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Garena Complaints & Reviews

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Updated: Dec 21, 2025
Complaints 12387
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Garena reviews & complaints page 27

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S
Shresth omar
Sep 9, 2023
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Hello Sir
my id is banned and i am not able to play the game and whenever i open the game it shows that you have refunded the money you did top-up because of that your id has been closed And when you top that money and return it, then you will be able to play the game. But sir i don't know how to refund and i haven't refund any money and sir whatever i did airdrop buy or weekly membership buy i have done all through my friend and maybe same friend refunded. Sir it is not my fault in this. So i think you understand my point and will quickly sort out my problem and remove my account restriction. Thank You 🙏🥺
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    M
    Mirza Mirza
    Sep 8, 2023
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    My uid [protected]
    My game name _LFC_ARIF
    PLEASE MY I'D IS RECOVER SIR
    IAM USING HACK IN MY MAIN I'D
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      I
      Infinx hot 10s
      Sep 8, 2023
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      Hi garena
      freefire
      i am from india,
      I am play freefire more than 3to4 year's, and my game level is 66 and 9k+ likes, so i am talk to suspend my freefire my I'd was suspend 8 months because i use hack or third party app And i am also upload freefire gameplay videos on my youtube channel..
      i am watch more videos on youtube to how to unsuspend freefire account unsuspend
      Plz garena unsuspend my I'd give me a chance I regret my fault
      i'd=[[protected]]
      game name=HATED_MISBA
      Was this information helpful...🥺
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        S
        Report
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        Plz unben my id
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          J
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          Address: [email protected]

          Please please please
          Sir and madam
          Please please please 😭😭😭 my account recovery please garena sir please
          My account name :ⓋTHㅤZAHIDㅤ×͜×
          My game UID:[protected]
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            H
            Hamimbd
            Sep 6, 2023
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            Address: Bangladesh

            Dear
            Free fire Bangladesh comunity
            I play Free fire for 2 Year but suddenly
            My I'd got ban with out know reason
            So please review my id and unban
            My id I miss free fire because I don't have I'd that why I can't play I'd please unban my id I want to play free fire again in Bangladesh server ❤🇧🇩
            My id code [protected]
            My id name messie
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              R
              raj 98835314
              from Kolkata, West Bengal
              Sep 6, 2023
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              Address: [email protected]

              An third party app suggest by a youtuber but when two days ago my account has been suspended. I have been playing free fire since 1 year and i collected most of the items please garena unsuspend my account. I promise it can't happened again. So, sorry for this thing. Please unlock my device and please explain me how to topup by credit or debit card of our nation. My id is[protected]. And please understand my feeling and unsuspend my i'd🙏🙏🙏 this is my I'd [protected]
              Sep 6, 2023
              Complaint marked as Resolved 
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                M
                Mos TA Fig
                Sep 6, 2023
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                Address: Bangladesh
                Website: 2182131952

                Did not use any kind of hak. And did not use any kind of hacking application. I have been playing free fire games of the last three years and I have never used a hack on this ID. I haven't even used any hacks or fies on this mobile device. So far i have done gameplay on my own skills. Maybe for some technical reason my game ID may be banned. please help me gat my game ID back. I can provide any kind of proof to get my game ID back. please help garena pleasc My Game Id [protected] Game Id ᵀᴴᴵᴬᴳᴼ〆ˢᴵᴸᵛᴬ Game Id Level.65
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                  N
                  Navene
                  Sep 6, 2023
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                  Address: Iuyujn

                  Jhribgt
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                    A
                    Arnab Mandol
                    Sep 5, 2023
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                    Address: Kolkata

                    Hi garena freefire i am from india,
                    I am play freefire more than 4 years, so my freefire account was Suspended somedays back, But i don't use any hack or third party app on my all playing time. And i am purchased many items on my account, so are my money is wasted? And i invested 4 years on this game, Please give me back my account, When garena give me my freefire account, then i will play freefire otherwise i am not playing freefire anymore so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[protected], game name=ØᎮ꧁༒ᮘǾ乃ᎎƬ卂༒꧂
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                      मौर्या सरकार
                      Sep 5, 2023
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                      Address: Bihar

                      TEAM,
                      GARENA FREE FIRE INDIA PLEASE MY ACCOUNT [protected] UNSUSPENDED PLEASE 🙏🥺
                      Please my I'd [protected] unban my I'd ban reason normal injector I am not playing is rank only is costom use injector is friend please my I'd [protected] my I'd Nickname ⓋCRZYㅤHUNTER unsuspended please 🙏 🥺😭
                      Dear GARENA FREE FIRE INDIA 🙏🥺😭
                      PLEASE MY I'D UNBAN [protected]🥺😭
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                        H
                        Hamimbd
                        Sep 5, 2023
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                        Address: Dhaka bangladesh

                        I am free fire user
                        This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
                        My uid [protected]
                        I am wast my money this game
                        So please review my id
                        And unbanned my id.
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                          M
                          Miucute
                          Sep 5, 2023
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                          Address: [email protected]

                          Dear sir my I'd has been suspended. This month. Please unban my I'd. Give me a second chance. This is my FF I'd number [protected]
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                            S
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                            Address: West Bengal

                            SUBJECT:- Unban Request for my Free Fire india ID

                            Hello Dear [Free Fire india Support Team],

                            Sir, my free fire game id money totally used -25000 top up .
                            Please sir my game id return unban.

                            Sir, my brother mistake free fire id one time hack used game play) .

                            I am writing this appeal to kindly request the unban of my Free Fire ID, as it has been wrongfully banned due to the actions of my brother. I am deeply sorry for any inconvenience caused and assure you that I had no knowledge or involvement in the hacking activity that took place.

                            Explanation of the Incident:
                            On [date], my brother gained unauthorized access to my Free Fire ID and proceeded to exploit the game by using a headshot file data link. I was completely unaware of his actions, and upon discovering this illicit activity, I immediately confronted him and prevented any further misuse.

                            Since then, I have taken strict measures to ensure the security of my account, including changing passwords and enabling additional security features. I understand that rules and regulations are essential to maintaining a fair and enjoyable gaming environment for everyone, and I sincerely apologize for any violations that occurred as a result of my brother's actions.

                            Request for Consideration:
                            Considering my genuine lack of involvement and my commitment towards fair play, I humbly request the reconsideration of the ban imposed on my Free Fire ID. I deeply regret any potential harm caused by the hacking incident, and I assure you that such actions will never be repeated in the future.

                            I understand that hacking violates the terms and conditions of Free Fire, and I accept full responsibility for the actions of my brother. I am willing to cooperate fully with any investigations or inquiries conducted by your team to provide any necessary information to rectify this situation.

                            Conclusion:
                            I genuinely love playing Free Fire and have invested significant time and effort into building my account. Being unable to access my Free Fire ID due to circumstances beyond my control has been a source of distress and disappointment. I assure you that I will abide by the rules and regulations of the game strictly in the future.

                            Thank you for taking the time to consider my appeal. I sincerely hope for a positive resolution to this situation, allowing me to regain access to my Free Fire ID and resume enjoying the game responsibly.

                            (Game suspended ID account info) /////.

                            [My Game Name:-5★DAD❤MASTER]
                            [My Game Free Fire UID:[protected]]
                            [My Free Fire Game Level:-66]
                            [Contact Information Email:- [protected]@gmail.com ].

                            Hack name :-auto head shot file 📁

                            Free fire I'D Account suspended date time:- (10+11 january) /(01 month) /(2022 years) /.

                            OB32 Update my free fire id account suspended.

                            Please sir, garena support team my request 🙏 game 🇮🇳india server free fire india app, my suspended ID recover unban account.

                            Please sir one chance my game id unban .

                            I
                            LOVE
                            YOU
                            ❤❤❤❤❤❤ SIR

                            GARENA.

                            Thanks you...
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                              Address: West Bengal
                              Website: Darjeeling my city , Address.

                              SUBJECT:- Unban Request for my Free Fire india ID

                              Hello Dear [Free Fire india Support Team],

                              Sir, my brother mistake free fire id one time hack used game play) .

                              I am writing this appeal to kindly request the unban of my Free Fire ID, as it has been wrongfully banned due to the actions of my brother. I am deeply sorry for any inconvenience caused and assure you that I had no knowledge or involvement in the hacking activity that took place.

                              Explanation of the Incident:
                              On [date], my brother gained unauthorized access to my Free Fire ID and proceeded to exploit the game by using a headshot file data link. I was completely unaware of his actions, and upon discovering this illicit activity, I immediately confronted him and prevented any further misuse.

                              Since then, I have taken strict measures to ensure the security of my account, including changing passwords and enabling additional security features. I understand that rules and regulations are essential to maintaining a fair and enjoyable gaming environment for everyone, and I sincerely apologize for any violations that occurred as a result of my brother's actions.

                              Request for Consideration:
                              Considering my genuine lack of involvement and my commitment towards fair play, I humbly request the reconsideration of the ban imposed on my Free Fire ID. I deeply regret any potential harm caused by the hacking incident, and I assure you that such actions will never be repeated in the future.

                              I understand that hacking violates the terms and conditions of Free Fire, and I accept full responsibility for the actions of my brother. I am willing to cooperate fully with any investigations or inquiries conducted by your team to provide any necessary information to rectify this situation.

                              Conclusion:
                              I genuinely love playing Free Fire and have invested significant time and effort into building my account. Being unable to access my Free Fire ID due to circumstances beyond my control has been a source of distress and disappointment. I assure you that I will abide by the rules and regulations of the game strictly in the future.

                              Thank you for taking the time to consider my appeal. I sincerely hope for a positive resolution to this situation, allowing me to regain access to my Free Fire ID and resume enjoying the game responsibly.

                              (Game suspended ID account info) /////.

                              [My Game Name:-5★DAD❤MASTER]
                              [My Game Free Fire UID:[protected]]
                              [My Free Fire Game Level:-66]
                              [Contact Information Email:- [protected]@gmail.com ].

                              Hack name :-auto head shot file 📁

                              Free fire I'D Account suspended date time:- (10+11 january) /(01 month) /(2022 years) /.

                              OB32 Update my free fire id account suspended.

                              Please sir, garena support team my request 🙏 game 🇮🇳india server free fire india app, my suspended ID recover unban account.

                              Please sir one chance my game id unban .

                              I
                              LOVE
                              YOU
                              ❤❤❤❤❤❤ SIR

                              GARENA.

                              Thanks you...
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                                B
                                Backbecher
                                Sep 4, 2023
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                                Address: Kollayil, Amaravila-Karakonam Road

                                Hi dear gareena free fire
                                My free fire account I'd suspended because I used to headshot config files in only Fun purpose but 30+days suspended than i feel so guilty.i spend 5000+diamond 💎 top up so please unban My account,
                                Give me last chance and i never used to any config file hack and third party app,
                                I am belong to poor family i request you Gareena free fire and team please unban my account.
                                Nikname:BACKBANCH
                                UID:[protected]
                                EMAIL ID:[protected]@email.com
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                                  B
                                  Backbecher
                                  Sep 4, 2023
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                                  Address: Kollayil, Amaravila-Karakonam Road
                                  Website: Garena free fire .com

                                  Dear Free Fire Support Team,

                                  I hope this message finds you well. I am writing to appeal the recent suspension of my Free Fire ID, [protected]. I was extremely surprised and disappointed to receive the suspension notification, as I have always been a dedicated and responsible player within the Free Fire community.

                                  I understand that maintaining a fair and enjoyable gaming environment is crucial for the Free Fire...
                                  Please give me my account back
                                  Uid:[protected]
                                  Ninkname:BACKBANCH
                                  So please give this account back unban
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                                    M
                                    MOHD JAMEEL BIJRAN
                                    Sep 4, 2023
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                                    Address: Srinagar Kashmir

                                    Sir you have banned my I'd by mistake, I have wasted very much money and have done many efforts in my I'd, I don't have any other I'd to play tha freefire again', it is my humble request to you back into my I'd and unban it, as I have never used any kind of third party application, one day i logged in into my freefire account after not playing for about 5 days, there shown a popup stating that" there are abnormal activities in your account it has been suspended", As you have banned my account by mistake, so this is my humble request to you please unban my I'd once so that i, ll continue to play freefire as i m not playing the same from almost 1.6 years,

                                    UID =[protected]
                                    InGame name = NMㅤᒍAMEELㅤ⓿❶
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                                      I
                                      Itz Ashok
                                      Sep 4, 2023
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                                      Address: 3276303176

                                      My UID Garena [protected] please ritan Karo 😭🥲 the day I love you free fire 🔥🔥
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                                        T
                                        THAMATAM JAYARAJ
                                        Sep 3, 2023
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                                        Dear Free Fire Support Team,

                                        I hope this message finds you well. I am writing to appeal the recent suspension of my Free Fire ID, [protected]. I was extremely surprised and disappointed to receive the suspension notification, as I have always been a dedicated and responsible player within the Free Fire community.

                                        I understand that maintaining a fair and enjoyable gaming environment is crucial for the Free Fire community, and I fully support those efforts. However, I believe there may have been a misunderstanding or an error in my suspension. I have always played by the rules and never engaged in any form of cheating, hacking, or exploiting the game in any way.

                                        To shed light on this situation, I kindly request a thorough review of my account activity and any evidence that led to the suspension. If there is any specific reason for my suspension that I may not be aware of, I am eager to understand and rectify it immediately.

                                        My experience with Free Fire has been incredibly positive, and I have made numerous friends within the game's community. I genuinely enjoy the game and have invested a significant amount of time and effort into building my account and supporting the game's growth.

                                        I kindly ask for your prompt attention to this matter and a fair evaluation of my account. If there is any additional information or clarification needed from my end, please do not hesitate to reach out to me at [protected]@gmail.com.

                                        I look forward to a swift resolution and the opportunity to continue enjoying Free Fire with my friends.

                                        Thank you for your understanding and assistance.

                                        Sincerely,

                                        Jayaraj.
                                        [protected].
                                        [protected]@gmail.com
                                        [protected]
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