Ezeego One Travels & Tours Complaints & Reviews

Hello,
I was booking an air ticket on ezeego website (www.ezeego.com) for my brother on Indigo airlines from Chennai to Delhi for the date[protected] on[protected]. While booking the website redirected me to ICICI visa payment gateway for payment, where I made a payment of Rs. 4459.00 using my ICICI visa credit card. After the payment, I was redirected back to ezeego website, but no PNR or booking reference No. generated. Even I received...

Hi

I had purchased a ticket from Bangalore to Delhi on 20th Dec 2007 for travel date 23rd Dec 2007 for Deccan under the offer that I will get two free tickets with the booking. Though there was a catch in this that they charged 200 Rs. extra for the same.

My Booking Reference No: EZR[protected]/A with the Promotion code : P96ZTV , WCFF2J for two free tickets.

I tried to redeem the free tickets...

I had booked tickets on 4th of December.
There was offer on ezeego. If you book with ICICI platinum card u will get 50% cash back on base amount.
I have been following up with ezeego customer care but not received cash back yet (after almost 2 months).
I have mail to [protected]@ezeego1.com. Waiting for their response.
Here is the e-mail:
Hi,

I had booked tickets for Kingfisher flight on 4th...

I have booked a flight ticket on 11th December, 2007 using www.ezeego1.com but didn't get any PNR number for the same. I had called up the customer care regarding the above mentioned issue and they provided me the PNR number as 5454917. But, this PNR number actually belongs to a different itinerary which I had booked on the the same date. I informed them the same and they provided me a ticket number# 2536. Little did I realise then what...

I made a booking of air tickets on Ezeego.com on 13th september 2007 but got it cancelled on 28th october 2007. But it's almost three months and they have refund me the money despite talking to their customer care centre many a times. After that I booked ticket on 29th december 2007 for whcih PNR number was not generated and after talking to their customer care centre I placed a cancellation request for same. I tried the same booking...

Hi,

I had booked a ticket using Ezeego1.com on 06/11/07. The details are as follows:

Invoice No: I[protected]
Booking Reference No: EZR[protected]/A
Ticket PNR No: S2-JEVNY
From Guwahati To Bangalore
Date of travel: 19/12/07
Price: 7525

This was done as part of the Ezeego1 50% cash back offer for ICICI platinum card holders. As part of the offer, I got back Rs.2025/-...

I booked airline tickets for 2 adults and 1 children with ezeego1.com on 9th Nov 2007 for the following trip:
Bangalore to Jaipur : 20 Jan 2008
Jaipur to Bangalore: 27 Jan 2008
I used my ICICI Gold card, but they have not yet given the 25% cash back. I have emailed them and called customer care several times, but no avail. The customer care representative finally ends up telling only that my transaction is under processing...

Hi All

Just to bring to everyone's kind knowledge the dubious working and cunning games of this particular flight booking website. In all probability, it looks to be run by a bunch of clumsy people, with an equally disastrous infrastructure.

In the course of my booking with the website, once the site got hung and the money was debited from my credit card. On the other occassion, the site completed my booking,...

I used their telebooking service to book the free Air Decaan tickets offered to me as part of their promotional programe. I tried booking through their website initially but failed as it was going timedout and resulting in deactivation of the Promo Codes.
FInally I called their Customer Care for telebooking and repeated the Sector and Dates of travel; but to my badluck their CC Executive booked the ticket for Mumbai-Delhi Sector instead...

on 9 dec 07 i had booked a ticket from delhi to leh from ezeego1.com on my credit card.there was a transaction failure at their end and they assured that the money which had got debited from my credit card would be refunded back within 7 working days.till now nothin has happened and repeated calls to their call centre result in false promises of refund in next 24 hrs.this has been happening continuously.
amount rs 2955/-
date...

I had send this below complaint by email to ezeego and would have sent several reminders till now. I did not receive any response till date. Calling the customer care is a nightmare. It is an STD call in the first place and it takes about 15 minutes after the call is through to speak to the officer. And again the person puts you on hold very often. And finally they say please send an email and slam the phone down without listening to you....

Booked tickets through www.ezeego1.com, PNR was generated and sent, but one day before departure when i went to collect paper ticket, i get to know the ticket is cancelled and i should check with ezeego for the reason of cancellation and the refund.

Checked with their customer care - Got no reason for cancellation and an answer that fill the form for cancellation of ticket then you'll get the refund which is amount 25,000INR...

Despite my repeated reminders since October 2007, the cashback has not yet been paid to me.

I had purchased an Indian Airlines return air-ticket for Delhi-Chennai-Delhi sector on 28th September,2007 thru M/s EzeeGo.com for an amount of Rs. 31,410.00 paid thru my SBI Gold card.

At the time of booking I had confirmed from the booking executive that the purchase would be eligible for 25% cashback under the ongoing...

i have booked ticket 9w 324 for 6 nov 2007 thro my ICICI card and as per T & C i supposed to get cash back of 50% on my basic fare , as and when i call to call center they undersan the issue and infrom me about that cash back will be given in 3 working days, atlest i get in touch with more then 10 time, there is no mackinsam for trakimg the complain, also mail send are unanswered ....

This is Rajat Gupta, I have booked a air ticked from http://www.ezeego1.co.in on 16th Dec 2007 from Pune to Delhi for 24th Feb 2007 with the Air Deccan flight DN 628 and after completing payment etc. I got messages “Your booking has failed. Please call our call centre on toll free [protected] or [protected] or GSM [protected]”

After that, I spoke many times to their customer care representatives some name I am still...

I had recently used ezeego for the first time after seeing the 25% - 50 % Cashback offers with ICICI Platinum and ICICI Gold Credit Cards. I had booked a ticket on 10th October 2007 using the ICICI Platinum Credit Card by which I am supposed to get 50 % Cashback. Due to personal reasons I had to cancel the ticket sometime later.

I have called in several times and got such pathetic replies. Sometimes on further questioning THEY...

Here is the letter i sent to ezeego. I have not received any reply. I made several calls; but it has fallen on deaf ears.

From: "venkatesh naidu" <[protected]@rediffmail.com> ▼ 7 dec 07 05:54 pm previous mail | next mail

To: "enquiry" <[protected]@ezeego1.com>, complaints <[protected]@ezeego1.com>
Subject: i am fed up. Give my money back !! ▼
2 attachment...

I have booked two tickets thru Ezeego under so called "Ticket pe Ticket" Offer. While booking, the site was displaying the offer for promotional code also. To my surprice, after booking the ticket, the promotional code was not generated. I have written a complaint to their email ID, there was no response from them.

I have been calling their customer care for last thirteen days, but it all went vain. First they hardly...

I had booked Ticket for myself to Pune via Air Deccan and the same was processed, however PNR number was not generated. After several follow-ups, just one day before my travel (the travel was important business trip) got a call from customer care about my tickets not being booked because of some technical glitch at their end. The customer care executive was very rude and unreasonable suggesting that I now buy a new ticket at triple the...

Ezeego1 is fraud company.
I had booked a ticket Ezeego1.com, Here is my details:

Booking Reference No : EZR[protected]/A
Flight Datails : JetLite S2 145
Your PNR No : S2-JWC0D
From : 12 Nov 2007 Dept 10:50 Indira Gandhi Airport Delhi
To : 12 Nov 2007 Dept 12:55 Hyderabad Airport (HYD), Hyderabad
Total Amount : 3159.00 Rs

When I reached Delhi airport then...