Ezeego One Travels & Tours Complaints & Reviews

On 26th of Oct'07 I booked 2 online tickets for Ahemdabad-Bangalore from Simplyfly Deccan for the date 3rd Feb'08 through ezeego1 site.
The PNR number was not generated for this booking and we intimated ezeego1 executives 2 months prior to our travelling. No action was taken till the day before travelling. And despite pursuing them continuously we were given no hint that they could cancel our tickets. They said they will...

Enclosed is the flight details booked through Ezeego 1 . I have cancelled the flight on June 2, 2008 but the amount is still not credited to my account. Your policy mentions that all the refunds are credited with in 7 working days but I have still not received the amount in my account. I have checked on June 18 with you on the status and was assured that the credit will happen withing 2-3 working days. I checked again on June 23 (query ID...

Dear Sir,
With reference no .[protected] Dated 03/03/08 of credit card (CITIBANK) amount of Rs 4038/- has been charged to me in the nane of Ezeego One Trav for an air ticket from Delhi to Vadodara. For your information I have not availed this facility . Pl look into the matter and make necessary arrangement for the payment of the same which has been charged to me.
An early action at your end will be highly appreciated.
Regds,...

REFUND PENDING FROM 22nd April 2008

Sir,
I have purchased a jetlite ticket from this website in the month of April08. On 22nd April i have reschduled this flight (MUM TO KOL) from 1:30 p.m. dep to 7:35 p.m. dep and paid Rs. 1000 Extra to Jetlite directly as reschdulling charges and fare difference. As the pax unable to reach the airport in time he miss the flight and the jetlite people at the Mumbai airport told that...

Hi

below are my booking details and cancellation details. i had cancelled by tickets on 06th of June 2008 however it has been more than a month that i have not received any response from ezeego1.com

have called them atleast 10 times... every day they say in next 72 hours it would be credited...

further every time they take and waste 40 minutes .

Also a special complaint against...

The amount Rs. 4, 268/- for cancellation of may air tickt Booking Ref. No. EZR[protected]A air IC invoice No. I-2007 Reg. Cancellation 12980 INR 4268 for 19/10/20 is still not credited in my SBI Credited card Account or cheque in favour of Arindam Paul. Request for credit the same under intimation to Email ari_cssag @ yahoo.co.in or arindam cssage @ yahoo.co. or mail me pal.[protected]@yahoo.com My Phone No. [protected], mobile –...

I had booked ticket for GoAir from Jaipur to Hyderabad dated 16th May 2008 on 14th April 2008 via ezeego1 website using icici credit card. Ezeego1 booking reference number is EZR[protected]/A and Airline PNR number is B6KNIB. On 12th May, I received message from GoAir that they have cancelled the sector between Jaipur and Hyderabad and thus call the flights have been cancelled with immediate effect.
When I contacted GoAir, they...

I agree with the other postings on Ezeego1. They are trading one of the largest frauds on internet.
I had made a booking for FLIGHT+HOTEL through ezeego1 using my ICICI Titanium Credit Card (Booking Reference No EZR[protected]. This entailed 50% refund for my airfare and hotel stay. My flight (which never existed in the first place) got cancelled and I got my money refunded with a Rs 200 service charge deducted.
However,...

I made a booking on your site on17/04/2008 for 2 seats on jet airway's Goa-mumbai flight at 8.30 am for 19/04/2008.I was informed that I would get cashback of 50% of basic fare for 2 tickets which your site calculator showed as Rs 3575/-.but my credit card shows just Rs 1073/- credit!!! Please give me the promised amount.Details of the transaction are as under.
booking ref:EZR[protected]/A
Invoice no:I[protected]
Total...

booking ref.EZR[protected]. payment ref no. 204426. kindly refund my cashback asap and forward me the details....

Hello Team,

I received my ICICI bank Gold credit card statement in which we get a booklet which states the products that can be bought at discounted rates.

Ezeego1 was one of them, it promises 15% cash back for normal cards 25% cashback for Gold cards & 50% cashback for Platinum/Titanium cards.

Visited the site & saw the same info was flashing on website as well, hence decided to book...

I booked Sterling Holiday Resort Lake view for 2 from 1 MAY TO 4 May (Booking Ref ID – EZR[protected] but when I reached their the hotel people doesn’t have a confirmation the same which is highly unprofessional. The story begins from here the site doesn’t have an emergency contact number only way to reach is to send a SMS and it’s mentioned they will reach us in 15 mins. I sent at 2:20pm no body bothered me to contact...

I have booked hotel in Nainital through ezeego1.com under ICICI cash back offer through ICICI credit cards, Booking reference No. EZR[protected], through on line payment. During the booking through their websight total cost of the package was 2795/- for two nights and three days. Even now the web sight shows the same figure.
But after payment through ICICI, amount of 2795/- deducted and an invoice was sent on my E-Mail address in...

I booked a package tour on ezeego1.com on 26th March for a holiday trip from 12 Apr to 19 Apr 2008. Ezeego1 happily deducted 27984/- (Package Amount). I was given a booking number: EZR[protected], which was epitaphed in my mind, because I repeated this number to several CSRs in some 25 -30 calls I made to ezeego1.

The Problem:

whenever you book a holiday from a travel website, you need to wait for a confirmation...

Hi,

My name is Anurag Goyal and I had booked a ticket with ezeego1.com on 25th September for Prateek Chaudhary on sector Delhi to Bangalore (Booking Ref # = EZR[protected]/A). I had cancelled this ticket in Novmeber and filled in the cancellation request form in december. Ideally the refund should come to me within 1 week of filling in the cancellation request form but it's been 4 months that the refund hasn't come...

Hi,

ezeego1 has the worst customer service I have ever seen. Not only service, looks like they are trying to fool their customers and make some quick bucks.

I had booked two flights, one from Jetlite, another from Indigo in Nov 2008 and due to some reasons, had to cancel them. As mentioned in their site as well as told by their customer care, I canceled the bookings directly through carrier in first week of...

I had booked ticket through Ezeego1 on 30-nov-07.I had canceled that ticket within few days . till now 2nd april, i am calling them . each time i call, customer care people says wait for another 72 hours .I had already confirmed with JETLITE they says they had transfered money to Ezeego1 on 1 - jan - 08 .


my contact no : [protected]...

booked ticket through ezeego1. Payment was taken, but no ticket was generated.
It has been two months back but I am still waiting to get my Rs 9282 back.

...and I have contacted ezeego1 thru every possible mean - phone, email around 20-30 times, every time I am promised that I will get the money back in 48 hrs, those 48 hrs never came

Following are the details of the ticket booked
Booking ref no...

I had booked a ticket with ezeego1.com and cancelled it because the PNR number was not generated. the booking reference number is EZR[protected]/A.
The ticket was booked and cancelled on the same day (11 dec 07). I was assured by ezeego that the entire money ( INR 3370) would be refunded. In spite of repeated calls to the call center and speaking to call center executives and also the supervisor Miss Madhumita, if have not yet received...

Hi,

I am manish agrawal and paying the penalty for booking an air ticket through ezeego1.com. I heard cox and kings is behind this site. How can such a efficient travel company do this kind of venture. Thus i suggest everybody to be cautious about cox and kings also.
I had booked an air ticket with reference number ezr[protected] / a from hyderabad to bhubaneswar on 16th december.
Due to some unavoidable...