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Fullerton India Credit Complaints & Reviews

3.5
Updated: Aug 9, 2024
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496
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H
Hr Pradip Kumar B.
Mar 19, 2022
Resolved
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Resolved

Address: GOA

I HAVE TAKEN LOAN FROM FULLERTON IN 2019 BUT DUE TO INTEREST RATE CONFLICT I HAVE PAID BACK THE DISBURSED AMOUNT INSTANTLY TO THEIR ACCOUNT THEY ARE STILL DEMANDING ME FOR INTEREST AMOUNT. WHAT IS THIS NON SENSE NEED INTERVENTION ON THIS

BELOW ARE THE DETAILS AND MY CELL NO IS [protected] FOR CONTACT

Borrower: PRADIP VASANT BADE
Loan Application No:[protected]
Loan Amount: Rs.130, 000
Tenure: 36 months

Loan Statement
due_date due_amount paid_amount paid_date Principal Interest Outstanding total_penalties penalties_paid
05/01/2020 7, 408 7, 408 26/11/2019 2, 493 4, 915 127, 507 0 0
05/01/2021 5, 032 5, 032 26/11/2019 3, 153 1, 879 93, 020 0 0
05/01/2022 5, 032 1, 487 26/11/2019 3, 985 1, 047 49, 613 155 0
05/02/2020 5, 032 5, 032 26/11/2019 2, 541 2, 491 124, 966 0 0
05/02/2021 5, 032 5, 032 26/11/2019 3, 215 1, 817 89, 805 0 0
05/02/2022 5, 032 0 - 4, 063 969 45, 550 119 0
05/03/2020 5, 032 5, 032 26/11/2019 2, 748 2, 284 122, 218 0 0
05/03/2021 5, 032 5, 032 26/11/2019 3, 447 1, 585 86, 358 0 0
05/03/2022 5, 032 0 - 4, 228 804 41, 322 41 0
05/04/2020 5, 032 5, 032 26/11/2019 2, 645 2, 387 119, 573 0 0
05/04/2021 5, 032 5, 032 26/11/2019 3, 345 1, 687 83, 013 0 0
05/04/2022 5, 032 0 - 4, 225 807 37, 097 0 0
05/05/2020 5, 032 5, 032 26/11/2019 2, 772 2, 260 116, 801 0 0
05/05/2021 5, 032 5, 032 26/11/2019 3, 463 1, 569 79, 550 0 0
05/05/2022 5, 032 0 - 4, 331 701 32, 766 0 0
05/06/2020 5, 032 5, 032 26/11/2019 2, 750 2, 282 114, 051 0 0
05/06/2021 5, 032 5, 032 26/11/2019 3, 478 1, 554 76, 072 0 0
05/06/2022 5, 032 0 - 4, 392 640 28, 374 0 0
05/07/2020 5, 032 5, 032 26/11/2019 2, 876 2, 156 111, 175 0 0
05/07/2021 5, 032 5, 032 26/11/2019 3, 594 1, 438 72, 478 0 0
05/07/2022 5, 032 0 - 4, 496 536 23, 878 0 0
05/08/2020 5, 032 5, 032 26/11/2019 2, 860 2, 172 108, 315 0 0
05/08/2021 5, 032 5, 032 26/11/2019 3, 616 1, 416 68, 862 0 0
05/08/2022 5, 032 0 - 4, 566 466 19, 312 0 0
05/09/2020 5, 032 5, 032 26/11/2019 2, 916 2, 116 105, 399 0 0
05/09/2021 5, 032 5, 032 26/11/2019 3, 687 1, 345 65, 175 0 0
05/09/2022 5, 032 0 - 4, 655 377 14, 657 0 0
05/10/2020 5, 032 5, 032 26/11/2019 3, 040 1, 992 102, 359 0 0
05/10/2021 5, 032 5, 032 26/11/2019 3, 800 1, 232 61, 375 0 0
05/10/2022 5, 032 0 - 4, 755 277 9, 902 0 0
05/11/2020 5, 032 5, 032 26/11/2019 3, 032 2, 000 99, 327 0 0
05/11/2021 5, 032 5, 032 26/11/2019 3, 833 1, 199 57, 542 0 0
05/11/2022 5, 032 0 - 4, 839 193 5, 063 0 0
05/12/2020 5, 032 5, 032 26/11/2019 3, 154 1, 878 96, 173 0 0
05/12/2021 5, 032 5, 032 26/11/2019 3, 944 1, 088 53, 598 0 0
05/12/2022 5, 159 0 - 5, 063 96 0 0 0
Apr 22, 2022
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2022
Fullerton India Credit Customer Care's response
Hi Pradip, we have already responded to your emails. Please refer our email dated March 21, 2022 sent via [protected]@fullertonindia.com to your registered email id. Trust we have addressed your queries. In case of any further queries, please get in touch with us at [protected]@fullertonindia.com - Fullerton India.
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    J
    Jaimatadi125
    from New Delhi, Delhi
    Mar 12, 2022
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    Address: Floor 6, B wing, supreme Business Park, Powai, Mumbai - 400076
    Website: instantpersonalloan.fullertonindia.com

    Hi Team,

    This is to inform you that I already foreclosed my loan which was taken from MoneyView Application( FICCL) of Rs. 2, 50, 000. I closed this loan by paying the total finalized and remaining amount in the month of Aug '2021.

    And this is continuously showing in my cibil score along with penalties charges on that and not only this it is also harming my CIBIL score every month, this is pathetic service was given by FICCL as they are taking advantages of their customers and harming in several ways as even and after closing the loan I am still getting alert from MoneyView and FICCL that please pay your due amount and also showing as an active loan as it should be closed.

    Please look into this and help me to close this loan so that the FICCL team can provide me the NOC doc so that I can send it to MoneyView then they will be able to close my loan.

    Please find the details below.
    Customer Name - Mukesh Kumar Mishra
    Email ID - mukesh.[protected]@gmail.com
    Registered Mobile No. - [protected]
    Alternate Number - [protected]
    Loan Bank Name - Fullerton India Credit Co. Ltd
    Loan Account No. - [protected]
    Loan Amount - Rs. 2, 50, 000
    Loan Start Date - 11 - Jul - 2019
    Loan End Date - 05-May - 202
    Foreclosed Date - 27th Aug'2021


    Thanks and regards
    Mukesh Kumar Mishra
    Fullerton India Credit customer support has been notified about the posted complaint.
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      J
      Jaimatadi125
      from New Delhi, Delhi
      Mar 12, 2022
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      Address: D 5/249, Ground Flor, Sangam Vihar
      Website: instantpersonalloan.fullertonindia.com

      Hi Team,

      This is to inform you that I already foreclosed my loan which was taken from MoneyView Application( FICCL) of Rs. 2, 50, 000. I closed this loan by paying total finalized and remaining amount in the month of Aug'2021.

      And this is continuosly showing in my cibil score along with penalties charges on that and not only this it is also harming my CIBIL score every month, this is pathetic service was given by FICCL as they are taking advantages of their customers and harming in several ways as even and after closing the loan I am still getting alert from MoneyView and FICCL that please pay your due amount and also showing as an active loan as it should be closed.

      Please look into this and help me to close this loan so that the FICCL team can provide me the NOC doc so that I can send it to MoneyView then they will be able to close my loan.

      Please find my below details.
      Customer Name - Mukesh Kumar Mishra
      Email ID - mukesh.[protected]@gmail.com
      Registered Mobile No. - [protected]
      Alternate Number - [protected]
      Loan Bank Name - Fullerton India Credit Co. Ltd
      Loan Amount - Rs. 2, 50, 000
      Loan Start Date - 11 - Jul - 2019
      Loan End Date - 05-May - 202
      Foreclosed Date - 27th Aug'2021
      May 7, 2022
      Complaint marked as Resolved 
      Fullerton India Credit customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2022
      Fullerton India Credit Customer Care's response
      Hi Mukesh, we wish to inform you that we are coordinating with the concerned team for feedback and shall revert with an update by March 23, 2022. Apologize for the inconvenience caused - Fullerton India.
      Verified Support
      Apr 06, 2022
      Fullerton India Credit Customer Care's response
      Hi Mukesh, we have responded to your registered email id. We request you to check our email at your end - Fullerton India.
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        V
        Venkatesh9059
        Mar 11, 2022
        Resolved
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        Address: 6-164, ganapathi nagar Mallaipeta Katheru rajahmundry rural

        Dear Sir

        I DUKKA VENKATESH have been working in your company since 10/01/2020 to 02/032022 . In my PF account my name is mentioned as VENKATESH DUKKA, but my actual name is DUKKA VENKATESH.

        Here are my PF details UAN[protected], and PF member ID MHBAN[protected] .

        Here I am requesting you to please correct my name to DUKKA VENKATESH .

        Thaking you.

        Yours faithfully,

        DUKKA VENKATESH

        MY EMPLOYEE CODE 182761

        MY PHONE NUMBER [protected]
        Apr 14, 2022
        Complaint marked as Resolved 
        Fullerton India Credit customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2022
        Fullerton India Credit Customer Care's response
        Hi Venkatesh, we regret the inconvenience caused however, we request you to write to us at [protected]@fullertonindia.com mentioning your UAN number, KYC documents and employee id for a faster resolution. Once we receive your details, we will process your request on priority - Fullerton India.
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          A
          akash male
          Mar 10, 2022
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          Address: Kolhapur

          Hello Si /Mam,
          I M Akash Male, From Kolhapur.
          This Is Very Glad To say The Fullerton India Finance Is Added Extra Moratorium Again 6 Months, They Added Us Additional 13 Month EMI With more than 27 Percentage of ROI So kindly Request To Resolve This Issue .
          This Is Swindled Against Customer So I M Not Paying EMI On This Month To Fullerton India .
          Kindly Help Me,
          Requisting You.
          Apr 10, 2022
          Complaint marked as Resolved 
          Fullerton India Credit customer support has been notified about the posted complaint.
          Verified Support
          Mar 10, 2022
          Fullerton India Credit Customer Care's response
          Hi Akash, we regret the inconvenience caused. We request you to write to us at [protected]@fullertonindia.com mentioning your 14/15 digit loan account number/registered contact number and complete query for a faster resolution - Fullerton India.
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            D
            Dinesh Gupta parth
            from Delhi, Delhi
            Mar 5, 2022
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            Address: jaipur

            In my cibil report there are a loan of Rs 100000/- shown which is not taken or not given any gaurantee by me. for such loan my cibil score has been very low. i have already raised dispute at cibil but the issue not solved yet.
            please rectify the same at cibil website.
            Apr 7, 2022
            Complaint marked as Resolved 
            Fullerton India Credit customer support has been notified about the posted complaint.
            Verified Support
            Mar 07, 2022
            Fullerton India Credit Customer Care's response
            Hi Dinesh, we regret the inconvenience caused however, in order to have detailed investigation, we request you to share KYC documents ie PAN and Aadhar card along with complete CIBIL report in PDF format at [protected]@fullertonindia.com for a faster resolution - Fullerton India.
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              J
              Jay74368
              from Patan, Maharashtra
              Mar 5, 2022
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              My emi date as per the agreement with Fullerton india is 5 of every month but they attempted payment on 4 March and they say it failed, the payment I'd is pay_J38MX2YZkbmkPg, i checked with my bank but they are saying that merchant has not attempted anything, and Fullerton is known for harassment, i have already put the complaint on twitter aswell because it's a breach of agreement, and i had enough balance in my account so even if they had attempted it's would have easily gone through
              Fullerton India Credit customer support has been notified about the posted complaint.
              Hi Jay, wish to clarify that we have already received your concerns via Twitter and we are coordinating with the concerned team for feedback. We have also acknowledged your emails dated March 05 and 06, 2022. We will arrange to respond to you on Twitter by March 12, 2022. In case of any further queries, please get in touch with us at [protected]@fullertonindia.com - Fullerton India.
              Why do u require time till 12 March 2022, does it takes one week to investigate ??? And want to inform u that today payment of 7379 is auto debited from my account, so what's happening, do u guys even know what are u doing ???? just putting blame on each other, mi credit is also not interested to help customers, not is Fullerton, when it comes to collecting money u guys are very fast, collection calls starts from the very next day that u miss emi and when it comes to resolving customers issue u guys need a time of one week, pathetic support and pathetic company, i will raise this issue ok consumer court because u guys are just harassing me mentally, and when u guys have attempted the payment on 4 March why can't u check it in your systems, are your system so old that it takes 7 days to investigate????
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                S
                ShreyasP1190
                from Mumbai, Maharashtra
                Feb 24, 2022
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                Address: 6th Floor, 601, B Wing, Supreme IT Park, Supreme City,Powai, Mumbai,

                Hi Team,
                I am Shreyas Pillai, I've taken a loan from Fullerton India Credit Company Limited, Loan Account no - [protected]
                Because of financial hardships and I was unable to pay. But I have already informed the bank by mail that I am ready to pay and would require some time for the same. But As per RBI's fair practice code and IT policy they have hacked all of my data and contact list. They have called my relatives and people from my building and threatened them to make the payment. Even after being in constant touch with these guys on a daily basis, they have breached the code of conduct which has led to Mental Harassment for me and people who have nothing to do with the loan. As there are only 2 members in my family, they visit my place and create ruckus and harass my mother. This has led to my defamation in my family and society. With the help of my financial and legal advisors, I have already opened an escrow account where I am accumulating Funds for all my creditors.
                I am already in constant touch with the company regarding the repayment and still, they are making unfair practices to people who have nothing to do with the Loan. Also without any authorization they are visiting my place and taking pictures and stating that they will not leave without payment.
                Hence I request RBI and RBI sachet department to look into this matter at the earliest as they are violating RBI guidelines and IT Policy wherein no bank or NBFC is authorized to save Customers' personal data. Before I take any legal action, I request and urge RBI & RBI sachet department to take this matter on priority.

                Name of the Collector: Vikram Wadekar, Pralad More, Sunil Levesh Kadam, Santosh Patil, Neha and Suresh Eragolla.
                Phone number from a call received: Vikram Wadekar - [protected], Pralad More - [protected], Santosh Patil - [protected], Sunil Kadam - [protected], Neha - [protected], Suresh - [protected]
                Apr 2, 2022
                Complaint marked as Resolved 
                Fullerton India Credit customer support has been notified about the posted complaint.
                Verified Support
                Mar 02, 2022
                Fullerton India Credit Customer Care's response
                Hi Shreyas, we understand that you have already raised concerns via email to our senior management desk and our official is investigating on the same. We will arrange to respond to your email at the earliest. We request your patience while we gather complete information - Fullerton India.
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                  S
                  sanjay@007
                  from GANDHIDHAM, Gujarat
                  Feb 24, 2022
                  Resolved
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                  Dear sir,

                  I was working with FULLERTION INDIA CREDIT COMPANY LTD, (Penta Corpo. Services pvt ltd)Branch code RMM-492, Gandhidham Kutch, Gujarat, from 21/7/2008 to 16/4/2009, there after Resigned from the job & submitted my PF Withdrawal form through Penta Service Pvt ltd. To The Regional Commissioner PF Office, Vashi Mumbai, same form was Acknowledge the above said pf office on 4/7/2001,

                  I have waited 2/3 months for Fund, I have contacted 2/3 times through Regd A.D., but not a single Response was received from their end, Ultimately I raised/Registered a complain through Grievance,
                  Now as per their Mail My pf no is wrongly mention by Penta Corporate service ltd,

                  Now please do the needful at your earliest,

                  I have attach herewith My salary Break up Letter, PF Submission covering letter Grievance Replay for your Reference,

                  Thanks & Regards,

                  Sanjay H Dholakia
                  Mob No [protected]
                  Mar 31, 2022
                  Complaint marked as Resolved 
                  Fullerton India Credit customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 28, 2022
                  Fullerton India Credit Customer Care's response
                  Hi Sanjay, we regret the delay in responding to your queries. We request you to share your complete query mentioning your employee id, work location and reporting manager name at [protected]@fullertonindia.com for a faster resolution - Fullerton India.
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                    K
                    Karthick Kk Jayaraman
                    from tiruvallur, Tamil Nadu
                    Feb 22, 2022
                    Resolved
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                    Resolved

                    Loan amount 1 lakh, emi per month 3359 - i paid for 33 months till now, so total amount paid 1, 10, 000rs...but still the outstanding amount is 80, 000rs. What the...u are doing guys...Even i didn't get full 1 lakh rupees only I received 92, 000rs loan amount... please take severe actions..many people's had lost their life by Fullerton...even i don't have money to take action against them...one more thing to add...i take only 4 months moratorium..for that Fullerton added 14 months tenure extra. I took loan for 60 months but now its showing 74 months...I am seriously helpless...
                    Mar 27, 2022
                    Complaint marked as Resolved 
                    Fullerton India Credit customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 24, 2022
                    Fullerton India Credit Customer Care's response
                    Hi Karthick, we regret the inconvenience caused to you however, we would like to inform you that we are unable to open attachment shared by you with your comments. Therefore, we request you to mark an email with loan account details and query at [protected]@fullertonindia.com for a faster resolution - Fullerton India.
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                      V
                      Vicky0216
                      from Silvassa, Dadra and Nagar Haveli
                      Feb 3, 2022
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                      Resolved

                      Address: Silvassa

                      I have taken a personal loan from Fullerton, The loan amount was 1.62 Lakh.
                      And I have paid till now more than 1 lakh. When I asked for the closing amount it shows 1.64 lakh. Please take actions against this, and help me out.
                      If I have not close this loan I I have to pay near about 6 lakhs as per the current tenure.
                      Mar 27, 2022
                      Complaint marked as Resolved 
                      Fullerton India Credit customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 24, 2022
                      Fullerton India Credit Customer Care's response
                      Hi Vicky, we regret the inconvenience caused however, loan account details are not mentioned with your comments. We request you to share complete query and loan account details at [protected]@fullertonindia.com for our official to assist you further - Fullerton India.
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                        V
                        vandanagajbhiye
                        Jan 31, 2022
                        Resolved
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                        Address: Mumbai

                        Dear team

                        My name is sagar gajbhiye and employee id 188156. I've informing you to that. I have worked for Fullerton india credit company Ltd at bhilai charoda branch(8219) chhattisgarh (my joining date 17 feb 2021 last working day 29 Nov 2021.till date(31st Jan 2022) not releasing my full final due amount (salary), settlement and Experience letter. I have completed all formalities. But they are not able to giving even response. And also make a call in head office, But not response. my company mail id is sagar.[protected]@fullertonindia.com and my registered mail id is [protected]@gmail.com and my contact no. is [protected]. So request you to please help me. Thanks to regards.

                        Yours truly
                        sagar gajbhiye
                        Mar 8, 2022
                        Complaint marked as Resolved 
                        Fullerton India Credit customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 03, 2022
                        Fullerton India Credit Customer Care's response
                        Hi Sagar, we regret the inconvenience caused. We have forwarded your request to [protected]@fullertonindia.com and they shall get in touch with you at the earliest. Alternately, we request you to write to them mentioning your employee code and branch location for a faster resolution - Fullerton India
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                          J
                          jagadeesh swamy
                          Jan 13, 2022
                          Resolved
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                          Resolved

                          Address: Gulbarga branch

                          Dear sir/madam,
                          Myself Jagadeeshwarayya from Gulbarga taken a personal loan and I already paid 36 EMI, due to COVID effect I unable to pay emi in regular and earlier it is for 60 months now it is showing 78 months.

                          Currently am facing with financial crisis henceforth I literally in trouble because of job loss even I tried to clear the dues after moritorium, they have to intimate that about increase in tenure now I need support how can I come over from these. Please suggest it would a great help.
                          Feb 16, 2022
                          Complaint marked as Resolved 
                          Fullerton India Credit customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2022
                          Fullerton India Credit Customer Care's response
                          Hi Jagadeesh, we regret the inconvenience caused. we request you to share your loan account number, registered number and complete query at [protected]@fullertonindia.com for further investigation - Fullerton India.
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                            K
                            Kotresh Nmdc
                            Jan 4, 2022
                            Resolved
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                            Resolved

                            Hello sir
                            S A KOTRESH my loan account number: [protected]
                            Sir actually my emi payment date is on 04/01/2022 . Date same as on each month but i made 17796 RUPEES of EMI payment in advance on 03/01/2022 so today a message came to me from fullerton bank that your laon EMI payment of rupees 16468 has to pay but i already made advance payment in paytm application of rupees 17796 EMI amount. but THE fullerton credit company india is debiting chargers on that and send messages that your account is insufficient . But i have already made payment one day before
                            There is the reference number of paytm i have done EMI payment
                            Reference number: PT01203BTNNWOVNKF32
                            As a proof iam adding screenshot the the advance Emi payment sir pls help me
                            Thanking u...
                            Feb 11, 2022
                            Complaint marked as Resolved 
                            Fullerton India Credit customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2022
                            Fullerton India Credit Customer Care's response
                            Hi Kotresh, we wish to inform you that we are coordinating with the concerned team and shall revert with an update by January 13, 2022. We request your patience in the interim - Fullerton India.
                            Verified Support
                            Jan 11, 2022
                            Fullerton India Credit Customer Care's response
                            Hi Kotresh, we have replied on the registered email id. We request you to check our email at your end. In case of any further queries, please get in touch with us at [protected]@fullertonindia.com - Fullerton India.
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                              A
                              aamishai
                              from Thane, Maharashtra
                              Dec 19, 2021
                              Resolved
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                              Resolved

                              I am getting unwanted messages to pay the EMI for personal loan, but i dint take any loam from flouteron.
                              Jan 22, 2022
                              Complaint marked as Resolved 
                              Fullerton India Credit customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 22, 2021
                              Fullerton India Credit Customer Care's response
                              Dear Sir / Madam,
                              We are sorry to hear that you are getting promotional calls and SMS. Please share your number, loan account number along with the SMS screenshot to [protected]@fullertonindia.com to look into it.

                              Thanking you,
                              Customer Service Manager
                              Customer Complaint Redressal Cell (CCRC)
                              Fullerton India Credit Co. Ltd
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                                H
                                Harishchandra Rathod
                                Dec 18, 2021
                                Resolved
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                                Resolved

                                I have taken personal loan of Rs. 170000 from fullerton india in 2018 and the loan supposed to be complete in 2022, As I have lost my job I am paying monthly emi by manualy but 2 months ago customer representative called me for emi and when I asked for statement of account, in this SOA the loan tenure is upto 2025 and they have also increased loan tenure and principal without my consent..
                                Mar 27, 2022
                                Complaint marked as Resolved 
                                Fullerton India Credit customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 24, 2022
                                Fullerton India Credit Customer Care's response
                                Hi Harish, we regret the inconvenience caused. Please write to us at [protected]@fullertonindia.com with complete case details and loan account information for our official to assist you further - Fullerton India.
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                                  A
                                  ashish Kakker
                                  from Noida, Uttar Pradesh
                                  Dec 17, 2021
                                  Resolved
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                                  Resolved

                                  Address: C P - 4 Second Floor, Main, Bareilly - Nainital Rd, Rudrapur, Uttarakhand 263153

                                  This company has mastered itself in frauds, looting, cheating, and harassing its customers. They have all the fraudulent ways to make money from their consumers. They promise you a different rate of interest and charge another which is obviously much higher. They charge penalties even after paying EMI on time, they forge documents, restructure loans themselves without even asking customers, they don't even provide copies of loan agreements, customer care is a joke as they never reply to it. They threaten customers on visiting offices. In my case, I was promised a rate of interest of 16.48% but without my knowledge, they are charging me 27%. I took a moratorium during a pandemic and they restructured the loan by changing interest rate and increasing tenure without even asking me. When I visited the office, I was threatened by goons. I took a loan of 361226 and even after paying 25 EMI of rupees 13000 each my outstanding is 280000. Just want to know which interest rate calculator they are using? please help us.
                                  Mar 27, 2022
                                  Complaint marked as Resolved 
                                  Fullerton India Credit customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 24, 2022
                                  Fullerton India Credit Customer Care's response
                                  Hi Ashish, we regret the inconvenience caused. Please write to us at [protected]@fullertonindia.com with complete case details and loan account information for our official to assist you further - Fullerton India.
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                                    Dec 15, 2021
                                    Resolved
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                                    Resolved

                                    I hold a loan in Fullerton india and has asked for settlement from the agent a week back. The agent asked me for an email regarding settlement and asked me to wait for few days as He will get approval on the same and will revert me back. Suddenly today morning he called me and asked for settlement amount and he wanted me to pay it today itself by hook or crook. I tried talking to him but his behaviour and usage of words are too bad and finally i agreed to pay today but told him and out and will be back home by midnight only so pls collect amount the next day morning 10am . He is not ready for that and want it somehow today even though it’s midnight he is ready to collect it. I believe i have taken loan from a reputable organisation and not from a local gunda. This is atrocious behaviour what is wrong in waiting till morning to collect the amount? Are you people appointing Goons as collecttion agents so that they can come and harass ladies at home any time? Even though i asked for settlement and agreed to pay why is the agent harrsing ?? Agent name : Sugumar from chennai mogappair : +[protected]
                                    Dec 16, 2021
                                    Complaint marked as Resolved 
                                    Problem has not been resolved I don’t know who marked it as resolved.
                                    Fullerton India Credit customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 20, 2021
                                    Fullerton India Credit Customer Care's response
                                    Dear Sir / Madam,
                                    I am sorry to hear that you are unhappy with the recent experience with our collection agent.
                                    I am unable to trace your account details, please share your loan account number and registered mobile number to [protected]@fullertonindia.com to look into it.
                                    Thanking you,
                                    Customer Service Manager
                                    Customer Complaint Redressal Cell (CCRC)
                                    Fullerton India Credit Co. Ltd
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                                      F
                                      Farin10
                                      Dec 3, 2021
                                      Resolved
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                                      Resolved

                                      Hi this is Firdaus. I had taken LOAN from Fullerton in 2019. Due to lockdown after march i could payout the emi bcoz it was been i lost my job. There is one person who calls the refrences and abuses like tu randi hai, tu chinal hai to ladie in a day he calls 50times and make them irriate. when i have taken LOAN i want to setlement why is he calling them and harraising. since i was been hospilized and could pick up the call i was gone under surgery he is doing all this ### with refrences. i want higher authourity to take action against this ### his CONTACT details is [protected]. Ther is the way of taking by he has crossed his limits. i want to put him behind the bars even after saying to give promise letter of settlement i did that still calls and abuses refrences
                                      Jan 13, 2022
                                      Complaint marked as Resolved 
                                      Fullerton India Credit customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2021
                                      Fullerton India Credit Customer Care's response
                                      Hi Firdaus, we regret the inconvenience caused. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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                                        H
                                        Harshini Hosdurga
                                        from Kanchipuram, Tamil Nadu
                                        Dec 2, 2021
                                        Resolved
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                                        Resolved

                                        Hi Sir/Madam,

                                        We took a loan of 70, 000 on March 21st, 2019. We paid every emi's without fail, but it shows inactive and outstanding status in cibil score which is causing a problem to take further loans.

                                        Could you kindly provide details on the above and close the loan. We have an emergency now but it's causing a problem. Please do check in high priority.

                                        Name : Varshini A
                                        Contact : [protected]
                                        Jan 14, 2022
                                        Complaint marked as Resolved 
                                        Fullerton India Credit customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 13, 2021
                                        Fullerton India Credit Customer Care's response
                                        Hi Varshini, we regret the inconvenience caused. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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