Flipkart Complaints & Reviews

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Venkatkathi on nov 08, 2018 submit a complaint
Whenever i try to reset password i am getting message as "unable to process request. Please retry". Also can not create a new account because the number is already in the database. Recently i added couple of items to the cart. But because of the reason i cannot login. Rgstrd no. [protected]

I had ordered for poco f1 mobile on nov 3rd 2018 for rs 19799 (Including flipkart offer and offer of sbi credit card of rs. 2200), but on nov 6th the order was cancelled without any intimation from my part and even didnt notified me, the reason told was unserviceble by the courier party. They didnt told it at the time of purchase, and if it was the case i would have given a different address. Now, if i reorder the product to a dofferent address, i would not be availing the sbi credit card benefit and its discount. I need to get compensated for the fraud offer played by flipkart. Even their customer support told me that they will come up with a solution soon by today morning after repeated calls and mails, but unfortunatly till now it didnt happen.

Dear team,
I ordered gold coin on 27th oct 2018 (Order id - od[protected] from p. C. Jewellers through flipkart to gift someone on occasion on bhaidooj.
Estimated time of delivery of same is 6th of nov 2018. But still time order not delivered.
Meantime, i got msg from courier partner that your order is out for delivery on 1st nov 2018 but they unable to deliver my product.
Same msg received me on 2nd nov, 5th nov and 6th nov also. But still not received my order due to courier service is poor. Courier partner cheat to flipkart that updating status is wrong address of consignee.
For your kind attention i had received lot of parcels from flipkarts in past at same address. So how can courier partner say wrong address?
I had lodge complaint to flipkart customer service many times but they too failed to sort out my issue.
Tomorrow is bhaidooj on 9th nov but still my order has not delivered. I am tired from calling flipkart customer service and courier partner too.
Pls help me on sort out this issue on priority.

Thanx,
Ravindra mhatre

I ordered a headphone on flipkart on nov 2'2018 (Friday). I was notified that i'll receive the order on nov 5'2018 (Monday). As a general process, i was excited about my order. Then on monday they said that the product has been misrouted in same city. I kept my patience and contacted them. They said the issue will be resolved within next 2 business days. That means on nov 8'2018 (As 7th was a holiday due to diwali). I waited for that also. And now today (Nov 8'2018) they sent mail to me saying the issue will be resolved by nov 12'2018.

If the issue was just that the product is misrouted in same city, i should have received the order the next day. Why this much delay in such a small issue??

I want my order latest by tomorrow i. E. Nov 9'2018, else i'll cancel the order and flipkart will be loosing a customer from tomorrow.

My account black so how i pay pay later payment and in mt flipkart account i have 2000rs guft2 card so also give me my gift card worth 2000 rs and i have to pay paylater payment before 10 nov. If you dealy so dont blame me to pay and i cant give any interest amount. And my account block so i cant get payment on you
I have 100 flipkart point on my account cost of rs 2000. Give me black my 2000 rs

My account. [protected]@live.com
Number [protected]

I have ordered and paid for asus zenfone m1 3gb ram. My order id (Od[protected]
To my shock and surprise when i opened the box the screen of the phone had a crack in left hand side i have immediately raised replacement request to flipkart on the same date of delivery (30-october-2018) since has refused the replacement request flipkart has rejected my replacement and compley me to use the damaged phone i have repeated requests have gone to deaf ears. The supplier m/s vision star is adamant in not replacing the phone that he has sent to me. He does not comply to flipkart 10 days replacement warranty scheme and even flipkart is not keen to enforce it's own rules there by cheating the customers i have read lot about online trading frauds and experiencing on my own. The lethargic attitude of handing a customer grievance is bringing down the credibility of flipkart to all time down. On enquiry from my friends that supplying a damaged product through online sales with an intension to defraud the customer is nothing unusual to these fly by night suppliers. Based on my worst experience i advise not to buy any product from this supplier and buy and large avoid flipkart

My name is nitin tadge.
I have order asus zenfone max pro m1 (Grey, 64gb) on 2oct, order id is od[protected], on cardless credit pay later account, but i cancelled order for some reason, after that my pay later amount is not credited to my account, after that i have order asus zenfone max pro m1 (Black, 64gb), order id is od[protected] and i received my order but amount i have to pay is double 27298/-, i only have to pay 13649/-, i have to problem to pay my amount but problem is my that shown in the account is double 27298/-, i registered complaint about this is 5 to 6 time's, but not action taken about it. Please solve my problem,
Because last date of pay my amount is 15 nov. After that late fee or interest on my amount. Plz solve my problem.

I had deliverd thomson (40) 102cm t v 05/11/2018 at the time morning around 8.30. I asked the delivery boy to when was instalation could be done, the delivery boy told you got a message from instalation contracted based company, name jeeves, all right. Same day the instalation person called at night 9. Pm. I asked wt time you to install t. V. Come tomorrow i told him since 3days there is no response from jeeves company. So kindly put the company to blacklist. And i cancelled the order of my t. V. Thanks to flipkart, frm bhaskaк   replace all

I did payment to flipkart on nov 1 for the purchase of iron box but the transaction failed. So i did the payment again and it was successful. But as i checked the bank account statement i came to know that amount was deducted from my account for both the transactions. The second time money was deducted on nov 3 as i had insufficient balance for 2 payments on nov 1. So the payment was one on nov 1 and the other on nov 3.in effect flipkart received the payment twice. So, i want to get a refund.

Order ID: OD[protected]
I was purchased Asus ZenFone Max M1
(Black, 32 GB) from Flipkart & I received defective product this phone is over heating & hanging also there's lots of fault in this device So I want refund but Flipkart didn't give me refund or replacement main thing is 2 days is left of 10days policy.

Ref: order id: od[protected] and the invoice number: faawhm[protected]

I have recieved the product yesterday. Its not working properly. First it has touch complaint and hang issue and it's turned off few hours back and now its kind of dead. Please do the needful.

Regards,

Sreejesh mohandas
Malayattil house
Moolavattom p o
Kottayam

Mob: [protected]

I ordered REDMI NOTE 5 PRO( GOLD 6gb, 64gb )on 4th nov evening with an exchange offer of my old IPHONE 6 (4800rs) with COD as my payment method and on 5th NOV evening i received a ROSE GOLD variant with Gold variant box (and even it is not working ), I immediately contacted customer care, they suggested me to put a replacement request, and i did but the very next day they rejected my replacement request by saying "seller is unable to fulfill your return request" . Now i dont know what to do .

My orders not delivered at my house.
My address is arua village but i am receiving my order from pattamundai.
So please send my next order in may home address.
My address is
Sharadananda giri
Hariharananda matru ashram
At - arua, po-kadalivan, dist - kendrapara
I ordered two things and i got it from pattamundai. My request is to send my next order to my above address.

Order date : 14 april 2018.
Invoice number : fabokh[protected]
Product : vu 98cm (39 inch) full hd led tv

I have purchased a product from flipkart in the mentioned date from my friends flipkart id. I had an offer that no cost emi for 9 months.
So i paid through my credit card. I never notice the monthly due since i have another purchase bills along with this.

Recently i notice the amount i paid to my credit card is not reduced the interest. I already 7 due for my order. I notice that i am end up paying the emi with interest.
I checked with bank they replied me that the interest will be bare by flipkart as a discount. But that is not the case here.

In the invoice the amount mentioned is 18999, and they mentioned the discount is applied but not applied really. I am end up paying the interest that costing me 18999 + gst.

Is this the way major online seller like flipkart do. I would like to file this against flipkart and needs a resolution on this.

Regards
Caxton

I had ordered online the maharaja 18ltr air cooler from Flipkart on 16.10.18.product delivered on 22.10.18.payment done.
Damaged maharaja air cooler received after full advance payment done.return request raised and pickup was scheduled on 29.10.18 but not done any pick-up by Flipkart since request cancelled at there end.Again second time return pick-up was raised and new date was 06.11.18, but pickup not done citing request cancelled from Flipkart automatically.
Now 3rd time request raised for pickup and new date 10.9.18 was given today.date after dates, I think there some logistic department fraud going on and they canceled request automatically and extend timelines till refund validity expires.

two times return request directly cancel from Flipkart without my knowledge.25 days have passed but still item not pickup by Flipkart even after regular follow ups.
Pathetic customer service and logistics is bad.
No escalation matrix available to attend customer.
Will never purchase from Flipkart again.

Hello team,
I didn't receive the product intex 12500 mah power bank (Od[protected].
The delivery guy called me on 21-10-18, but i didn't pick up the call, after some time i got message that my order is delivered which i couldn't check as i was busy. How can delivery guy deliver it without my concern? The next day i checked the message but when i came and check in my hostel the next day, i couldn't find the package. Really disappointed with flipkart. I've written so many emails to flipkart with query (In[protected] but no response from flipkart. Pretty much disappointed with flipkart. With this flipkart has lost a loyal customer. I need this to be solved as soon as possible.

Sir,

I have ordered a skybags spotlight 4w exp strolly from flipkart on 13th oct. I have paid full amount i. E rs. 2498/. On 23rd morning i got a message saying that your items is on the way. By eve got another message saying that your items is delivered.

From then to till now just before 5 min (On 11/7/2018) called their customer care several time. I called flipkart and the delivery courier partner delhivery also. But the response i got from them is deeply disappointing. Just a recorded message that sorry for the inconvenience and please wait please wait.. First asked me to wait till 31st oct, within that will provide a solution. But i dint get anything after that,, only getting a message that wait wait!! Till when??.

Not even valuing that i am a customer paid full amount which is 2498/ and not even considering my inputs. Just passing as it is. Each time when i call i have to explain the reasons and not even having option to refer the previous complaint.

I need to escalate this to the higher authorities since i have paid full amount and i have the rights to know where is my item or where is my money!!

Totally disappointed shopping experience from #flipkart #worst.

Cheating common people by providing offer's!!!

I need to get my money back. Please help me to get the same.

Orderid: od[protected]

Hello sir/mam this is nimesh jadav, i have ordered an redmi 6 (Gold, 32 gb) with order id od[protected] on 2nd nov 18 it was supposed to be delivered by 10th nov 18 with shipping provider blue dart, the shipping provider told me about he will not deliver my order to my address, he will deliver my order at nearly at blue dart office, and it's 10 km from my actual address, so how can i collect my order?

Can i drive 10 km and collect my order?
It's fair or not?

I just want my order at my right address, i don't want return my order, so please help me and place my order at my address.
Thank you

Greetings for the day and wish you happy diwali...!
Recently i got your response of my placed order id - od[protected], it's unacceptable. I really disappointe with your this kind of customer service. If you don't able to deliver the product in that address or you don't give service in that particular address than you can also indicate at time of order the product. After waisting 6 days of your customer, you easily email and text that your service providers are able to deliver product that address. Is it simple as you say? You know there are a many online service providers and e-commerce websites we can approach and they are available to provide services in that particular address.
Who's responsible this kind of inconvenience and time waist services, it's really unacceptable. You've to anser for this, and have to deliver my product at any how, this kind of customer services not good for flipkart.

Regards
Rahul
Contact no - [protected]

Iam arigela ramesh i got phone cal from flipcatluck draw i. E is [protected] it company number it is cals and whatsapp also availabele frist akasha anand call me you won a tatasafari car sir you will pay the money 12600 for registration charges he give sbi account number bharatkumar [protected] sbi ifsc sbin0003210 so iam deposit the money 12600 that account then after tell me you pay 27200 for 5 years insurence and 9 servicings and tansport charges but i have no many i said but he send is company id card but iac belive this nexday rajdeep goush cal me he say you pay insurence money and transport money so i say i have no money how can belive me. But he send adharcard proof and rbi card it is fake or real si pls tell me sir