Fullerton India Credit Customer Care
Fullerton India Credit Co. Ltd.
Customer satisfaction rating: 39%
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513
COMPLAINTS

Fullerton India Credit Customer Care

Fullerton India Credit Co. Ltd.

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Address
Supreme Business Park, Floors 5 & 6, B Wing, Supreme IT Park, Supreme City, Powai
Mumbai
Mumbai City District
Maharashtra
India - 400076

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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102
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50

Phone:
Phone:
+91 22 6749 1234  [Corp Office]
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113
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63

Fax:
Fax:
+91 22 6643 5959  

Additional info
Contact Details

Branch Locator

Complaints

Suggestions

Corporate Office
Supreme Business Park Floors 5 & 6, B Wing, Supreme IT Park, Supreme City, Powai, Mumbai 400 076
Tel:
+91 22 6749 1234

Registered Office
3rd Floor, No. 165 Megh Towers, PH Road Maduravoyal, Chennai 600095

View More Information...

Customer satisfaction rating
39%
Complaints
513
Pending
7
Resolved
200
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon09:00 am - 08:00 pm
Tue09:00 am - 08:00 pm
Wed09:00 am - 08:00 pm
Thu09:00 am - 08:00 pm
Fri09:00 am - 08:00 pm
Sat09:00 am - 08:00 pm
SunClosed

Fullerton India Credit related photos (59)

Fullerton India Credit Complaints & Reviews

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Fullerton India Credit — complaint: worst experience ever - no proper communication and support [Resolved]

 Mohanmuraligajula on Aug 2, 2018
I have applied for the home loan from your company. I have submitted the required document for the home loan and it got approved but due to some survey report delay from the local mro office all the loans on this area went on hold and those people have taken around 3 months to release it.

In meanwhile i have paid the amount asked by the executive and i was been informed that i need to pay an amount of 9000 per month before the original loan amount disbursed. I am paying that too every month from 4 months. I got a few calls asking for the survey documents, i have stated that i am waiting...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — not providing loan account statement and spoiling my cibil score. [Resolved]

 mannukajlekar on Aug 1, 2018
I had availed PL for Rs. 76000/- & I fully repaid it in EMI. When I saw cibil report for12/17, there shown an amount of Rs. 87/- only as amount overdue and Rs. 2962/- as Write-off amount which is still showing in the cibil report for 6/18 for the same the company has never informed & also not provided loan statement. My Loan A/c No. is [protected]....
Complaint comments  Read comments Complaint category Loans

Fullerton India Pvt Ltd — loan [Resolved]

 Maheeka on Jul 31, 2018
My loan no:[protected]
Due to some medical reason I had take loan from Fulletron India pvt ltd. I am paying regular EMI. This month I delayed for few days now their employee Mr Jadhav is telling me that if I not pay amount today (31/07/18) he will going to kill me. He is abusing me on telephone. I am ready to pay today but I cant pay online I requested him to collected amount from me, still he is abusing me. He told me if I will not pay online their team will beat me. My life is in danger. if anything happens to me Fullerton is responsible...
Complaint comments  Read comments [1]Complaint category Loans

Fullerton India Credit — dissatisfied [Resolved]

 Yashasvi S on Jul 18, 2018
I have had issues with Fullerton India Credit Company Limited with my loan.
1. The first complaint is that the customer services are all liars. It has been few months now and they have registered my complaint 8 times. I have never heard from them anytime till date and every time when the new customer services agent I contact has no idea of the discussion or the complaint that has been raised nor they have placed any comments as to what my issue was. Back in Friday July 13, 2018. One of the lady confirmed this and asked sorry with me. But even she has not provided any solution. The request...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — noc id not received [Resolved]

 rupali rathood on Jul 17, 2018
I availed personal Loan 3 years ago .I want Close my loan account but as per customer care of fullerton india they will provide me some ID . I have not received any ID for closer this loan .I therefore kindly request you to issue me a NOC at the earliest.the loan closure is pending in CIBIL currently I am unable to get a housing loan from the bank.I kindly request you to issue me a NOC .I regret for the inconvenience....
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — update in cibil record [Resolved]

 ragavaas on Jul 14, 2018
Sir

Fullerton India Loan Account No. [protected].

I've bought a personal loan in Fullerton India and it has been duly settled as per their "No due certificate" enclosed herewith on 25.08.2016.

But till date, it is not updated in the CIBIL records, it is impact on my credit score and my financial furtherance.

Kindly look in to the matter and resolve the issue....
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — regarding personal loan account closure [Resolved]

 somashekhar maradi on Jul 10, 2018
Dear sir,
I had personal loan in fulletron india as loan account [protected] and it's total outstanding amount 16659 Rs i had Paid on line on 3rd July 18, as per customer care guidelines and they told that within 7 days your account Will be closed and after 35 to 45 days it will updated in cibil account, but my problem is today already 10july18, till showing outstanding amount 6700Rs, yester day I contacted customer care for no due certificate they told that your request has been issued, it will take another one week to clarify regarding this issue, please do the needful...
Complaint comments  Read comments Complaint category Banks

Fullerton India Credit — refund installment regarding [Resolved]

 patel hitu on Jun 27, 2018
My customer id-[protected] loan id-[protected], my 3rd installment i have given to agent by cash on 7-6-18 rs - 6970, & on the same day same amt. Cut in my account in sbi.
I have applied for refund on the same day 7-6-18, but till day not recd. Refund amt. & not given any respod given by valsad branch.

Rehards
Hiteshkumar shankarbhai patel
[protected]....
Complaint comments  Read comments [2]Complaint category Loans

Fullerton India — harassment of company staff [Resolved]

 Rajkumar Bellie on Jun 23, 2018
Sir/madam, ihave been taking loans from fullerton for the past one decade and have paid promptly. This time i have been paying for the last three and half years. Due to medical problems i could not pay four dues for which the staffs had gone home on 21.06.2018 8am and harrased my wife and daughter (She is mentally retarded). Iwould like to make a complaint to comissioner of police and reserve bank of india. Iam planning to pay the remaining dues for which i am requesting some time. Pl do the needful. Thank you.ac no=[protected]...
Complaint comments  Read comments [1]Complaint category Loans

Fullerton India Credit — loan prepayment charges [Resolved]

 Shruthi Ningaraj on Jun 22, 2018
Hi I have taken loan in above mentioned finance company now I want to close that loan because rate of interest is too high. I have taken loan 3, 15, 000 and I paid 6 months EMI but they are telling me to pay 3, 24, 000 because they are charging 7% on outstanding amount and GST.

I requested them to reduce foreclosure charges but they are telling it's not possible and they didn't inform me before I have to pay 7% prepayment charges
So I wanted to know prepayment charges as per RBI...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — agency executive [Resolved]

 mac1312 on Jun 21, 2018
Hi,
j want to know what your process to take emi of customer if bounced your executive misbehave talk so rudely and threat my name is mayank saraswat i am getting loan of rs 153000 from your agency in 2016 some issue abt financial on 2018 my emi get bounced and i am paying my emi on same month your executive deepak gupta threat me and my father shout loudly outside of my house misbehave at my office premises i have recording and CCTV of your exective he gve me mental harrasment and my family feeling shamed now i am goes to consumer helpline to complaint against your agency and executive...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — gave me less amount than, disbursed charging extra interest [Resolved]

 Rohit Chahal on Jun 21, 2018
Ms sangita rani took loan no [protected], of rs 174140, statement shows net disbursement of rs 167000/- however account was credited for rs 156000/-, where is remaining amount, why insurance was done without consent, full amount should have come to account, then only payment of any insurance should have taken. Disbursement should come complete in account only.

Agent said rate of interest id 18 % i have recording available for same, however it is 36 % as per statement, you are looting poor people, give me refund of insurance, and health checkup coupons sold i have not, sangita...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — misbehaviour bad words [Resolved]

 chiranjeevkuwar01 on Jun 19, 2018
Chiranjeev kuwar
Mob no - [protected], [protected]

Subject:- misbehaviour, badwords

Respected sir, mam

I have received a phone for many times from landline number is [protected] from fulletron.
Issue is of recover of loan.
My relative has taken loan. (Shashi panchal)

I didn’t have any complaint or problem with the services that you provide
And how your employee provide them but i am very sorry to inform you that
The girl in your staff speaking on [protected]

I feel that she is angry...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — ecs representing [Resolved]

 Maqbool 2003 on Jun 9, 2018
Sir my name is IRSHAD KHADRI I have taken LOAN in the month of December 2016 my loan account number 129475 till month of April2018 no bounce of emi in the month of may 2018 some financial problems I couldn't make my payment of rs 10448 emi is bounced they have represented for 4times in 1 month 900 rupees for each represent of ecs how many times they can represented ecs in a month I had clear June 2018 emi which has been cleared on 5th of june 2018 they had sent me a massage on 09th june epresenting ecs on 11th june pls see in this issue as soon as possible regards irshad khadri...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit Company — non-issuance of ndl and updation of cibil score [Resolved]

 Asoke Hazra on Jun 7, 2018
I availed a personal loan from the fullerton india. Some amount became outstanding. Being availed a waiver scheme initiated by the co i paid rs 42, 000/-in 10/01/2014 through icici bank bwn. But my business loan application has been rejected by several banks and on last occasion by central bank, bwn br. The co by e-mail dt 09/01/2017 by l asked me to pay rs 2, 25, 000/-and the payment made by me through dd. The co in tern stated the cibil will be updated within 12 days and ndl be despatched within 7 days.
Several correspondence made through mail but co has not yet sent ndl and up-dation of...
Complaint comments  Read comments Complaint category Food

Fullerton India Credit [Resolved]

 [email protected] on May 30, 2018
मेने माँ ने fullerton india से समहू लोन लिया ह जिस की क़िस्त 1050 रुपए जमा की जाती ह जो कि कंपनी के एजेंट घर आ कर ले जाते है तो में आप को बताना चाहता हु की कंपनी के एजेंट ने 10 ओर 5 के सिक्के लेने से माना कर दिया और कहा कि fullerton कंपनी सिक्के नही जमा करती है तो...
Complaint comments  Read comments [1]Complaint category Loans

Fullerton India Credit — fore closing of personal loan [Resolved]

 vrslv on May 25, 2018
V. Rammohan personal loana/c no.[protected]&customer id. No.2532847. I called toll free phone so many times, like 8th, 14th 15th 23rd may2018, they told with in 7days we r giving reference id, but not now, they r not sent any id for foreclosing personal loan, above these matter i informed so many times near branch, but they can't help, solve immediately...
Complaint comments  Read comments [1]Complaint category Loans

Fullerton India Credit — abusing talk by caller from call centre [Resolved]

 Shrikant Boharupi on May 24, 2018
Dear sir/ madam, myself shrikant boharupi kindly informed you that me and my wife was badly abused by one of caller from your call centre of powai on my contact no.[protected] dated on 22 nd may 2018 at timing of 11 am to 12 am. The does not tell his and abuse badly regarding emi collection please find the person otherwise i have to go through legal way which may spoil reputation of company
Please do the needfull....
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — I need a top up [Resolved]

 sushmita ghosh singh on May 7, 2018
Dear Sir,
I have a personal loan with Fullerton, no. Is #205365 in the name of Sushmita Ghosh and my registered no. Is [protected]. I had received a call on Friday regarding top up but couldn't attend the call. I am need of a top up loan for clinic renovation so please arrange a call back regarding the same ASAP.

Thanking you,
Dr Sushmita Ghosh...
Complaint comments  Read comments Complaint category Loans

Fullerton India Credit — loan approved i provided all the documents and disapproved the loan [Resolved]

 raashid momin on Apr 21, 2018
I applied loan through fullerton india online they sent me email from [protected]@fullertonindia.com confirming lian has been approved and attachment to signed and sent them back and i did that. Same day i received another email as
Dear raashid momin,

Thanks for accepting the personal loan agreement with the lead ref 2370170. Your loan details are given below:

Agreement id : [protected]

Loan amount : 60000.0

Tenure : 48.0

Rate of interest : 21.49

Insurance premium : 0

Iho premium : 0
Complaint comments  Read comments [1]Complaint category Loans

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