FedEx Complaints & Reviews

Hi there, I would like to file a complaint against FedEx India. for following reason 1. They are never on time for their pick ups 2. I have incurred a loss because the scheduled pickup GUXKO1 was not done in the given time frame 3.The customer service representative Shalini and shivam were rude 4.The Gurgaon facility for pick up puts fake scan code for the pick up not done 5.The pick up is never done on the time requested by the shipper Please look into this matter as this company is bringing mental harassment to its customer Regards Sanna K Gupta SKG naturals Punjab

I have faced many times problems from FedEx. !st thing is that they dont have a own warehouse at my town, still they take order. So they come all the way from a place which is 2 hrs away from my town. thus they want to leave early. So they deliver between 1 to 4 only. Being a working person I cant promise to available on there convenient timings. But delivery person gives rude ans like "we cant wait", or if i suggest to drop on other address then "we wont go to same place again we already returning from there ". Or worst one." I am standing here...come and collect it from me".. Is this way to deliver ? are they expecting me to drop my work and ditch my office to reach there places ? And I have called and complained those fedex people so they will just say sorry and later my package is already returned. If I want my package to be return then why would i buy in the first place. The worst Courier service. Seriously if you cant deliver simply reject package why even show up with some rude and arrongant delivery boy who clearly not interested in delivery he just want to stand at one place and then people should collect it in the middle of the day ... THE WORST SERVICE

I am having a very bad experience with FedEx. Its related to Tracking No.[protected]. In the past 6 days i have spoken to 6 representatives and their answers are far from convincing. They say this address does not exist. Its ridiculous. All my couriers from Paytm, Amazon and Flipkart are being timely delivered on the same address. Irony is that the same address is on my passport!! I was wondering whether i was really dealing with FedEx which used to bore unmatched reputation in courier companies!! One representative says address is wrong, the other says its the festive season so bulk orders are given preference over. When i say lodge a complaint they say its already lodged on 29th Oct 2015. Everyday they said it will be delivered that very day!! The delivery boy has mentioned that "Customer not available or business closed". What a lie! They not even called once on the number provided for the delivery address. I even asked what is the nearest FedEx Hub from where i can collect. To which they reply its far away in some Industrial area and i cant go there. I have lost hope in my package. I never knew FedEx could be such frustrating. To hell with it.

Sir,
I have send 9 Pieces(Box)wight appo. 235kg. to my son Bhavin Kunjadia at Melbourn-Australia through Fedex India-through Maruti parcel service(Mr. Jagdishbhai-(M)[protected], [protected], S-30 Gopal Tower, Maninagar-Ahmedabad.
They picked up all materials from my residence at Isanpur-Ahmedabad on Dt:05.102015. Due to very- very bed service- no further communication with me, action taken very delay, they tolled me your documents will reach within one week but they are very lazy- very slow procedure, they are failed to give true information to australian custom department, Hence, till today, Fedex company failed to delivered -shipment-documents to my son Bhavin Kunjadia at Melbourn-australia. Pl. take action again Fedex India & Maruti parcel service(Mr.Jagdishbhai). I want fast documents delivery to my son. If you need more information reg.this matter, I will provide immediatley
Thank You.
Contect No(M)[protected]

The shipment landed on 10th Oct in Bangalore instead of Delhi. On 7th Oct I already submitted revised invoice declaring value as USD 20 as it was a free sample for evaluation. Even then Fedex paid duty on the wrong invoice value o[censored]SD 289. This is unacceptable. I have all the proof. Why didn't Fedex submit the revised invoice? What kind of operation is Fedex running in India?

Strontium 16GB Jet USB 3.0 Order#[protected] FedEx, Tracking #:[protected] I have ordered a pendrive (Strontium 16GB Jet USB 3.0) form amazon on 28th September, 2015 on cash on delivery. the expected delivery date was 6th October. the product was shipped from bhiwandi to tarapur(local facility) by 30th September. but the courier service(FedEx) is not delivering my product. they sent me emails and msgs that my product is out for delivery but they never brought the product at my home. and gave the reason that the customer was not available, but my parents are always available at home. i even complainted about it on amazon customer service 3 times but nothing happened. i am posting this compliant against Amazon India as well as FedEx. against Amazon for its carelessness againt the customer and against FedEx for its bad courier service i have attached the copy of invoice, fedex tracking record and amazon tracking.

I have booked a product through Paytm and it mailed through Fedex, but it reaches Coimbatore Center by 15th Aug 2015, still they are not delivering it. It is now over the limit of given estimated date and they giving same reply. I am really disappointed with this courier service. Please help to receive my product at the earliest. (Customer Service people talking like irresponsible and I don't know how long they take). Paytm also not taking any responsibility for timing delivery. Kindly note, I raised complaint 3 times with Fedex but no use. Tracking Number[protected] & My Contact number to reach is [protected].

My phone from fipkart is lying in local fedex warehouse for two days and they are not delivering citing shortage of manpower. they are willing if I and pick up. I am in dire need and my work is suffering as my other phone has problem and is under repair. Anuj

Hi, The shipment was booked on 22nd July, 2015 from Mumbai to Hyderabad and the estimated delivery was at 8 PM, 23rd July, 2015. However today it's 27th July and still when I check the status, it shows the status is in-transit (attached the image). When I called to customer care they says they are not able to track the status and the product has already been reached to Hyderabad on 24th but may be lost somewhere. One complaint was raised on 24th but it's only on name sake and no one really bother to deliver the product. Every time I call them they say the same thing and says they have no updates. I don't understand whom do I need to speak now. Finally I had to compromise from every aspect because of FedEx poor service.

HI, I am Ashok, my number is 91-[protected], I came from vizag to hyd to collect courier to submit in hydeabad bank.

My relative have choosen speed delivery for fedex from U.S. to Hyd and I came to hyd from vizag city to collect the documents regrading bank work but have to stay in hyderabad for 2 days in hotel because only this worst so called service fedex where the courier is recd in hyd on sat and max delivery date is mentioned monday but till tuesday 1pm not recieved what kind of fedex staff in india,

worst delivery service by fedex in india (hyderabad) courier is in hyd for 4 days without delivery till given complaint by calling them on monday which is last expected date for delivery

delivered on sat in hyd. but to receive at shipment place in same city 4 days, request to take serious action aganist this negligence courier service and refund the full amount, and for next courier neither i wil do nor i will ask from US. to not use fedex service
consigmennt number is
[protected] and my mail id is ashokvarma.[protected]@gmail.com and mobile number is ashok,
[protected],

Hello, I ordered a Studds Helmet from Snapdeal.com they sent Product via FedEx courier service. FedEx make this nightmare for me. Here i facing many problems without helmet. I paid fine for Police station due to India's new law. And whenever i called FedEx courier they are not responsive. I sent mail to [protected]@fedex.com too. That is also not use. You can look at the attachment. So i requested snapdeal.com or other online sellers please don't use FedEx courier to send products. If you do then you can easily lose your reputation.

Tracking no[protected]

This parcel was booked on 18jun2015, from mumbai to go to delhi, and there is my costly ipad in it that i bought, fedex person took the parcel from the sender and i was hoping to get it in one - two days, , when i traced there was nothing shown on web site even after 2 days, only shown that the parcel was booked, nothing else,
I called the customer care they said, due to heavy rain the parcel still not been sent, and i waited
After another 3 - 4 days i called, i was told there is some parer work issue, they will call back, i waited, no body called, ,
After that i talked daily to their cc, but no positive feedback they dont even know, where is that parcel, ,
What kind of company is that???They pick up costly things and miss place them?? Or i guess some one of there person stole it, , whatever the reason,

I will never ever use fedex courier again in future, , i need some help on it from this forum pls help,
Regard
Neeraj kumar
My email - neer. [protected]@yahoo, com

Hello, I ordered one product from Amazon.in and i paid that too. They sent product via FedEx courier. Fedex courier still not deliver my product ( the product is received in my nearest city. Only 35 Km from my city. I am wondering is they deliver the product by walking? Haha ) I contact the Fedex customer service they are also not responsible for that. Please don't use FedEx courier for your product shipping... Here i needed to wait more time even i paid to the seller.

I went to receive my parcel of 279 rs from snap deal to fedex office at thoraipakkam chennai... I paid 280 rs and received the package ... the seal is tampered and the product is not available inside the package.. I showed to them rite there in fedex office itself they refused to give my money back... and the people (MOHAN AND ANOTHER STAFF) used improper language (too much bad words) and they were totally drunk and out of control... They treated me like ... I spoke to the team leader and manager of fedex over phone of tat place and no proper response from them at all.. that too MR.VINCENT AROKIARAJ never gave proper response at all. place : thoraipakkam fedex center date: 30/5/15 time:9 pm

The package was supposed to be delivered by 30th April, 8 pm. The document are necessary for an interview which I had booked accordingly. Now, the field says N/A while the tracking also shows that the package is at FedEx destination facility. When will my package get delivered? The customer care offices are "closed" today even though its a working day. I am ready to pick up the, package myself too, if the address of the local FedEx office is provided. Please reply back as soon as possible.

I have booked one consignment from Ebay.It supposed to be reached on 20th Apr. But not delivered. I didn't get a call from delivery executive. But they given status like incorrect address. I called customer executive from yesterday itself. No one is giving proper response. I'm very much disappointed with this service. I'm recommending to Public, Please don't book any consignment with this Fedex. This is my 4th time experience with Fedex. Please find the tracking details Date/Time Activity Location 21/04/2015 - Tuesday 11:05 On FedEx vehicle for delivery CHENNAI IN 20/04/2015 - Monday 23:22 At local FedEx facility CHENNAI IN 19:48 Delivery exception CHENNAI IN Incorrect address - Apartment/Suite number 11:27 On FedEx vehicle for delivery CHENNAI IN 19/04/2015 - Sunday 17:45 At local FedEx facility CHENNAI IN 17:29 In transit CHENNAI IN 17:15 In transit CHENNAI IN 18/04/2015 - Saturday 17:47 In transit CHENNAI IN 17/04/2015 - Friday 11:40 In transit NEW DELHI IN 05:08 At local FedEx facility NEW DELHI IN 01:27 Arrived at FedEx location NEW DELHI IN 01:12 In transit NEW DELHI IN 16/04/2015 - Thursday 21:09 Left FedEx origin facility NEW DELHI IN 16:56 Picked up NEW DELHI IN Package received after FedEx cutoff 15/04/2015 - Wednesday 05:26 Shipment information sent to FedEx

I have had the worst nightmare dealing with Fedex in sorting my courier shipment. My shipment was sent to Fedex on April 14 to be couriered to Chennai and the promised delivery time was max 2-3 days. I have been repeatedly tracking and following up on the status but Fedex has not been able to provide any status update. The shipment is lying in their godown for 3 days without action. Finally, I had to escalate to ensure they do their job and am now still waiting for the final despatch. Terrible service.

My docket no is[protected] its gift to me from Indonesia from my freind to e bcs my birthday is coming on 23 april its a mention is a gift and the price is mention is 55 dollar as per the norms they both are not eligible to charge me any custom duty of rs 1589 as per the indian currency so pls help me out withregards Herdesh lamba

Hi, This is Deepak, i have sent one laptop from Mumbai to Bangalore through Fedex. I have asked for Delivery through flight and delivery should be on next day. But they have putted wrong commitment date and delivered parcel after 2 days. Because of that my friend has to cancel his flight. i have raised complaint but they are not able to answer and putting wrong statements. Please help.

My name is Anish. I had scheduled a pick up for 18th march, 2015. The pick up was suppose to happened latest by 7.00 P.M. IST. At 8.00 P.M i was promised the pick up will happend by 8.30. At 9:00 i call them again just to hear "sorry pick up wont happend today". They could have asked me to go drop off the parcel at their store, but they didn't. They promised service but didn't give one. Its annoying and extremely unprofessional that my parcel will not be picked up as promised. The pick up number is HYDSM/73. The complaint number is [protected]. My courier had to reach Canada by 20th of march and i had scheduled the pick up accordingly. In case the courier doesn't reach Canada by 20th i will face serious consequences but FedEx doesn't care. They dont respect my time. They don't understand how serious the situation is. The fedex representatives from customer service desk have nothing to say about this expect "we are checking with the operations team" Worst part they arent willing to do anything to make up for the unprofessional behavior. Annoying service Annoying company