Exide Industries Complaints & Reviews

I purchased a Yamaha Fz v 3.0 bike on 26 January 2021. Exide battery was
used in the bike. After use of 2-3 months, the battery started giving problems like discharging quickly, etc. I went to the Yamaha service center to claim the Exide battery with the battery's warranty period.
Complaint Details

After a few days, I got a call from the Yamaha service center that my battery is rejected. The Exide company official told the service center guy that battery has terminal leakage and it is not covered in the warranty.

But they haven't specified any terms and conditions with Yamaha company. They have not given anything regarding battery rejection in writing.

I have attached a photo which I got from exide company guy

Sir, I purchased Exide Powersafe 120AH SMF / EP 120 - 12, serial no 4XK[protected] H0XK dated 7th Mar 2020. But last 2 months battery is not working fine. I tried to contact dealers but couldn't find support. Please replace my battery as still it is in warranty period.

We purchased Exide Inva Tubular battery on 21/08/2020 - Battery Type: FEIO-IT500, A3GOI179830 3G04
Complaint #: 4680490
Recently the battery was not charging and raised a complaint last Thursday (24/02/2022). The technician (Manikandan) called me and told will come on Friday, but he came on Monday (28/02/2022) only. He brought one inverter that did not work, he suggested going to the dealer (nearest town) and put in charge....

Malfunctioning of Exide UPS

850 DSP PST UPS

I am having honda bike in which an exide battery is being installed but due to some fault in battery it was not working properly and i went for replacement and it's been more than a month and supplier says that ther are not receiving battery of same model.

After experiencing this kind of service from exide was not expected.

Kindly request to resolve this at the earliest.

Had purchased the water-based Exide battery and Exide inverter for my home last year in November2020 but it got discharged frequently. It was even charged several times but the battery couldn't give any backup. We had taken this concern immediately to the authorised dealer of EXIDE namely zahoor ahmad having contact no.; [protected] &[protected] he charged up the battery and returned it reporting that there is no fault...

My inverter isn't working.

Sir battery not charging shop pr 24 hours charging me lagane ke bad bhi charging nhi Hua h please help 🙏

I have purchased bike battery xltz4-a vide battery no 7h13-m7h1m937905 from paradise batteries 261 hakim tola nagar palika road unnao.

I wet to the dealer he charged the battery but one day it worked next day it again discharged bike cannot be start by self. So i request you to kindly replace the battery immediately.

Shailesh dixit
superhouse ltd
industrial area b15 site ii unnao

Sir I have purchased my excide battery on 2/11/2018 my battery give very less back up so I submit my battery on 26/11/21 they call me after one day that my batter is dead and I get replacement soon from that very day I call them many time but I don't get replacement yet as I live in Srinagar is very cold place and power shortage is sware in winter days I am very disappointed with excide service please help me in this regard

Aqib niyaz bhat
[protected]
Job Card no 18121

Exide Battery A4A7B021450.
Registered with mobile number [protected].
Want to replace it

Exide battery technician Israel came to address the complaint for IT-500 battery on 17th Nov 2021 to my residence and informed the battery needs to be tested in exides Service center and taken my inverter battery along with him.He has informed I will get my battery or a new battery on 20th Nov 2021. When I called up him on 19th Nov 2021 to know about my battery he has informed me that he will get a new battery on 22nd Nov 2021 as my old battery...

Dear
Sir/madam

With humble request I am the existing customer of your company from last 10 years. I have purchased inverter & batteries from a distributor at srinagar but the inverter is faulty. Now service center is not giving me replacement for it. As u must know that my inverter is still in warranty. So please look into the matter ASAP. That will be your most kindness.

Aadil yaqoob
[protected]

Dear Team,

I purchased the battery on 14/10/2020 in Mumbai but I am not able to register it on your website.

Kindly please look into it.

Serial Number : M6H0Z471320 6H05
R.G.BATTERIES SERVICE(56470) [protected] [protected] [protected]@gmail.com 400067 MUMBAI MAHARASHTRA

Currently It's not working and handed it to the dealer for repair but he did not share the status of battery repair.

Please look into the matter

Sir,

We had purchased 30 numbers of NXT-42ah 12 Volt UPS Batteries ( Exide Powersafe Plus) from the Authorised Dealer M/s DPL Engineers, PNA Complex, XCII/262-11. Kalvary Junction, P O Poothole, Thrissur, Kerala Mob [protected] vide their invoice number 644 Date 21.01.2019 for a total amount of Rs.145920.00.

The batteries had been purchased as per the quote submitted by M/s DPL Engineers for 30 Numbers of batteries...

Dear Sir, I have got replaced my car battery on 26.10.2021 by payment of ₹2250/-at Uma Traders, Rukunpura, Patna-14 .
My old battery taken at 50% pro rata warranty.
On going through on- line warranty details of my old battery, it is found that warranty should be full not pro rata. My old battery was purchased on 26.09.2019 ( sr.no. A1G9A137005) and claim was lodged on 26.10 2021 within a period of 26 months, well before warranty period of 30 months.

Secondly, warranty period is not viewed in my new battery online warranty details ( sr.no.A1l1B223143).
Please provide redressal of my complaint at earliest.
Regards,
Moti Kumar
[protected]
moti61.[protected]@gmail.com

I was registered my complain on 22/10/2021 but till now no one come to my house to solve the issue

And most important the technician behavior at phone is very rude
He speaks with us very very rudely..
His mobile nmbr is [protected]

All of sudden my battery was blown up. Kindly send the customer executive and do the needful.

I purchased exide battery for my CIAZ car on 25.02.2021 from authorised dealer Exide power house, kunjibettu, Udupi. Now the battery is not working. As it is under warranty it has to be replaced. If not I am filing a cheating case on both dealer and company.

I bought Exide inverter gqp GQP 850 model inverter on 25 June 2020 it's serial no is [protected] and registered paperless warranty from the day of purchased I hear a humming noise but gradually it started to sound abnormal nowadays sounds abnormal I even contacted the seller he told me it's a fan noise but continuosly the humming noise is heard throughout the day I need a proper support from your side this is my second mail to your consumer complaint portal waiting for your positive response...