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Garena Complaints & Reviews

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Updated: Dec 21, 2025
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D
Dev.com
from Kashipur, Uttarakhand
Sep 3, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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Address: Uttrakhand

Hello Garena,
Hello Sir, my name is GOKUL. I'm using free fire have been last 2 YEARS, my account has been suspended.

4 days ago I'm playing a cs rank match... in that match I'm killed by a hacker(speed hacker).

But I can't control my angry... I'm tried to download a config file... at last its working... I got a config file...I'm using training ground in 1 match... I knew it is illegal... then I'm uninstall the config... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, MR✓Dev ff my user ID is: [protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname
MR✓Dev ff
user ID [protected]

Please sir, extremely sorry, Iam don't use config please, please give my I'd sir🥺. Please last and final chance 🥺, . Trust me sir🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏�... VERY SORRY SIR, last chance 🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺 iam say true🥺🥺🥺🥺
Hi garena
I am a free fire player that I play free fire for 2 years or more than but I use third party app skin tool so garena suspended my I'd plzz garena team
Give me only one chance. Plz garena garena unsuspended my uid
My I'd [protected]
Thanks garena team
Hi garena
It's my third comment on I'd suspend plzzz garena give me one chance my I'd unsuspended plzz .
I shall be thankful to you
My id [protected]
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    A
    Aklesh Gupta
    Sep 3, 2023
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    Address: Kathmandu

    Dear Sir, I am Sorry for Using Hacks on free fire. I assure you that I will never Use this type of Hacks again on my Free Fire I'd . It's my mistake that I Use Hacks on my Free Fire I'd for that I am really apologize I request you to Unbanned My Device. I shell be very Thankful to You.
    I am really very very sorry.😭 I didn't understand what to do now, i love Free Fire, i want to play it sir/mam.

    FF NAME : Np Akhilesh
    FF ID:[protected]
    Device Name : Redmi 11 prime 5g
    Device IMEI Number :
    IMEI 1: [protected]
    IMEI 2: [protected]

    I will never do that after today.
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      G
      Gupteswar Mohuriya
      Sep 3, 2023
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      Address: [email protected]

      Hello sir dear garena free fire please unban my id i use ff tool hack one time just for fun please unban my free fire account i, d([protected]) once unbanned my free fire account in future I never used any hack i spend almost 50, 000INR it's my old id iam also belong to a poor family please unban my free fire account please, please 😭😭🙏🙏i hope you unban my free fire account i love free fire give me a chance give me a chance i promise i never used any hack please unsuspend my account
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        D
        dhan Kumar Dewan
        Sep 2, 2023
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        Address: Nepal

        My id has been suspended by free fire team even I have followed all the team and conditions of free fire. I have never used any kind of mod and hack files and never used the loopholes for getting unfailr benefit.it May be the mistake of automated al system due to fake reports.Iam very much sure that I have never used glitches and unwanted tools.so I request team the team to properly review my account and help me by providing the account access unban My free fire account.
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          D
          Desert gang
          Sep 2, 2023
          Sep 2, 2023
          This thread was updated on Sep 2, 2023
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          Address: Maharashtra

          Please change ability and skill sonia characters and give old peak and factory
          My id has been suspended by free fire team even I have followed all the team and conditions for free fire.I have never used any kind of mod and hack files and never used the loopholes for getting unfailr benefit. It may be the mistake of automated al system due to fake reports.Iam very much sure that I have never used glitches and unwanted tools. So I request team the team to properly review my account and help me by providing the account access I request the team for manual review and unban My free fire account.
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            M
            Monu.123
            Sep 2, 2023
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            Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

            Dear, garena i am old player I am playing free fire since 2020 and i have spent more than 50000 rs in my I'd and my I'd lvl was 70 i achieved this with my all hard work and sincere towards and i maintain all game rules but once day on March 29 2023 i open my I'd then I am shocked to see that my I'd was suspended I appealing for since more than 3 months to regarding to unban my account i hope garena will understand me
            My uid :-[protected]
            Thanks,
            Regards your sincere and honest gamer
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              K
              Khüßî Khátùñ
              Sep 2, 2023
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              Address: Indian

              Sir my name ariya sir i so sorry for sir please I'd unbanned [protected]... 😭😭😭😭😭😭😭💔
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                M
                moon sisodiya
                from Gwalior, Madhya Pradesh
                Sep 1, 2023
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                Address: Line number 10 hajira
                Website: Hack file

                Hello, Team Garena Free Fire,

                With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account.

                Player Name: T░O░M░A░R░

                Player UID: [protected]
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                  M
                  Monu.123
                  Sep 1, 2023
                  Jan 3, 2024
                  This thread was updated on Jan 3, 2024
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                  Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

                  Dear, garena i am old player I am playing free fire since 2020 and i have spent more than 50000 rs in my I'd and my I'd lvl was 70 i achieved this with my all hard work and sincere towards and i maintain all game rules but once day on March 29 2023 i open my I'd then I am shocked to see that my I'd was suspended I appealing for since more than 3 months to regarding to unban my account i hope garena will understand me
                  My uid :-[protected]
                  Thanks,
                  Regards your sincere and honest gamer !
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                    M
                    Monu.123
                    Sep 1, 2023
                    Jan 3, 2024
                    This thread was updated on Jan 3, 2024
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                    Address: Singapore

                    Hey garna I didn't used any hack or any third parties application in in I'd but my I'd got suspended I don't know why but my I'd was too muchh precious and I have spent more then 50000 rs in my I'd. It's my humble request to u plzz review my I'd once
                    My uid :-[protected]
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                      M
                      Monu.123
                      Sep 1, 2023
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                      Dear garena my I'd had been suspended without any reason I didnt used any hack or third parties app etc for playing my game I appel with your that check my uid once again my uid :-[protected]
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                        A
                        Ayan SIKLIGAR
                        from Ahmedabad, Gujarat
                        Sep 1, 2023
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                        Address: Khanwadi ramol road Ahmedabad

                        Free fire account not unban
                        Im many try request but not my fre fire account unban
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                          M
                          Miucute
                          Sep 1, 2023
                          Sep 5, 2023
                          This thread was updated on Sep 5, 2023
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                          Address: Singapore
                          Website: And.com

                          I used third party app.i don't know that's a third-party FF app. Reason my playstore didn't work on that Time.that the reason I downloaded on the FF app without play store. but 1 month ago my account has been suspended. I will playing free fire since 4 years and i collected most valuable items please garena unsuspend my account. I promise it can't happened again. So, sorry for this thing. Please trust me and I need 1 chance. My id is[protected]. And please understand my feeling and unsuspend my i'd
                          Sep 1, 2023
                          Complaint marked as Resolved 
                          an third party app suggest by a youtuber but when two days ago my account has been suspended. I have been playing free fire since 1 year and i collected most of the items please garena unsuspend my account. I promise it can't happened again. So, sorry for this thing. Please unlock my device and please explain me how to topup by credit or debit card of our nation. My id is[protected]. And please understand my feeling and unsuspend my i'd🙏🙏🙏 this is my I'd 3165657624
                          Dear garena team I am a free fire player. I am 13+years old And have been playing free fire for two And a half years. But the gameplay i used to Play with free fire id has now been suspended. My free fire id was created with a facebook Account. I am use skin tool and garena suspended my I'd .My sincere request to you. Garena team. Please unsupended my free fire i’d My free fire id: ………? Game name:……… ? Plese garena team give me one chance.Plese do unsupend my account or i’d. Thank you garena team
                          My I'd [protected]
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                            ⵗⵗ̥̥̊̊ⵗ̥̥̥̥̊̊̊ⵗ̥̥̥̥̥̊̊̊̊ⵗ̥̥̥̥̥̥̊̊̊̊̊ⵗ̥̥̥
                            Sep 1, 2023
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                            Address: India

                            Please my I'd unban 😭🙏 [protected] please 🥺🙏
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                              D
                              Deepak technical
                              Sep 1, 2023
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                              Address: Jaunpur Uttar Pradesh India
                              Website: Garena free fire.com

                              Hello,
                              TEAM FREE FIRE INDIA, My ID Was My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                              My uid :- [protected]

                              Pls help 😭😭😭
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                                I
                                Icetc
                                from Pandharpur, Maharashtra
                                Aug 31, 2023
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                                Address: Singapore
                                Website: ffsupportind.garena.com/hc/en-us/requests/new?ticket_form_id=4528112729754

                                Hello garena,

                                my 'Id-fc7_Krishna' got ban unexpectedly in Nov 2022 but I never used any sort of hacks or unauthorized software. Garena please look into my account details and unban my I'd
                                UID[protected]
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                                  Chitta Ranjan Mohanta
                                  from Karanjia, Odisha
                                  Aug 31, 2023
                                  Oct 7, 2023
                                  This thread was updated on Oct 7, 2023
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                                  Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore

                                  Dear Free Fire Support Team,

                                  I hope this message finds you well. I am writing to appeal the ban on my Free Fire account, [Your In-Game Name], which I recently encountered. I believe there might have been a misunderstanding or mistake regarding the ban, and I would like to present my case for your review.

                                  On [27/03/2022], I received a ban notification while playing Free Fire. I was shocked to learn about this ban, as I have always followed the game's rules and guidelines diligently. I cannot think of any instance where I knowingly violated any of the game's terms of service.

                                  I kindly request that you review my account's activity and any associated evidence. If there was any suspicious activity or behavior that led to the ban, I would appreciate the opportunity to provide an explanation or clarify any misunderstandings.

                                  Uid- [protected]
                                  My game name- ᶦᶰᵈ᭄ꮯꮎᏼꭱꭺ࿐××
                                  Dear Free Fire Support Team,

                                  I hope this message finds you well. I am writing to appeal the ban on my Free Fire account, [Your In-Game Name], which I recently encountered. I believe there might have been a misunderstanding or mistake regarding the ban, and I would like to present my case for your review.

                                  On [19 September 2023], I received a ban notification while playing Free Fire. I was shocked to learn about this ban, as I have always followed the game's rules and guidelines diligently. I cannot think of any instance where I knowingly violated any of the game's terms of service.

                                  kindly request that you review my account's activity and any associated evidence. If there was any suspicious activity or behavior that led to the ban, I would appreciate the opportunity to provide an explanation or clarify any misunderstandings My f[censored]id[protected]
                                  😭😭😭😭😭😭😭🙏🙏🙏🙏🙏
                                  Nickname Kishan.
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                                    Uvee
                                    Aug 31, 2023
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                                    I have followed all the terms and conditions of Garena Free Fire. I have never used any hack tool and app in this id "Your FF Id" nor have I given access to my id to anyone, yet my id has been banned, on ( 27 August 2023) which I am very sad about. Please recheck my id as I have not used any kind of hack tool or illegal act with this id.
                                    My UID : [protected]
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                                      R
                                      Raju5050
                                      Aug 30, 2023
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                                      Address: India, Gujarat ,kadi,382165

                                      Hi garena freefire i am from india,
                                      I am play freefire more than 4 year's, and my game level is 64 and 4000+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=कुलदीप_775
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                                        A
                                        Aryan bobade
                                        from Mumbai, Maharashtra
                                        Aug 29, 2023
                                        Sep 5, 2023
                                        This thread was updated on Sep 5, 2023
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                                        Free fire max account suspended

                                        Address: 1 FUSIONOPOLIS PLACE, 17-10, GALAXIS, Singapore
                                        Website: [email protected]

                                        Subject: Appeal for Account Unban - [aryan414137M]

                                        Dear Free Fire Support Team,

                                        I hope this message finds you well. I am writing to appeal for the unban of my Free Fire account, [aryan414137M]. I understand that my account has been suspended due to a violation of the game's terms of service, and I deeply regret any actions that may have led to this situation.

                                        Gaming has been an important part...
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