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Fullerton India Credit Complaints & Reviews

3.5
Updated: Aug 9, 2024
Complaints 737
Resolved
496
Unresolved
241
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Fullerton India Credit reviews & complaints page 6

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K
Karthick Kk Jayaraman
from tiruvallur, Tamil Nadu
Feb 22, 2022
Resolved
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Loan amount 1 lakh, emi per month 3359 - i paid for 33 months till now, so total amount paid 1, 10, 000rs...but still the outstanding amount is 80, 000rs. What the...u are doing guys...Even i didn't get full 1 lakh rupees only I received 92, 000rs loan amount... please take severe actions..many people's had lost their life by Fullerton...even i don't have money to take action against them...one more thing to add...i take only 4 months moratorium..for that Fullerton added 14 months tenure extra. I took loan for 60 months but now its showing 74 months...I am seriously helpless...
Mar 27, 2022
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2022
Fullerton India Credit Customer Care's response
Hi Karthick, we regret the inconvenience caused to you however, we would like to inform you that we are unable to open attachment shared by you with your comments. Therefore, we request you to mark an email with loan account details and query at [protected]@fullertonindia.com for a faster resolution - Fullerton India.
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    Vicky0216
    from Silvassa, Dadra and Nagar Haveli
    Feb 3, 2022
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    Address: Silvassa

    I have taken a personal loan from Fullerton, The loan amount was 1.62 Lakh.
    And I have paid till now more than 1 lakh. When I asked for the closing amount it shows 1.64 lakh. Please take actions against this, and help me out.
    If I have not close this loan I I have to pay near about 6 lakhs as per the current tenure.
    Mar 27, 2022
    Complaint marked as Resolved 
    Fullerton India Credit customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2022
    Fullerton India Credit Customer Care's response
    Hi Vicky, we regret the inconvenience caused however, loan account details are not mentioned with your comments. We request you to share complete query and loan account details at [protected]@fullertonindia.com for our official to assist you further - Fullerton India.
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      V
      vandanagajbhiye
      Jan 31, 2022
      Resolved
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      Address: Mumbai

      Dear team

      My name is sagar gajbhiye and employee id 188156. I've informing you to that. I have worked for Fullerton india credit company Ltd at bhilai charoda branch(8219) chhattisgarh (my joining date 17 feb 2021 last working day 29 Nov 2021.till date(31st Jan 2022) not releasing my full final due amount (salary), settlement and Experience letter. I have completed all formalities. But they are not able to giving even response. And also make a call in head office, But not response. my company mail id is sagar.[protected]@fullertonindia.com and my registered mail id is [protected]@gmail.com and my contact no. is [protected]. So request you to please help me. Thanks to regards.

      Yours truly
      sagar gajbhiye
      Mar 8, 2022
      Complaint marked as Resolved 
      Fullerton India Credit customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2022
      Fullerton India Credit Customer Care's response
      Hi Sagar, we regret the inconvenience caused. We have forwarded your request to [protected]@fullertonindia.com and they shall get in touch with you at the earliest. Alternately, we request you to write to them mentioning your employee code and branch location for a faster resolution - Fullerton India
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        J
        jagadeesh swamy
        Jan 13, 2022
        Resolved
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        Address: Gulbarga branch

        Dear sir/madam,
        Myself Jagadeeshwarayya from Gulbarga taken a personal loan and I already paid 36 EMI, due to COVID effect I unable to pay emi in regular and earlier it is for 60 months now it is showing 78 months.

        Currently am facing with financial crisis henceforth I literally in trouble because of job loss even I tried to clear the dues after moritorium, they have to intimate that about increase in tenure now I need support how can I come over from these. Please suggest it would a great help.
        Feb 16, 2022
        Complaint marked as Resolved 
        Fullerton India Credit customer support has been notified about the posted complaint.
        Verified Support
        Jan 15, 2022
        Fullerton India Credit Customer Care's response
        Hi Jagadeesh, we regret the inconvenience caused. we request you to share your loan account number, registered number and complete query at [protected]@fullertonindia.com for further investigation - Fullerton India.
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          K
          Kotresh Nmdc
          Jan 4, 2022
          Resolved
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          Hello sir
          S A KOTRESH my loan account number: [protected]
          Sir actually my emi payment date is on 04/01/2022 . Date same as on each month but i made 17796 RUPEES of EMI payment in advance on 03/01/2022 so today a message came to me from fullerton bank that your laon EMI payment of rupees 16468 has to pay but i already made advance payment in paytm application of rupees 17796 EMI amount. but THE fullerton credit company india is debiting chargers on that and send messages that your account is insufficient . But i have already made payment one day before
          There is the reference number of paytm i have done EMI payment
          Reference number: PT01203BTNNWOVNKF32
          As a proof iam adding screenshot the the advance Emi payment sir pls help me
          Thanking u...
          Feb 11, 2022
          Complaint marked as Resolved 
          Fullerton India Credit customer support has been notified about the posted complaint.
          Verified Support
          Jan 08, 2022
          Fullerton India Credit Customer Care's response
          Hi Kotresh, we wish to inform you that we are coordinating with the concerned team and shall revert with an update by January 13, 2022. We request your patience in the interim - Fullerton India.
          Verified Support
          Jan 11, 2022
          Fullerton India Credit Customer Care's response
          Hi Kotresh, we have replied on the registered email id. We request you to check our email at your end. In case of any further queries, please get in touch with us at [protected]@fullertonindia.com - Fullerton India.
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            A
            aamishai
            from Thane, Maharashtra
            Dec 19, 2021
            Resolved
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            Resolved

            I am getting unwanted messages to pay the EMI for personal loan, but i dint take any loam from flouteron.
            Jan 22, 2022
            Complaint marked as Resolved 
            Fullerton India Credit customer support has been notified about the posted complaint.
            Verified Support
            Dec 22, 2021
            Fullerton India Credit Customer Care's response
            Dear Sir / Madam,
            We are sorry to hear that you are getting promotional calls and SMS. Please share your number, loan account number along with the SMS screenshot to [protected]@fullertonindia.com to look into it.

            Thanking you,
            Customer Service Manager
            Customer Complaint Redressal Cell (CCRC)
            Fullerton India Credit Co. Ltd
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              H
              Harishchandra Rathod
              Dec 18, 2021
              Resolved
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              I have taken personal loan of Rs. 170000 from fullerton india in 2018 and the loan supposed to be complete in 2022, As I have lost my job I am paying monthly emi by manualy but 2 months ago customer representative called me for emi and when I asked for statement of account, in this SOA the loan tenure is upto 2025 and they have also increased loan tenure and principal without my consent..
              Mar 27, 2022
              Complaint marked as Resolved 
              Fullerton India Credit customer support has been notified about the posted complaint.
              Verified Support
              Feb 24, 2022
              Fullerton India Credit Customer Care's response
              Hi Harish, we regret the inconvenience caused. Please write to us at [protected]@fullertonindia.com with complete case details and loan account information for our official to assist you further - Fullerton India.
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                A
                ashish Kakker
                from Noida, Uttar Pradesh
                Dec 17, 2021
                Resolved
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                Address: C P - 4 Second Floor, Main, Bareilly - Nainital Rd, Rudrapur, Uttarakhand 263153

                This company has mastered itself in frauds, looting, cheating, and harassing its customers. They have all the fraudulent ways to make money from their consumers. They promise you a different rate of interest and charge another which is obviously much higher. They charge penalties even after paying EMI on time, they forge documents, restructure loans themselves without even asking customers, they don't even provide copies of loan agreements, customer care is a joke as they never reply to it. They threaten customers on visiting offices. In my case, I was promised a rate of interest of 16.48% but without my knowledge, they are charging me 27%. I took a moratorium during a pandemic and they restructured the loan by changing interest rate and increasing tenure without even asking me. When I visited the office, I was threatened by goons. I took a loan of 361226 and even after paying 25 EMI of rupees 13000 each my outstanding is 280000. Just want to know which interest rate calculator they are using? please help us.
                Mar 27, 2022
                Complaint marked as Resolved 
                Fullerton India Credit customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2022
                Fullerton India Credit Customer Care's response
                Hi Ashish, we regret the inconvenience caused. Please write to us at [protected]@fullertonindia.com with complete case details and loan account information for our official to assist you further - Fullerton India.
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                  P
                  Dec 15, 2021
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                  Resolved

                  I hold a loan in Fullerton india and has asked for settlement from the agent a week back. The agent asked me for an email regarding settlement and asked me to wait for few days as He will get approval on the same and will revert me back. Suddenly today morning he called me and asked for settlement amount and he wanted me to pay it today itself by hook or crook. I tried talking to him but his behaviour and usage of words are too bad and finally i agreed to pay today but told him and out and will be back home by midnight only so pls collect amount the next day morning 10am . He is not ready for that and want it somehow today even though it’s midnight he is ready to collect it. I believe i have taken loan from a reputable organisation and not from a local gunda. This is atrocious behaviour what is wrong in waiting till morning to collect the amount? Are you people appointing Goons as collecttion agents so that they can come and harass ladies at home any time? Even though i asked for settlement and agreed to pay why is the agent harrsing ?? Agent name : Sugumar from chennai mogappair : +[protected]
                  Dec 16, 2021
                  Complaint marked as Resolved 
                  Problem has not been resolved I don’t know who marked it as resolved.
                  Fullerton India Credit customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 20, 2021
                  Fullerton India Credit Customer Care's response
                  Dear Sir / Madam,
                  I am sorry to hear that you are unhappy with the recent experience with our collection agent.
                  I am unable to trace your account details, please share your loan account number and registered mobile number to [protected]@fullertonindia.com to look into it.
                  Thanking you,
                  Customer Service Manager
                  Customer Complaint Redressal Cell (CCRC)
                  Fullerton India Credit Co. Ltd
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                    F
                    Farin10
                    Dec 3, 2021
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                    Resolved

                    Hi this is Firdaus. I had taken LOAN from Fullerton in 2019. Due to lockdown after march i could payout the emi bcoz it was been i lost my job. There is one person who calls the refrences and abuses like tu randi hai, tu chinal hai to ladie in a day he calls 50times and make them irriate. when i have taken LOAN i want to setlement why is he calling them and harraising. since i was been hospilized and could pick up the call i was gone under surgery he is doing all this ### with refrences. i want higher authourity to take action against this ### his CONTACT details is [protected]. Ther is the way of taking by he has crossed his limits. i want to put him behind the bars even after saying to give promise letter of settlement i did that still calls and abuses refrences
                    Jan 13, 2022
                    Complaint marked as Resolved 
                    Fullerton India Credit customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 13, 2021
                    Fullerton India Credit Customer Care's response
                    Hi Firdaus, we regret the inconvenience caused. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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                      H
                      Harshini Hosdurga
                      from Kanchipuram, Tamil Nadu
                      Dec 2, 2021
                      Resolved
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                      Hi Sir/Madam,

                      We took a loan of 70, 000 on March 21st, 2019. We paid every emi's without fail, but it shows inactive and outstanding status in cibil score which is causing a problem to take further loans.

                      Could you kindly provide details on the above and close the loan. We have an emergency now but it's causing a problem. Please do check in high priority.

                      Name : Varshini A
                      Contact : [protected]
                      Jan 14, 2022
                      Complaint marked as Resolved 
                      Fullerton India Credit customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 13, 2021
                      Fullerton India Credit Customer Care's response
                      Hi Varshini, we regret the inconvenience caused. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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                        G
                        Golla nagappa
                        Nov 30, 2021
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                        Address: Mubai

                        Dear medam pf amount not settled your company 5years working still not settled my pf amount
                        My I'd is 157980
                        Fullerton India Credit customer support has been notified about the posted complaint.
                        Hi Golla, we regret the inconvenience caused. We request you to get in touch with PF settlement team at [protected]@fullertonindia.com and they shall get in touch with you at the earliest. While writing to them please mention your employee code and branch location for a faster resolution - Fullerton India.
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                          R
                          ravichandras058
                          from Bengaluru, Karnataka
                          Nov 9, 2021
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                          I paid EMI of 18, 203 through link shared by SMS on NOV 8th. However, on 9th NOV the emi deducted again.
                          Fullerton India Credit customer support has been notified about the posted complaint.
                          Hi Ravi, we regret the inconvenience caused. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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                            KarmakarMonti
                            Nov 8, 2021
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                            Address: Mumbai

                            Hi,

                            My name is Monti Karmakar, emp I'd 165501
                            I was unable to withdraw my EPF through umang/EPFO portal then I was contacted with our East HR person, he told me that there is no separate department there for PF and ex employees, you need to manage yourself only. As I was worked with many different organizations and I saw that PF withdrawal was also taken care by previous organization. Please help me to get the PF withdrawal process.
                            Fullerton India Credit customer support has been notified about the posted complaint.
                            Hi Monti, we regret the inconvenience caused. We request you to write an email mentioning your employee id, complete name and branch/Head office location at [protected]@fullertonindia.com and our official shall get back to you at the earliest - Fullerton India.
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                              A
                              Azhar7421
                              from Hyderabad, Telangana
                              Oct 31, 2021
                              Resolved
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                              Resolved

                              Address: Above Mebaz Showroom, Panjagutta, Hyderabad

                              Hello i'am loan account holder in Fullerton India Credit Co. Ltd. My loan A/c No.[protected] sanctioned for Rs 1.77 Cr & another loan A/c no.[protected] for 20L was sanctioned through Emergency Credit Line Guarantee Scheme (ECLGS).
                              This is in reference to harassment from Fullerton India where profanity has been used immensely over calls, workplace, residence and also harassing my parent.
                              I took a Loan against property (LAP) in the year 2019 to set up a new business. My company was running smoothly and profitable until COVID 19. In exactly 7 months of taking loan I had to shut down the whole company because of the pandemic and faced huge losses. Many payments were pending but only few were credited to us. I came to know that the government is helping businesses by giving them moratorium of 6 months, but i only got 5 months of time. After my business was shut down completely and payments being stuck for more than 6 months, I couldn't plan of reopening my business again. I called Fullerton India's managers and recovery agents and explained them the whole scenario about my current position. In the meantime I never stopped paying my EMI's. Paid EMI's regularly because I didn't want my CIBIL score to get affected. After a few months I was unable to pay the EMI on time because I was adjusting every penny and took a few private loans and tried to pay EMI in the same month, which is 3L/Month. I have been doing this till today 31/10/2021. Paying EMI by rental incomes and also earnings of my old business, even after that I would be short of some amount and would take some hand loan or private loans to pay off. I finally decided to sell my property which is worth 6 Cr and close the loan. I talked to the manager & explained him about my plans. Because it is a costly property there are only a few potential buyers and might take a little time. Because it's a commercial property with good rental income, I don't want to loose it for 1.77 Cr.
                              Now from the past 6-7 months the mental torture and harassment is unbearable. The profanity, vulgarity is over the line. Mr Madhav Reddy of Fullerton India Credit Company positioned as collection manager called me today and asked me " AGAR LOAN DENA NAHI HORAHA HAIN TOH LIYE KYUN BH*N K* L**DE " (I didn't want to write this down but this is serious)
                              He has been harrasing me for so long and i have been talking to him respectfully without even uttering single word of profanity but today this illiterate person has crossed his limits & he also told me where does he want to meet him for a face to face fight & he also tried to scare me by telling he was a localite and knows many people and can get the amount in many different ways. He has told me that he'll be going to property and harass my tenants and force them to leave. The way he was talking to me on phone made me realise that he was appointed to harass people and get their money by any means. I'm planning to take few legal steps against him.

                              I told him that i can't make the payment today but I will be paying 2 EMI's at once on 15th of November.

                              I want some time to pay the EMI and I want you to understand the circumstances. Instead of harrasing and torturing my whole family we can resolve this. This is not how a professional bank should behave with it's customers. I have the capacity to clear the whole loan but I need some time from Fullerton India.
                              Dec 3, 2021
                              Complaint marked as Resolved 
                              Fullerton India Credit customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2021
                              Fullerton India Credit Customer Care's response
                              Dear Sir/Ma'am, we regret the inconvenience caused. We would like to inform you that we are coordinating with the concerned team and shall revert with an update by November 10, 2021. We request your patience in the interim. In case of any further queries, please get in touch with us at [protected]@fullertonindia.com.
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                                H
                                Harshadrai Parmar
                                Oct 30, 2021
                                Resolved
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                                Resolved

                                Address: Bharuch -1172

                                My agreement No is[protected] and i take Rs.120000 as loan from branch 1172-Bharuh.i have closed my loan accont and i have paid 39 installment. As per your repay schedule i have to pay only Rs.69743.54 but your branch recoverd Ra.73190.00.so i belive that your branch recoverd more amt.please check my loan account and refund recoved amt.
                                Jan 13, 2022
                                Complaint marked as Resolved 
                                Fullerton India Credit customer support has been notified about the posted complaint.
                                Oct 30, 2021
                                Updated by Harshadrai Parmar
                                refund more recoverd amt
                                Verified Support
                                Dec 13, 2021
                                Fullerton India Credit Customer Care's response
                                Hi, we regret the inconvenience caused. As per our records, we had arranged to refund the excess amount to your bank account on October 29, 2021. Hope this resolves your queries. Please write to us at [protected]@fullertonindia.com for any queries related to your loan account - Fullerton India.
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                                  H
                                  Harshadrai Parmar
                                  Oct 29, 2021
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                                  Address: bharuch- gujarat
                                  Website: fullerton india customer care

                                  Not refund accsess amount debite from my saving account
                                  my mobile no is [protected]
                                  Fullerton India Credit customer support has been notified about the posted complaint.
                                  Hi, please refer our feedback to your complaint raised on October 30, 2021 - Fullerton India.
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                                    I
                                    imgrv
                                    Oct 29, 2021
                                    Resolved
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                                    Resolved

                                    Took a personal loan of 25000 in which i got 23000 in my bank account from subh loan, when i took the loan i was working in a company, after a month i lost my job, but till i was paying my emi for 4-5 months, As i was a student and unemployed i was unable to pay the rest of 15000, months passed no one from bank coordinated.
                                    After that your legal team started calling my family member i have everything in recorded even my sister who is married, my father was critical kidney patient, they even not left my 60 year old mother your team calls and abused so much that i can't even say everything on the mail, but then my father started paying and we paid 38000 with interest and everything,
                                    your representative told that we have received all your payment, so we were also relaxed . then on the next month cycle you first charged 170 rupee again as a interest, and now when you guys call once in a month, the first agent told sir you have to 1400, other agent called sir you have to 6000, now recently another agent called and saying you have to 11, 700
                                    Just tell me are we guys fool or what. Now we have shared all the paper with my peronal lawyer because we have each and every proof that how mentally tourched my family,
                                    We are fill harresment case against your so called big firm and sue your company for atleast 1 lakh rupees,
                                    i will tweet and use all social media to expose so that no other innocent person gets in your trap with all the proof and tag every designated person from RBI what how you guys are working, when your collection agent was abusing very badly my father was hospitilized .
                                    Now you will pay, i will share this story on every platfom and then you will know what a common man can do, I will drag you guys in court that is for sure .
                                    Regards
                                    Gaurav kumar
                                    [protected]
                                    Jan 14, 2022
                                    Complaint marked as Resolved 
                                    Fullerton India Credit customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 13, 2021
                                    Fullerton India Credit Customer Care's response
                                    Hi Gaurav, we regret the inconvenience caused and delay in responding to your queries. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
                                    Dear Sir
                                    Sir, we are facing a lot of trouble from the side of Fullerton India Credit, it has been two months since we paid the loan, even today the loan is showing as it is. No we are not being given documents and no in proper reply I am sending you a copy of our mail communique with this letter please check
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                                      D
                                      debjyoti_mitra
                                      Oct 27, 2021
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                                      Resolved

                                      Website: Fullerton India Credit

                                      Dear sir/Madam,

                                      This is with reference to the captioned account number with your company. I understand that my account with your company is overdue to my extreme financial hardship. I would like to bring this to your notice that I have received numerous phone calls/text messages from your employees/agents (ARUN KUMAR SHINDE) that are harassing and threatening in nature. Despite my repeated requests, the frequency of the calls and intimidations ceases to slow down and are intruding into my family life causing a great amount of mental trauma and distress.

                                      Please note that I have started to record and every single call received from your employees/Agents.

                                      Please be informed that:-

                                      The Reserve bank of India's fair practiced call for debt collection s(Master circular RBI/2011-12/63 DBOD.No.FSD.BC.14/24.01.011/2011/12)requires that banks and debt collection agents should not resort to intimidation or harassment of any kind either verbal or physical, against any person in their debt collection efforts. This code also dictates that collection agents should humiliate publicly or intrude on the privacy of the debtor's family members, referees, friends, by making threatening and anonymous calls or making calls and misleading representations. By sending this communication it is my intention to stop all your calls and collection activity from this day forth.

                                      I have all the call recordings where I got treated that if i don't pay they gonna start harassing in different ways.

                                      Please give this very important matter the utmost attention.

                                      Sincerely

                                      Confidential
                                      Jan 14, 2022
                                      Complaint marked as Resolved 
                                      Fullerton India Credit customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2021
                                      Fullerton India Credit Customer Care's response
                                      Hi Arun, we regret the inconvenience caused and delay in responding to your comments. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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                                        V
                                        Virender KR Sharma
                                        Oct 21, 2021
                                        Resolved
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                                        Resolved

                                        Address: PARAMOUNT FLORAVILLE, , FLAT NO 805, JASMIN TOWER, SEC-137
                                        Website: [email protected]

                                        Dear sir,

                                        I am writing with this regard to my personal loan. My loan account number is - [protected].

                                        This is to inform you that I cannot pay this amount as my family has fallen under a hard time in recent months & I lost my job and not getting the job for the last 6 months we borrow money from friends and relatives for surviving, this time I am doing some kind of freelancing for full fill my family needs, for the last few months I am not able to even work due to my family illness, anyhow every month I am paying EMI to Fullerton India Credit, from the last four to five months I am struggling illness of my elder brother and almost we have paid 4 Lacs to 5 lacs for the hospital bills that can be shown, now I m totally hand to mouth, so I do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                        I can able to give 20% of my debts. I agree to settle with this amount, I shall be clearing their dues in three to four installments, More than 20% is not affordable for me in the present situation.

                                        I am ready to settle this as soon as I get confirmation from your side.

                                        Please know that I have appreciated the patience and professionalism that your staff has given in this process and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                                        Please reach out my number: [protected], [protected]

                                        Thanks,
                                        Virender Kumar Sharma
                                        Jan 13, 2022
                                        Complaint marked as Resolved 
                                        Fullerton India Credit customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 13, 2021
                                        Fullerton India Credit Customer Care's response
                                        Hi Virendra, we regret the inconvenience caused. We request you to share complete complaint, loan account number and registered number at [protected]@fullertonindia.com for our official to assist further. Once we receive your details, we will process your request on priority - Fullerton India.
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