Flipkart Complaints & Reviews

Hi Filipkart team,

I bought iPro power bank 10400mAh(1042) on 14th Oct during the Big Sale Day and its not working.

Order Id: OD[protected]

It is under warranty but there is no service center. I am really irritated by this experience. By the name of discount we are getting poor quality products.

Please either replace and give me a new working iPro Power bank or refund my money.

Thank you

Flipkart took too long to deliver my new phone and now the phone is defective. They are not replacing the phone even though I have raised a request for replacement withing 10 days of delivery, as specified by Flipkart at the time of sale. The customer care executives are not educated at all and they mostly talk non-sense. Flipkart is useless. They are promising they will send technicians again and again but not replacing the phone even though I have raised a request for replacement within 10 days of delivery of the phone.

Respected Sir,

I buy a Asus Zenfone Max Pro M1 from flipkart with ORDER ID: OD[protected].
I found a heating issue in this phone. Hence i place a refund request 2 time to Flipkart but every time
there technician not found any issue in phone.
I captured a video after phone heating & sent the URL of this video to flipkart customer care but they are not accept this.
I talk with them & they say that your refund request accpted only when technician found an issue in phone.

Hence i request you please look this matter. I also attach the video that i captured after heating my phone.

Regards
Nilesh Kharche
[protected]

I have ordered something on flipkart some days back. Today my phone was switched off due to some reasons. And when i switched it on. I got a message from e kart about to call their executive to get the delivery since then i have called him multiple times and everytime he keeps on rejecting my calls. Now what should i do as i need my order very urgently tomorrow. [protected] is my registered number.

I want to now the massage. my mobile number is [protected]
The massage is
dear sir congratulation you are product order flipkart online company at flipkart shopping the result are out in flipkart your name to open the lucky draw you-win-first-prize tata car rs=12, 60000 this is valid for today company helpline no [protected] registration charge 6500 rupees. RAJAN KUMAR A/C [protected]
IFSC SBIN0003965 SBI BANK

Full of frustration and I hate you Flipkart people.. don't know how to resolve customer issue...

I ordered small size black tshrt as it is too lenghty I placed retrn request nd I got refund amount of 389 for that..

Den again I ordered same black tshrt with x-s size as it is too tight I placed retrn request.. nd I didn't received refund of 429 for it..

In the meantime I also ordered 7 size combo shoes pack as it z too loose I placed exchange request with size 6 ND it is also too loose so I placed retrn request nd asked for refund.. I didn't received refund of this 611 also...

C my interactions in your system how many times I have contacted you people for refund.. frst u ppl said Nov 2nd nd again Nov 7th den 24 hours den Nov 14th den Nov 15.. and when I contacted chat support yesterday they said me to wait till Nov 20th.. wat d hell z happening.. I'm not at all going to tolerate this anymore...

Refund my amount 429+611 to my gift card balance right now.. and I'm warning you ppl not to extend the date.. I'll complain about this in consumer complaints...

Everytime I contact Flipkart they will simply create new reference numbers and will extend the time frame...stupid ppl

Dear Sir, we had ordered a "LG 6.5 kg Semi Automatic Top Load Washing Machine Grey" online through Flipkart (Seller:OmniTechRetail) with the order ID (OD[protected]. The Washing Machine was bought in an exchange offer for a working/non-working Washing Machine. We had mentioned that the exchange is for our non-working machine (Although our machine functional, powering on and Motor was running) the seller mentioned about the smell and insisted upon payment off the exchange amount in cash. However rejecting to his offer we immediately called FlipKart retailer. and explain the entire episode but the FlipKart retailer still went ahead and Cancelled the product from seller's side on 14th of November 2018 and informed us that the amount will be credited back to us on/by 26th November.

Buyer Name: Anil Kumar Sahu

I would like to bring into your kind attention that from 31 oct 2018 to 09 nov 2018 there has been illegal activities going on in my account resulting in loss of huge money via flipkart i would like you to please look in the metter and take strict and strong appropriate action. Ecom pur/flipkart paym/chennai/311018/15:[protected] 269324.67
[protected] ecom pur/flipkart paym/chennai/311018/16:[protected] 254325.67
[protected] ecom pur/flipkart paym/chennai/311018/19:[protected] 240326.67
[protected] ecom pur/flipkart paym/chennai/011118/08:[protected] 228327.67
[protected] ecom pur/flipkart paym/chennai/011118/08:[protected] 213328.67
[protected] ecom pur/flipkart paym/chennai/011118/13:[protected] 209729.67
[protected] ecom pur/flipkart paym/chennai/011118/13:[protected] 198776.67
[protected] ecom pur/fss epayments/thane/011118/14:[protected] 198227.67
[protected] ecom pur/fss epayments/thane/011118/14:[protected] 182928.67
[protected] ecom pur/fss epayments/thane/011118/14:[protected] 155138.67
[protected] ecom pur/flipkart paym/chennai/011118/20:[protected] 151779.67
[protected] ecom pur/flipkart paym/chennai/011118/22:[protected] 143780.67
[protected] ecom pur/flipkart paym/chennai/011118/22:[protected] 135781.67
[protected] ecom pur/flipkart paym/chennai/011118/22:[protected] 124828.67

[protected] ecom pur/fss epayments/thane/021118/04:[protected] 100838.67
[protected] ecom pur/fss epayments/thane/021118/14:[protected] 88939.67
[protected] flipkart refund[protected] se dt 01.11.[protected] 105938.67
[protected] flipkart refund[protected] se dt 01.11.[protected] 119937.67
[protected] ecom pur/flipkart paym/chennai/031118/15:[protected] 96947.67
[protected] flipkart refund[protected] se dt 02.11.[protected] 107900.67
[protected] visa fund trf dt.021118/flipkart[protected].67
[protected] ecom pur/flipkart paym/chennai/071118/17:[protected] 86609.67
[protected] ecom pur/flipkart paym/chennai/071118/18:[protected] 69465.67
[protected] ecom pur/flipkart paym/chennai/081118/06:[protected] 41475.67
[protected] ecom pur/flipkart paym/chennai/081118/06:[protected] 24127.67
[protected] ecom pur/flipkart paym/chennai/091118/06:[protected] 6779.67
[protected] icon ref/[protected]/fss/dt.[protected] 549 549.67
[protected] flipkart refund[protected] se dt 08.11.[protected] 28539.67

I place 3 orders on flipkart 2 of them are received today with order id od[protected] and od[protected]. Delivery boy call me with no [protected] and i pick call he said he deliver my products on some where else that is 10km away from my pincode 141108 and my address vpo pakhowal dist ludhiana. Then he said can i cancel orders... But after some time i receive message from ekart that delivery boy was not able to reach your phone for shipment. Very disspointing and wrost services. When i pay 40+ rs for delivery then why i can pick my order from some where else.

I have flipkart account with mobile no. [protected] and email id [protected]@yahoo.co.in and ordered on nov.5 2018
Apple iphone se with order id od[protected]. It was cancelled by thier courier partner with out atempting delivery to my home, nor giving any call. Reason given by flipkart is they made three attempt which is incorect, infact i have reached multiple times during delivery period to customer care by email, phone and survey link but no action was taken.
Now they are asking me to reorder which is at much higher price. I need product delivered with same price asap as i have forgone other offer relying on flip kart.

Thanks
Amit
[protected]

Delivery boy doesn't call us and we get message that we will self - collect the items. If we call them then they will say us to come at particular place after arriving their again we hv to call them and their response that they waited for too long and now they can't. What's the point of giving address and taking taxes on item if they can't delivery on that place?? We purchased item bcz we don't hv much time to go market and buy. When i told that to come on that address on give they will say it's time to close the counter office. Ridiculous.

I have ordered 2 products namely cronus spice storage spice - ordno. Od[protected] and vastrangsarees achar with masala order no. - od[protected]. At the time of ordering product was having 10days return policy and the moment it got delivered policy changed to no return policy. I have read all your given terms and condition properly before order since then you are cheating customer. Do you want that we write our experience in social media/wom for not to buy anything from flipkart. Both the products are of very low quality still can't return.

Please don't cheat people. I have paid in advance is the mistake done by me.

I ordered a linenovation mattress topper standard size mattress protector mrp: 10000. Its selling price was rs.5690 and its offer price was rs 5540. And also sbi card offer of 10% discount. The order had been placed and payment done by sbi credit card with avail discount of 10% after discount i pay rs.4986. I had received confirmation sms notification regarding the same, order expected delivery date is 14 nov. 2018. On 14 nov. 18 i received sms and email that "we are sorry to let you know that the delivery of your linenovation mattress topper standard size mattress protector from order od[protected] has been delayed due to an unforeseen issue faced by the courier service provider. Please be assured that the order will reach you by[protected]."
As on 15 nov 2018 i received another email that "we're sorry to let you know that your order od[protected] for the below listed item has been cancelled by the seller due to an unforeseen issue faced by them." this should be purely considered as breach of contract! My loss is rs.704/- who responsible for that.

Thanks and regards
Rahul bodele
Contact: [protected]@gmail.com

I ordered a linenovation mattress topper standard size mattress protector mrp: 10000. Its selling price was rs.4690 and its offer price was rs 5540. And also sbi card offer of 10% discount. The order had been placed and payment done by sbi credit card with avail discount of 10% after discount i pay rs.4986. I had received confirmation sms notification regarding the same, order expected delivery date is 14 nov. 2018. On 14 nov. 18 i received sms and email that "we are sorry to let you know that the delivery of your linenovation mattress topper standard size mattress protector from order od[protected] has been delayed due to an unforeseen issue faced by the courier service provider. Please be assured that the order will reach you by[protected]."
As on 15 nov 2018 i received another email that "we're sorry to let you know that your order od[protected] for the below listed item has been cancelled by the seller due to an unforeseen issue faced by them." this should be purely considered as breach of contract! My loss is rs.704/- who responsible for that.

Thanks and regards
Rahul bodele
Contact: [protected]@gmail.com

I ordered honor 9n mobile from flipkart rs9999
3 november i recieved missing product only empty

Box recieve packaging was orignall flipkart call me and say we can not help u they blocked my account but my problem is genuine what should i do?
I contact flipkart many times they not helping me they raised return request many times but not help well.

I have ordered a tv on 1st november and its delivered on 9th nov. Installation has be done on 12th nov. But we did not get any call. I have raised a complaint and calling the customer care daily. They are saying the same thing daily that i will get a call. How can i trust them. This is not at all fair from flipkart's side. I need the tv to be installed as early as possible. Order number is od[protected]

Dear sir good morning,
Herewith l have received order od[protected] but not received starter kit along with it, so kindly provide starter kit.
And also requested to you to provide installation service after 26 six because now days we are busy in marriage occasion management that's why we not give the time for installation engineer on 18th nov 18.
I hope you can understand my situation & support us.
Regards

I am buying asus zenfone (Order no : od[protected] asus zenfone max m1 black 32gb) from flipkart. After it i am
Facing issue in battery that it will drain 25% in 9 hours on airplane mode and 2% in when switch off approx 2 hours.
Technicion visit on 10 nov and check batery
Drain by doing 20 minute video recording and says that it is found ok. While i am facing issue on airplane mode which is
Not tested by technicion (Puspendra kumar from jeevas), he says that i do not have 2 hours for it, i check only by video
Recording. I am facing issue that battery drain during non use of device and in power off for 2 hours while he check
In usage mode which is not acceptable by me. I talk to flipkart customer care on 10 nov and provide resolution time 12 nov
But extend to 14 nov. But not resolved on 14 nov. I call again and reschedule replacement, it was done on 15 nov and again
Check by same as previous and again rejected by technicion feedback. While i talk to flipkart senior authority on the spot of technicion visit and he talk
To him also and says that replacement provided after technicion updation surely, don't worry (Incident no: in[protected].
Now after again rejection they give again time of 17 nov but i will not believe because they do not call me after 10 nov complain

Hi,
I am pooja giri my order number is od[protected], from flipkart i ordered this product. 1st time they sent damaged product it was looking like 2nd hand product, i requested them to replace that product, after long time so many complains they replaced it, and again they have sent me a damaged product and this time they are telling we can't give replacment for their fault, they can only give refund, i need that product not refund, if they are sending damaged product what's my fault in it they just wasted my 15days in it now more days they are going to waste to give proper solution.
Kindly help me with it.

The flipkart india bogus delivery process and mental headache for customers and pain of paying of emi even when you not get the product in hand.

What was exactly happened?
I was very happy in diwali festival and thought to add some happiness by giving some perks to myself but it was turned to be misery for me because of flipkart. I ordered poco f1 on flipkart on 5th november 2018. With order id od[protected] with promise delivery date of 10th november 2018.
On 6th november seller shipped the order at 3.20 am and it arrived early morning at mother hub bfx at 3.20 am and later received to bhiwani sort centre at 5.39 am. And later dispatched for the vashi hub at 12.18 pm on same day. I considered by this speed and so called flipkart assured delivery and distance between bhiwandi sort centre and vashi is approx. Just 30 kms i will get product delivered on 8th november 2018. But it was just my thoughts.
And obviously when you order phone you also order cover or glass for it and even i did the same so on 6th november i ordered phone cover by kapaver which is delivered to me on 8th november after noon. But till then there was no track record found of phone on flipkart portal.
Though the promise date by flipkart was 10th november but because of my excitement i called flipkart on 9th and afternoon of 10th november i called flipkart to know the status of phone as on portal there was no track record found on flipkart’s site after it dispatched for vashi hub. But when i called there executives told me sir don’t worry as we promised it will be delivered to you by 7 pm on 10th of november.
But nothing like that happened so on eve of 10th november after the promised delivery date is crossed i called flipkart india. And moved from executive to senior executive and team leader by wasting my 2 hours of precious time. But they told me sir even we don’t know where is your package gone after it dispatched for bhiwani sort centre and after that response when i was not satisfied with the answer the flipkart employee cut the phone call on my face.
So i recalled them and wasted by 1 hour time on flipkart and connected to the floor manager geeta but she did and said something which i was not agreed with. She told me it will be delivered to you by 15th of november and we are taking necessary action on your issue and you will get call from backend team. And they definitely took instant action by changing promised date from 10th november to 11th of november and finally my happiness turned to misery then. But it was not enough for flipkart.
In some time i got call from backend team and he told me due to some issue in backend we are unable to track your order and we don’t know where your product is gone. So i have to laugh or cry on it?. And on very next day i tried to call the same number to reduce my headache but you know what you can’t connect to the backend number only they can call you when they want to call you.
Later on 13th november 2018 the real # happened and increased my headache. I got the update and phone was scanned at gadchiroli hub. Wait a moment what they just happened and how it is even possible the product is scanned and received thousands of kilometre away from mumbai at gadchiroli hub. And on same day a lady name bhavana called me and was forcing me to cancel order without any valid reason. But why should i cancel the order? You are impotent to deliver order that’s not my fault i paid bloody 20k to them are now they are plying game with me now. On 13th november and several calls and wasting my time later i don’t have clue yet where is my product now i have just have series of complaint number which are none of the use of mine. They broke my trust and gave several promise dates which never full filled. The next update and evidence will be posted soon if the product is not delivered by 16th november.