FedEx Complaints & Reviews

I have bought a new Micromax 109 cm (43 inches) 43T7670FHD/43T3940FHD Full HD LED TV (Black) from Amazon, later i made an return request. I got all the necessary details for return. Now, The Courier company was supposed to pick up my product from the registered address, on 3rd Nov 2016, today is 5th Nov but till now they people have not came for the pickup. Later on, Amazon may claim that they will not accept the product. So what will i do...

Consignment no.[protected] was shipped from Dehradun on 24th Oct, 2016 for Guwahati but yet not received. And also the tracking details as not properly provided for which we are unable to know where our consignment have reached. Such an delay in the services of FedEx was not expected. Kindly look into the matter and resolve it as soon as possible...

I am Tanima Padhee.I had approached FED EX office on 21st Oct'16 in JP Nagar bengaluru to deliver 20 kg parcel of wedding card to my hometown sambalpur in Odisha.The parcel costed me Rs 5380 & the courier services charged me Rs 900 for the shipment service .

It was sent to Chennai from Bengaluru to be further transported to Odisha.The parcel reached Chennai on 23rd Oct'16 and i was promised that it will reach my Hometown maximum...

My Shipment tracking number is[protected]. Shipment was tried to deliver on Oct 31, Nov2, Nov3. Called customer care on Nov1, Nov 2, Nov3. Complained multiple times that no one has come to deliver to the addreess nor called my mobile number. Address and mobile number are correct. I have confirmed them with customer care. Today i was provided local number but nobody lifts the call. Even customer care people r putting my call on hold and...

I received massage 27, 28 and 29 October your shipment deliver today
But no deliver
I call to customer care 28 oct and register a complaint no. [protected]
Telling me to your shipment deliver today before 8 pm
But not deliver
That Same problem before Sam time that complaint no. [protected] shipment was finally return
That shipment 4 time re seaduled...

My courier was supposed to reach on 17 October. But they are not getting it cleared . All the support team are saying that they will get it cleared soon . But none of them seems to do the work as they say. its more than 20 days shipment is in customs.

Seriously I won't use the service again . Never recommend to anyone to use Fedex for international shipment...

I have never been so disappointed with any service provider till date. My awb package[protected] shows delivered in your tracker but has never been delivered. Someone names singh has signed for the package which was never received. This is absolutely horrendous on part of a company that calls itself a global leader in shipping.

That package contains my wedding cards which thanks to you are now delayed i have been trying to...

Kindly look into this..AWB no.[protected]
says delivered...but i have not received this item yet.nobody contacted me .. and showing a fake delivery by Wed 10/19/2016 4:00 pm
and also fake delivery sign updated on rerecord also on website (Signed by sign) how it can possible that signed by sign and it is delivered by itself.
is this how you deliver your product on a paper and website?
kindly deliver my product...

This is what I have written to customer care..

Hi FedEx,

It's already 8 PM and it's second day that you couldn't deliver the consignment[protected]. Perhaps, hazardous condition in southeast US is reason that you couldn't deliver to local Bangalore address in two days. Your service is so lousy and the last customer care guy I talked was so rude...

@ Tekkitake

I don't know whether...

I ordered otter box case for my iPhone7 . i started tracking my parcel and it was fine till it reached delhi. where the status was "package
available for clearance"

then i started getting calls from fedex authorities to fill the KYC and the authorization letter. i duly filled them and sent it to their email.

but after a day after i filled the form, i track my status and it says "A specialized form/statement...

I have received an e-mail stating Fedex could not deliver the said order because customer was not available at 17.20 hrs on 20th Oct 2016 at 31, Ushodaya Enclave, Madinaguda, Miyapur, Hyderabad, 500049, which is my address. People were present both on Ground floor & upstairs. There is no missed call either on my registered Mobile No. Please follow up and effect delivery ASAP.
We are 75+ old couple who are always available except for...

I ordered electronics components(ic, capcitor etc 0.95grm) 10'st of this month and wanted it to get delivered faster so went with fedex. i started tracking my parcel and it was fine till it reached delhi. where the status was "package
available for clearance"

then i started getting calls from fedex authorities to fill the KYC and the authorization letter. i duly filled them and sent it to the required fedex authorities....

Fedex priority takes minimum two weeks to deliver. My consignment (tracking number[protected] is traveling whole india where it was suppose to come to bangalore directly. It seems all false update on online status. No-one knows current status. After at least 20 followup still consignment is not delivered. Seems transportation is done using bullock cart....

· Hi team FedEx,

This was the tracking number[protected]
Which is linked with the below new case number [protected]

Here are the list of the things missing from the consignment a package containing 8 Indian Pattu including designer Kanchi pattu sarees I'm attaching the pictures of the missing items & the breakage of the package as well in detail

I've sent the pictures of consignment breakage,...

My complaint is against FedEx courier. Order number ordered on 02 Oct 2016 order#
Order #[protected] & Courier tracking number-Courier: FedEx, Tracking #:[protected] & Courier: FedEx, Tracking #:[protected]
I purchase item amazon on dated: 02-oct-2016 last updation in on 07-Oct-2016 after that no information we get with online or by call.
No one tell me the exact situation of the consignment and talk very...

Hi,
My name is amit soni, hometown is ajmer. I have ordered some stuff online which was supposed to be delivered by aramex courier but it was not delivered. I called up the store and asked the reason. The answer, shockingly, was, none of our delivery boys want to come so far for delivery. He also told me to come and take the courier within 3 days otherwise it shall be gone. Seriously dude, my house is not in the outskirts and this...

I purchased a washing machine from shopclues by paying rs. 7000/- and the same was sent to me vide tracking no.[protected] the same was received at the fedex courier delhi office on 06.10.2016 but till now 10.10.2016 the same is pending with courier without cogent reason. I talked to team leader and he will raised a complaint [protected], who also make false promises every time as their staff too. This is totally shameless that in spite...

I bought tv from alibaba on 25th of september and fedex team shipping it[protected].), it reached bangalore customs, india by 27th, from 28th of september product, is there in customs only, it's already 12 days.

The standard delivery date is[protected], but its already 9th and don't know how many more days will it take to deliver the product.

I raised a complaint by calling fedex customer care, they are repeating...

My consg.No.:[protected]
Booked from China to Faridabad

The Fedex do not inform us the status inspite of repeated emails / calls.

By active Online tracking i noticed that my parcel is stuck up in need of some KYC + forms documents from my end. I immediately called the customer care (toll free). They then emailed the list of documents needed to me.
Within 30- 40 minutes I emailed back the complete...

Hi Team,

I Have order from cisco US (international shipment), order number –[protected].

My order is stuck in custom clearance from last 10 days. Although I have submitted all the relevant documents to process the same on 3rd but the status is still same.

It is very difficult for us to reach your customer care department after being on hold for 10mint, it is like we don’t have any other...