Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Apr 5, 2026
Complaints 12390
Resolved
811
Unresolved
11579
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravan Boss
Jul 5, 2023
Report
Copy

Address: Singapore

I have followed all the terms and conditions of Garena Free Fire. I have never used any hack tool and app in this id "Your FF Id" nor have I given access to my id to anyone, yet my id has been banned, which I am very sad about. Please recheck my id as I have not used any kind of hack tool or illegal act with this id.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ravan Boss
    Jul 5, 2023
    Report
    Copy

    Address: Free Fire

    Hello,

    TEAM FREE FIRE INDIA,

    My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

    This is my Humble Request to Free Fire Team To Unban My Account.

    Player Name :- Ravan Boss

    ID:[[protected]]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Piyush Sarathe
      Jul 4, 2023
      Report
      Copy

      Dear Garena,

      Please unban my free fire account.

      My account has been banned approx a year ago.I used a config.file and surely telling that this mistake is not repeated in future. I Want to play free fire again

      My game id:[protected]

      Thanks regards
      ƇƦɑ乙ꪗㅤ⁹⁹
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        À
        परमोद
        from Bilgram, Uttar Pradesh
        Jul 4, 2023
        Report
        Copy

        Address: ramnagarpura thoda

        Hello,
        TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.
        My Game. U I'd..[protected]
        My Game Name PRAMOD 777
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Goutam15420
          from Indore, Madhya Pradesh
          Jul 4, 2023
          Resolved
          Report
          Copy
          Resolved

          Address: Singapoor

          Sir garena ban my 74 level account without any region sir help me sir i invest money in my account sir help me
          Uid[protected]
          In game name - TS GOUTAM
          Jul 4, 2023
          Complaint marked as Resolved 
          Sir this is my contect email [email protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            James@1234
            Jul 4, 2023
            Report
            Copy

            Hello]

            TEAM FREE FIRE

            I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended free fire all player as account for not any valid reason please back all players account as son as possible all players account unbanid please Requested.

            my free fire uid =[protected]
            my free fire name= TN᭄ᴶᴬᴹᴱˢ⁴⁶
            my free fire level= 53
            my free fire total top up diamond =3000+

            I am not illegal activity please unsuspend my free fire account I love this free fire team.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              À
              परमोद
              from Bilgram, Uttar Pradesh
              Jul 4, 2023
              Report
              Copy

              Address: Bilkram noharpura thoda

              Hello,
              TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.
              My Game. Id [protected]
              My Game Name PRAMOD 777
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ajeet Kerketta
                Jul 3, 2023
                Report
                Copy

                Address: Singapore
                Website: ff.garena.com/en

                Hi Garena Team

                I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible. (And I will not do any mistake next time.)

                Free Fire ID: [protected]
                Free Fire Username: KiNG__HØLDĒR

                Thanks
                AJEET KERKETTA
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Nishant Ranja
                  Jul 3, 2023
                  Report
                  Copy

                  Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

                  Sir my free fire I'd is banned please unban my free fire I'd is [protected]

                  Kindly resolved my request
                  My gaming server is India
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Á
                    ᏖᏗᏕᏝᎥᎷᏬᏝ ᏖᏗᏕᏝᎥᎷᏬᏝ
                    Jul 3, 2023
                    Report
                    Copy

                    Address: Garena

                    Hello,
                    TEAM FREE FIRE Bangladesh, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                    ID:[protected]

                    Server:Bangladesh
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      himanshu 17
                      from Sausar, Madhya Pradesh
                      Jul 2, 2023
                      Report
                      Copy

                      Website: www.garenafreefire.com

                      I am a old free fire player my free fire I'd was suspended for any reason but never used hacked in game. One day when I Play free fire a hacker was came on my CS rank match in apponent and when match is over I reported this player. One day leter I opened the game my free fire I'd was suspended. Please help me to unsuspend my free fire I'd as soon as possible. I also a complaint but it was not solved. So kindly request you to unsuspend my free fire account.
                      Free Fire Uid- [protected]
                      Free Fire I'd Name- _One_player
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Royalhsjs
                        from mussoorie, Uttarakhand
                        Jul 2, 2023
                        Report
                        Copy

                        My id was ban in 2022 and now it is 2023.
                        Uid[protected]
                        Name - Error_404™√
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mahadev mandal
                          Jul 2, 2023
                          Report
                          Copy

                          Address: Mabai

                          .INDIA. please debanned my account I waited a long time to get unbanned, please help me Debanned my account I promise I won't break the rules and that I will play legit🥺 please play return my account freefire ID [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sambhu Muli
                            Jul 2, 2023
                            Report
                            Copy

                            Address: Garena odisha
                            Website: Hadeshort hake of bundle hak

                            Dear garena my free fire account unben 1 chance my free fire account unben 1 mistake hak use o[censored]nben im wating my id spasend me 😭😭😭🙏🙏🙏🥺🥺
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SRAVANA MR
                              Jul 2, 2023
                              Report
                              Copy

                              Address: Kerala

                              Hello garena my free fire id suspended iam not uses hack and third-party those iam not uses please unsuspended my id iam riquested you garena please unsuspended my id
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Saurav PRADHAN
                                Jul 2, 2023
                                Report
                                Copy

                                Please sir un suspended my I'd please sir un suspended my I'd [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sadhana7489
                                  from Chikrand, West Bengal
                                  Jul 1, 2023
                                  Report
                                  Copy

                                  Please Unsuspend My FF Id

                                  Uid[protected]
                                  Name - ᴺˣᵀ༆LᎬVᎬL★
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Md Rahad Catro
                                    Jul 1, 2023
                                    Report
                                    Copy

                                    Address: 2620836017
                                    Website: Free fire

                                    Dear Garenafree fire, .
                                    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                    PLEASE UNSUSPEND MY ACCOUNT
                                    [protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Cricket Champions
                                      Jul 1, 2023
                                      Jul 19, 2023
                                      This thread was updated on Jul 19, 2023
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear GarenaTeam
                                      I am a free fire player. I am 13+yearsold
                                      And have been playing free fire for two
                                      And a half years. But the gameplay I used to
                                      Play with Free Fire ID has now been suspended.
                                      My Free Fire ID was created with a Facebook
                                      account.
                                      But without my permission a hacker hacked my
                                      Facebook ID then logged in free fire and used
                                      Hack Maybe that's why my free fire I'd has been
                                      Suspended
                                      My sincere request to you. Garena Team.
                                      Please unsupended my free fire I'd
                                      My Free Fire ID [protected]
                                      Game Name DEADSHOTã…¤3D
                                      Plese garena team give me one chance.plese do unsupend my account or I'd.
                                      Thank you Garena Team❤️
                                      Jul 1, 2023
                                      Complaint marked as Resolved 
                                      Please unban my id my friend was jealous with me because of my good id
                                      View replies
                                      I am FF laver please help me free fire I'd unban 1 chance only my mistake please help. Uid[protected]
                                      Reply
                                      Hello,
                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name :- ⚙️Bittu.Bro

                                      UID:- [protected]
                                      Reply
                                      Bittu Gaming's reply, Jul 19, 2023
                                      Hello,
                                      TEAM FREE FIRE INDIA, My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account. This is my Humble Request to Free Fire Team To Unban My Account.

                                      Player Name :- ⚙️Bittu.Bro

                                      UID:- 7018526435
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Z
                                        Zozo Prank
                                        Jul 1, 2023
                                        Report
                                        Copy

                                        Address: Kolkata

                                        Hi Garena

                                        My question ❓

                                        Suspended I'd time out date

                                        My I'd abnormal activities with my account is has been suspended timer date because I am not using Hack but resently my account is suspended because start a game entry they i will see my team a hacker i am reporting the hacker but against team report me . And my account suspended you can check ✔️ i am reporting a hacker not using Hackers please garena modretor sir my I'd has been unsuspend 😭😭😭

                                        UID NUMBER:- [protected]

                                        GAME NAME:- 亗᭄Fᴀʀᴢɪ_ꜰꜰ࿐

                                        BAN DATE :- 26 JUNE 2023

                                        TIME:+ 9.00 PM

                                        Device name:- Vivo y20g

                                        Contact email:- armanali[protected]@gmail.com

                                        I think you are replyed me 😭

                                        Thank you 👍
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Gameloft
                                          1
                                          (51)
                                          Taashtime.com
                                          5
                                          (3)
                                          Ace2Three
                                          2.4
                                          (291)