Family Credit — for statement

Address:

Banswara, Rajasthan, 327001

I have taken a bile from family credit and office in banswara but went to office and office is closed before few months and than after take the phone number of that office amd tell to concerned person that please give the statement but he tells that come to over office and collect.
Banswara to udaipur is 200 km when i reach.
So sir please e-mail shoud be provide