Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Paljeerahul
from Patna, Bihar
Sep 11, 2023
Report
Copy

Dear Garena free fire, .
please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d [protected] unbanned my free fire account in future I never used any hack. its my old I’d I am also belong to a poor family please unban my free fire account please, please, 😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name: smooker
Level:64
Email:[protected]@gamil.com
I’m waiting
Thank you…🥰
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Paljeerahul
    from Patna, Bihar
    Sep 11, 2023
    Report
    Copy

    Hi Garena Team

    I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

    Free Fire ID: [protected]
    Free Fire Username: smooker

    Thanks
    Rahul kumar
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lövê Çr
      Sep 11, 2023
      Report
      Copy

      Address: 43 rue Lon Dierx

      Hi garena freefire i am from india, I am play freefire more than 1 year's, and my game level is 60and 3865+ likes, so i am talk to suspend my freefire account on last week january or starting of february on morning.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And And i am play with high ping because very big network problem in my place so this is not hack this is network problem, i don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game Player Name :-ᴠɪsʜᴜ.ʙʜᴀɪ UID:-[protected]..
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vishalk90op
        from Muzaffarpur, Bihar
        Sep 10, 2023
        Report
        Copy

        Address: बिहार, Muzaffarpur

        Hi Garena Team

        I would like to put an unban request about my Free Fire account, which has been recently banned for hack reason i ob41 update. Please check the account once again manually and kindly unban my Free Fire account

        Free Fire UID:[protected]
        Free Fire Username: ༒☬ravi☬༒BOSS

        Thanks You
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sahidujjaman sabuj
          Sep 9, 2023
          Report
          Copy

          UID-[protected]
          IN Game Name- Dsツ•SABUJ
          Hey Gareena Free Fire,
          A Unknown Person Hacked My Facebook And Ran Hack On It.
          I Understand Your Policy
          But I Never Used Hack Or Something Like This🥹
          Please Look After The Issue‼️
          I Recovered My Facebook I'd.
          But When Trying To Log In Free Fire It Show's That My Account Is Suspended.
          Again, I Never Used Any Hack Or Something Else Like This
          Please Unban My I'd 🥹
          I Spend Lots of Money On This Account.
          If You not Unban My Account Otherwise I Surely Commit Suicide 🙏
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dheeraj rds
            from Ambala, Haryana
            Sep 9, 2023
            Report
            Copy

            Free fire id. [protected]
            Hello sir, i used hack in my game, due to which my account got suspended, head i didn’t know, hacking suspends the account, head return my account, sorry sir nothing like this will happen in future. Please head help me i am a youtuber and my account have very rare items. So please help me and give my account back. I promise I never use any hack in my free fire account.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Report
              Copy

              Address: [email protected]

              Hi garena freefire i am from india,
              I am play freefire more than 4 years, so my freefire account was Suspended somedays back, But i don't use any hack or third party app on my all playing time. And i am purchased many items on my account, so are my money is wasted? And i invested 4 years on this game, Please give me back my account, When garena give me my freefire account, then i will play freefire otherwise i am not playing freefire anymore so please point this and solve this problem and i am sure to i am don't use any third party app and hack..."sorry sir and medam..."

              Plzzz unban my ID [protected]

              Free Fire ID: [protected]
              Free Fire Username: MMR VILLAIN
              Email:
              [protected]@gmail.com
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shresth omar
                Sep 9, 2023
                Report
                Copy

                Hello Sir
                my id is banned and i am not able to play the game and whenever i open the game it shows that you have refunded the money you did top-up because of that your id has been closed And when you top that money and return it, then you will be able to play the game. But sir i don't know how to refund and i haven't refund any money and sir whatever i did airdrop buy or weekly membership buy i have done all through my friend and maybe same friend refunded. Sir it is not my fault in this. So i think you understand my point and will quickly sort out my problem and remove my account restriction. Thank You 🙏🥺
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mirza Mirza
                  Sep 8, 2023
                  Report
                  Copy

                  My uid [protected]
                  My game name _LFC_ARIF
                  PLEASE MY I'D IS RECOVER SIR
                  IAM USING HACK IN MY MAIN I'D
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    Infinx hot 10s
                    Sep 8, 2023
                    Report
                    Copy

                    Hi garena
                    freefire
                    i am from india,
                    I am play freefire more than 3to4 year's, and my game level is 66 and 9k+ likes, so i am talk to suspend my freefire my I'd was suspend 8 months because i use hack or third party app And i am also upload freefire gameplay videos on my youtube channel..
                    i am watch more videos on youtube to how to unsuspend freefire account unsuspend
                    Plz garena unsuspend my I'd give me a chance I regret my fault
                    i'd=[[protected]]
                    game name=HATED_MISBA
                    Was this information helpful...🥺
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Report
                      Copy

                      Plz unben my id
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Report
                        Copy

                        Address: [email protected]

                        Please please please
                        Sir and madam
                        Please please please 😭😭😭 my account recovery please garena sir please
                        My account name :ⓋTHㅤZAHIDㅤ×͜×
                        My game UID:[protected]
                        +1 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hamimbd
                          Sep 6, 2023
                          Report
                          Copy

                          Address: Bangladesh

                          Dear
                          Free fire Bangladesh comunity
                          I play Free fire for 2 Year but suddenly
                          My I'd got ban with out know reason
                          So please review my id and unban
                          My id I miss free fire because I don't have I'd that why I can't play I'd please unban my id I want to play free fire again in Bangladesh server ❤🇧🇩
                          My id code [protected]
                          My id name messie
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            raj 98835314
                            from Kolkata, West Bengal
                            Sep 6, 2023
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: [email protected]

                            An third party app suggest by a youtuber but when two days ago my account has been suspended. I have been playing free fire since 1 year and i collected most of the items please garena unsuspend my account. I promise it can't happened again. So, sorry for this thing. Please unlock my device and please explain me how to topup by credit or debit card of our nation. My id is[protected]. And please understand my feeling and unsuspend my i'd🙏🙏🙏 this is my I'd [protected]
                            +1 photos
                            Sep 6, 2023
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mos TA Fig
                              Sep 6, 2023
                              Report
                              Copy

                              Address: Bangladesh
                              Website: 2182131952

                              Did not use any kind of hak. And did not use any kind of hacking application. I have been playing free fire games of the last three years and I have never used a hack on this ID. I haven't even used any hacks or fies on this mobile device. So far i have done gameplay on my own skills. Maybe for some technical reason my game ID may be banned. please help me gat my game ID back. I can provide any kind of proof to get my game ID back. please help garena pleasc My Game Id [protected] Game Id ᵀᴴᴵᴬᴳᴼ〆ˢᴵᴸᵛᴬ Game Id Level.65
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Navene
                                Sep 6, 2023
                                Report
                                Copy

                                Address: Iuyujn

                                Jhribgt
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Arnab Mandol
                                  Sep 5, 2023
                                  Report
                                  Copy

                                  Address: Kolkata

                                  Hi garena freefire i am from india,
                                  I am play freefire more than 4 years, so my freefire account was Suspended somedays back, But i don't use any hack or third party app on my all playing time. And i am purchased many items on my account, so are my money is wasted? And i invested 4 years on this game, Please give me back my account, When garena give me my freefire account, then i will play freefire otherwise i am not playing freefire anymore so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=ØᎮ꧁༒ᮘǾ乃ᎎƬ卂༒꧂
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    मौर्या सरकार
                                    Sep 5, 2023
                                    Report
                                    Copy

                                    Address: Bihar

                                    TEAM,
                                    GARENA FREE FIRE INDIA PLEASE MY ACCOUNT [protected] UNSUSPENDED PLEASE 🙏🥺
                                    Please my I'd [protected] unban my I'd ban reason normal injector I am not playing is rank only is costom use injector is friend please my I'd [protected] my I'd Nickname ⓋCRZYㅤHUNTER unsuspended please 🙏 🥺😭
                                    Dear GARENA FREE FIRE INDIA 🙏🥺😭
                                    PLEASE MY I'D UNBAN [protected]🥺😭
                                    +1 photos
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hamimbd
                                      Sep 5, 2023
                                      Report
                                      Copy

                                      Address: Dhaka bangladesh

                                      I am free fire user
                                      This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
                                      My uid [protected]
                                      I am wast my money this game
                                      So please review my id
                                      And unbanned my id.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Miucute
                                        Sep 5, 2023
                                        Report
                                        Copy

                                        Address: [email protected]

                                        Dear sir my I'd has been suspended. This month. Please unban my I'd. Give me a second chance. This is my FF I'd number [protected]
                                        +1 photos
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit