Federal Bank Complaints & Reviews

I actually transfer money from recharge on 14may 2021.money is debited but transaction is not successful. Please transfer or refund the money

Money is debited using fedmobile but transaction is not successful

On 30/04/2021 At 15:37:39 I have spend Rs.1004 on a wesite called buytestseries with order ID[protected]. Client Number-91-[protected]. After entering Debit card details and OTP the screen showed a 504-Gateway Timeout Error. After a few Minutes i.e at 15:44 I received a message form Federal bank stating the said amount i.e Rs.1004 had been deducted from my bank account.Then i consulted the client i.e buytestseries and they reponded saying that at their end it shows in FAIL status and In such error cases, the amount will be auto credited with in 5-7 working days. But its been 15daysand my Money hadnt yet Refunded.and Hereby I am providing the screenshots of the Gateway timeout error, the amount deducted and My account on clients website Please do the necessary.

Hello, i transferred money from federal bank account to state Bank of India account through imps with reference number[protected]. I got an error message telling that the transaction has been timed out. It has not been credited to beneficiary account or not refunded...
Please help me in this concern..
Federal bank account holder name - Moin Hussain
Federal bank account - [protected]
Beneficiary account number - [protected]
Beneficiary bank ifsc - SBIN0040779
Waiting for your reply

Best Regards

My federal bank account: [protected] is not able to send money by imps on a registered account in my crypto account named WazirX. I have already added beneficiary successfully already.

My name is Milan and I had canceled 1 irctc train ticket and the irctc issued refund but the amount is not credited to my bank account . After my research now I realize that it's banks problem irctc already issued the refund and they send me the reference number of the ticket refund and told me to fill charge dispute form to the bank. So please kindly respond to this complaint it's very urgent. I'm typing the reference number & attaching the screenshot proof below :

Ticket details:-

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:16-Apr-2021
Refund processing date:19-Apr-2021
Refund amount:150.0
Refund reference no:P2104190019198089314031
Payment Option used : Debit cards (Powered by PhonePe)

Thanks you sir

My name is Milan and I had canceled 2 irctc train tickets and the irctc issued refund but the amount is not credited to my bank account . After my research now I realize that it's banks problem irctc already issued the refund and they send me the reference number of 2 tickets refund and told me to fill charge dispute form to the bank. So please kindly respond to this complaint it's very urgent. I'm typing the reference number & attaching the screenshot proof below :
Ticket 1:-

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:15-Apr-2021
Refund processing date:17-Apr-2021
Refund amount:210.0
Refund reference no:P2104170022152838403243
Payment Option used : Credit & Debit cards / UPI / Wallet (Powered by PhonePe)

Ticket 2:-

Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:16-Apr-2021
Refund processing date:19-Apr-2021
Refund amount:150.0
Refund reference no:P2104190019198089314031
Payment Option used : Credit & Debit cards / UPI / Wallet (Powered by PhonePe)


Thanks you sir

I transferred Rs 35000 and 9300 to two different beneficiaries through IMPS.
The transaction status is shown as AWAITING RESPONSE" since over 4hours.
Kindly refund the money back to my account or credit the amount in recipients bank as soon as possible.it is urgent

Accidently, I had transferred an amount of 2000rs to an sbi account(ac no:[protected] and IFSC CODE is SBIN0018586).Please refund this amount to my federal bank account, Bank details(ACno:[protected]).Kindly do the needful as soon as early.Thankyou

UPI ID :[protected],
[protected]

Amount debited from other account but still not credited to my fed account after 30 hours. The transaction was successful.

I have been trying to transfer funds may be because of network error the recipient didn’t received funds but the money debited from my account and it is showing queued transaction. Refund the money in to my account or credit the amount in recipients bank as soon as possible

Yours faithfully
Shikha V.P

Out of my last 4 transactions, few of my transactions money credited to my account but not showing in the balance.

I need this query to be resolved ASAL.

Good day,

I am deeply concerned and disappointed with the quality of customer care and service provided by Federal Bank Koduvayur.

I had visited the bank on several occasions and consulted with Mr. Manish Nair to ensure that I would have access to my funds when I am abroad in South Africa. I have been in South Africa for approximately one month. I attempted to use my credit card recently and found that I was not able to. When I contacted Mr. Nair by telephone on Friday, 26th March 2021, he informed me that the credit card had not actually been activated.

This has occurred despite my repeated requests to Mr. Nair to ensure that the card is activated so that I have access to my funds while I am abroad.

I have been a loyal customer of Federal Bank for the past four decades and I expected better customer service. My experiences have been deeply disappointing. I am in a foreign country with no access to my funds.

Kindly assist.
Saroj Padmanabhanunni

Transaction failed on upi fedmobile app but money was deducted, In transaction it was failed in fedbook it status was succes transaction failed and money deducted please refund the money

transaction id:[protected]

I was trying to activate 2 FA and I couldn't get the OTP to complete the process.

I've paid my kseb bill on 4/03/2021 and the amount was deducted from the account and the bill still not paid.its been about 2 weeks and it still shows the transaction is queued.

My name is Milan and I had ordered a Product (Crocs Unisex-Adult LiteRide Clog | Athletic Slip On Comfort Shoes, Black/Slate Grey, 8 M US Women / 6 M US Men) of RS.7420.68($97.91) in Amazon.com and the money debited from my debit card on 5th march 2021 and because of delivery address problem the product returned and refund issued on the next day by amazon. com (6/03/2021).
Amazon initiated the amount to my card but I still didn't get the money and now I understand it's the bank problem. So
please kindly respond to this complaint it's very urgent. Amazon sent this reference number and transaction id told me to fill charge dispute form :-

Transaction ID: 2s51zsGtSb0mVkl08Q54

Refund ID: amzn1:crow:/YHhZzsZRy6eVr7AP2zh4Q
Refund Request Reference ID::mHL9w88KF0sUEgJs4UAFCA==#miq://document:1.0/Group/GroupBinding:1.0/EntityGro...⇄

Thanks you sir

The amount is not reflecting in my account.

Dear Team,

I tried to pay the examination fees through net banking and the amount was debited but the payment got failed. The amount is not credited back to my account.

Ac no. [protected]
Trans ID - S42442663
Name- Navish Bhittu
IFSC code - FDRL0002205

I've paid my kseb bill of 727 rupees on 20/02/2021and the amount was deducted but the bill paymentstatus was unsuccessful.and today(22/02/2021) I tried the payment again and paid successfully.But the amount deducted on first attempt was not yet credited