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Ezeego One Travels & Tours Complaints & Reviews

4.7
Updated: Feb 16, 2020
Complaints 170
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160
Unresolved
10
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Ezeego One Travels & Tours reviews & complaints page 5

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R
Rakhi Motwani
from Vadodara, Gujarat
Apr 16, 2009
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Unauthorised use of Credit Card

I am Dr. Rakhi Motwani and i want to complaint against THis EZEE Go Travels. i have never visited this site nor heard of this travels and on 15th april, 2009 when i was at my home i got a smsm alert that you have made a transaction of 36411 from the EZEE Go Travels and i was shocked. The matter is with my Credit card company but i want to know the detaisl about this compnay and how can they use my credit card when i have never dne any buisness...
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A
Ashish B. Shah
from Rudarpur, Uttar Pradesh
Apr 11, 2009
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Money not refunded after cancellation dut to policy goofup internally

I booked ticket just 3 days back.
I received the ticket.
At the time of booking ticket, I was told, if I cancel before 2 hours of departure. I will be given money in the form of credit note after deduction fees of Rs. 50.
Same was mentioned in the "check rules" link at the time booking ticket. I have taken snapshot of the same as they may change their site in future.
Now I had to cancel the ticket. They...
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H
Harshit
from Bengaluru, Karnataka
Apr 1, 2009
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Non-confirmation on flight ticket.

I had booked a flight ticket (indigo airlines) on 31st march'08, from bangalore to new delhi. The website ezeego1.com had promised to book the ticket and send me confirmation PNR no. within a minute. My online net banking account (ICICI debit card mode of payment) reflected a debit payment of Rs. 10, 992/- towards flight booking with ezeego.com.
Moreover i did not get the confirmation and my money was also blocked with ezeego1.com....
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S
Sukhdev
from Pune, Maharashtra
Mar 23, 2009
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unauthorised of credit card

I have been charged Rs. 7245 on my credit card for some air tickets without my authorisation. I have never been to this site before and never made any online transactions or swiped my credit card at any of your offices if you have any. The matter is with my credit card company and if need be will go further if not resolved. My email id is [protected]@hotmail.com if you want to get back to me on this matter....
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A
aditya daga
from Mumbai, Maharashtra
Mar 14, 2009
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non booking of tickets

I wanted to book 1 ticket as Ezeego website was showing an offer of 75% cash back on basic fare of spice jet. However, on filling the journey details the website was showing me the options (in terms of airlines, times of flight and prices), but when i select the spice jet flight the booking page was not opening. I have tried this at least 15 times in the last 3 days but I am facing the same problem.

I am getting the following...
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R
rajashridsouza
Feb 11, 2009
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fraud by company

Ezeego1 travel has used my credit card online for Rs.20000/-. I get to know this only when i received the sms alerts from the bank. I immediately blocked my card.

Very next day I understand my friend also went through the same experience, she too blocked her card.

EZEEGO1 Travel agency should be the biggest fraud... someone needs to do something about it....
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S
Santhosha Hc
Jan 30, 2009
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Wrong Booking

Hello,

I have book the Spice Jet air ticket through the mobile with the assistance of one of your Agent. He booked correctly from Bangalore to Delhi. But from Delhi to Bangalore he book 27 March 7Am instead of 13.15 Pm ( 1.15 PM ). But verbally he confirmed the he is booking 13.15 pm IE 1.15 pm flight but i received the ticket of 7 AM in the morning please help me and change the timings to

28 Mar 1.15 PM...
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A
Abhijit Chowdhury
from Delhi, Delhi
Dec 2, 2008
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Non refund of amount debited during transaction failure

My name is Abhijit Chowdury
I have booked tickets of indgo Abhijit Chowdhury & Anindita Chowdhury of indigo of 27th November 2008 of 6E 273 320 from Kolkata to Agartala though online money transfer from EZEEGO1.COM

I was informed by phone through your cumtomer care unit that the booking has not be done due to
server problem it has became a transaction failure. But the amount has already been debited from...
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Subhajit
from Chennai, Tamil Nadu
Dec 1, 2008
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Refund not received.

Ezeego1 is particularly slow in refund. I did a cancellation on 16Oct 08. Still have not received refund. I've called up ezeego1 so many times, all in vain. Booking reference : EZR[protected] A . Last complain number : 1212489 : 1-Dec'08 Please help. Subhajit. [protected].c

Please don't hesitate to call if you can help in anyway. I'llr eally appreciate....
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A
Akhil Kochar
Nov 26, 2008
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Refund still not done

I did a compliant for the cancellation of Flight Jet lit S2 231 from Delhi to Bangalore for date 29 oct 2008. Cnacellation was done on 26 oct 2008. I enquire 2 times for the refund, and every time customer service operator told me that the refund will be done in next 5 working days.My latest complaint was attended by Chandrakant last week with compliant no 1189661.
Could you please let me know when will you refund me in my Account....
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R
Rajesh
from Bengaluru, Karnataka
Oct 10, 2008
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Cheaters

I advice all the people please never ever use Ezeego. They are in simple words the biggest cheaters, crooks, nonsense and no respect for human beings.

I had booked a return ticket to Calcutta on 27th August. The transaction failed and the money was debited from my account. I raised the issue on the same date via these request numbers 77293, 99190, 99397.

I have been begging these guys to return my money and...
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A
ahsanmumtaz
from Mumbai, Maharashtra
Oct 4, 2008
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Cancel ticket amount is not refund.

I had booked a flight ticket by www.ezzego1.com, flight details are Go Air, 10th Sep 6:00 am from New Delhi to Mumbai.

Email Id: [protected]@gmail.com, Passenger Name: Ahsan Mumtaz

But the flight was canceled, so I canceled the same ticket through the website www.ezeego1.com on 9th Sep.

But the amount is still not refund to my account. Around 25 days has been passed.

Whenever I...
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M
madan_tipur
from Pune, Maharashtra
Oct 2, 2008
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faulty Online booking System

I am booking ticket from My ICICI card on Ezeego site from more than 1 year, but from last month the site is giving problem that "your transaction is failed" due to VBV(verified by Visa) failure. I have contacted their customer care but they are saying false excuses that it may be due to network problem, but my other card is working on same site and also from my same card i have booked tickets on another site.
There is problem...
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G
Gaurav Gupta
Sep 30, 2008
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Booked the ticket with different passenger

I booked the ticket with the passenger name "Sumit Wadhwani", but on the ticket, it is reflecting "Gaurav Gupta"
Customer care person say, you need cancel the ticket and book the fresh ticket.
It is website issue, then why I should pay airlines cancellation charges and ezeego1 handling charges ?
Please file a complaint against ezeego1....
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M
Mahanand Vaswani
from New Delhi, Delhi
Sep 25, 2008
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Misleading Ads. and denial of promised discount

After seeing advts. in newspapers and on website had booked tkts. on Spicejet flights for Delhi-Goa and Goa - Delhi under booking reference EZR[protected]/A and[protected]/A with shopping value Rs. 9069 and Rs. 7660 using ICICI Credit Card. Now they are denying the discount on the pretext that travel tkts. were for SPICEJET. No such condition was indicated in the advt. It is a claear case of misguiding and procuring businness by hiding...
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L
lt col A Nadeem RAFAT
Sep 23, 2008
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refund of air ticket cancellation

I had booked four ticket s from bhopal to Mumbai under ICICI credit card cash back offer. Details of the booking are as below

Date 14/108/20078
Flight : 9w-3108
Travel Date : 16th Aug 2008
Booking Reference No: EZR[protected]/A
XXLN REF -O081135
XXLNl Date : 16th Aug 2008
Credit Card payment by ICICI Card No [protected]
Total Fare : Rs. 27, 740.00(DR).

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D
Debojit Das
from Gurgaon, Haryana
Sep 15, 2008
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Ezeego 1 Transaction problem

Dear Sir/ Madam,

I failed to understand why inspite of several length phone calls (~90 min) with your customer service, they could not resolve my case.

I tried booking a Kingfisher RED ticket through your website but during the transaction it failed. However the money is deducted from my CITIBANK Card. The details of the same are as follows:

Flight No.: IT 3568 320
Date : 12Oct'08br...
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J
Joydeep Das
Aug 13, 2008
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No Refund for PNR not generated tickets despite cancellation acknowledgemnet

I had booked a ticket on 16/06/2008 through the ezeego website with Booking Reference No. EZR[protected]/A, using my ICICI Credit card. However, there were some errors on the website some errors and ticket could not be generated. I called up the customer care and they (Satish) replied me with a Cancellation Acknowledgement saying that the transaction was cancelled.
[protected][protected][protected][protected]br...
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A
Arvind Kumar
Aug 11, 2008
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After 50 days I didn't get canceled flight refund

Hi
I booked a tickets for 4 persons from Mumbai to Kolkata through ezeego1. Booking reference no. is EZR[protected]/A
Flight was scheduled on 21st june.
The flight got cancelled by airlines itself. Ezeego1 refunded partial amount on 5th July.
3300 rs is still pending with him. I called them many times and sent so many mails. Each time they accepted their fault and assured me about refund within 3-4 working day....
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R
ramesh
Aug 4, 2008
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spicejet free ticket fraud

I got a promo code for a booking on spicejet. When i tried to make a booking, it was locked. And they said it would take 24Hrs to activate. After 2 days i tried again, this time they said that the promo code was already used by someone and they have no details, for getting the details they need 2 days time.
I have been calling them again and again.
Its been more than 10 days, there is no action from them. The customer care...
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