[Resolved] Epson India — epson printer l3110 issue face while make copy more than 10 copies
Kolkata, Kolkata District, West Bengal, India
PrPRASENJIT CHANDRA on Mar 1, 2019
I have purchased a Epson L3110 before 2 months. SERIAL NO: - XDZ031820. From the using of 15 days on words I have faced problem in made coping. After made few copies printer are very slow to coping actually scanner was not moved.
I called to Customer care and lodge complaint 2 times. But engineer came and said that this problem are not get any solution. This is the feature of this model printer and it is not for using commercial purpose. Engineer and his senior trying to convinced me but not tried to how to solve this issue. Also Engineer said he is not bother whatever I written in service report.
I agreed that I used this printer in my Shop for XEROX and Print Out purpose. But 5-10 copies XEROX in a whole day is it commercial use.
I am herewith attach latest service report.
I have loose my money as well customers and reputation.
Please look into this matter as priority basis.
Complaint marked as Resolved Apr 5, 2019
[Mar 03, 2019] Epson India customer support has been notified about the posted complaint.
Verified SupportEpson India Customer Care's response, Mar 05, 2019
Hi, We apologize for the inconvenience caused. Kindly share your complaint number with us to help us assist you further. Thank you.
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