Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishnuedits
Sep 18, 2023
Report
Copy

Address: India
Website: Garenasupport.com

Sorry Garena free fire I am using injector hack sorry very very very very sorry please urban my ID I am try very hard to level up please unban my ID please please please

UID-[protected]

NAME-VISHNUYT
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dilip Sinh Thakor
    Sep 18, 2023
    Report
    Copy

    Address: Mandal

    Hello GARENA
    Hello sir, my name is name (DJ THAKOR) I have been playing free fire for last 03months. My free fire Nick name 🤍 DJ THAKOR is and is[[protected]]
    Sir I can't acess my free fire account for some day unfortunately my account has been suspended unhecessarily
    Sir I have never used any thire party app to hack free fire or to use advantages.
    Sir kindly tell me why account was suspended please un suspended my free fire account, and please tell me from when will able to access my account
    Regards
    Name DJ THAKOR
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lucifer002
      Sep 18, 2023
      Report
      Copy

      So I am an old player from 2019 and I was a adict to it and because of my studies I had to leave it and I didn't play for about one and half year . In the midst of the time I noticed my ACC was banned and suspended, I didn't care much since I wasn't playing. Now that I am planning to play I want to retrieve it and if I login by the facebook acc it logins to a different Id and I cant acces it . I think it is hacked and been used a hack to play . I hope you resolve my issue, I will be waiting for your reply. Thank you from one of your old player

      ID : [protected]
      Name : *CHIRU*

      EMAIL: [protected]@gmail.com

      The acc is about 53 lvl and has about 1000+ likes
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lucifer002
        Sep 18, 2023
        Report
        Copy

        So I had an account of lvl 52 and 200+ likes
        . I left the game to focus on my studies and during that day my account was banned and I didn't care much thinking that it was good since I was addictive. Now after about 1 and half year I need it back and I don't even know the reason I got banned, I can't even retrieve the account since it's hacked and it says I used some hack and it's been suspended. Please I hope you can resolve my issue . I will be waiting for your reply thank you . From your old player
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mecury123g
          Sep 18, 2023
          Report
          Copy

          Hello Garena Team‚
          I have come here to ask for an id unban of my account‚
          The account was hacked and the user used illegal third party applications on it because we had an argument and he didn't want me to use the account again.
          And I really don't have any account to play on
          The account was really precious to me as I have topped up alot on it.
          It will mean alot if my I'd gets unbanned.
          My uid is:[protected]
          Please Garena Team
          Love the updates
          I hope my account gets unbanned as everyone deserves a second chance.
          Thanks Garena Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mecury123g
            Sep 18, 2023
            Report
            Copy

            Account unban

            Address: Singapore

            Hello Garena Team‚
            I have come here to ask for an id unban of my account‚
            The account was hacked and the user used illegal third party applications on it because we had an argument and he didn't want me to use the account again.
            And I really don't have any account to play on
            The account was really precious to me as I have topped up alot on it.
            It will mean alot if my I'd gets unbanned.
            My uid...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            L
            Love5nishk
            Sep 17, 2023
            Report
            Copy

            Dear Garena free fire team,

            I have been playing free fire for three years .But a few days ago suddenly a hacker hacked my account and he login my account and used hack. I didn’t use the hack myself.

            *My I’d details –

            •Uid number – [protected]

            •In-game name – Love5nishk

            I hope you understand my problem. Please give me one chance and unban my account

            Thank you …
            Lovenish Kumar
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Love5nishk
              Sep 17, 2023
              Report
              Copy

              Hi Garena Team

              I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

              Free Fire ID: [protected]
              Free Fire Username: love5nishk

              Thanks
              Lovenish Kumar
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bluelock
                Sep 16, 2023
                Report
                Copy

                Hello Garena Team‚
                I have come here to ask for an id unban of my account‚
                The account was hacked and the user used illegal third party applications on it because we had an argument and he didn't want me to use the account again.
                And I really don't have any account to play on
                The account was really precious to me as I have topped up alot on it.
                It will mean alot if my I'd gets unbanned.
                My uid is: [protected]
                Please Garena Team
                Love the updates
                I hope my account gets unbanned as everyone deserves a second chance.
                Thanks Garena Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Artemis Newton
                  Sep 16, 2023
                  Sep 20, 2023
                  This thread was updated on Sep 20, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hello Garena Team‚
                  I have come here to ask for an id unban of my account‚
                  The account was hacked and the user used illegal third party applications on it because we had an argument and he didn't want me to use the account again.
                  And I really don't have any account to play on
                  The account was really precious to me as I have topped up alot on it.
                  It will mean alot if my I'd gets unbanned.
                  My uid is:[protected]
                  Please Garena Team
                  Love the updates
                  I hope my account gets unbanned as everyone deserves a second chance.
                  Thanks Garena Team
                  Sep 16, 2023
                  Complaint marked as Resolved 
                  Hello Garena Team‚ I have come here to ask for an id unban of my account‚ The account was hacked and the user used illegal third party applications on it because we had an argument and he didn't want me to use the account again. And I really don't have any account to play on The account was really precious to me as I have topped up alot on it. It will mean alot if my I'd gets unbanned. My uid is:6535298193 Please Garena Team Love the updates I hope my account gets unbanned as everyone deserves a second chance. Thanks Garena Team
                  Unban my account please give me one chance please 🥺🥺🥺🥺

                  Account unban - Comment #4124051 - Image #0
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Bigpapa
                    Sep 16, 2023
                    Report
                    Copy

                    Address: Singapore

                    Hello Garena Team‚
                    I have come here to ask for an id unban of my account‚
                    The account was hacked and the user used illegal third party applications on it because we had an argument and he didn't want me to use the account again.
                    And I really don't have any account to play on
                    The account was really precious to me as I have topped up alot on it.
                    It will mean alot if my I'd gets unbanned.
                    My uid is:[protected]
                    Please Garena Team
                    Love the updates
                    I hope my account gets unbanned as everyone deserves a second chance.
                    Thanks Garena Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shahariare Jihad Yamun
                      Sep 15, 2023
                      Report
                      Copy

                      Address: Dhaka

                      Dear sir/
                      Many of my hobby Free Fire IDs have been suspended.I am looking for my mistake, very big mistake, but it would have been better to give me a chance, if they had warned me first by suspending my ID for 5/10 days, I would not have made this mistake again, but it was done to me. No, my ID has been permanently suspended directly.
                      I had a very big id, I am a very old player, please give me a chance, I would be very happy to start playing free fire again,
                      Please see my request Free Fire Bangladesh Moderator sir, and make my ID refundable.
                      Game i di name: DON SHU
                      Player uid, [protected]
                      Level: 71
                      Suspend: 1 year
                      😭😭😭🙏🙏🙏🙏🙏🙏
                      +1 photos
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        maurya Ratnesh
                        Sep 14, 2023
                        Report
                        Copy

                        Address: singapore

                        My id was banned and i dont know and its not my fault u should manually. and i want proof of my fault and didnt even used any hack and its showing u used hack.

                        my id [protected]

                        kindly please check manually.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hamimbd
                          Sep 14, 2023
                          Report
                          Copy

                          Dear Sir, I've been playing Free Fire for a long time. I have never done any hacking or illegal activity. But I don't know why my free fire ID has been banned. Please give me back my free fire ID. Free Fire User Name: messie
                          Uid [protected]
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Hamimbd
                            Sep 12, 2023
                            Report
                            Copy

                            I did not use any kind of hak. And did not use any kind of hacking application. I have been playing free fire games of the last three years and I have never used a hack on this ID. I haven't even used any hacks or fies on this mobile device. So far i have done gameplay on my own skills. Maybe for some technical reason my game ID may be banned. please help me gat my game ID back. I can provide any kind of proof to get my game ID back. please help garena pleasc My Game Id code.[protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              हरी हरी
                              Sep 12, 2023
                              Report
                              Copy

                              Address: Cattsegar

                              Id [protected] please
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                हरी हरी
                                Sep 12, 2023
                                Report
                                Copy

                                Address: Karjat
                                Website: Free fire id an ban

                                My id[protected] please an ban my id
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hamimbd
                                  Sep 12, 2023
                                  Report
                                  Copy

                                  Address: Europe

                                  Please review my FF I'd
                                  I didn't use hack but you guys ban my id please unbanned My I'd I miss my id
                                  Please 🙏🙏🙏🙏🙏
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rahi Here
                                    Sep 12, 2023
                                    Report
                                    Copy

                                    Address: Singapore

                                    I didn't use any hack but still why my game got banned
                                    +1 photos
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Paljeerahul
                                      from Patna, Bihar
                                      Sep 11, 2023
                                      Report
                                      Copy

                                      Address: 1 FUSIONOPOLIS PLACE, 17-10,GALAXIS,Singapore, 1547745064
                                      Website: ff.garena.com

                                      My self rahul kumar
                                      I'm here with a request to please unban my free fire account.
                                      I promise to follow all the rules of the game.
                                      Please unban my free fire account
                                      Uid -[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit