Ezeego One Travels & Tours Complaints & Reviews

Hi,

Till now i didn't get the discount money (25% of basic fare) back to my credit card account. I have booked three indian airlines ticket from mumbai to hyderabad trough ezeego1. Co. In on 26th september through sbi credit card. But till now i didn't get back the money back to my account. My ticket pnr no and ezeego reference number are as follows :

Pnr no: ic remr27
Ref:ezr[protected]...

I had booked a ticket for Decmeber 29th on Bangalore-Calcutta Sector on a Jetlite flight..
Booking reference number: EZR[protected]/A
The flight on this sector has been discontinued by Jetlite and the airlines officals had said that a full refund will be made for the same through ezeego only.
I mailed ezeego for the refund on 15th October,2007. Since then I have mailed them 10 times...tried calling them n number of...

I'd booked a Bangalore - Kolkata flight(JetLite), dt. Dec 13 ticket on October 9 using ICICI credit card through http://www.ezeego1.co.in/ . Never received an E-ticket(or any other form of the ticket). Called, emailed, sent online notifications, but to no avail... Finally got them on phone after almost a week, someone picked up after 25 minutes of waiting on the toll free number[protected].. All she could tell me was that the ticket...

Hi All,

I am not sure whom to raise this question. I have sent a complaint with proper screen images to ezeego but they did not reply till date.
I feel the mail sent was quite crisp and detail to avoid any confusion.

To summarize:
There is an ICICI cash back offer going on for airtline tickets. I was trying to book tickets from MUM-Vishakapatanam, which offered me a basic fare of 4000 and 5499 with...

I had booked ticket from bangalore to mumbai on the 7th of november for traveling on 2oth nov by air deccan thru EzeeGo1.co.in. reference nu is 74477487312003503037199.ezr number is[protected]/A.THE PAY ref number is 2007-[protected] and an amount of rs 2228 has been deducted from my account vide credit card payment .however to my surprise the booking has failed but the amount is debited to my account. i therefore request you to credit the...

Ezeego1 is fraud company.
india's biggest online travel bazaar is crap and they are india's biggest cheater.

I had booked a ticket [Airticket Booking Reference: EZR[protected]/A ] on 15 OCT and by mistake name was incorrectly entered - so then i asked for cancellation of that ticket on 16 OCT , i even requested the cancellation from their online form and followed procedure told on their website , as of now...

I had booked return tickets for Bangalore from Mumbai for 2 PAX on Spice Jet through ezeego1.com, and due tosome exigency had it cancelled. The airlines (Spice Jet) has also sent me confirmation, and confirmed that they have refunded the money to ezeego1.com. The PNRs are VR6FAW and XRY9AT.I am yet to get any refund from ezeego1.com. I am also not able to get through the numbers published by them.
I had also visited their Andheri office...

We have booked the Mr. bhattacharya and his family on the same flight for the same day.

Kind regards,

Ezeego1 Team...

On 31 October 2007, I cancelled my onward journey from Mumbai to Bangalore flight from Deccan.

On their website they said that their refund policy is 1 week, but I have not listened any thing from them since that day. Also it is quite pathetic to call them, their customer care numbers are busy for the past 5 days (don't know which customer they are speaking to since these days)... and the wait time is more than 1 hour....

I purchased a ticket using Ezeego's "ticket pe ticket" offer as per which I was supposed to get a free ticket on Air Deccan with every ticket purchased on the same airline. Now, when I go to the Ezeego's site to redeem the free ticket, the site mentions that the promotional code is invalid. I tried calling their customer support number at least 10 times and 10 min each , no one attends the call.
Now, I feel that...

Ezeego has an offer for ICICI Gold Credit Card holer whereas 25 % cash back on the basic fare for certain airlines will be given. I booked round trip from Bangalore to Pune on 20th Oct (Indigo airlines) and as per the offer i am supposed to get 25% cash back on my basic fare that is (1198*2), ie 598rs within 7 working day. But still now i have received only 299rs as a cash back.

When ever i tried to calling ezeego customer...

Booking Failure & Lack of Customer Support

I booked three ticket through www.ezeego1.com. After the money from my credit card was debited and the booking completed and on PNR NUMBER ONLY IT SHOWS-Booking failure with reference number EZR[protected]/A . No PNR Number was displayed. After this i tried contacting them through their call center but it is always busy. For a number of times i waited for atleast 25-30 mins online...

I'm feeling the same as the numerous other complainants. I booked air-tickets on 31st Oct, '07, the transaction went smooth and the amount was also credited from my credit card. But the transaction didn't generate any PNR no but it mentioned to contact the customer care. The customer care is another hell. I could never reach them but only got the message that "all our executives are (still) busy" even after more than...

I booked tickets from ahmedabad to hyderabad for 2nd november in indian airlines. The said airlines do not allow to board the plane if one does not have e - ticket.

I never received e - tickets from ezeego.com. All follow ups faied. E - ticket should have been mailed to me within 24hours of booking but e - ticket was not mailed till the flight date.

Customer care is pathetic. 1 hour is the minimum waiting time....

I was trying to book a ticket through www.ezeego1.com. After the money from my credit card was debited the booking was not completed and it showed booking failure with reference number EZR[protected]/A. No PNR Number was displayed. After this i tried contacting them through their call center but it is always busy. For a number of times i waited for atleast 20 mins online but there was no response. I also mailed them at [protected]@ezeego1.com,...

Today i booked a ticket from bhubaneswar to Hydrabad.....
Money deduct from my credit card........But ticket not yet conform........

its showing.....

Your PNR No: Your booking has failed. Please call our call centre on toll free [protected] or GSM [protected]
I am trying from last 1hr no one responding..The number the have provided r not responding...even if the r not responding to Mail...

Hi,

We have booked Hyderabad - Goa from Ezeego Airline flight Return tickets from[protected] to[protected].We have made Rs.32844/- transaction through ICICI Titanium credit card on 31/10/2007 afternoon.

Booking ref no: EZR[protected]/A

unfortunately we got a mail stating the failure transaction but we received a message from ICICI bank that the transaction is done for amount Rs.32844/-
br...

Hi All,

I have booked a flight in domestic airline with my ICICI Bank gold credit card through Ezeego1 using it's online portal (www.ezeego1.com) on 12th Oct 2007. According to the Cash Back offer, Ezeego1 was supposed to refund me back the 25% of the basic fare into my credit card account within 7 days of purchase of the ticket.

But, its more than 15 days since I am waiting for the cash back. I called...

Hi All,
I booked tickets on 10th oct through ezeego using ICICI platinum card and according to terms moneyback should happen in 7 days but till now nothing has come.
I contacted customer care last week ( got connected after 17 minutes) and he said within 2 working days it will be done. but till now(its 1 week over) nothing has happened. i called again but call is always on wait and nobody picks up. Sent mail twice to all email...

I tried to book a flight ticket on Ezeego and they booked my money issued me a receipt but did not give me a PNR number for the flight and didnot confirm. I tried their customer service number and it kept me waiting for 25 minutes before it got cut off on its own. Now I have no ticket (I have to fly tomorrow) and they have booked the money and I cant reach anyone.

This is the lousiest online travel booking. I will never do...