Epson India Complaints & Reviews

Address: Tirupur, Tamil Nadu, 641604

I have purchased color printer Epson l361 on 21/12/2018.i need installation process requested, but response i get message installation max 3 days time, so i need responsive in Epson company, my address near by your office(max 5km) in main city, this is your way of response to the customer. still now any person contact me in any installation details,
contact :karvendhan
[protected]

Feb 6, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly share your product serial number with us to help us assist you further. Thank you.

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3

3sanguk

from Nagapattinam, Tamil Nadu

Jan 10, 2019

Paper jam Indication light blinking

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We purchage printer as on[protected] with one year warranty. Recently we submit our printer at our authorised service center there told time is required to solve your problem because of approval is requried from head offive/ company. But till now i am not get any message regarding to my service. This wrost /waste of my time and money. I dont now why we are selling printer and collecting my money in wrong way. I think your loot indian public moner in legal way. Like politics. For approvay your take 11 days wrost /waste service. Pl tell you have intention to provide the ssrvice or only colleting money from publicand escape from india. I dont know why india allow this type of products to india to create inconvencie to public. (I submit at tirupathi service center, andhra pradesh, india. Contact number[protected] pl guide me and pl give approval to him to solve my problem.)

Jan 13, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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H

Hitesh Ptl

from Ahmedabad, Gujarat

Dec 18, 2018

Vapi Epson service centre is another company printer repair.please check out

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ਸੁਰਿੰਦਰ ਪਾਲ ਸਿੰਘ ਵਿਜ ਲੁਧਿਆਣਾ

from Firozpur, Punjab

Dec 27, 2018

Printer do not properly work from the purchase of date kindly resoveld my prob...

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Address: Ghaziabad, Uttar Pradesh, 201011

I have purchased your epson l1455 printer in 24 january 2018 but printer is not working because of that printer says maintenance box has been fulled prepare a new maintaince box i have registered complaint regarding in this 05.12.2018 but there is no solution provided by you till date.
Kindly please resolve the solution as soon as possible.
Thanks
Regards
Deepankar singh
[protected], [protected]
Email: [protected]@gmail.com

+3 photos

Jan 13, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint and share the complaint number with us. Thank you.

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S

Siddheswar Meher

from Burla, Odisha

Dec 10, 2018

There are found lining marks when i take printout. How to solve this solution please help me

printer warranty issue (epson l1455) - Comment #3294582 - Image #0

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R

Ranjeet Singh Jodha

from Jaipur, Rajasthan

Dec 27, 2018

Printing is not being done also photocopy.

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S

saisatyasalt

from Srinagar, Uttarakhand

Mar 10, 2019

i purchase epson printer l 1455 last year 2018 .printer not working properly from the date when i bought it . i complain so many time but no one visit my shop from epson . now epson customer care says ur printer is out of date . now it is out of date but i regularly complain my problem from las year warranty date. is here any solution for me . i feel very bad.

satya prakash
uttrakhand
mail [protected]@gmail.com

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Hello,
This side sharafat khan from rds hospitality pvt. Ltd from sector 63 noida 201301
And my register contact number is [protected] / [protected] my projector in not working properly before 1 months i called many times your customer care but nobody is taking action so tell me what should i do i spoke to miss gayatri in epson branch she send here someone but he was saying this projector will not repair

I am just asking why this projector will not repair i don't want any excuse i want repair my projector otherwise i will take action if you have any query so you can call me sharafat khan [protected] here

Jan 1, 2019

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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hemanth rayala

from Kodar, Telangana

Dec 19, 2018

2days not printing and climate is very cool and printer is problem start after tomorrow

projector in not working - Comment #3303125 - Image #0

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Address: Chennai, Tamil Nadu, 600097

Worst ever company i have ever seen. Not even a good customer service. I wish this company should be closed immediately for very bad customer service. Higher official is speaking very badly to the customer. I have the voice recording and everything. I will defenetly take this to comsumer court. Cheating fraudulent services from chennai-selaiyur branch.

Dec 22, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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V

Vandanapu Prasad

from Hyderabad, Telangana

Nov 23, 2018

Dear Sir Epson L 655 (Serial No: W8NY007801) printer given our nearest service center more than 20 days back when I asked them they said one item not here I placed order whenever I received I repair your printer. How many days you resolve the this issue My pincode :508001 printer given to JP Enterprises Nalgonda. My contact [protected] email.[protected]@gmail.com

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A

Abhi Anilkumar Melevila

from Mavoor, Kerala

Dec 18, 2018

A printer's ink pad is at the end of its service life.

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K

Kiran G Rathore

from Surat, Gujarat

Dec 19, 2018

In side print is coming with the line with the printout.

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A

[email protected]

from Satna, Madhya Pradesh

Dec 21, 2018

Dear sir,

my printer not working

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[email protected]'s reply, Dec 15, 2018

printer not working

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Address: 713-343

Website: [email protected]

I never seen before any company behave like the way behave epson .i purchase epson l380 on 3rd nov 2018 and booked for installation same day they tell us on the 5th our service man come to you and install every thing but unfortunate still no man coming from epson i hope epson will take action from her bad service other wise i will return the product.

+1 photos

Dec 15, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Nov 12, 2018

Updated by محمد ارشدالله and also my booking no is 5447264 on 3rd November 2018

Nov 12, 2018

Updated by محمد ارشدالله please solve as soon as possible

Verified Support

Nov 14, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly share your product serial number and contact details and city with us to help us assist you further. Thank you.

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Address: 560078

The printer is not working properly and it is difficult even to print a page and if i do that, the paper comes out with haphazard printing and torn out paper. Kindly help me with the repair of the printer. Otherwise the printer was working fine and we so far had no problem with the printer. Nowadays even after wasting ten pages for a single page print, none of these ten pages comes out with good printing and mostly the paper is torn off while coming out of the printer. Kindly help.

Dec 13, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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Vikash1215

from Delhi, Delhi

Dec 3, 2018

Error- ink pad is end of its service life

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Address: Kendrapara, Odisha

My printer doesn't work, and i complained it on 6th october. My complain no. Is 5348462. Customer care assistance reffers me to contact mrs. Tillotama dash of bhubaneswar having contact no. [protected],[protected], [protected].
But she doesn't recieve my call. Also taking no action from last 1 month.
Kindly take necessary action.
My contact no. Is smruti ranjan parida
[protected], [protected]

Dec 8, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by lipan sir please take necessary action and solve my problem

Verified Support

Nov 07, 2018

Epson India Customer Care's response We apologize for the inconvenience caused. Thank for sharing. We will get in touch with you soon.

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S

shriram zerox

from Savantvadi, Maharashtra

Dec 3, 2018

Epson Printer mode L 210 Its not complaint or your Service Center At Sangli Center in Maharashtra (India) Our Sangli Service Center In not customer care.

I am not satisfied the printer solution.
I call by call then no reply in our sangli center employee.
Plz Help me.
Thank U

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Address: New Delhi, Delhi, 110017

Website: epsonindia

Sir ibuy new printer from nehru place, butter after some time it made line in printing i call to care also and they send me your engineers but they also not solve my problem i call 5 times for this complaint now tell me what can i do my contact number is [protected]{mohd atique, k3c, khirki extention, malviya nagar new delhi 110017 please solve this problem in warrenty period or repllace this printer my printer serial no, x2q5462527

Nov 30, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Oct 28, 2018

Updated by Mohammad Atique lining in printer copy i call 5 times for same problem but no satisfaction sir please solve my issue my printr serial number is X-2Q5462527

Verified Support

Oct 29, 2018

Epson India Customer Care's response Hi. We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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I

ikchari

from Bengaluru, Karnataka

Nov 16, 2018

The printer in not taking papers correctly for prints. As a result paper comes out with difficulty, often tearing the page.

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Address: Udhampur, Jammu and Kashmir, 182101

It's about 2 months ago i buy your product epson 361 for home but now it's not working showing some error and not able to connect to my laptop i reinstalled all its software but still it's not working i tried to contact epson costumer service center but didn't got any contact number. Manually it's working but it is not able to connect with laptop and didn't take any commands from laptop please do the needful thank u

Nov 22, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly re-register with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in and share the complaint number with us. Thank you.

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Address: Guntur, Andhra Pradesh, 522201

I purchased the above mentioned scanner with serial no. Vcjy046404 on
[protected]. At the very first scanning the horizontal bar inside the scanner turned diagonally and the scanner stopped working. I am facing the problem
Without scanner in my day to day work, in view of this complaint i request your
Goodself kindly to replace the whole scanner and not repair as early as
Possible.

Nov 23, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly re-register with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in and share the complaint number with us. Thank you.

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P

prinkal chahar

from Meerut, Uttar Pradesh

Oct 16, 2018

Problem in taking paper

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A

Arvind Rathod Rajput

from Borsad, Gujarat

Oct 30, 2018

Lining in colour copy photo

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B

bhavna kumari

from Auraiya, Uttar Pradesh

Oct 31, 2018

Hamara epsion me se photo saf nhi aa rahe hai

epson perfection v39 scanner - Comment #3257705 - Image #0

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bhavna kumari's reply, Oct 31, 2018

please hamara epsion ka printer sahi karne aa jao

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Address: 600078

I am running mu company in the name of KARUNA XEROX at chennai. I am your customer for more than 10 years. I buy only Epson Printers for my company. I am having 6 nos. of printers ( L800, L360, L355, XP235, L220, L550) on 13.10.2018 Mona Systems and Peripherals took my 2 nos. of printers for service to replace ink pads. My printer was in working condition. But the concern person told me that he had replaced Head and asked me Rs.1000/- as service charge. I regretted to pay. But he behave badly and at last I paid the service charge anyway. But now my printer is not working. very bad condition than before. Please take an immediate action before spoiling your company name. I came to know this is the way they handle the customers. please save your company name.

+1 photos

Nov 24, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly re-register with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in and share the complaint number with us. Thank you.

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D

Dharmesh Kumar Bharty

from Meerut, Uttar Pradesh

Nov 5, 2018

My printer is not making photo right my printer name is epson l380 my printer serial no. X2q5267389

complaint in printer service - Comment #3262241 - Image #0

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Address: 769015

Sir

With respect that i sri amiya puthal from chhend, rourkela, odisha, india, i have purchase a new epson - l 1455, last 20 days but it is not print the colour photo on glossy paper, when print a photo on glossy its colour fedded and also the colour are in hand. So i complain in the authorised service centre from last 10 days but they are not any respeonse. The service centre is micro service, udit nagar, rourkela, odisha (Ind) phone no[protected].
So please do the needfull. Other wise i go to higher.

Nov 22, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Epson India Customer Care's response Hi, please call us on[protected] or[protected]. You can drop us a mail at [protected]@epsonindia.in to register your complaint. We regret the inconvenience.

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C

chandra [email protected]

from Allahabad, Uttar Pradesh

Oct 15, 2018

Epson L380 printer is red light two side blinking

complaint against the authorised service centre - Comment #3240575 - Image #0

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R

rajapaila

from Bijawar, Madhya Pradesh

Oct 30, 2018

Eposn L-6190 S/No X4CY000705 fron purchase of vender cybernatic tech pvt ltd. the Epson printer ink pad is in filled and need immediate replacement. The address of this unit is Dune Raider Officer Mess, Near Civil Lines, Saugor (MP) Pin No - 470001

in case any Quay Please Call 1. [protected]
2. [protected]
3. [protected]

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P

pintuu

from Patna, Bihar

Oct 31, 2018

.I called on customer support then an engineer came . After his work printer stop working . then i went to patna service center where rs 1500 for colour and rs 2000 for illegally demanded from me which i refused to give . my warranty voidized in the name of colour . please return my warranty and solve the printer issue.
Rakesh kumar

complaint against the authorised service centre - Comment #3257786 - Image #0

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Address: 400602

Model no - c462h (L380)
Serial no - x2q5648158
Add - peninsula international g-15
Eternity mall teen hath naka thane west 400602
Mobile -[protected]
Printer is not working properly from 2 days. We need urgent repairing so do the needful
Name - pooja pandey
Mail id - poojapandey. [protected]@gmail.com
I request you to send technical person who has knowledge of color saturation to verify my claim.

Nov 12, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2018

Epson India Customer Care's response Hi, please call us on[protected] or[protected]. You can drop us a mail at [protected]@epsonindia.in to register your complaint. We regret the inconvenience.

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B

Binod Barman

from Kokrajhar, Assam

Oct 18, 2018

While i do photocooy white line appears in that omiting words or sentence over there. its been so for the last seven days or so. please take immidiate action so that i can run my show smoothly.

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V

vksvasan

from Salem, Tamil Nadu

Oct 19, 2018

Printing of letters missing in between words and 0 is printing as ( paper is jammed in printer several times

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Address: Panipat, Haryana, 132103

I have two incidents where I am forced to buy EPson specified consumables.
1. Epson L800 Printer - Here I can not use any other compatible ink. I am forced to use Epson Ink only because they are using software to reset page counter.
2. Epson L380 Printer - in this printer I am forced to buy Epson's Ink Pad.

Epson is using counter for ink pad to replace the ink pad and not allowing to reset ink pad counter in india. However for EPSON USA product they are allowing it to reset

Why not in India ???
Why they are making money using technology and fooling Indian customers.
Regards
Anurag
Phone [protected]

+1 photos

Nov 11, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Using non-genuine Epson Ink damages the printer and you won’t be able to get any .

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A

Aman Naithani Fzr

from Thanesar, Haryana

Oct 10, 2018

Not working printer only blicking light paper jam

Reply

Aman Naithani Fzr's reply, Oct 5, 2018

call me as erlier as possible

8196945268

S

Sunil Goma Patil

from Mumbai, Maharashtra

Oct 10, 2018

I purchased New printer from online Epson All-in-one-printer L380 .I have purchased from Amazon.in on 30-September 2018 and it was delivered on 03-October 2018.I need its Installation and Warranty Period.

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V

Vinayrathaur

from Mumbai, Maharashtra

Oct 12, 2018

Hloo sir
I' m vinay rathaur from bilhaur
Dist_ kanpur nagar
State_ uttar pradesh
Pincode 209210
I'm purchased printer epson l 380 last yr november 2017 now my printer have some technical falts.i 'm try to calling helpline num [protected] company not respond me plz listen my complaint
Tnx

why I am forced to buy specific consumables like ink pad - Comment #3237998 - Image #0

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M

Muni Yappan

from Dharmapuri, Tamil Nadu

Oct 18, 2018

Sir,

One EPSON L380 Laser printer model of C462H with Serial No.X2Q5428821 to this office below mentioned but which is not working Kindly take necessary action at the earliest please.

Office Name: Chevur
Postal Code: 632316
Govt Organization: Department of Posts, India
Contact No. : [protected]

Machine Serial No. -- X2Q5428821

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We purchased the printer wf - r5691printer last year from anugraha agencies bangalore. Now it is not functioning properly and now your service center has advised to replace the head. For this repair they are asking 100% advance with the 15 to 20 days time line to repair. We have informed them that we will issue a purchase order with 30 % advance and make balance 70 % payment on successful repair which is not agreed by them. This unreasonable demand of 100% advance payment and 15 days time line to repair is not understood after purchasing such an expensive printer. Kindly look into this and have the repair of the printer carried out at the earliest. We will release the apyment immediately once the repair is done. Regards lt col sanjay mishra, director - infrastructure, bridgei2i analytics solutions private limited

Nov 10, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint and share the complaint number with us to help us for further assistance. Thank you.

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S

Shashin Sawant

from Nashik, Maharashtra

Oct 10, 2018

I purchase the Epson L805 Printer Single Function at 28 the Feb 2018
But Now few days Yellow And Cyen Light are two coloufr are blocked there fore printing quality is not good

wf-r5691 complaint serial no: vn6y010163 - Comment #3234672 - Image #0

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Shashin Sawant's reply, Oct 4, 2018

when service is giveing to me

M

manish khatik

from Udaipur, Rajasthan

Oct 15, 2018

Epson printer kaam nahi kr rha he

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Address: 275305

मैं चंद्र प्रकाश गुप्ता पता स्पेस कम्प्यूटर कोपागंज जिला मऊ पिंनकोड 275305 राज्य उ0 प्र0 हमने epson printer l-130 glorius computer se purchase kiya tha जिसमे दुकानदार ने ह्मे मात्र सभी इंक का एक -एक पीस दिया जबकी black ink तीन पीस मिलता है उस समय ह्मे इसकी जानकारी नही थी ह्म payment देकर printer lete aaye लेकीन अभी हाल ही मे ह्मारे मित्र यही printer puchase किये उनको three black ink mila. Glorious compter ने ह्मारे साथ चीट किया है

अत आप श्रीमान से विनम्र निवेदन है कि glorious compter mau के खिलाफ कार्यवाही करे और ह्मे 2 पीस black ink दिलाये. धन्यवाद

+1 photos

Nov 10, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Oct 07, 2018

Updated by space computer मैं चंद्र प्रकाश गुप्ता पता स्पेस कम्प्यूटर कोपागंज जिला मऊ पिंनकोड 275305 राज्य उ0 प्र0 हमने EPSON PRINTER L-130 GLORIUS COMPUTER SE PURCHASE KIYA THA जिसमे दुकानदार ने ह्मे मात्र सभी इंक का एक -एक पीस दिया जबकी BLACK INK तीन पीस मिलता है उस समय ह्मे इसकी जानकारी नही थी ह्म payment देकर printer lete aaye लेकीन अभी हाल ही मे ह्मारे मित्र यही printer puchase किये उनको THREE BLACK INK MILA . GLORIOUS COMPTER ने ह्मारे साथ चीट किया है

अत आप श्रीमान से विनम्र निवेदन है कि GLORIOUS COMPTER Mau के खिलाफ कार्यवाही करे और ह्मे 2 पीस BLACK INK दिलाये. धन्यवाद

Verified Support

Oct 08, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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I purchased the epson l380 printer (All in one) on 13/07/2018,
But after a few days of installation i faced scanning problem.
I lidged complaint over telephone to ph no.[protected] on 20/09/2018 (Compln no.5297450) & on 22/09/2018 (Compln no.
5302821). But till date no technician visited my instrument
To solve the problem (Scanning).in this situation i would
Be bound to refer this case to consumer forum of govt. Of
W bengal., since the warranty period is stll valid.

Mr. K g bagchi. Mob no. [protected]
Date -28/09/2018

Nov 3, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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Address: 444805

Website: By mobile

Dear sir i purchase online epson l 380 printer. Atually myself deepak nandwanshi from athwadi bazar, near central bank of india, paratwada (Amravati) m. H. Having a scanning problem in my printer. I register complaint but its has already 4 days passed till then the complaint has not been done so far, they are just giving me excuses. I am very unhappy and regrets to say that epson printer is fine bt its service provider are not punctual and fast. I hope company will be consider and strengthen the rules of service providing in less time as they dont get incinvenience in future...

Oct 25, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Sep 22, 2018

Updated by deepak nandwanshi Service center are not prividing service as early as we expect from the company i mean to say within 24 hours we should get service by service center which is not doing that why i am thinking for other company printer option very soon. Thanks...

Sep 22, 2018

Updated by deepak nandwanshi Same as above...

Verified Support

Sep 24, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

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S

Skarn

from Delhi, Delhi

Oct 11, 2018

Printer'name- L380
Problem details- Belt damaged

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Address: Kolkata, West Bengal, 700027

Dear sir,

I would like to inform you that on 04.06.18 people came from above mentioned firm for providing service to my printer mdl l-210 and told us there is no defect in my printer and after getting 20-25 outputs it again stopped. After that they again came for servicing and told us that their is defect in the roller. They didn't checked the same properly at the very first time and also charged for providing service. This is completely inappropriate.

Regards
Eastern distributors
10/1f diamond harbour road
Kolkata-700027
[protected]

Oct 25, 2018

Complaint marked as Resolved

Epson India customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

Epson India Customer Care's response Hi, We apologize for the inconvenience caused. Kindly get in touch with our customer care service through our toll free number[protected] or drop us a mail at [protected]@epsonindia.in to register a complaint. Thank you.

Epson India Complaints & Reviews

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about your service ref:5594139

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