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Ezeego One Travels & Tours Complaints & Reviews

4.7
Last updated Feb 16, 2020
Complaints 170
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Ezeego One Travels & Tours Phone Numbers

Toll free
1800 209 0800
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+91 98 6756 5900
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+91 22 6196 8888
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+91 22 6730 9400
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Fax
+91 22 2920 2456

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Ezeego One Travels & Tours Head Office Address

Classique Center, 4th Floor, 26 Mahal Industrial Estate
Mumbai
Mumbai City District
Maharashtra
India
400093

Ezeego One Travels & Tours reviews & complaints page 4

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N
Nitin_Agarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating for Fun Filled Thailand tour

Address:Uttar Pradesh

Hello,

I did funfilled thailand tour with ezeego1.com for my family. It was coveyed to me, that this tour includes:

1. Bangkok city tour for three temples, but only two temples were shown and the amazing lying Budha temple was not visited.
2. Safari world and marine park tour with lunch, the tour was for full day. Karey Co, Thailand picked up my family from the hotel very late ~9:45AM, inspite of telling...
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peekay840
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical treatment of customers

I booked a return ticket from Delhi to Mumbai...but their system did not confirm my Delhi-Mumbai ticket, however it confirmed Mumbai-Delhi ticket.When i talked to their customer care executive that I need the refund, the lady says we'll refund the Delhi - Mumbai fare but deduct the refund charges for Mumbai - Delhi flight and then make the refund. I dont understand how am I supposed to come from Mumbai if I do not go there in the first...
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sandhutele
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly debited

Address:Tarn Taran, Punjab

sir ,I issued ticket from ezeego1.com by net banking from amritsar to nanded on the date 03/06/2011 but it comes transaction failed & the amount of Rs 2307 it will dedected from my account when i saw balance transaction no:[protected] INDIAIDEAS.COM LTD/EZEE please verify & reverse the amount my account no:[protected] BANK OF ICICI and my contact no: is [protected]....
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sidag1988
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denying Refund for a refundable international Flight Ticket

This is regarding my booking made with ezeego.com on April, 30th, 2011 carrying reference number mentioned above.
I had to cancel my trip to Beijing while in hong kong due to some personal reasons, so it was obvious to cancel the ticket rom Beijing to hongkong which I booked through ezeego website.
While in Guangzhou I kept trying the call center at the no. mentioned at the website but was repeatedly kept on hold by ezeego answering...
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M
monicature
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongful levy of charges and processing of transaction as an installment transaction

Per my last horrific experience with ezeego, I guess I didnt learn and decided to give this service a chance once again based on their much publicized tie up with ICICI Bank (Debit and Credit cards) to issue a 25% cashback.

I purchased two tickets (4 in all) on the same day within a couple of hours for travel on two different sectors on my ICICI credit card. I was shocked to find that for one of the transactions I had been...
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Payal Agrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with money used for booking

Hi

I had used the services of ezeego travels on 15th of December, 2010 to book hotels in Jodhpur. They had the provision for request on demand but they took the entire payment of Rs 6222 before that

They could not confirm the booking and immediately i requested for refund. At the time of booking the terms said that the refund would hapen within 1 week if they are not able to confirm. Its 25 days now but my refund...
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deepak1987
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked - AIR INDIA

Dear Sir/Madam,

I,Deepak agarwal,booked a flight on 9th aug 2010 from Bangalore to Mumbai from EZEEGO1 under the 25% cash back scheme.

Ticket details are as follows:

Name – DEEPAK AGARWAL

From/To – Bangalore – Mumbai

Flight – IC110

Date – 30th oct 2010

Departure – 7:00

Arrival –...
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Dipan008
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund for Failed Transaction

On 27th September, I was trying to book one flight between Pune & Kolkata which got failed with the following message:
"SORRY Your flight booking can not be processed.We will get in touch with you shortly or
you may call to our TOLL FREE[protected]or +91-[protected] to speak to our Customer Srevice Team who are available 24*7"

but the money was deducted from the account(payment was done through...
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samintl
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading consumers by lucrative discounts

Dear Sir,

I had written to you just 3 days back. Once again I am finding a NEW problem.

since yesterday when I was booking a ticket on your web site , I am getting the following error messages while I book through Firefox browser.


SCREEN SHOT OF ERROR MESSAGE.


Now when i use Internet explorer, I get the following messages


SCREEN SHOT OF...
+3 photos
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psdas_123
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus ticket

Ezeego1 ref no. EZR[protected]
Transaction ID ;2448#03563337
payment ref no. [protected]
date of booking 05/10/10
name P artha Das
i had booked two seats for manali to delhi by volvo a/c for 16 /10/ 10 4 ;30 pm. after acceepting my payment through credit card i am being informed that tha seats are not available. i have spoken to mr. amit at the customer care . why have you accepted payment...
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S
suranasunil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical business practices of accepting payment and then refusing the transaction

Address:Mumbai Suburban, Maharashtra

This is to bring on record the discussion regarding the improper practices at Ezeego1 relating to my booking and payment. Attached is an email from Ezeego1.com's end with the successful payment receipt mentioned.

I see the said fares and accept them, confirm the passenger details and then make the payment. After the payment is effected, the departure journey details arrive but no information about the return flight....
+1 photos
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G
gandhiv
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pnr number not allocated but payment deducted from my credit card

Dear Sir,

I would like to brief you the incident happened to me on 26.05.10 as hereunder for your necessary action.

I have booked my flight ticket on 14.05.10 through online Ezeego One Travel &Tours Limited and also I got the confirmation mail from their side along with the payment what they deducted from my ICICI credit card. My travel date was 26.05.10 from Guwahati to bangalore by JetLite flight at 03.25pm....
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Archana Panchal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Back

Address:Bangalore, Karnataka

Hi

This is Archana A Panchal, I had made booking in march from Bangalore to Ahmedabad thru ezeego1 using debit card.com, and as they mentioned on their site I am eligible to get 400 Rs. cash back on this booking with in 21 days, but now its been month that I have not received any cash back.

I sent them a mail numbers of times and I even spoke with customer care executive , but then there is no reply from their...
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Abhishek Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promotion - 25% Cash Back on Hotel Bookings

The company is advertising 25% cash back on all hotels bookings. On the offer page (http://www.ezeego1.co.in/offers/25percentcashbackonallhotels/ ) it mentions that offer is subject to following:
Validity of the Offer -

• This offer is valid on a minimum booking of 2 nights
• The offer is valid across domestic & international hotels
• The Cash Back offer is valid only for bookings made on or after...
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selvam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air ticket - fraud transaction

i have one of citibank creditcard. when i checked the account statement, i came to know that fraud transaction happened thru online airline ticket booking. i have asked from travel agent, they told that bank will take action.

i had recd a letter from citibank regarding same. i hv prepared a police complaint letter and take attestation from police station and sent to citibank. citibank saying that police will take action. but...
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Nidhei Choudhry
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges for cancellation of air ticket

I booked my air ticket on ezeego1.com from Bangalore to New Delhi for travel on 17th October, 2009.
The ticket was booked on the 9th of October. I paid an amount of Rs 6313.00 for the ticket for Go Air for its flight departing at 08.35 in the morning.
There was a scheme at the time of booking which said "if I book through SBI credit card, I get a maximum of Rs 500 discount of my basic fare". I availed this discount.br...
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anil_nanda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated on cash back and EMI conversion

Ezeego is the worst service provider and a cheat company.

I had booked a ticket(EZR[protected]/A) and while booking i opted for EMI for ICICI Credit card.
and surprise came when i got my credit card statement .

There ICICI had charged me processing fee of 1063 rupees and a service tax for amount 109 on that.

I queried from ICICI bank and they told its not their fault. EMI conversion costs...
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Raman Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received yet...(its over 3 months now)

After reading all of the complaints for EZEEGO1.CO.IN, I totally agree with it and want to share my experience and hoping for a response from EZEEGO1.

In the month of March-2009, EZEEGO1 came up with an offer of flat 75% cashback for domestic airlines booking. It was no where mentioned in the site that whether the cashback was for base fare or for the complete fare (including taxes). So, I called the customer care number and...
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vanic minas
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of credit card amount

I tried to book my domestic bus tickets for 22/5/2009 on EZEEGO1.CO.IN site, using my ICICI credit Card. However, after submitting the CC information, I received a message in my mobile, the transaction has been sucessfull but due to some technical problems I did not receive any seat No, except for the ticket . I then approached the said kaleswari travels & I was told to contact the booking site. I chercked from ICICI bank and was told...
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ashish shukla
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Refund Offer

I had booked 3 tickets through ezeego1 under spicejet cash back offer on 20th April. The offer said that book your tickets till 30th April and get the cash back.
I called to confirm ezeego1 customer care to confirm the offer, as it didn't say anything about travel date and just the booking date, where my travel date was May 1st.
The lady over the phone claried that I'll be getting refund if I make the revervations...
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