Claimed

Garena Complaints & Reviews

1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Viaka
Oct 17, 2023
Report
Copy

Address: Garena

I have used a config for lag fixing please garena unban my id [protected] I am sorry for using this file so please unban my id i have spent 1000 in this id and had played more than three years in this id and I have got lvl 72 please unban my id and I will never use this files
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Oct 17, 2023
    Report
    Copy

    Address: Garena
    Website: Garena

    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      O
      oapi
      Oct 17, 2023
      Report
      Copy

      Sir i forgot to create id in indonesia server now i want to go to bangladesh server because i topup my id now if i don't go to bangladesh server i will lose a lot and i can't play with my friends . Please keep my urgent application, transfer my id to Bangladesh server. Uid [protected]
      Pleas transfer my id in Bangladesh server...😥
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Oct 16, 2023
        Report
        Copy

        Address: singapore

        Please unban my freefiremax I'd it is my favourite I'd
        I'd number [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ankushyadav_12
          from Jalandhar, Punjab
          Oct 16, 2023
          Report
          Copy

          When I am playing game then my game got auto back then they show me inappropriate activity and my match making got Blacklisted then Tommorow when I am going to login my account they show me your account has been suspended but I didn't do any thing and I didn't use anything like hacks i submitted too many complaints for that but they don't do anything
          uid[protected]
          In Game Name - R A I M 10 5M
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pukar Ganesh
            Oct 16, 2023
            Report
            Copy

            Address: Singapore
            Website: ffsupport.garena.com

            Hii,
            Dear Garena Free Fire Team
            My id is suspended due to
            abnormal activities.I had used
            a third party app named
            hff4x.And now I know my
            mistake.I'm a 14 years old boy
            & I'm heartfully requesting
            you to recover my I'd.Hope
            you will respond soon😭😭
            Here's my game
            uid:[protected]
            LvL:65
            I'm from Nepal
            I don't know how to explain but please recover🙏🙏 Lot's of Love
            Thank you !♥️
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Subham3826
              Oct 15, 2023
              Report
              Copy

              I am unable to buy my airdrop
              Please help me
              Id - [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Naim hossain
                Oct 15, 2023
                Report
                Copy

                Address: Bangladesh

                Dear garena team,

                My free fire id has been banned, normal free fire download from another website, from that day till now when I am opening my ID a message pop up is shown there are abnormal activity with your account it has been suspended but I am regret of this that I have mistakenly download free fire from unknown website where some youtuber has told me this website is safe and normal free fire will be working in my mobile which I have 1 GB RAM because I am not able to play free fire make my mobile is low device that's why I have decided to play normal free fire in my mobile which your free fire youtuber has told me that you can download this free fire file from here and you can play in low device mobile without any lag so I have downloaded that free fire that website name is APK Monk and while I have downloaded and start playing and next day I have seen this message that there are abnormal activity with your account it has been suspend

                so I am regret that I dont know that this app have some kind of modded script has been added which also I have not known for this script so kindly I have request you to unban my ID which I have download normal Garena free fire from another website where free fire is not available in Play Store in Bangladesh so that's why I have make mistake I really regret for this mistake so I am requesting you to take this action and review my ID to and when it as soon as possible and I am sure while review you will not find any type of hack I have used instead of script added in Garena free fire by Apk Monk website so I request you to take action on such modded website which promote hacked. Once again I will apologize for this mistake due to my low device mobile please review manually and I am sure you will see that script is added in this game by Apk Monk website from where I have downloaded.

                Uid - [protected]
                Nickname - (sk♥rbbi♥)☯️
                Level - 61

                Pls unban my account pls. 🥹
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dheuv
                  Oct 15, 2023
                  Report
                  Copy

                  Address: India

                  I didn't used any hack in the game but still they banned my I'd
                  They said that they confirmed I used hack but I only used costume glitch file that do no harm but rather giving me restrictions they banned my I'd
                  Please return my I'd
                  Uid -[protected]
                  Name -Ꭰʜʀᴜᴠ007
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hamimbd
                    Oct 14, 2023
                    Report
                    Copy

                    @ffsupport.zendesk.com this email company contact me but this company reply me Garena Freefire has not been able to give me a satisfactory reply and they are saying that I have used a third party app for which my account has been suspended but I know that I have not used any third party appAnd every time I email them, I get the same reply. I don't think they are opening my emails and watching me send love replies to my mobile through a computer system
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rockey Bhai
                      Oct 14, 2023
                      Report
                      Copy

                      Address: [email protected]

                      Please Unban My Id 🆔. I am Not use any hack. My friend scamed me. So please Unban My Id 🆔
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rockey Bhai
                        Oct 14, 2023
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Choti Mundia Rd, Guru Teg Bahadur Nagar,

                        Hi garena freefire i am from india,
                        I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected][protected], game name=Alok Bhai
                        Oct 14, 2023
                        Complaint marked as Resolved 
                        Hi garena freefire i am from india, I am play freefire more than 2 year's, and my game level is 56 and 600+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd= 1383744568[protected], game name Alok bhai
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Deepjtjt
                          from Jalpaiguri, West Bengal
                          Oct 13, 2023
                          Report
                          Copy

                          Address: Jalpaiguri

                          Hello

                          TEAM FREE FIRE INDIA

                          My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason

                          my I'd detail
                          Player name - ✞ÀKẞHÂY✞
                          Player uid[protected]

                          Please review my account again and Unban my I'd . This is my humble request.

                          Thank you ...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Axe two
                            Oct 13, 2023
                            Report
                            Copy

                            Address: Uttrakhand dehradun

                            I am a free fire lover, my account has been closed by you last 3 months because o[censored]sing glitch file, I accept my mistake, give me a chance, such mistake will not happen again in my account. I feel very guilty please unsuspend my account I am requesting you

                            [protected] this my uid please garena give me one chance I am waiting for your reply thank uhhh

                            Thank you
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohammad Sabbir Hosen
                              Oct 12, 2023
                              Report
                              Copy

                              Address: Chittagong
                              Website: I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id my uid [protected] uid 1268621578

                              I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
                              my uid [protected] uid [protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mohammad Sabbir Hosen
                                Oct 12, 2023
                                Report
                                Copy

                                Address: Chittagong

                                Sorry 😔. I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id
                                my uid [protected] my id please help me I can not do it again hack please help me 🙏. My uid [protected] please sir please sir please 🥺🥺😭
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohammad Sabbir Hosen
                                  Oct 12, 2023
                                  Report
                                  Copy

                                  Address: Chittagong
                                  Website: I'm sorry Garina Freefire because I played using hack so my id is suspended i will not use hack again in future please unband my id my uid [protected]

                                  Gerena free fire
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rohan Ahmad Shanto
                                    Oct 11, 2023
                                    Report
                                    Copy

                                    Address: Dhaka
                                    Website: No

                                    Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd(protected) once unbanned my free fire account in future I never used any hack its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT ""I LOVE FREE FIRE GIVE ME A CHANCE"" GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE PLEASE UNSUSPEND MY ACCOUNT Uid:[protected] Uid[protected] Level:50 Email.[protected]@gmail.com.com I'm waiting 😭 Thank you...🙏🙏🙏
                                    +1 videos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Axe two
                                      Oct 11, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Garena Team I gave my ID to my friend and he used 3rd party app in my ID. Because of which you have canceled my ID I apologize to you. And I will take care not to make such a mistake again and please return my account make sure I not giving my account anyone[protected] this my uid please gareana give me one chance I am waiting for your reply thank uhhh and have a nice day
                                      Nov 9, 2023
                                      Complaint marked as Resolved 
                                      No, I did not receive any message or call.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Decort
                                        from Dehradun, Uttarakhand
                                        Oct 11, 2023
                                        Report
                                        Copy

                                        Address: #03-20 Galaxis, 1 Fusionopolis Pl, Singapore,

                                        Hlo
                                        I'm a player of free fire since it was start, now my I'd was ban for teaming with hacker . I'm just playing normal match .I even don't know about who the hacker in my group all the player that was in my team was come from world chat .so how can you ban my I'd on teaming with hacker if player is coming from world chat so how will I know that who was hacker playing in my group . And I need my I'd to be unban . If not I will go to the High court
                                        Free fire UID = [protected]
                                        Username=DECORT GAMING
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit