Claimed

Garena Complaints & Reviews

1
Last updated May 4, 2024
Complaints 12276
Resolved
801
Unresolved
11475
Quick Links
Statistics
Share
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Garena
Customer Service Contacts

Garena Phone Numbers

Phone
+65 6270 8100
5293
3923
View all Garena contacts

Garena Head Office Address

Galaxis Building, 1 Fusionopolis Place #17-10
Singapore
138522

Garena reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Raghunath Raghunath
Aug 2, 2023
Report
Copy

Unban my account

Address:Andra pradhesh

Dear Garena,
Some other person login my account and he use third party application I didn't use any other hack or third party application I play free fire since 2020 my level 71 and likes 11000 I will buy some other items in game so please understand my pain and unban my account my I'd :[protected]
Name : Raghu Rebal...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Laxman_50
Aug 2, 2023
Report
Copy

Ban

Address:Hyderabad

Dear GarenaTeam
I am a free fire player. I am 13+yearsold
And have been playing free fire for two
And a half years. But the gameplay I used to
Play with Free Fire ID has now been suspended.
My Free Fire ID was created with a Facebook
account.
But without my permission a hacker hacked my
Facebook ID then logged in free fire and used
Hack Maybe that's why my free fire I'd has beenbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shamsherff
from Rohtak, Haryana
Aug 2, 2023
Report
Copy

I'd ban

Address:https://ffsupport.garena.com/hc/en-us
Website:ffsupport.garena.com/hc/en-us

Hello team garena
My name is Shamsher. I am 19 years old and I playing freefire from 5 years. And in this year journey I have no issues with the game it is my all time fav. game and I love it to play . I had to tell you somyhappend with my I'd . My account had been ban I don't know why. One day I playing freefire a usually and when I started a CS ranked match I saw that the hackers are coming in my game so I report as usually all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mr.genius.kishan
Aug 1, 2023
Report
Copy

Free fire id unsuspend

Address:India

Dear respected free Fire team I don't know who hacked my account im innocent please unsuspend my id im free fire lover this is very important id im daily top up diamond airdrop use what is hack id dont no so please come back my id I request you I follow all rules and terms conditions im using free fire max 8 month please argent open my account unban id
Thank you free fire team

Name Mr.genius.k
Uid [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mr.genius.kishan
Aug 1, 2023
Report
Copy

Free fire

Address:India

Hello,
TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- Mr.genius.kbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayan SIKLIGAR
from Ahmedabad, Gujarat
Jul 31, 2023
Aug 16, 2023
This thread was updated on Aug 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire account unban

Address:Singapore, #03-20 Galaxis, 1 Fusionopolis Pl, Singapor

I am using hack but sorry
Please unban my free fire account
Next time not using hack
Please unban my free fire account
My free fire account topup 5000 price
My free fire id : [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
E
Emonbw
Jul 31, 2023
Report
Copy

Id unbanne

Address:Bangladesh

Please garena iam very sorry please my id back ...iam hack use do ..hack use name zarchiver app android file headshot use
Please garena iam very sorry
.no hack use do please unbann my id please 🙏
I am so sorry 🥺🥺🥺🥺I am so sorry
My id is banned so long time year
⛔UID❓:[protected]

⛔Server❓:Bangladesh

⛔Hack❓:config hack

⛔LEVEL❓:51br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
E
Emonbw
Jul 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Id ban

Address:[email protected]

Please garena i am very sorry please my id back ...i am hack use do ..hack use name z archiver app android file headshot use
Please garena i am very sorry
.no hack use do please
Please 🙏 I am very sorry
I am very sorry 🥺🥺🥺🥺
⛔UID❓:[protected]

⛔Server❓:Bangladesh

⛔Hack❓:config hack

⛔LEVEL❓:51
My is banned so long time yearbr...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
E
Emonbw
Jul 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Id ban

Address:Bangladesh

I'm sorry Garena Free fire because I played using hack so my id is suspended i will not use hack again in future please unban my id
⛔UID❓[protected]

⛔Server❓:Bangladesh

⛔Hack❓:config hack

⛔LEVEL❓:51

⛔Name❓TG emon boss
🥺🥺🥺🥺🥺🥺🥺🥺...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
E
Emonbw
Jul 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Id unbanned

Address:Bangladeshe
Website:[email protected]

I did not use any kind of hak. And did not use any kind of hacking application. I have been playing free fire games of the last three years and I have never used a hack on this ID. I haven't even used any hacks or fies on this mobile device. So far i have done gameplay on my own skills. Maybe for some technical reason my game ID may be banned. please help me gat my game ID back. I can provide any kind of proof to get my game ID back. please...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nemai4163
from Kolkata, West Bengal
Jul 31, 2023
Report
Copy

I'd suspend for long time

Hello gerena,

Sir,
I want to say 4 th time my I'd was suspended many years ago I was apeal so many time in official website and this website then gerana official website reply me I d unband soon but not unband I am use some hack panel I can't recognise my I'd was ban after use hack panel I can't play any match and then this was ban so please understand my problem I cannot use hack panel in future

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandrkant Sony
Jul 31, 2023
Report
Copy

Free fire max suspended my account

Address:Bilaspur cg

Hi Garena Team

I would like to put an unban request about my Free Fire account, which has been resently banned for i ussed config file miss understanding. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.plesh unsuspend my ff id
🔱Har har🧡mahadev 🔱
Free Fire ID: -[protected]
Free Fire Username:- ꧁❀༒C❤️J༒꧂

Thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
1234678
Jul 30, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
Report
Copy

My I'd ban

Address:Singapore

Free fire I'd unban

Hello sir Dear Garenafree fire, . please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd[protected] once unbanned my free fire account in future I never used any hack I spend almost 50, 000 INR its my old I'd I am also belong to a poor family please unban my free fire account please, please AAARI HOPE YOU UNBAN M FREE FIRE ACCOUNT

"I LOVE FREE...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
To whom it may concern,

I am beyond furious, and I cannot contain my anger any longer! I need to address the complete and utter incompetence of FF Teams and their handling of the SSA server removal. It is outrageous and unacceptable that you have taken away the only server that allowed us South African players to enjoy the game with a decent ping.

Your pathetic attempts to distract us with meaningless updates...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bad munda
from Guwahati, Assam
Jul 29, 2023
Report
Copy

Unban

Address:bihpuria
Website:ff.garena.com

Hi garena freefire i am from india,
I am play freefire more than 3 year's, and my game level is 55 and 2190+ likes, so i am talk to suspend my freefire account on 1st on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
乇爪乃乇尺
Jul 28, 2023
Report
Copy

Hacker

Hacker seen using kill hacks in craftlands map: TRAINING GROUNDS...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
murad92626
Jul 28, 2023
Report
Copy

Unban Appeal

Hello freefire i am from india, Uid-
[protected]
I am play freefire more than 2 year's, and my game level is 59 and 5900 likes, so i am talk to suspend my freefire account on 1 Year ago But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
La ka ha Y si ng h
from Chandpur, Uttar Pradesh
Jul 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free fire I'd unban request for me

Address:In Singapore
Website:freefire.garena.com

Hi Garena Team
I would like to put an unban request about my free fire account, which has been banned for using hacks, I swear I feel very guilty. Please kindly unban my Free Fire account as soon as possible
Free fire I'd - [protected]
Free fire username - ▪anirudh࿐
Thanks 🙏
Lakshay......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishu Raj.
Jul 28, 2023
Report
Copy

Free fire I'D open

Address:[email protected]
Website:2069893329. ❤༆LOVE༆•❤,,�

Hello team garena
I want to UNSUSPEND my ID please
Open my ID I except my fault
IM use glitch file for fun my ID was suspended in season 23 please
UNSUSPEND my account please
UID [protected]
In game name ❤༆LOVE༆•❤, , �

Thankyou team garena...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shailesh mavi
Jul 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Game

Address:Dahod, gujarat
Website:Garena freefire .com

My free fire i'd Ban | Only Used FF tools pro Application Which is Only Used For Fun | Didn't know because of This my free fire i'd Ban |Request You my i'd unbannede and in future | Will not do any such mistake 😭😭 I am waiting...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy