This is my worst experience with a Future Choice Club (don't confuse it with Future Group). The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap, and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later.
Following is the description of the incident that I have gone through with "FUTURE CHOICE HOLIDAYS AND HOSPITALITY PRIVATE LIMITED registered address is CABIN NO.7, D-3 LGF KALKAJI NEW DELHI South Delhi DL 110019, Doing business as Future Choice Club with office G-14, 2nd Floor, Sector-3, Gautam Buddh Nagar, Noida-201301
I have filled one coupon at IRIS mall, sector 86, Gurgaon on January 09th, 2021, where the person told me that 'Future Group' has rented Holiday sector 90 Gurgaon for a year. They are providing complimentary dinner, and they will provide you 2 nights/3 days stay at their new hotels if your names come in lucky draw.
On the next day (January 10th, 2021), I received a call from a girl informing me that I won the lucky draw for a free vacation along with dinner in the Holiday Inn. I was not willing to go as I don't trust these offers, so I denied them. But she convinced me that I have to visit the Holiday Inn hotel with my wife to collect the freebies. I finally said okay, I would come. They sent me a text message from the mobile number – [protected]
*INVITATION FROM FUTURE CHOICE CLUB* Congratulations,
* Mr./ Mrs.
Especially For You & your spouse both are invited to collect your Free Gift vouchers.
*Couple Entry Mandatory*
(Husband & Wife)
(1.) 3 Nights & 4 Days Holiday gift voucher (validity 1 year)
2) Dinner for only couple (3rd person or 5 years above pay rs 500 only)
*Entry code -Fcc12*
*Timing-8.00pm*
We are here to just promote our brand ( *FUTURE CHOICE CLUB*) that's why we are giving you 3 Nights and 4 days free family holiday voucher.
*Note* We Required only 45 minutes to explain our gift vouchers & Company details.
*VENUE ADD*:
*HOLIDAY INN HOTEL* Gurugram sec-90 Near Reliance Mart Haryana 122505
Thanks & Regards -: *Kanchan Negi*
Since the venue was nearby only, I agreed, I counter-questioned whether there are any terms and conditions to accept the offer they denied.
I finally reached Holiday Inn (Me, my wife, my daughter (3 years old), and my son (7 years old), around 8:30 pm, as I was advised to reach there at 8:30 pm instead of 8:00 pm because of some delay from there end, I was then asked to attend a presentation about company's promotion to get the free vouchers. Few more couples were sitting there; thus, I also agreed to the presentation out of curiosity. A well-dressed person came to me and started introducing himself as "Praveen" Aka Akash and group of others, His manger was Ankita. He then asked that you please introduce yourself to be comfortable with each other for the next half an hour. Some questionnaire was also shared with me to fill on what Credit card do I hold, what all places I have visited in the last couple of years etc. He then asked you to have some questions in your mind about why any company is providing any free vouchers, which was right. He then said it's for your time for the promotion of our company's future choice club. He then asked me about my last vacation and said that he would offer some plan only if it is relevant to you, else you will be provided the voucher without spending further time. He then said that offer would be valid for today only. He then said this is unlike other membership plans where they sell lifetime plans for 5-10 lakhs rupees.
I started losing interest and said that I am not interested in buying any plan. He then convinced me that he is selling any plan to me and started showing some five-star properties (hotels). He then said, what if this hotel will be available to you at a 2-star hotel price etc. I said yes, it would be a great deal. He then said we have a 10 year membership plan for INR 1, 80 000 lakhs. I straight away denied the offer since I cannot afford to pay it. Akash then called his manager “Ankita” and the they started bargaining with the price. They asked me that they will provide some cashback if few digits are appearing on my credit card. (I think they wanted to check whether I am carrying a credit card or not) They brought it down to 1, 35, 000 for 10 years and talked about various EMIs with many further freebies including 2 weeks of extended nights. They said no company will provide such kind of offer costing less than Rs 2, 000 per night for such kind of hotel stay. I completely denied their offer and started leaving the venue as it was around 10:30 pm. My kids were impatient, they were starving. I was confused they invited me for dinner and here I am hungry and full of the future choice club property literature. They then very politely said that please collect your free voucher before leaving the office. I will take only 5 minutes.
Then he casually started talking that what resists you to take the offer so that he can provide feedback to the company. I said it might be useful, but it takes time to decide before spending such a huge amount for a middle class like me, and I may opt for it if you will provide me one day's time after exploring about the hotels. He then said it was already informed that any offer would be valid for today only, and he is not feeling great that we have wasted an hour. He then offered me another plan for 5 years, stating that though it is for senior citizens only, he will somehow manage it. INR 75, 000. I then also denied that I can't pay such an amount at once. I told that I can confirm it not today but will discuss with family and come back to you guys, but they forced us into this by saying that this is an exclusive offer only for females and advice that your wife can take this membership; he then said he would arrange EMI plan exclusively for me, and I can take back entire amount refund in 30 days if I do not enjoy my stay at their property. He showed some of the membership bought recently and said people who bought the membership plan thank them for making an asset. He then said I only have to pay Rs 6250 per month for such a stay for 5 years. He then showed on the calculator that per night stay is costing less than Rs 2, 000. My wife and I also seem convincing as the offer was lucrative, then finally inquired about the cancellation part again, where they told us that we could cancel our membership at any point in time. I finally fell into their trap and said them okay. Ankita immediately swiped my card for INR 70, 000, stating that we have offered you a discount of interest to be shared by credit card. I immediately got an email with a tax invoice for the amount. The mistake that I have made was, since my family was hungry, we immediately went to the dining area for dinner, and as we were having our dinner, she came back with some papers saying I am late for my home and it is far from here; we quickly need your signature for the paperwork and showed us the dotted lines were we need to sign. My wife and I signed without looking at what the papers are because we were feeding our kids.
I was not feeling happy on the whole episode went, wasting our time in some. They told me to share the photo ID proof to get my membership start. I came home, immediately log in to my laptop, researched the company, and it seems that it is a scam as the company was registered in 2020 only. There were many such scams mentioned on the internet. I was shocked to realize that fraud has happened to me and that I have lost my hard-earned money.
The next day (with-in 24 hours), I requested a refund of the fee paid. They replied with some mail asking about the preferred locations. On which I again asked for a refund. the reply was, "We regret to inform you that the cancellation cannot be processed against the specified reason; the membership is non-refundable as per agreement which is mutually signed."
This is a void agreement that can't be enforceable as it is a one-sided agreement that doesn't give me any right to cancel. the impugned contract is the one-sided standard form of contract (where the parties are not equal in the bargaining power)
Please help me get my money back since this is purely a fraud that has happened to me.
Regards
Gunjan Dixit
