Exide Industries Complaints & Reviews

Dear Rajesh Kapadia sir
Chairman Exide Industries,

I am a customer of your Exide battery. I buy a battery last 8th month before in starting battery is running well. But last one month my battery is not working well. Even my battery is in the guaranty period. first I complained to battery shop. Because I am living rural village. Then I complain to exide batter Diller. Diller shop is (Harinagar city) .But last one month I am always talk to shopkeeper and diller what happen . when you will provide my battery. People are Always give the comment you will come next time. Finally I am disappoint your service. If this problem is not finished . means your company is loss a permanent customer . Please do some think.

Customer name- Bhubneshwar Rao

Village –Nadda, Dest.- west champaran, Bihar

Mobile no -[protected], [protected]

Battery no is – 1B907223

I am a customer of your Exide battery. I buy a battery last 11th month before in starting battery is running well. But last one month my battery is not working well. Even my battery is in the guaranty period. first I complained to battery shop. Because I am living rural village. Then I complain to exide batter Diller. Diller shop is (Harinagar city) .But last one month I am always talk to shopkeeper and diller what happen . when you will provide my battery. People are Always give the comment you will come next time. Finally I am disappoint your service. If this problem is not finished . means your company is loss a permanent customer . Please do some think.
Customer Name Is :-Ramesh Naidu
Add-B.T Kawade Road Ghorpadi Gaon Pune -1
Mob.No-[protected]
Battery No Is-448961

i have invared 500 battery .up till now it's performance was good but now inverter is not taking it to charge after mains come backas aresult of which it's back-up is very poor.once i charged it from outside charger then for 2 days performance was good, after that same rhing is going on inverter is not chargingg it.

We have purchased 4 Nos. EXIDE Batteries for our Inverter in the
year 2009.

But now 2 batteries are not getting charged. We have purchased
the same at Battery Point. Shimoga. Shall we get replacement
from the Company.

Our address:

General Manager
Devon Plantations and Industries Ltd.,
Post Box No.14,
Koppa - 577126
Chikmagalur District.
Cell No.[protected]

Thanking you,

Yours faithfully,

General Manager

Mr Anil S. Gowda I purchaseing Tow Exide IT 500 at 22-12-06 Sr No. 1J6 038786 and Other 13-12-06 Sr.No. 2W6 6478 This Batteries Join in Seriel at 24 Input to UPS But after 2 month I recognise the backup of your battery not geetting proper I complent to Your Autorised Deler, They are check and seen one battery 1J6 038786 is Weak I have also gravity meter Other one is Ok But this is getting a problem, I complent to Shah Corportation Exid deler, They get and charging for 2 days after that the give me retur I join to UPS at 24 Volt After one week This condition comming down backup not geetting proper, After That I repet complent to Mr. Shah Then He ask to Contact Mr. Shukla (Pacific Marketing, Nashik ). This person say give the battery I will Give the battery at[protected] after perchasing 2 month they give back at 9-01-07 Voucher No 224 Now This battery Getting Problem This Battery Warranty in 30 month this complieted only 19 Month and This 19 months this is not work properly. What I do Now. Just Watch to Finsh Your Warranty or Geeting some legal action for that inconvient.

Also I notice that on your warranty Card First Write Sr No. & Batch No. Put Whitner on That After That This Again Write Sr. No. 1J6 038786 how I beleve this battery is legal and I am the First Who Cutomer this perchase the battery


I Attach My Warranty Card * Watch this whitener Mark and Other after one month i give it to them for Charging



Mr. Anil s Gowda

I puchased an Exide battery and Microtek UPS 2 months ago. From the 1st day the battery's state-of-charging indicator not giving 'green' signal though UPS showing fully charged.

SIR,
I M THE EXIDE AUTHORISED DEALER IN DWARKA SAP CODE:35227
I GIVE ORDER THIS MONTHS TO YOUR EXIDE COMPANY BUT IN THIS MONTH BILLING I FOUND THE DISCHARE BATTERY IN MY ORDER AND NOT SATISIED FROM YOUR SEVICES AND YOUR BILLING.
SO ITS MY REQUEST TO YOU PLEASE SEE TOWARDS THIS COMLPAIN AS SOON AS POSSIBLE FOR YOUR GOOD RELATION WITH DEALERS.

THANKING YOU
M/S SHYAM MOTORS
(EXIDE AUTHORISED DEALER)
DWARKA

SIR,
I M THE EXIDE AUTHORISED DEALER IN DWARKA SAP CODE:35227
THIS IS MY 1ST REMINDER AS I ALREADY COMPLAIN EALIER ALSO .
SO PLEASE TAKE ACTION UNDER THIS COMPLAIN AS SOON AS POSSIBLE.
I GIVE ORDER THIS MONTHS TO YOUR EXIDE COMPANY BUT IN THIS MONTH BILLING I FOUND THE DISCHARE BATTERY IN MY ORDER AND NOT SATISIED FROM YOUR SEVICES AND YOUR BILLING.
SO ITS MY REQUEST TO YOU PLEASE SEE TOWARDS THIS COMLPAIN AS SOON AS POSSIBLE FOR YOUR GOOD RELATION WITH DEALERS.

THANKING YOU
M/S SHYAM MOTORS
(EXIDE AUTHORISED DEALER)
DWARKA

Sir I Have purchase the Bike & it has EXIDE Battery in it and the battery is not working so i have contact the Distributor in Bhiwadi
KAMAL MOTORS
Auth. Distributor (EXIDE)
Mob-[protected]

He Has Replyed Me that They Can not Help I want to know that How they can not help me Regarding the Product EXIDE BATTERY

so plz take the Action Regarding The Complaint

My Number is [protected], [protected]

maheshwari and co — wrong no

Respected Sir,

RIM NO [protected] SE MERE MOBILE YAHNI KI PRIYA SAXENA KE RIM NO [protected] PAR DAILY WORNG CALL RAHI HAI SO PLZ TELL ME FULL INFORMATION IN THIS RIM NO. [protected]

TO
COMPLAINT BOARD
I AM TRYING TO EXIDE INDIA LTD TO RESOLVED THIS PROBEM FROM JANUARY 2008. NOW THEY ARE TRYING TO SHIFT THE PROBLEM TO OTHERS. I AM SENDING ALL THE E-MAILS SENT TO MR.NIKHIL (AREA MANAGER LUCKNOW). THESE ARE TUBELAR BATTERIES.AS PER EXIDE INDIA LTD I HAVE TO ADD(MAKEUP) BATTERY WATER ONCE IN A YEAR, BUT I AM ADDING BATTERY WATER ON ALTERNATE DAYS TO MAINTAIN THE LOWER LEVEL OF TUBELAR BECAUSE ACID IS OVER FLOWING ON CHARGING AND USING THE POWER .ALL DETAILS ARE AVAILABLE IN E-MAILS.THESE BATTERIES ARE UNDER WARRENTY PERIOD.KINDLY EXPEDITE THE MATTER FOR REPLACEMENT OF DEFECTIVE BATTERIES.
G.K. MAHESHWARI
Exide Battery Complaints - inproper working/

Fw: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500Thursday, 31 July, 2008 11:38 AM
From: "gopi maheshwari" <[protected]@yahoo.co.in>Add sender to Contacts To: [protected]@exide.co.in
REMINDER NO.3


--- On Wed, 30/7/08, gopi maheshwari <[protected]@yahoo.co.in> wrote:

From: gopi maheshwari <[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Wednesday, 30 July, 2008, 9:00 PM
REMINDER NO.2
MR. NIKHIL
PLEASE REFER MY PREVIOUS E-MAILS AND TELLEPHONIC DISCUSSION WITH YOU. AS I TOLD YOU THAT OVERFLOWING OF ACID IS CONTINOUS INCREASING DAY BY DAY.AS I DISCUSED WITH BATTERY EXPERTS THAT CELLS OF BATTERY HAS GONE AND EXPLOSION MAY TAKE PLACE., ONE OFF OF TERMINALS OF BATTERY IS TOTELY SURROUNED BY ACID .NOW FEW COIN OPENING CAPS ARE ALSO SURROUNDED BY ACID. WATER MAKEUP ONCE IN A YEAR DO NOT WORK FROM LAST ONE YEAR .PLESE TAKE NECESSARY ACTION FOR REPLACEMENT BECAUSE NOW BATTRIES HAVE LOST ALL THE PARAMETERS OF WORKING AND BECOME TO USE RISKY. YOU HAD PROMISED TO RING ME AFTER DISSCUSSION BUT YOU HAVE NOT RING ME.

G. K. MAHESHWARI

F/6/08, gopi maheshwari <[protected]@yahoo.co.in> wrote:

From: gopi maheshwari
[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Monday, 16 June, 2008, 4:00 PM
REMINDER NO.1
TO
MR. NIKHIL
SO FAR I HAVE NOT RECEVED THE REPLY OF E-MAIL KINDLY
EXPEDITE THE MATTER.

G.K. MAHESHWARI

On Mon, 2/6/08, gopi maheshwari
<[protected]@yahoo.co.in> wrote:

From: gopi maheshwari
<[protected]@yahoo.co.in>
Subject: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Monday, 2 June, 2008, 10:00 PM
TO
MR. NIKHIL
I WOULD LIKE TO INFORM YOU THAT AFTER VISIT OF LUCKNOW TECKNICIAN FOR TUBELAR BATTRIES. DURING HIS VISIT HE HAD LOOSED THE CAPS OF TUBELAR .STILL BATTERY IS OVERFLOWING AND IT IS VERY DIFFICULT TO MAINTAIN THE LEVEL OF ACID AND AFTER 2-3 DAYS I HAVE TO ADD BATTERY WATER FOR MAINTAIN THE LEVEL.BATTERY IS NOT BEHAVING NORMAL AND I FEEL BATTERIES HAVE SOME PROBLEM.
G.K. MAHESHWARI

On Tue, 4/3/08, gopi maheshwari
[protected]@yahoo.co.in> wrote:
From: gopi maheshwari
[protected]@yahoo.co.in>
Subject: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Tuesday, 4 March, 2008, 2:48 PM
MR NIKHIL
I HAD RING TO MR.GUDDU A MECHENIC OF YOUR DEALER TO CHECK THE BATTERIES BUT SO FAR HE HAS NOT ATTENDED THE BATTERIES AFTER SETTING OF INVERTER BY SU-KAM.
G.K. MAHESHWARI
On Sat, 19/1/08, gopi maheshwari
[protected]@yahoo.co.in> wrote:

From: gopi maheshwari
[protected]@yahoo.co.in>
Subject: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Saturday, 19 January, 2008, 3:51 PM

TO
MR.NIKHIL
EXIDE INDIA LTD
LUCKNOW
SUB-REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500

I HAD PURCHASED 2NOS TUBELAR BATTERIES FROM KISHAN KUMAR DISTRUBUTORS KANPUR BY BILL NO.6538 DATED[protected].BATTERIES ARE UNDER GURRANTEE PERIOD FOR 30 MONTHS. AFTER INSTALLATION OF BATTERIES WE OBSERVED THAT ACID IS OVER FLLOWING FROM BATTERIES.DEALER TECHNICIAN ATTENED THE COMPLAINT AND INFORMED US THAT EXTRA ACID IS OVER FLOWING.FURTHER I LODGED THE COMPLAINT TO DEALER IN AUGUST 2007. I WAS PROMISED BY DEALER THAT MR. RAHUL WILL ATTEND THE COMPLAINT, INSPITE OF SEVERAL REMINDERS, NO BODY HAS ATTENEDED THE COMPLAINT. I AM CHARGING BATTERY WATER EVERY WEEK TO MAINTAIN LEVEL OF BATTERIES DUE TO OVERFLOW OF ACID FROM BATTERIES .YOU ARE REQUESTD KINDLY TAKE NECESSARY ACTION FOR REPLACEMENT OF DEFFECTIVE BATTERIES AS
EARLY AS POSSIBLE.

G.K. MAHESHWARI
B.S.PLOT NO.22, C-BLOCK, FLAT NO. F-2
IST. FLOOR, KISHAN DHAM, SHYAM NAGAR
KANPUR-208013
TEL[protected],
M-[protected]

My battery doesn't work properly.it may be old and distributor did n't hear my complain.he ignored me.

SUBJECT: --- Regarding the dealer of ginni motors in MORADABAD

SIR,
Hello sir this is to inform you that i have purchased an EXIDE 23 plated battery from BUDDHI VIHAR, MORADABAD, INDIA.
There are certain things which i want to tell you that there is no response from your dealer, inspite of listening to our complaints he uses to ignore, say irreferible thing.
SO it's a humble request to pay some attention towards our problem.
Telephone no...[protected], [protected]
Are you having any tollfree complaints number .

I had purchased exide inverter battery from gorakhpur in the month of may 2008 at present battery is under warrenty period, problem is that the said battery is not working properly, several time i appoached to dealer but no response received from dealer so far . please suggest me what should i do.

Dear Sir,
As I am travel agency and I have IATA approved travel ageny, and Before a year I gave onr inetrnation hotel booking to Shree BALAJI TRAVEL, Mumbai to Mr. Manish Agarwal, I paid Rs.1, 84, 000 by The ICICI Bank and I booked Hotels for Sinagpore, Malaysia and Bangkok, But He did not paid package amount to Bangkok place so My client paid again Rs. 84000 immidiately there and then, and now he gave me promises form last one yaer to refund for this, so pl. advice me what can I do ? I have all evidence about my payments and he never care about my amout, so I am in lost of Rs. 84000, so please adive me to do a legal action against this fraud agent.

My cell No:[protected]

rpely soon.

I, DEEPAK JAIN, ADVOCATE, PURCHSED 3 TUBERLAR BATTERY FROM M/S KHALSA TRADERS, MORADABAD, ONE YEAR BACK, BUT NOW ONE BY ONE ALL THREE BATERY ONE CELL GONE INVALID, I HAVE REPLASED 2 BATTERY AFTER VERY PAINFULL DEALING BY KHALSA TRADERS, IN 15-16 DAYS, HIS STAFF AND HIS BEHAVIOR TO MY STAFF AND TOWARDS MY SON IS VERY BAD, NOW THIRD BATTERY ALSO GONE INVALID DUE TO ONE CELL FAIL, 15 DAYS HAVE PASSED BUT HE IS NOT GIVING NEW BATTERY, AND AFTER ASKING FOR THAT HE IS SAYING U HAVE NOT PURCHASED ME, AND TAKING VERY BAD, AND TILL NOW I HAVE NOT RECIVED BATTERY,

Why not to .proceed with complaint before consumer forum for providing poor service and poor quality product.?

Could anyone tell me exide office number as i want to get my battery serviced.I live in india, haryana, faridabad.

Dear Sir/Madam,


This is to inform you that I have made a advance payments of Rs 58, 200/- to your authorise dealer in Panjim Goa "M/s Powertrac Corporation" Shop No 03, Sita Smriti Building, St.Inez, Panaji - 403001, Goa India. Ph No +[protected] Mob:+ 91 [protected] for MHD200AH four batteries and MHD150AH 1 batteries on 09/09/2008 he promised to deliver the goods on 11/09/2008 at our destination but till this time he is unable to give the batteries which has created great loss to our reputed firm its my strong opinion/request to your authorities to kindly look in to the matter and and do best to over come on this problem, or it will force us to reach the proper authorities to come over.


Regards,
Damodar S Divkar

Exide Battery Complaints - Exide - no serice
View all Exide Battery complaints
Exide Battery


Exide - no serice
I have purchased sukam invertor + exide battery from Mahalaxmi Batteries, From the day one we were receiving the complaints and finally after continuos complaints our battery got replaced.
and we have been complaining about it from feb 2008, but the guy never listens.

I have purchased Hero Honda Splendor Plus Bike in which Exide freedom Battery with guarntee card No. 732642 on 29th November 2007 from Auto Needs, 501/2, Mehrauli, Gurgaon. Since I have purchased, the Bike works fine but after 2-3 Months the battery voltage goes down within 20-25 days. The dealer has tested and charged it 6-7 times since I have purchased. I am unable to manage in heavy traffic as the horn does not work and Lights are Dim and it has starting problem due to battery failure.I was gone to 2-3 Exide Dealers in Gurgaon for battery replacement which Auto Needs tell me but they refuse to change the battery. Please arrange to replace the battery under warranty. It will increase my faith in yours product.
Thanking you

I have purchased Hero Honda Splendor Plus Bike in which Exide freedom Battery with guarntee card No. 732642 on 29th November 2007 from Auto Needs, 501/2, Mehrauli, Gurgaon. Since I have purchased, the Bike works fine but after 2-3 Months the battery voltage goes down within 20-25 days. The dealer has tested and charged it 6-7 times since I have purchased. I am unable to manage in heavy traffic as the horn does not work and Lights are Dim and it has starting problem due to battery failure.I was gone to 2-3 Exide Dealers in Gurgaon for battery replacement which Auto Needs tell me but they refuse to change the battery. Please arrange to replace the battery under warranty.

I am facing problem with your system from last 10 or 11 months.I had sent many requests for the closing of my Missed you service

I have purchased a new Herohonda splendor+(AP04 M 5273) in September.I've been facing problems since my purchase.The back wheel was not in a good condition(manufacturing defect).We were given a letter by Herohonda company for exchange of a new wheel from Dunlop tyres.I went and got that exchanged.
Then, i noticed that my battery(manufacturer : Exide) was not in a good condition.As we have a one year warranty for that, we were again given a letter for replacement of a new battery.But there has been utter worst response from this Exide service showroom.Even though the battery was not in a good condition, they checked it for 2 days and returned the same old battery saying that it had no problem.Again, Herohonda showroom checked it for a week and confirmed that battery was not in a good condition and returned our bike alongwith a letter.Again, we have taken that letter to that exide showroom.But still that fellows are NOT responding properly.

Exide house,
I Prabhjit singh from amar Industries, G.T.Road, Amritsar.we have purchased some
batteries your S.f. distibutors jeckson lubricants, Goal Bagh.One of them dont get replacement from
last six months.I have contact to your head office in Amritsar through phone no.[protected].mr. Atul
received the call and talk with me very rudely.unhuman behaved.we dont expect this kind of behaviour
from your employees. Kindly see the matter and take strickly action.
kindly do my favour and give me the answer of this complaint through me E-mail or Phone.[protected].
Thanking You.

I had purchased an eExide (Max) battery for my inverter on 17-05-08. The battery is not working properly since last two months. I bought the battery from New Delhi Motor House, Ajit Arcade, Kailash Colony, New Delhi who is an authorized dealer of Exide. The warranty for this battery is one year. I have requested the dealer several times to get the battery repaired or replaced before the warranty gets expired. However nothing has been done so far. Kindly help...

Dear Priya,

First of all for your kind information New Delhi Motor House at Ajit Arcade is NOT AT ALL AN AUTHORISED DEALER FOR EXIDE BATTERIES. The Only Authorised Dealer in that market is M/s. POPULAR MOTOR AGENCIES.

As about your complaint you can contact Exide directly at 41709967 and tell about your complaint. Though whatever you are telling is a regular practice at this outlet of New Delhi Motor House.

Consumers please beware and dont get trapped just because you are getting the battery slightly cheaper from him. Buy from Authorised Dealer Popular Motor Agencies

Popular Motor is as bad

They are all the same. I purchased an Exide battery from the authorised dealer Popular Motor Agencies in the same market for my Scorpio last year. The batter has gone dead within the warranty period. I have been chasing for it to be examined and corrected, and am repeatedly given promises of the time by which someone will come, and nobody appears. Having wasted my working day for the service guy, I have now been told that the agency has service person, but no conveyance, so I should go to them or should complain to Exide. Do I carry my scorpio to their shop? Why promise prompt service from their own outlet at the time of making a sale, when on the day I need the service they act like this?

Anshu

Exide UPS Battery — battery not working

My UPS battery which is buy on this date[protected] which have one year warranty and buy from N.S.gift corner address-G-6/92, Deepali building ,Nehru Place ,New Delhi-19.
This battery is not be charged properply and work properly but shopkeeper does not repair or replace this battery.

Poor

kindly give me addresses of authorised dealers of inverter batteries in AGAR.