Epson India Complaints & Reviews

Dear sir/mam
Aapke epson company ke adhikrt sarvice center khandwa me vyavsayiyo ko sahi sarvice ka labh nahi mil pata. Kafi paresani hoti hai. Khandwa me adhikrit hosiyar mekenik adhikater privete dukandari me vyasth rahte hai or naye shikhiyo logo ko kam karne bhejte hai jisse printer ki samasya purn roop se thik nahi hoti or bar bar paresani aati hai me pichhale ek maah se paresan hu. Mere pass l 350 no. Ka printer hai. Yaha par mahendra patidar vyakti use kai bar dekh chuke hai or khandwa bhi le gaye the kintu abhi tak samsya yathavat hai.
Aapse nivedan hai bade centero pr sasulk kushal mekenik ka nishchit din sudhar hetu nishchit karne se rahat melegi.
Aayushigraphics and photo copy
Opp. R. T. O. Office sanawad road khargone madhya pradesh
Mo.[protected]

Hlo,
Sir ma epsoin ma 2 times complain kara chuka hu mara pass koi bhi call ya service man ni ayaa ha mana palha complain ki thi mari printer ki black ink nhi chal rhi ha jab aakar service man na dakha tha uska jana ka bad mara printer ki red ink nikal gyi to jo dakhna aaya tha uski call aayi ki aapka printer garenty ma nhi ha sir jab sa 2 complance kara chuka hu koi responce nhi ha

Hi, i hv bought epson l1300 a3 printer in april 2016 but installed it in march 2017. Print quality was good in the start, but it was not in constant use, i used to take prints occasionally. Nw the print quality is very poor, i did whole cleaning process in which it doesn't show yellow colour in the test prints. I don't understand wat has happened to it. Plz help me asap.

Thnx
Wasima

To,
The managing director,
Epson india pvt. Ltd.
12th floor, millenia, tower a
Ulsoor, bangalore (560008)

Sub. : no response against complaint no. 3922353 till four days later.
Sir,
It is kindly inform to you that after four days later there is no response against my above complaint. This is a busy area for business purpose, that’s why we always need printer and scanner but due to your service centre’s inactiveness or any how my work is suffering. If you have any responsibility against your customers then please give your kind attention on my complaint and do something to avoid my loss of money and credibility.

Date : 20.09.2017
Enclosed : copy of bill no. 06/299 dtd 30.06.17
Pradeep kumar pundhir
Kasimpur power house

सर
मेने एप्सन कंपनी का प्रिंटर माडल epson l360 20/09/2016 को ब्रिटिस कम्प्युटर भोपाल से खरीदा था जिसका सिरियल नंबर vggk117820 जिसको मेने सर्विस सेंटर पर 16/07/2017 को वारंटी से पहले डाला था जिसका मुझे repair कर देने की बात काही गयी थी पर ईएसए होना था ओर पर हुआ नहीं मुझे प्रिंटर को उसी हालत मे ये कहकर दे दिया गया की प्रिंटर को हमारे द्वारा repair कर दिया गया हे आप से निवेदन हे की आप इस प्रकार की धोका धडी बचाया जा सके मेरा नाम - सोनू गौर
मोबाइल नंबर —[protected]
Email id — [protected]@gmail.com
सलगन 1 एप्सन प्रिंटर बिल
Service center स्लिप

SIR मेरे द्वारा कई बार कम्प्लैंड करा दी गई लेकिन मेरे समस्या का समाधान नहीं हो रहा
में बहुत ज्यादा परेशान हु अब मेरे द्वारा उपभोकता मंच का सहारा ले ना होगा आप से अन्त् में निवेदन हे
I AM A COMPUTER SHOP KEEPER and printer sealer many type
SIR I REQUEST MY PRINTER PROBLEM SOLICITATION
MY EPSON PRINTER SERIAL NO- VGGK211873
this computer is warranty pride

Hi tech services is an authorised service provider of epson in kolkata. We have given our printer, l-1800, serial no - ubny005566 for repair. It has been two months and they havent yet received the spare part required to fix the printer. We have been told they need to change the head roller of the printer. We are being delayed the service since last two months. Please look into it.

Hello,

Our printer epson l 210 model no. C462h not able take input of papers correctly because of it every time paper jam happens and not able to take the print out. Because of which we are in trouble and facing problem in our daily course of working. Pls help us to repair the same and send your executive asap. Looking forward for prompt reply from your side.

Hi.

I bought epson l220 printer. The page epsonprinter.support/epson-l220 on epson website clearly mentioned that this is a WiFi printer and they gave the instructions to configure WiFi.
The printer that I got didn't have WiFi.
I complained to epson, they say that it doesn't support WiFi.
I told them to check on this page. They checked and hung up the phone after holding for 15 mins.
This repeated many times
Then one of their managers Mr. Santosh called up and said this page does not belong to epson website.
I said can you send me a mail saying that this isn't epson's website page. He refused saying he cannot give in written and I should trust him.
After that they removed the page.

What kind of cheaters are they!!!

I lost my trust from epson!!!

I bought the epson m200 from my earlier experience because i used epson l800 and l100 before. But the present printer m200 fall me in great problem. Few days before i complain that it is not working. You send technician and meet the problem. But now again it is not working. Its power light is not on. So the printer is not working for long days.
I think the printer manufacturing defect otherwise it not showing the continuous problem. My another are not showing the problems.
If you send experienced technician then he can mark that i am unable to use it in my working hours. Max time it remains defective. I use my other printers.
So my request to you kindly help me
I am also unable to carry printer in any service center because earlier i pickup it from service centre

Dear sir
I have a printer l220 product no vgxk221826 i call your cc and submit my complaint your cc told me epson person reach your destination in 72 hours but still no man reach and i got a call to your service center service person will come to my location in 2, 3 days if he got time. Since you did not full fill commitment i feel you are not true in keeping your words you are not reliable. What solution will you now provide me for the loss i have incurred.

Regards
Ankur agarwal
Mob no [protected]

Wrong faulty printer

Not giving print properly

Head problem

Lining

&

New printer

Single day happened after purchasing

Company not giving

Wrong faulty printer

Not giving print properly

Head problem

Lining

&

New printer

Single day happened after purchasing

Company not giving

Wrong faulty printer

Not giving print properly

Head problem

Lining

&

New printer

Single day happened after purchasing

Company not giving

I am regret to inform you that even after several complaints registered by telephone and registered through tollfree no., your kottayam service centre has not responded so far. Every talk they informed they are coming today but not reached so far. Therefore, give strict direction to the kottayam service centre to repair the above printer. Expected early action from your side.

Dir epson
My printer is not waorking to last 5 day i call u but no reply by epson

Plz call me [protected]

Printer modle is l360
Sirel no is v-ggk168645

Add - ritu studio
Near bank of baroda
Roopangarh
Ajmer

Rajasthan india
Pin 305814

Mob [protected]
[protected]
L360 printer is not working is last 5 day iam very problem so plz help me thanks

Dear sir / madam,


We have purchase epson lx 310 printer product : c11cc24331 s/no : q7ey143384 dated : 22/06/2017 printer auto on pause button in between print command please arrange your eng on site & check my printer below my shop address.

My shop address

Newera medical & general stores
Shop no : 4, yojana aprt, opp. Newera talkies, s. V. Road, malad (W),
Mumbai - 400064.
Contact :
Mr. Lalit oza : [protected]

Regards,

Lalit oza

2xepson printer purchased from guwahti from dm service pvt ltd vide their bill no cm/16-17/04609 dt 29 aug 2016. Out of them 1xprinter not working due to tech defect. Bill copy send to your office for lodging of complaint and give early service at your end for user satisfaction on the product. Thanks sir my address is military station missamari (Assam)

Dear sir/ madam
I am your customer and using epson printer & epson projector earlier i used canon photo printer.in canon printer there is only one problem that is print cost is high but there is very good quality that is help & support and services at your door step, only you have ready to pay. And that is very very good because we save our time.
Today, i am very very disappointed from your service center. I want to share incident which is happen with me.
Epson printer is very good and also very good print quality and also i suggested 10 -12 family members & friends but now i clear said don't go for epson printer because epson service & support very poor or worst.
Today i call astron epson service center which is situated a-19, gandhi nagar, sigra, varanasi, up, india.
After calling, i respectfully said that mam, my printer have a problem and not print the page and show on monitor that paper jam. Can you send any executive to my place for repair, i will pay all your charges but from other side badly reply that no, and said if you want to repair your printer come to our center then i asked her how much take time, can you repair soon and return my printer hand to hand she says smoothly yes then i go to epson service center with one hour and tell problem again because there is another lady to deal in front office. She don't show to interest that what is problem in my printer and badly said that leave your printer and come tomorrow. I request kindly inspect my printer and then tell me the time for delivery but that lady badly reply and said come tomorrow then i said may i call tomorrow to know my printer status then she shouted on me and said that we can not tell any thing on call come tomorrow and ask. I said that i am coming so far with car. Then she shouted on me and call another male person and tell that person, this customer disturbing me, then i am very shocked and depressed because these all incident happened with me and surrounding 4-5 customers also available. I felt very disappointed and decided that change my printer epson to canon and throw this printer. Then after i returned with my printer and try to repair, if repaired else buy new canon printer. And also decided, i will post every where this incident so that every body aware epson service center behaviour and care about customers.

I had purchased an epson colour printer l365 online at tirupur 0n 21.11.16. I had met with lot of problems in its working system and lodged service complaints more than 5 times. The service provider at salem called elite service is very irresponsible in customer service call and providing very delayed service to my service call. Hence my office business has met more than rs.10000/- for outside printing expenses.

We have purchased epson m200 printer on 28.06.2017
We have installed the printer on our site on 08.07.2017
Date of problem ; 17.07.2017

Model no : m200
Serial no. : *s2ly177295*

Nature of problem : printer stop printing, showing error "paper jam open scan top & remove paper then restart printer" we have done the sale but no any paper jam found. Printer making noise switch it on

Please repair

Address : srreeram marketing
Cc&f agent - ultratech cement limited
Heda chamber, koshiko nagar, krushnaban colony,
Near govind nagar jogging track, nashik. 422009

Ph.[protected]

I have reported to your authorised service centre to repair my Epson M200 printer before 1 to 1.5 month. When I bring this printer from there after paying amount of Rs. 650/- I was facing same problem, than I called back to ASC. They send his engineer at our office and have changed it's head cable and charged me amount of Rs. 150/-. But after two days it was starting trouble again with same problem. After making many reminder to engineer on phone, he always told me that I will come today but not came at my office and passed more than 40 days.
Now we have reported the printer again at your ASC on 05/08/2017 and they are charging Rs. 360/- plus Rs. 120/- for head cable change.
Now I want to say that how many times head cable will change. I am enclosing herewith the bill for your kind consideration. Kindly do the need full other wise we will go to take legal action in consumer forum.