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FedEx Complaints & Reviews

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Last updated Mar 13, 2024
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FedEx reviews & complaints page 68

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P
Piyush Gajera13
from Ichalkaranji, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not delivered

Address:Rajkot, Gujarat, 360480

My complaint is against fedex courier. tracking number[protected]&[protected]&[protected]&[protected].
I purchase all item amazon on dated: 19.06.2016 last updation in on 24.06.2016 after that no information we get with online or by call.
I call toll free no.[protected] no information received from this number also.
I also pay for the all purchase item by credit card. please solve the problem as soon as possible....
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S
simone goh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illogical pick-up failures reason

Address:110053
Website:fedex.com

5/30 - reason from Fedex failed the first attempt is No Package. Means our customer did not pack the product.
6/1- Reason from Fedex "Address incorrect'
6/15 - reason from Fedex " Package not ready'
6/16-Reason from Fedex "Address incorrect'
6/21-- reason from Fedex " Package not ready'

If the address provided was wrong, how could Fedex know package not ready? and it is looping..

Until...
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G
Gauthampj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service from Fedex India

Address:560076
Website:Postponing delivery with false excuses

I had to receive a package, tracking id[protected] on 17th june 2016. Since the last 4 days fedex guys are updating it as "future delivery requested". Not only have i not requested for any such thing but today i specifically called and asked to deliver the item today because i cannot sit and wait everyday.

When i called, the customer care rep's rude reply was "i can only tell you what's in the portal". As a customer i don't...
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D
Deepak2228
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment of goods

Address:110053
Website:fedex.com/in

We have imported a consignment from china through fedex (Tracking id[protected].

Custom assessed the value of imported goods almost double of what we have declared. Resulting into custom levied duty of double amount.

Fedex agent without even intimating to us, cleared the consignment at such a high assessment value. Now fedex are not supporting us...
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D
Deadpool™
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering my product & keep telling fake stories. It's been 12 days

Address:New Delhi, Delhi, 110042
Website:www.fedex.com

Hello sir,
I hope this will help me somehow, my friend sent me a package through fedex service but they are not delivering it, it's been 12 days, at least i called them 30 times for delivering my package & they keep telling me that it'll deliver by today we promise, but i never got any call back or anything, they keep telling that we have some issues and 2 days ago they declared that my address was wrong (What the hell?) no one even...
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J
Jyotsna25
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor customer service

Address:New Delhi, Delhi, 110058

My consignment number is awb[protected], a commercial parcel from taiwan was received at customs around 2 month back. I must appreciate that initially i got reminders for submission of kyc documents along with company address proof. I submitted all the documents but in place of telephone bill i submitted electricity bill which led the documentation failure. Almost every other day i called on fed ex customer care to check if my documents...
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A
amitk39
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No updation in fedex tracking online or by call also

Address:New Delhi, Delhi, 190017
Website:FedEx Express courier

My complaint is against fedex courier. Tracking number[protected].
I purchase a samsung mobile ear phone on dated: 10.05.2016 last updation in on 11.05.2016 after that no information we get with online or by call.
I call toll free no.[protected] no information received from this number also.
I also pay for the ear phone by debit card. Please solve the problem as soon as possible. I should be thankfull to you....
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H
Hamsita Balaji
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:641601
Website:mi.com

We have purchased redmi note 3 gold 16g from mi.com.
It seems the product has been shipped and received at fedex courier tirupur.
But the product is not received yet.
The time duration of the product available @ fedex courier tirupur
15-apr-2016 09:03 am tirupur at local fedex facility

We contacted the courier people for a long time but we have not received proper information. They have informed...
+1 photos
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A
adamkhan6000
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fedex product not delivered on time

Address:560009
Website:www.fedex.com/in

I have a package to be delivered to hyderabad from hong kong and my tracking number[protected], i have paid more to get the package to be delivered precisely on thursday the 5th of may,
But it is stuck at bangalore for customs clearance.
I have provided the required kyc on monday by courier the same has been been delivered,
And the customer care people promised to be delivered as soon as possible,
The latest...
+1 photos
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I
iqcorg
from delhi, Delhi
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Cheating & fake mail be careful

Address:New Delhi, Delhi, 110002

— forwarded message —
From: indian quality centre
Date: thu, may 5, 2016 at 7:27 pm
Subject: fwd: contact mr. Peter udo now for the release of your atm card.
To: [protected]@rbi. Nic.In, [protected]@rbi.In


— forwarded message —
From: international monetary fund (Imf)
Date: fri, apr 29, 2016 at 2:51 pm
Subject: contact mr. Peter udo now for the release of your atm...
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Address:Bangalore, Karnataka

Fedex AWB :[protected]

Got charged excess customs fees which is clearly visible in the bill of entry. Product is valued around 3.8k with shipping included, yet it was magically bumped up to 5k and then tax was calculated on the same. Have provided the invoice which shows the exact amount I paid the seller.

No help at all in resolving the issue. I'm in Chennai and was asked to visit the Bangalore customs office!...
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K
Ki
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment not delivered to consignee and not even returned

Address:Jodhpur, Rajasthan, 342008
Website:www.fedex.com/in

I booked one shipment with Fedex with awb no.:[protected] on 26.02.2016.
Shipment not delivered till date.
I informed fedex through email to check for delivery. Consignee visited fedex delivery office and asked for the parcel. They informed him that patcel was eaten by rats and they can not deliver it.
Now fedex enquired the case and fake informated provided to me that address incorrect.
If address incorrect...
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M
mbagchi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of my item

Address:600041
Website:www.fedex.com/in

Fedex chennai branch has terribly bad service. My item (Shipment number[protected] is with them since sunday and everyday when i call they keep on saying that it will be delivered, but they are not delivering. They are rather misbehaving in my phone calls. Please take action against fedex chennai soon....
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P
Pragya Kaushal
from Bengaluru, Karnataka
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Courier lost/ misplaced

Address:Bangalore, Karnataka, 560045
Website:www.fedex.com/in/index.html?INTCMP=fedexin

I got an admit from Arizona State University, US and I was eagerly waiting for the I-20 form as I needed it to apply for US Visa which was sent by the university by FedEx (AWB :[protected]. I paid 45$ (~INR 3060/-) for this document to the university so that it can be sent to me in India(Bengaluru). It was clearly mentioned by the University to arrange a weekday delivery as it was an office address. Now as a consumer I was expecting it...
+4 photos
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A
anku1411
from Mumbai, Maharashtra
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Not receive mobile phone

Address:Surat, Gujarat, 395002

I have purchased Mi NOte 3 Mobile from mi india website. and i have pay payment on EMI. my mobile courier already arrived at my city. but they don't give delivery from last 4 days. contact with customer care of fedex courier they are not response. and surat city fedex office manager talk with
very bad language.

TRACKING NO:[protected]...
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S
Sowmya74
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered on time

Address:Bangalore, Karnataka, 500072
Website:www.fedex.com/apps/fedextrack/?tracknumbers=806756599799

Tracking[protected]

I have paid more to get the package to be delivered precisely on monday the 4th of april, i could have paid far cheaper price and got it delivered, but it is stuck at bangalore for customs clearance. The consignee has provided the required kyc on monday and the customer care people promised to be delivered on tuesday the latest but the people in bangalore are not responding properly as to the scheduled...
+1 photos
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A
accou13
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain for extra charges imposed due to fault made by their kyc team

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:fedex.com

Our shipment had come on 26th Feb. 2016, they sent mail on 29th Feb for submission of KYC documents. We have sent all the KYC documents by mail on same day and talked in their customer care, they told me no need of submission of hard copy, soft copy is sufficient for KYC updation but we had also sent hard copy by courier and it has been delivered on 01st march 2016.

When we call for shipment on 08th march 2016 the KYC team...
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Pushpendra Singh Rathore Bemla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery

Address:313001

I send a courier udaipur To Delhi, Delivery Time 1 -2 Days, I pay 190 Rupees, But Courier Is not Deliver at this Time, I call Customer care On Date 10 /3/16, Service provider says today Status Is not Provide Online, But Today I Deliver Your Courier, but not Deliver, 12/3/16 I check online check, Status Is Office Holiday In My company ( Saturday) But My office is open saturday Holiday Is Only First & Third Saturday .FedEx Is wrong Status Feed,...
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jainyashika
from Mumbai, Maharashtra
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Delay in custom clearance

Address:New Delhi, Delhi, 110045

We imported a shipment from a company in France. By mistake the shipper mentioned the wrong address & company name as consignee. Now they have mailed the correct invoice at [protected]@fedex.com and we have submitted all kyc documents of our company many times. We daily talk to customer care regarding this but nothing positive is coming out and that shipment is very urgent for us....
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Krishna099
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Alienware alpha playstation :808283849762

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.fedex.com

Hi,

I got a gift from one of my friend through Fedex from USA It has reached successfully till Hyderabad .But there one of the official from Fedex stopped the Courier and requested for documents as he is stating that it is companies product . So i need to provide the documents related to that .He also appointed one third party company Jeena and Co to clear the baggage.

I called that guy enquired about my package....
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