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Federal Bank Complaints & Reviews

3.2
Updated: Jun 26, 2025
Complaints 515
Resolved
319
Unresolved
196
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Federal Bank reviews & complaints page 5

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A
Anusha Vardhuru
from gudur, Andhra Pradesh
Nov 13, 2021
Resolved
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I have placed an order in on October 2nd opposed A31 for rs/- 11490 but immediately I have cancelled the order. I did this payment from the phoney through UPI option traction id# T2110020120170750163867. later I called for amazon and filed a complaint for my refund they stated they initiated the on October 2 nd at 3.33am only but the refund was not reflected. then they gave me a reference number #[protected]. with this reference number I called Federal bank but they didn't respond to me properly and stated that amazon has not initiated a refund. I have raised a charge dispute from federal bank also but they have rejected the complaint. and I have raised a charge dispute more than 10 times. I don't know who is responsible for this please send my refund. thank you
+3 photos
Dec 17, 2021
Complaint marked as Resolved 
Federal Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2021
Federal Bank Customer Care's response
Hi Anusha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (240237) in the subject line so that our team can assist you.
The mail id which u gave shows invalid and its was showing like [protected]@federalbank.co.in please share me the email id so that i can reply to the message. Thank you
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    D
    Dipak Rajak09
    from Bardhaman, West Bengal
    Nov 9, 2021
    Resolved
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    Resolved

    Address: Amakola colliery Egara, Raniganj 713323 Bardhaman West Bengal

    Status and Scans

    Consignee'S Address Unlocatable/Landmark Needs

    Way Bill No- [protected]
    Reference No- MU[protected]
    +1 photos
    Dec 15, 2021
    Complaint marked as Resolved 
    Federal Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 09, 2021
    Federal Bank Customer Care's response
    Hi Dipak,

    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (238766) in the subject line so that our team can assist you.
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      S
      Shreyas281
      from Malur, Karnataka
      Nov 4, 2021
      Resolved
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      Resolved

      I had made a payment of 10000rs towards paytm and the they have refunded the amount and i can see the reference id it is successful, but this federal bank people are not crediting back my account.
      Account number:[protected]
      IFSC:FDRL0005555
      Dec 12, 2021
      Complaint marked as Resolved 
      Federal Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 06, 2021
      Federal Bank Customer Care's response
      Hi Shreyas,

      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (238111) in the subject line so that our team can assist you.
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        P
        Prajwal Shambhu
        Oct 25, 2021
        Resolved
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        Resolved

        Hello everyone-

        One of the most horrendous experience banking with Federal Bank, where in as oer their official website, hey claim to open and instantly start using personal savings account with virtual KYC. However, once you opened the bank account only then you will come to know you can't use their Internet banking services unless you have ATM card. As per their SLA you shall receive the ATM card in 7 to 14 working days. But they never send you your welcome kit and ATM card in time and every time you call up their customer center they always give you excuses without really care about resolving customers problem.
        I had opened my bank account on 2nd of Oct, and I'm yet to receive my card details and despite multiple follow ups more than 10 times they always come up with irrelevant responses.

        This account was opened due to the fact that I can instantly start using based on their claims on their websites but it's not true, and they are lairs. Please don't get trapped by this scammer bank.
        Dec 4, 2021
        Complaint marked as Resolved 
        Federal Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 03, 2021
        Federal Bank Customer Care's response
        Hi Prajwal,

        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (237457) in the subject line so that our team can assist you.
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          J
          jijojoseph84
          Oct 24, 2021
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          I transferred some amount even though it was unsuccessful the amount is debited from my account
          Federal Bank customer support has been notified about the posted complaint.
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            B
            Binod Davis
            Oct 21, 2021
            Resolved
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            Resolved

            I would like inform that the Federal Bank Mobile App, Fedmobile is not working and crashing immediately on launching the app in Iphone-6 (App version 6.3.0).
            Please find attached email response from the bank's customer relation officer on 11th October 2021.
            The issue is not resolved till date.
            I request you to take up the matter with the bank.
            +1 photos
            Nov 23, 2021
            Complaint marked as Resolved 
            Federal Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2021
            Federal Bank Customer Care's response
            Hi Binod,

            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (232894) in the subject line so that our team can assist you.
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              G
              Gibikevork
              Oct 10, 2021
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              I have vehicle loan inMy federal account [protected] and I am paying my emis direct to dealer and the bank still debited ecs charge return. And it's not small amount I lost 2, 289.I lost 2, 289 I have value for money. It's not easy for me to make that much money. Please take any action to return my money
              +3 photos
              Federal Bank customer support has been notified about the posted complaint.
              Oct 10, 2021
              Updated by Gibikevork
              Take action immediately I want my money back
              Verified Support
              Oct 12, 2021
              Federal Bank Customer Care's response
              Hi Customer,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (229337) in the subject line so that our team can assist you.
              Oct 20, 2021
              Updated by Gibikevork
              I have vehicle loan inMy federal account [protected] and I am paying my emis direct to dealer and the bank still debited ecs charge return. And it's not small amount I lost 2, 289.I lost 2, 289 I have value for money. It's not easy for me to make that much money. Please take any action to return my money
              I am paying my emis direct to dealer and still Debited ecs charge return
              My ticket number (229337)
              Account number :[protected]
              Contact number :[protected] @federalbank.co.in(229337)
              The bank is full of cheating I can't enter the website they provide
              Federal Bank Customer Care's response, Oct 20, 2021
              Verified Support
              Hi Customer,

              Kindly email your concern along with your contact details at [email protected] with your ticket number (229337) in the subject line so that our team can assist you.
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                A
                Athiral
                Oct 6, 2021
                Resolved
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                Resolved

                I made two transactions on 29 September 2021, one at 1:01 pm, by card transaction and other one at 1:03 pm, by upi. the shop where I made the transaction received only one payment and on calling them for the refund, they were saying only one transaction was made. but the amount debited from my account twice and both the transactions were successful. I want the refund amount.
                Dec 22, 2021
                Complaint marked as Resolved 
                got refund
                Federal Bank customer support has been notified about the posted complaint.
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                  A
                  appi294
                  from Kasaragod, Kerala
                  Oct 1, 2021
                  Resolved
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                  Address: Neerulli house po cherla Kasaragod kuloor 671323

                  My name is Mohammed Raffic holding federal bank account in UPPALA branch with account number [protected] . I had made a online debit card emi purchase from Amazon india on 05th SEPTEMBER for the amount 18849 INR and the order got cancelled on 09/09/21th . Amzon had started refund the whole ampunt on 12th September and got refund reference number RRN RRNQvT[protected]G2V . But after 15 th working days the amount not recieved at the account. I had emailed to their costumer care but not recieved my money. Please do the needful
                  Contact number is [protected]
                  Oct 2, 2021
                  Complaint marked as Resolved 
                  [email protected] Mobile number:- 9895105913
                  Federal Bank customer support has been notified about the posted complaint.
                  Oct 06, 2021
                  Updated by appi294
                  Refund Done
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                    A
                    appi294
                    from Kasaragod, Kerala
                    Oct 1, 2021
                    Resolved
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                    Resolved

                    I orderd Samsung galaxy A52 mobile of rupees 18849 via Federal bank Dabit card emi from amazon on 05th September 2021 and canceled because Oder item not delivered return to Amazon, amazon refunded the amount on 12th September, but till now i did not recieve to my dabit card
                    Amazon give to RRN number and file charge Dispute on federal bank
                    But bank not help so what to do
                    Oct 1, 2021
                    Complaint marked as Resolved 
                    Federal Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 05, 2021
                    Federal Bank Customer Care's response
                    Hi Customer,

                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (226980) in the subject line so that our team can assist you.
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                      D
                      dasingh
                      from Kolkata, West Bengal
                      Oct 1, 2021
                      Resolved
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                      Resolved

                      I have transferred Rs 15000 to my federal Account on 1/10/2021 . The transaction of 15000 is showing in my Mini statement but my balance is not updated with the Correct Amount. Please Fix this as soon as possible
                      +1 photos
                      Nov 1, 2021
                      Complaint marked as Resolved 
                      Federal Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 01, 2021
                      Federal Bank Customer Care's response
                      Hi Customer,

                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (225522) in the subject line so that our team can assist you.
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                        S
                        Sithara K S
                        Sep 29, 2021
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                        Address: Kuruppassery House eloor south, ernakulam

                        I made transaction a on 25 th September 2021. 8:10 from fedmobile app, amount debited from my account but it is not credited in beneficiary account... Tansaction Id[protected], and order id[protected]..
                        My account no: [protected]

                        Please do needful... When will i get back my money...
                        Federal Bank customer support has been notified about the posted complaint.
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                          G
                          Gauravscript
                          Sep 21, 2021
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                          Address: New Defence Colony, Opposite Sbi

                          Account no - [protected]
                          I have a current bank account in federal bank which was particularly opened for my business related works. But on 3 aug 2021 they have frozen my account without any reason and till now it has not been opened. I have visited multiple times in my branch but they are showing rude behaviour to me and not helping at all. Didn't even share the information on why they froze my account.
                          Federal Bank customer support has been notified about the posted complaint.
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                            A
                            Arwa ahmed
                            from Panoor, Kerala
                            Sep 12, 2021
                            Resolved
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                            Resolved

                            I have been a federal bank customer for the past 3 years. Recently I noticed a deduction of 71 rupees from my bank account without my knowledge. As a student I am very particular about where my money is being spent. So kindly return the money and also inform me how my money got deducted from the account.
                            Oct 20, 2021
                            Complaint marked as Resolved 
                            Federal Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2021
                            Federal Bank Customer Care's response
                            Hi Arwa,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (219536) in the subject line so that our team can assist you.
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                              N
                              Navya P J
                              Sep 7, 2021
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                              Address: Paramthottu (H), Edakkom (PO) Edkkom

                              During online fee payment cash debited but transaction failed.
                              Federal Bank customer support has been notified about the posted complaint.
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                                S
                                Suman75
                                Aug 27, 2021
                                Resolved
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                                Resolved

                                Sir, I have transferred Rs. 5000 from my Paytm payments bank to Federal bank via Paytm upi at 12.50 AM yesterday. In the payment app, the money is successfully transferred and received in the federal bank. But the amount not showing in the federal bank. Also the money is debited from my Paytm payments bank and I also have the upi reference number.
                                Now I need the money urgently. That's why I'm in a huge trouble . Please help me as soon as possible.
                                Upi reference number.[protected]
                                +2 photos
                                Sep 28, 2021
                                Complaint marked as Resolved 
                                Federal Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 28, 2021
                                Federal Bank Customer Care's response
                                Hi Suman,

                                We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (215081) in the subject line so that our team can assist you.
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                                  S
                                  Savadsalam
                                  Aug 19, 2021
                                  Resolved
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                                  Resolved

                                  Upi refer refund

                                  Address: Kannur Kerala

                                  Sir

                                  Iam Savadsalam A/C no: [protected].

                                  I was make two transfer on 17/08/2021 one of my customer but still now they not credit so kindly please Refund my money am attached my transfer details

                                  Transcation I’d S76771495 money:3500 And

                                  Transcation I’d S76143341 money:3000
                                  Kind please update do need full...
                                  +2 photos
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                                  E
                                  Eishiee
                                  Aug 18, 2021
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                                  Address: 1837 E Tulpehocken St

                                  Wells fargo, citizen bank, pnc bank, chase, captiol one, police fire federal credit union, td bank accusing me sending fraud check in Philadelphia pa. Which is not me why would i send fraud check in their company have my own check from unemployment and also social security
                                  Federal Bank customer support has been notified about the posted complaint.
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                                    D
                                    Diya Ann
                                    from Bengaluru, Karnataka
                                    Aug 14, 2021
                                    Resolved
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                                    Resolved

                                    This was a previous email that they sent that they can't resolve the problem. And after talking again they sent the next mail where my issue has been prioritised.

                                    They just forward some prewritten emails without even going through the issue.
                                    +2 photos
                                    Sep 17, 2021
                                    Complaint marked as Resolved 
                                    Federal Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2021
                                    Federal Bank Customer Care's response
                                    Hi Diya,

                                    We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (212870) in the subject line so that our team can assist you.
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                                      J
                                      Joyel Jose
                                      Jul 25, 2021
                                      Resolved
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                                      Resolved

                                      Address: Head Office In Aluva

                                      I Had Ordered A Product From Amazon On 17 Of This Month And Cancelled It On 20 of This Month Itself. I Had Received A Mail Regarding- The Payment Of Ruppees 13999/- Has Been Issued And It Will Be Credited To My Account In 2-4 days But I Didn't Received My Money Back. Please Refund Me
                                      +1 photos
                                      Aug 26, 2021
                                      Complaint marked as Resolved 
                                      Federal Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 26, 2021
                                      Federal Bank Customer Care's response
                                      Hi Joyel,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (208265) in the subject line so that our team can assist you.
                                      You got your refund in debit card at what days same issue flipkart order cancelled still no refund in bank
                                      Federal Bank Customer Care's response, Aug 30, 2021
                                      Verified Support
                                      Hi Raghav,

                                      We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [email protected] with your ticket number (215513) in the subject line so that our team can assist you.
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