Claimed

Federal Bank Complaints & Reviews

3.2
Updated: Jul 24, 2026
Complaints 518
Resolved
321
Unresolved
197
Contacts

File a complaint to Federal Bank

Having problems with Federal Bank?

File a complaint and get it resolved by Federal Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Federal Bank reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
j_prakash1
Feb 25, 2022
Resolved
Report
Copy
Resolved

Sir, as I'm unable to do transaction with Jupiter money, request you to please do needful ASAP

And it's showing that account has been frozen and I have completed my VKYC on 20/02/2022, Request you to please do needful
As it has been completed more than 72 Hrs, even Not getting proper response from your side

Name : Jeswani Prakash
Mobile number : [protected]
Customer ID :[protected]
A/C NUMBER : [protected]
IFSC CODE : FDRL0007777

Thanks And Regards,
J PRAKASH
Mar 29, 2022
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2022
Federal Bank Customer Care's response
Hi J PRAKASH,

Sorry for the inconvenience caused.
As we see the account details are related Jupiter account, we would like to inform you that there is a different customer support which helps you related to this account, so we request you to please contact the concerned team.
Customer care Number :[protected]
Email id : [protected]@jupiter.money

-Anitha
They're bluffing me since more than 2months regarding cheque book, when ever i messaged they'll say you'll receive shortly by the end of this day or by end of this Friday. You people have to take action against this bluffing
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    gnan2018
    Feb 8, 2022
    Resolved
    Report
    Copy
    Resolved

    Respected sir I made transaction mistakenly to Bharath pe by phone pe
    Transaction details Attached file
    Mar 25, 2022
    Complaint marked as Resolved 
    Federal Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 19, 2022
    Federal Bank Customer Care's response
    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your
    concern along with your contact details at [protected]@federalbank.co.in, so that our team can assist you.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bibek Tamang
      Feb 5, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: kochi,Kerala lulu federal bank

      My account is not working, i visited so many times regarding my account to my branch but they can't fix my problem.

      name; bibek Tamang
      branch name lulu Kochi federal bank Kerala
      please I request to you solve my problems.
      Mar 25, 2022
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 19, 2022
      Federal Bank Customer Care's response
      We are sorry for your unpleasant experience. Please share your concern at [protected]@federalbank.co.in. Our team will get in touch with you to assist further.

      -Anitha
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Saif Gani
        Jan 28, 2022
        Report
        Copy

        I have applied for OneCard Credit Card issuing bank is Federal Bank, they claim to give within 3 minutes. I have filled in the application and got the partial approval just kyc was pending I completed the Video KYC same day, the Officer informed me within 15 mins the KYC will be updated and I’ll receive card within few days. It’s been 3 month my application is still stuck at KYC page. I have emailed the FPL Tech Team (OneCard Team) more than a few times and they reply the same drafted format the application will update automatically. They have not looked into the matter with serious note and not willing to solve the issue.

        They are not indicating what’s the problem.

        Kindly note my Id is linked to my phone number [protected]

        Regards

        Saif Gani
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 18, 2022
        Federal Bank Customer Care's response
        Hi Customer,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in so that our team can assist you.
        Feb 22, 2022
        Updated by Saif Gani
        I can’t see your email id it is protected
        Apr 13, 2022
        Updated by Saif Gani
        Wow nobody cares to reply here how pathetic customer service is?
        I'm shocked
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          jaiigi
          from Delhi, Delhi
          Jan 19, 2022
          Report
          Copy

          Sir i have withdraw rs 2000 on 3 jan, 1500 on 4th jan from my 12 % club account and 2811 from my upstox account (45aker) to my jupiter account powered by federal bank intially they said that i need to complete video kyc then i will get my amount within 24 hours but its been a week since i have completed my vkyc still not getting my amount whenever i call they say it will take24-48 hours its been more than a week i have borrowed from my friend who have got amount from some lending companies if i can get it before the date i will have to pay penalty . i request you to please help me with this issue
          Federal Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 28, 2022
          Federal Bank Customer Care's response
          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (133899) in the subject line so that our team can assist you.
          Jan 29, 2022
          Updated by jaiigi
          I have mailed you on the id provided by you yesterday . still not got any reply /ressolution
          Jan 31, 2022
          Updated by jaiigi
          still m not getting any reply from your side not here not there
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            hajirasanu
            Jan 5, 2022
            Resolved
            Report
            Copy
            Resolved

            Iam hajira, i booked train ticket through confirm tocket.. unfortunately due to waiting list i cancelled it and the confirm ticket initiated the refund...but even after near to one month money not refunded to me.. when i contact them.. they replied to me to contact your.. so do needfull.. immediately
            Feb 7, 2022
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Jan 05, 2022
            Updated by hajirasanu
            Iam hajira, i booked train ticket through confirm tocket.. unfortunately due to waiting list i cancelled it and the confirm ticket initiated the refund...but even after near to one month money not refunded to me.. when i contact them.. they replied to me to contact your.. so do needfu

            Verified Support
            Jan 06, 2022
            Federal Bank Customer Care's response
            Hi Customer,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248846) in the subject line so that our team can assist you.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sahadevappa
              from Bengaluru, Karnataka
              Jan 5, 2022
              Resolved
              Report
              Copy
              Resolved

              I have contacted Federal Bank Branch (Banneragatta) but proper response not given and telling that they required 21days of time to give outstnding confirmation as on day which extra burden and my transaction is hold due to this since i have sold out my car to Cars24 and they want to close loan amount for that they are asking me forecloser letter but branch is not given, it is very difficult to me to sale the car and i am unable to fulfil my necessary things because i need money urgently for hospitla because one of my relative in hospital.
              Feb 7, 2022
              Complaint marked as Resolved 
              Federal Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2022
              Federal Bank Customer Care's response
              Hi Sahadevappa,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248845) in the subject line so that our team can assist you.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arik khan
                Dec 27, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Tehatta

                I have paid 24th December on flipkart by debit card, amount ₹9499, and i cancelled the order the refund completed from the flipkart but it didn't recieve on my account.

                My mobile no - [protected]
                My account no - [protected]

                Please refund it immediately.
                Feb 2, 2022
                Complaint marked as Resolved 
                Federal Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 29, 2021
                Federal Bank Customer Care's response
                Hi Arik,

                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248450) in the subject line so that our team can assist you.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Arik khan
                  Dec 24, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Tehatta

                  I have paid 24th December on flipkart by debit card, amount ₹9499, but the amount didn't recieve.

                  My mobile no - [protected]
                  My account no - [protected]

                  Please refund it
                  Jan 30, 2022
                  Complaint marked as Resolved 
                  Federal Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2021
                  Federal Bank Customer Care's response
                  Hi Arik,

                  We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248450) in the subject line so that our team can assist you.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    raattthilal
                    from Kollam, Kerala
                    Dec 22, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi,
                    I made a transaction using upi payment with medmobile application last day. and the payment status is "transaction queued" still no updates.and the money debited from my account and not since credited to reciever account.
                    Feb 2, 2022
                    Complaint marked as Resolved 
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2021
                    Federal Bank Customer Care's response
                    Hi Customer,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (248447) in the subject line so that our team can assist you.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sibi.s
                      Dec 1, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I returned 3 items to amazone and the initiated refund and all other refund details such as RR No initiated date etc but didn't reach my account the details are follows, ( payment done through debit card) kindly provide my money back.


                      1) item price - 649
                      reference no - VMRNJHSG0000KVJYBSLD
                      Date of transaction - Nov 5, 2021
                      Refund issued date - Nov 19, 2021

                      2) item price - 529
                      Reference no - VMRZUENX0000KVJYO2LD
                      Date of transaction- Nov 5, 2021
                      Refund issued date - Nov 19, 2021

                      3) item price - 1850
                      Reference no - VMRTSE4R0000KVJYHMI6
                      Date of transaction- Nov 5, 2021
                      Refund issued date - Nov 20, 2021
                      Jan 7, 2022
                      Complaint marked as Resolved 
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2021
                      Federal Bank Customer Care's response
                      Hi Sibi,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (243076) in the subject line so that our team can assist you.
                      Iam having a problem to connect with your email
                      My phn no - [protected]
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arun Thottaippillil
                        Nov 27, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pampampallam Toll Plaza

                        On 23rd and 24th october2021 110rs (65+35) was debited for my vehicle bearing reg no KL58Q8199.
                        On 27/nov another 60rs has been debited for the same travel and received a message that it was a debit adjustment. There mare many more unknown transaction happened before in the name of debit adjustment.
                        Please look in to the matter and take necessary action to refund the amount

                        TXN ID[protected]
                        Vehicle no- KL58Q8199
                        GVW - 3810 KG
                        AXLE NO- 2
                        TAG Catagory - VC4

                        Above details are for your ready reference
                        Jan 10, 2022
                        Complaint marked as Resolved 
                        Federal Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 03, 2021
                        Federal Bank Customer Care's response
                        Hi Arun,

                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (243075) in the subject line so that our team can assist you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anusha Vardhuru
                          from gudur, Andhra Pradesh
                          Nov 13, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have placed an order in on October 2nd opposed A31 for rs/- 11490 but immediately I have cancelled the order. I did this payment from the phoney through UPI option traction id# T2110020120170750163867. later I called for amazon and filed a complaint for my refund they stated they initiated the on October 2 nd at 3.33am only but the refund was not reflected. then they gave me a reference number #[protected]. with this reference number I called Federal bank but they didn't respond to me properly and stated that amazon has not initiated a refund. I have raised a charge dispute from federal bank also but they have rejected the complaint. and I have raised a charge dispute more than 10 times. I don't know who is responsible for this please send my refund. thank you
                          Dec 17, 2021
                          Complaint marked as Resolved 
                          Federal Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2021
                          Federal Bank Customer Care's response
                          Hi Anusha,

                          We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (240237) in the subject line so that our team can assist you.
                          The mail id which u gave shows invalid and its was showing like [protected]@federalbank.co.in please share me the email id so that i can reply to the message. Thank you
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dipak Rajak09
                            from Bardhaman, West Bengal
                            Nov 9, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Amakola colliery Egara, Raniganj 713323 Bardhaman West Bengal

                            Status and Scans

                            Consignee'S Address Unlocatable/Landmark Needs

                            Way Bill No- [protected]
                            Reference No- MU[protected]
                            Dec 15, 2021
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2021
                            Federal Bank Customer Care's response
                            Hi Dipak,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (238766) in the subject line so that our team can assist you.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shreyas281
                              from Malur, Karnataka
                              Nov 4, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I had made a payment of 10000rs towards paytm and the they have refunded the amount and i can see the reference id it is successful, but this federal bank people are not crediting back my account.
                              Account number:[protected]
                              IFSC:FDRL0005555
                              Dec 12, 2021
                              Complaint marked as Resolved 
                              Federal Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 06, 2021
                              Federal Bank Customer Care's response
                              Hi Shreyas,

                              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (238111) in the subject line so that our team can assist you.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Prajwal Shambhu
                                Oct 25, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Hello everyone-

                                One of the most horrendous experience banking with Federal Bank, where in as oer their official website, hey claim to open and instantly start using personal savings account with virtual KYC. However, once you opened the bank account only then you will come to know you can't use their Internet banking services unless you have ATM card. As per their SLA you shall receive the ATM card in 7 to 14 working days. But they never send you your welcome kit and ATM card in time and every time you call up their customer center they always give you excuses without really care about resolving customers problem.
                                I had opened my bank account on 2nd of Oct, and I'm yet to receive my card details and despite multiple follow ups more than 10 times they always come up with irrelevant responses.

                                This account was opened due to the fact that I can instantly start using based on their claims on their websites but it's not true, and they are lairs. Please don't get trapped by this scammer bank.
                                Dec 4, 2021
                                Complaint marked as Resolved 
                                Federal Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2021
                                Federal Bank Customer Care's response
                                Hi Prajwal,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (237457) in the subject line so that our team can assist you.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jijojoseph84
                                  Oct 24, 2021
                                  Report
                                  Copy

                                  I transferred some amount even though it was unsuccessful the amount is debited from my account
                                  Federal Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Binod Davis
                                    Oct 21, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I would like inform that the Federal Bank Mobile App, Fedmobile is not working and crashing immediately on launching the app in Iphone-6 (App version 6.3.0).
                                    Please find attached email response from the bank's customer relation officer on 11th October 2021.
                                    The issue is not resolved till date.
                                    I request you to take up the matter with the bank.
                                    Nov 23, 2021
                                    Complaint marked as Resolved 
                                    Federal Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2021
                                    Federal Bank Customer Care's response
                                    Hi Binod,

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (232894) in the subject line so that our team can assist you.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gibikevork
                                      Oct 10, 2021
                                      Report
                                      Copy

                                      I have vehicle loan inMy federal account [protected] and I am paying my emis direct to dealer and the bank still debited ecs charge return. And it's not small amount I lost 2, 289.I lost 2, 289 I have value for money. It's not easy for me to make that much money. Please take any action to return my money
                                      Federal Bank customer support has been notified about the posted complaint.
                                      Oct 10, 2021
                                      Updated by Gibikevork
                                      Take action immediately I want my money back
                                      Verified Support
                                      Oct 12, 2021
                                      Federal Bank Customer Care's response
                                      Hi Customer,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (229337) in the subject line so that our team can assist you.
                                      Oct 20, 2021
                                      Updated by Gibikevork
                                      I have vehicle loan inMy federal account [protected] and I am paying my emis direct to dealer and the bank still debited ecs charge return. And it's not small amount I lost 2, 289.I lost 2, 289 I have value for money. It's not easy for me to make that much money. Please take any action to return my money
                                      I am paying my emis direct to dealer and still Debited ecs charge return
                                      My ticket number (229337)
                                      Account number :[protected]
                                      Contact number :[protected] @federalbank.co.in(229337)
                                      The bank is full of cheating I can't enter the website they provide
                                      Federal Bank Customer Care's response, Oct 20, 2021
                                      Verified Support
                                      Hi Customer,

                                      Kindly email your concern along with your contact details at [email protected] with your ticket number (229337) in the subject line so that our team can assist you.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Athiral
                                        Oct 6, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I made two transactions on 29 September 2021, one at 1:01 pm, by card transaction and other one at 1:03 pm, by upi. the shop where I made the transaction received only one payment and on calling them for the refund, they were saying only one transaction was made. but the amount debited from my account twice and both the transactions were successful. I want the refund amount.
                                        Dec 22, 2021
                                        Complaint marked as Resolved 
                                        got refund
                                        Federal Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit