sir kya aise hi garib patien ko luta jayega.. Mai unki clinic pe bhi gya jha injection ka price 140 ke karib tha aur mere se 1000 ki dimand hue... Please aap se request hai aise doctors pe action le.. Mere paas enka video bhi hai..

Sir today[protected] saturday) i went to esi hospital mandi gobindgarh. When i reached hospital it was 2.15 pm my wife and my son was also with me. I traveled 25 km. When i ask for docker from counter they told docter is already gone, i ask the timing of doctor they told me 9. Am to 3pm, but docter is already gone at 2.15 pm. They covered up him. And at 2.30 pm all staf gone they told me please go out side we have to close the hospital. They get me and my family out. I was trying to call your custem care number raguraly for half an hour but nobody pic my call. I was just going when i saw 2men with 1one lady (Who is already unconscious) on bike when they saw hospital is locked (Even it was just 2.45pm). They were crying loudly bcz the lady's condition was not good. I went to esi hospital first time. It was very very bad experience for me. Kindly contact me i wabt to take action against the staff members and the docter who was not available on his duty.
Ragards
Gagan bhutta
Mob.[protected]

Esic
Employee name - sushil mohite, esic no[protected]
Sushil mohite to you & others
Thu, 7 nov 2019 20:27:13 gmt+0530

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Dear sir/madam,

My name is sushil mohite, esic no. [protected]. My wife has been given birth a baby on 17/09/2018. At time of baby birth i paid medical expenses my own pocket sum of rs. 75000/-.

After two months i had submitted all medical bills to your vashi office by hand delivered on 15/11/2018.

Please update the current status of my claim on priority. There you are taken too long time for claim settlement. I am totally disappointed to your service. After continuously follow-up with vashi branch i didn't receive any response from your branch.

Request guide us and coordinate for early settlement and reimbursement for my claim.

If have any further requirement's please contact me below mentioned contact number or write on my email.

Quick response acceptance from you.

Thank you / regards.
Sushil mohite
[protected]

Dear sir,

This is to inform you that i have visited at esic, jhilmil hospital when i visit there thy told me for the opd server is not down so they unable to generate online opd number okay after 1 hour i came again then opd counter was shutdown also my father physical condition was not good he cant walk little bit so i went approx three opd center but they didn't generate the opd number after some time esic employees try to fight me and sledging like they also said they will not generate the opd number and that time server was also working fine so i am asking why they are doing this types of behavior

Dear sir/madam,

This is to inform you that, esic not responding our complaint regards the medical treatment disputes. Chennai esic kk nagar hospital only having all facilities for treatment, local hospital not having the basic facilities like check blood sugar, jaundice, etc...
All esic local hospital doctors instruct to go kk nagar esic hospital, more crowd in the hospital doctors cant treat all patience it leads to high discomfort to doctors and patients, the same i already reported to esic since there is no proper response from their side. Since the hospital not provide the ambulance facilities to patients to reach the hospital in case of emergency (108 ambulance not going to esic), pregnancy ladies, aged people, illness people who suffered severe problem all people using private vehicle to reach the esic hospital.

1. No ambulance facility
2. No funeral service (In case ip death)
3. Allotted doctors not available due to vacancy.
4. Poor patient care.
5. Local hospital not having sufficient facility for treatment.
All the above facilities are highly important for patients, please take necessary action to provide the facilities.
Esic need to collect the patient feed back in esic hospital, through form ans digital method.

I m pramod kumar from berhampur, distric: ganjam, odisha.
I m complaint about the doctor. Doctor is always coming late to the esi dispensery of berhampur. Now it's 5:10pm but still doctor not available in the dispensery. 7nos of patients are waiting for the doctor to consult. Kindly visit to the esi dispensery surprisely. Doctor & other staffs are always late. They have no timeline.
Dispensery address: esi dispensery
Ashok nagar, near kamapali, berhampur, dist-ganjam, odisha

Suggestion: kindly fix a biometric device to monitor their attendance / in out timing.

How to get the acknowledegement number and claim id for esic reiumbersment claim status??

Claim id and acknowledgement number are required to track your status of your reiumbersment claim.

Is serial number or acknowledge number is same as our claim id?

How to get the acknowledegement number and claim id for esic reiumbersment claim status??

Dear sir,

Our factory is situated in murbad, thane district, we are not getting the proper treatment here in esic since long time, many of our workers complaints to us regarding the poor treatment,

We would like to bring to your notice one of the recent case of our employee mr. Chandrakant ghude as below,
His esic insurance no. Is [protected]

There was a pain in his shoulders and not able to move up his hands, he went to many esic hospitals for the treatment but there was no improvement in his health,

Finally, he went to a private hospital and got better treatment please find below his case history in details.

1 - 1st visit to esic hospital at murbad on 08/10/2019 for the treatment
2 - he visited again for the same problem on 02/11/2019
He took the treatment for one month but there was no recovery.

3 - murbad esic sent him to mulund esic for the further treatment on 02/12/2019, he took the treatment for 15 days from mulund esic but there was no improvement in his health.

4 - then on 13/12/2019 mulund esic told him to go to kem or jj hospital for the further treatment,

5 - he went to kem hospital on 14th dec-2019 but he could not visit to doctor because the dr. Was not available on that day.

6 - on 16th dec-2019 our employee mr. Chandrakant ghude decided to go to the private hospital and take the treatment because he was suffering from the problem and was not getting proper treatment.
He went to shree hospital at kalyan and started treatment there and within 15 days he was feeling better.

7 - after 15 days of treatment he joined the job again and dr. Adviced him to take the treatment for three months. He spent around rs.10, 000 to private hospital.

8 - 03.01.2020 he went to ulhasnagar esic to claim the expenses for which he spent at private hospital but they refused to take the claim and also was not ready to give the medicine for next three months as per the treatment he got from the private hospital.

So we hereby request you to kindly do the needful in this regards so that mr. Chandrakant ghude can get the money back which he spent in a private hospital and need some action against the esic that if the treatment is not available with esic then they should reffer the patient to private hospital and not to kem or jj hospital.

Thanks and regards,

My name is premalatha, ESIC NO: [protected], I delivered a baby on 21st November 2019 at Chetan Hospital, Puttur. But the baby died on the same day as intra uterin death. One month maternity leave is already provided by ESI but to get other 5 month leave, My ESI doctor told me to meet him in one month after the delivery date. I have visited ESI hospital more than 10 times in December month but most of the time he was not available. Today we met him in the hospital and he is asking the original discharge summary report to give maternity leave. Actually I have claimed delivery charges through my husband insurance. Hence the original discharge summary report is with my husband insurance company that is United health group. They will not give the original report once the claim is settled. So we put doctor seal and signature on the Xerox copy but the ESI doctor Nithyanandh is not accepting it. Kindly help me to get maternity leave and salary for this period. Thanks for the help.

Dear sir,
My father admit in hospital 20dec 19 in icu room for tretment nimonia, but we have charge paid of madicine payment, esic officerhospital ask me medical only pay only 800rs inside medicine, i m poor person, pls help me, father health is not good condition he is on ventilator system, ipd no 19/4454,

Regards
Ali ansari
Mob no: [protected]

I am working in HGS from October 6th 2014 to till now and every month ESIC contribution was paid til October 31st 2018. It was very good journey until this bad day August 26th 2018 in my life. I was suffering from more fever and back pain hence I visited the ESIC hospital Rajajinagar. Doctors done many blood tests and finally Diagnosed that It was a 'Early T Precursor Acute lymphoblastic leukemia (T-cell ALL or Blood cancer) - high risk. Doctors advise me to admit immediately for the Chemotherapy treatments.
As I am ESIC Contributor I was eligible for ESIC medical benefits and Sickness benefits my treatment done under the same. I was concerned respective ESIC medical referee and he approved the Extended Sickness Benefit (ESB), without contribution to tthe ESIC, so I can eligible treatment to until August 31st 2020 as per approved ESB benefit.

For the purpose of paying ESIC salary and ESB benefit from ESIC . Now ESIC- Bommasandra branch manager was asking for the contribution payslip from October 2017 to March 2019. As per their needs I submitted Wage particulars request form to my respective ER and I received Wage particulars and submitted to ESIC bommasandra branch manager, branch manager not accepted the wage particulars due to it’s showing it’s exceeded rupees 21, 000.

In office every month i was doing extra hours work, for the extra hours company paid additional incentives with the salary, for this reason my salary exceeded the rupees 21, 000, it’s not exceeded the ESIC wage limit.

Branch Manager denied to approve the ESB facility from last 15months due to this I did not received any medical benefits from ESIC.

Even lot of follow-ups, requests, clarifications about wage particulars Branch Manager is not ready to listen my problem and he is not concerned about the seriousness of my health issue as I am suffering from Critical illness(Blood Cancer). I can’t travel daily due to this my health is not improving it causes physical and mental illness requesting to solve the issue at earliest.

I was suffering physically and mentally from this health condition and I spent more than five lakh rupees for my treatment apart from ESIC medical services, currently I need minimum six to seven thousand rupees for monthly blood tests and cancer medication. I didn't have any other source of income, my family also depended on my earnings and they spent more money for my treatment and financial crises become high now.

I Request you to address the Branch manager to solve the issue.

IP NO:[protected].
NAME:THIPPESWAMY ANANTHREDDY.
MOBILE NO:[protected].
[protected].
EMAIL ID: [protected]@GAMIL.COM
ESIC OFFICE(LOCAL OFFICE): No. 145/A, Bommasandra Industrial Area, Electronics City, Bengaluru, Karnataka 560099.

Hello sir.
My name. Harbir singh. Esic no.[protected]. Esi office panjim potato is office mein nai koi staff rahata hi nahin rahata hai jab bhi chale jao koi staff apna gadi theek karvane chala jata hai jhoot bol ke ki mera doctor ke paas meeting hai doctor ka meeting nahin hota nahin hai aur gadi thi karvate hain koi hotel mein chala jata hai kisi apne dost ke sath pura pura din lagta hai aur jab bhi das baje se jakar baitho sham tak koi nahin aata aur na hi doctor rahata hai agar complaint karte hain to koi baat nahin sunta main complaint kiya tu mera jo claim tha unhone reject kar diya vah madam boli ki mere hath mein sab kuchh hai aapko jisko bhi bolna hai bolo mera koi kuchh nahin bigaad sakta ab bataiye doctor bhi boli mere se darti hai aur director bhi mera kuchh nahin bigaad sakta idhar tractor baithkar kam nahin karta hai aur koi live ka koi application nahin hai koi register per entry nahin rahata daily register per entry hota hai ki aaye hain lekin vah chhutti per rahte hain aap jab bhi enquiry karke dekh lijiye agar hamari baat jhuthi hui to ham per action lijiye agar vah unki baat jhuthi hui to un per action lijiye aur unki naukari ja suspend kijiye unko office panaji goa. Main medical claim ke bil diye the aur mere se unhone paise mange bole ki agar aapka pura bil pass karvana hai to humko paise dijiye abhi main garib aadami kahan se paise do unko please meri help ki jaaye mera esi number[protected]. Harbir singh. Vasco da gama. Goa.403802.
Mobile no.[protected].

Sub: refund not received

R/sir,

Esi no. [protected]
Receipt no.: 2461, document deposit date at esi yamunanagar: 08/11/2017
Query solved & again deposit at esi yamunanagr: 09/02/2018
Despatch no. To karnal office: 224 dated 09.04.2018 through esi office yamunanagr (Civil surgeon health care, extention sec-13, karnal)
With due respect i want to state that i am sanjeev arora s/o sh. Mohan lal having esi no. [protected] under employee of polyplastics industries (India) pvt. Ltd., yamunangar haryana.
My father sh, mohan lal suffering from heart problem than esi hospital yamunanagra referred the case to pgi, chandigarh on dated 25.10.2017 having cr no.[protected] after discharge from pgi chandigarh on 27/10/2017 we are submitted the expenses with all documents to esi yamunanagar on dated 08/11/2017 after that esi yamunanagar raise some query (I. E counter sign missing) we are solve these query & again submitted the documents on dated 09/02/2018.
Now i am chasing for my refund for rs. 1, 03, 371/- but our esi yamunanagar said your document sent to karnal office on dated 09.04.2018 through dispatch no. 224 & payment also released by the karnal office & if you have any query so please visit to karnal office & follow up for refund.
We have received the reply letter from esi jagadhri (Letter enclosed) ref. No. [protected]/[protected]/309/23/07/2018 you are not eligible for super specialty treatment so that your refund is not entertained but your medical expenses relates to govt. Organization so document send to director health services chandigarh through civil surgeon karnal on dated 19.07.2018 & we are also chasing to civil surgeon karnal on dated 08.01.2019 through letter through on dot courier having docket no. [protected] but no response received till yet

Secondly i am member of esi for long time & due to the change of my job my esi no. Also changed time to time as detail mentioned below so that i am eligible for super specialty treatment

Insurer name esi no. Company name employer code
Sanjeev arora [protected] polyplastics industries (India) pvt. Ltd. [protected]
Sanjeev arora [protected] yfm youniform supplier pvt. Ltd. [protected]
Sanjeev arora [protected] sona plastics industries [protected]

But sorry to say still we have not received any reply/refund from these authority and i am contact with the esi jagadhri but no positive response received & he ask we are sending the documents to concern authority and our work is complete we don’t know anything.

It’s my humble request to you kindly clear my expenses bill as soon as earliest & i am so tensed and more than two year my document and me move one table to another table & still my hand is blank.

I am poor person & taking credit/loan against this amount & i am pay the interest on this amount. Father is also retired from pvt. Job & i am single hand earning.
Waiting for your positive response.

Thanking you
Sanjeev arora
Mob.[protected]