Fun Cinemas — had not got the food products after payment done. waited for more than 10 mins for it
cinepolia Kstar mall , Chembur,Basant garden ., Mumbai, Maharashtra, India
EdEdcosta on May 12, 2019
Date 12may 19
Just had gone to watch pokémon detective at kstar mall chembur fun cinemas. Movie time 1750 hence before movie had ordered nachos combo. The guy who had taken my order was akshay payment invoice no was 40112. Hence after the payment was done akshay was fighting with his colleague and left the counter. For ten minutes i waited as i had the bill in my hand i informed the other staff. Hence akshay was called and he denied he had taken the order i had to show him the bill with his name on it to get the order. Akshay showed a very bad customer service and didnt even apologize for his mistake i feel he was in a hurry to go for his break.
[May 13, 2019] Fun Cinemas customer support has been notified about the posted complaint.
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