Europa Locks — main door lock complaint

Address:Ernakulam, Kerala, 682039

The main door lock is not working when trying to lock from inside.
When trying to lock from outside, we are able to lock, but when we try the same from inside, the key is not rotating at all. Hence request you please look into this urgently as our safety is in question.
There were even an incident were we were unable to open from inside and we had to throw the key outside so that the person from outside could open the door
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Request to kindly provide the repair service
Model no 8113AB
Lock not working properly once Enter the key it is very difficult remove the key
Mater most urgent please call [protected]
Place, Nelamangala, Bangalore
As i am having all europa locks . My main door locks is not working properly. Having problem in getting it lock. So i request you to send your service person at my residence.
Dear Sir /Madam

With Reference to the above Subject
I Have Using Europa Lock No 456644...
I have Lost 3 Keys And presently Using Only One
Pls Send 3 More Keys..
Thank You
Srikanth.C
[protected]
[protected]

Sorry to say but the customer service is very very bad... Your Customer executive nor your technician are polite. They give a impression that we have taken their service for free... Very bad.. will never opt for Europa ever again.

Surya G

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    Ernakulam
    Kerala
    India
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