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Federal Bank Complaints & Reviews

3.2
Updated: Jun 26, 2025
Complaints 517
Resolved
320
Unresolved
197
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Federal Bank reviews & complaints page 5

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A
Arun Thottaippillil
Nov 27, 2021
Resolved
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Resolved

Address: Pampampallam Toll Plaza

On 23rd and 24th october2021 110rs (65+35) was debited for my vehicle bearing reg no KL58Q8199.
On 27/nov another 60rs has been debited for the same travel and received a message that it was a debit adjustment. There mare many more unknown transaction happened before in the name of debit adjustment.
Please look in to the matter and take necessary action to refund the amount

TXN ID[protected]
Vehicle no- KL58Q8199
GVW - 3810 KG
AXLE NO- 2
TAG Catagory - VC4

Above details are for your ready reference
Jan 10, 2022
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2021
Federal Bank Customer Care's response
Hi Arun,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (243075) in the subject line so that our team can assist you.
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    A
    Anusha Vardhuru
    from gudur, Andhra Pradesh
    Nov 13, 2021
    Resolved
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    Resolved

    I have placed an order in on October 2nd opposed A31 for rs/- 11490 but immediately I have cancelled the order. I did this payment from the phoney through UPI option traction id# T2110020120170750163867. later I called for amazon and filed a complaint for my refund they stated they initiated the on October 2 nd at 3.33am only but the refund was not reflected. then they gave me a reference number #[protected]. with this reference number I called Federal bank but they didn't respond to me properly and stated that amazon has not initiated a refund. I have raised a charge dispute from federal bank also but they have rejected the complaint. and I have raised a charge dispute more than 10 times. I don't know who is responsible for this please send my refund. thank you
    Dec 17, 2021
    Complaint marked as Resolved 
    Federal Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 16, 2021
    Federal Bank Customer Care's response
    Hi Anusha,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (240237) in the subject line so that our team can assist you.
    The mail id which u gave shows invalid and its was showing like [protected]@federalbank.co.in please share me the email id so that i can reply to the message. Thank you
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      D
      Dipak Rajak09
      from Bardhaman, West Bengal
      Nov 9, 2021
      Resolved
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      Resolved

      Address: Amakola colliery Egara, Raniganj 713323 Bardhaman West Bengal

      Status and Scans

      Consignee'S Address Unlocatable/Landmark Needs

      Way Bill No- [protected]
      Reference No- MU[protected]
      Dec 15, 2021
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2021
      Federal Bank Customer Care's response
      Hi Dipak,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (238766) in the subject line so that our team can assist you.
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        S
        Shreyas281
        from Malur, Karnataka
        Nov 4, 2021
        Resolved
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        Resolved

        I had made a payment of 10000rs towards paytm and the they have refunded the amount and i can see the reference id it is successful, but this federal bank people are not crediting back my account.
        Account number:[protected]
        IFSC:FDRL0005555
        Dec 12, 2021
        Complaint marked as Resolved 
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2021
        Federal Bank Customer Care's response
        Hi Shreyas,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (238111) in the subject line so that our team can assist you.
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          P
          Prajwal Shambhu
          Oct 25, 2021
          Resolved
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          Resolved

          Hello everyone-

          One of the most horrendous experience banking with Federal Bank, where in as oer their official website, hey claim to open and instantly start using personal savings account with virtual KYC. However, once you opened the bank account only then you will come to know you can't use their Internet banking services unless you have ATM card. As per their SLA you shall receive the ATM card in 7 to 14 working days. But they never send you your welcome kit and ATM card in time and every time you call up their customer center they always give you excuses without really care about resolving customers problem.
          I had opened my bank account on 2nd of Oct, and I'm yet to receive my card details and despite multiple follow ups more than 10 times they always come up with irrelevant responses.

          This account was opened due to the fact that I can instantly start using based on their claims on their websites but it's not true, and they are lairs. Please don't get trapped by this scammer bank.
          Dec 4, 2021
          Complaint marked as Resolved 
          Federal Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2021
          Federal Bank Customer Care's response
          Hi Prajwal,

          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (237457) in the subject line so that our team can assist you.
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            J
            jijojoseph84
            Oct 24, 2021
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            I transferred some amount even though it was unsuccessful the amount is debited from my account
            Federal Bank customer support has been notified about the posted complaint.
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              B
              Binod Davis
              Oct 21, 2021
              Resolved
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              Resolved

              I would like inform that the Federal Bank Mobile App, Fedmobile is not working and crashing immediately on launching the app in Iphone-6 (App version 6.3.0).
              Please find attached email response from the bank's customer relation officer on 11th October 2021.
              The issue is not resolved till date.
              I request you to take up the matter with the bank.
              Nov 23, 2021
              Complaint marked as Resolved 
              Federal Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2021
              Federal Bank Customer Care's response
              Hi Binod,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (232894) in the subject line so that our team can assist you.
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                G
                Gibikevork
                Oct 10, 2021
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                I have vehicle loan inMy federal account [protected] and I am paying my emis direct to dealer and the bank still debited ecs charge return. And it's not small amount I lost 2, 289.I lost 2, 289 I have value for money. It's not easy for me to make that much money. Please take any action to return my money
                Federal Bank customer support has been notified about the posted complaint.
                Oct 10, 2021
                Updated by Gibikevork
                Take action immediately I want my money back
                Verified Support
                Oct 12, 2021
                Federal Bank Customer Care's response
                Hi Customer,

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (229337) in the subject line so that our team can assist you.
                Oct 20, 2021
                Updated by Gibikevork
                I have vehicle loan inMy federal account [protected] and I am paying my emis direct to dealer and the bank still debited ecs charge return. And it's not small amount I lost 2, 289.I lost 2, 289 I have value for money. It's not easy for me to make that much money. Please take any action to return my money
                I am paying my emis direct to dealer and still Debited ecs charge return
                My ticket number (229337)
                Account number :[protected]
                Contact number :[protected] @federalbank.co.in(229337)
                The bank is full of cheating I can't enter the website they provide
                Federal Bank Customer Care's response, Oct 20, 2021
                Verified Support
                Hi Customer,

                Kindly email your concern along with your contact details at [email protected] with your ticket number (229337) in the subject line so that our team can assist you.
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                  A
                  Athiral
                  Oct 6, 2021
                  Resolved
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                  Resolved

                  I made two transactions on 29 September 2021, one at 1:01 pm, by card transaction and other one at 1:03 pm, by upi. the shop where I made the transaction received only one payment and on calling them for the refund, they were saying only one transaction was made. but the amount debited from my account twice and both the transactions were successful. I want the refund amount.
                  Dec 22, 2021
                  Complaint marked as Resolved 
                  got refund
                  Federal Bank customer support has been notified about the posted complaint.
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                    A
                    appi294
                    from Kasaragod, Kerala
                    Oct 1, 2021
                    Resolved
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                    Resolved

                    Address: Neerulli house po cherla Kasaragod kuloor 671323

                    My name is Mohammed Raffic holding federal bank account in UPPALA branch with account number [protected] . I had made a online debit card emi purchase from Amazon india on 05th SEPTEMBER for the amount 18849 INR and the order got cancelled on 09/09/21th . Amzon had started refund the whole ampunt on 12th September and got refund reference number RRN RRNQvT[protected]G2V . But after 15 th working days the amount not recieved at the account. I had emailed to their costumer care but not recieved my money. Please do the needful
                    Contact number is [protected]
                    Oct 2, 2021
                    Complaint marked as Resolved 
                    [email protected] Mobile number:- 9895105913
                    Federal Bank customer support has been notified about the posted complaint.
                    Oct 06, 2021
                    Updated by appi294
                    Refund Done
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                      A
                      appi294
                      from Kasaragod, Kerala
                      Oct 1, 2021
                      Resolved
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                      Resolved

                      I orderd Samsung galaxy A52 mobile of rupees 18849 via Federal bank Dabit card emi from amazon on 05th September 2021 and canceled because Oder item not delivered return to Amazon, amazon refunded the amount on 12th September, but till now i did not recieve to my dabit card
                      Amazon give to RRN number and file charge Dispute on federal bank
                      But bank not help so what to do
                      Oct 1, 2021
                      Complaint marked as Resolved 
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 05, 2021
                      Federal Bank Customer Care's response
                      Hi Customer,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (226980) in the subject line so that our team can assist you.
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                        D
                        dasingh
                        from Kolkata, West Bengal
                        Oct 1, 2021
                        Resolved
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                        Resolved

                        I have transferred Rs 15000 to my federal Account on 1/10/2021 . The transaction of 15000 is showing in my Mini statement but my balance is not updated with the Correct Amount. Please Fix this as soon as possible
                        Nov 1, 2021
                        Complaint marked as Resolved 
                        Federal Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 01, 2021
                        Federal Bank Customer Care's response
                        Hi Customer,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (225522) in the subject line so that our team can assist you.
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                          S
                          Sithara K S
                          Sep 29, 2021
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                          Address: Kuruppassery House eloor south, ernakulam

                          I made transaction a on 25 th September 2021. 8:10 from fedmobile app, amount debited from my account but it is not credited in beneficiary account... Tansaction Id[protected], and order id[protected]..
                          My account no: [protected]

                          Please do needful... When will i get back my money...
                          Federal Bank customer support has been notified about the posted complaint.
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                            G
                            Gauravscript
                            Sep 21, 2021
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                            Address: New Defence Colony, Opposite Sbi

                            Account no - [protected]
                            I have a current bank account in federal bank which was particularly opened for my business related works. But on 3 aug 2021 they have frozen my account without any reason and till now it has not been opened. I have visited multiple times in my branch but they are showing rude behaviour to me and not helping at all. Didn't even share the information on why they froze my account.
                            Federal Bank customer support has been notified about the posted complaint.
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                              A
                              Arwa ahmed
                              from Panoor, Kerala
                              Sep 12, 2021
                              Resolved
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                              Resolved

                              I have been a federal bank customer for the past 3 years. Recently I noticed a deduction of 71 rupees from my bank account without my knowledge. As a student I am very particular about where my money is being spent. So kindly return the money and also inform me how my money got deducted from the account.
                              Oct 20, 2021
                              Complaint marked as Resolved 
                              Federal Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2021
                              Federal Bank Customer Care's response
                              Hi Arwa,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (219536) in the subject line so that our team can assist you.
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                                N
                                Navya P J
                                Sep 7, 2021
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                                Address: Paramthottu (H), Edakkom (PO) Edkkom

                                During online fee payment cash debited but transaction failed.
                                Federal Bank customer support has been notified about the posted complaint.
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                                  S
                                  Suman75
                                  Aug 27, 2021
                                  Resolved
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                                  Resolved

                                  Sir, I have transferred Rs. 5000 from my Paytm payments bank to Federal bank via Paytm upi at 12.50 AM yesterday. In the payment app, the money is successfully transferred and received in the federal bank. But the amount not showing in the federal bank. Also the money is debited from my Paytm payments bank and I also have the upi reference number.
                                  Now I need the money urgently. That's why I'm in a huge trouble . Please help me as soon as possible.
                                  Upi reference number.[protected]
                                  Sep 28, 2021
                                  Complaint marked as Resolved 
                                  Federal Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2021
                                  Federal Bank Customer Care's response
                                  Hi Suman,

                                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (215081) in the subject line so that our team can assist you.
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                                    S
                                    Savadsalam
                                    Aug 19, 2021
                                    Resolved
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                                    Resolved

                                    Upi refer refund

                                    Address: Kannur Kerala

                                    Sir

                                    Iam Savadsalam A/C no: [protected].

                                    I was make two transfer on 17/08/2021 one of my customer but still now they not credit so kindly please Refund my money am attached my transfer details

                                    Transcation I’d S76771495 money:3500 And

                                    Transcation I’d S76143341 money:3000
                                    Kind please update do need full...
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                                    E
                                    Eishiee
                                    Aug 18, 2021
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                                    Address: 1837 E Tulpehocken St

                                    Wells fargo, citizen bank, pnc bank, chase, captiol one, police fire federal credit union, td bank accusing me sending fraud check in Philadelphia pa. Which is not me why would i send fraud check in their company have my own check from unemployment and also social security
                                    Federal Bank customer support has been notified about the posted complaint.
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                                      D
                                      Diya Ann
                                      from Bengaluru, Karnataka
                                      Aug 14, 2021
                                      Resolved
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                                      Resolved

                                      This was a previous email that they sent that they can't resolve the problem. And after talking again they sent the next mail where my issue has been prioritised.

                                      They just forward some prewritten emails without even going through the issue.
                                      Sep 17, 2021
                                      Complaint marked as Resolved 
                                      Federal Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 17, 2021
                                      Federal Bank Customer Care's response
                                      Hi Diya,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (212870) in the subject line so that our team can assist you.
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