Submit a Complaint
Claimed

Garena Complaints & Reviews

www.garena.sg
1
Updated: Dec 21, 2025
Complaints 12366
Resolved
810
Unresolved
11556
Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Games
Garena

Garena reviews & complaints page 40

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
[email protected]
Jun 27, 2023
Report
Copy

Address: Attock
Website: Freefire

Assalamu alaikum dear moderator it's me again tokyo plz approved request ha unban Give it chance No one will make a wrong after that
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    santu.3s
    from Kolkata, West Bengal
    Jun 27, 2023
    Report
    Copy

    Address: Singapore

    Hello
    My FREE FIRE id was suspended please unsuspend my FREE FIRE id i am not using abnorma activities
    Uid= [protected]
    In-game name= ˢᵀᴿ•Ꮮᴀｓⲧꪝɪｓʜ
    Thanks.
    +1 photos
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mitu Pal
      Jun 26, 2023
      Report
      Copy

      Address: Gournadi Char gadhatali,Barishal

      Iam playing free fire for 3 years i never used any kind of hack and i never play with hackers but my id is ban.Please unban my id i spend 230 tk of bangladesh in my id my level was 53 on 26 june i open free fire and see my id is ban please i request you unban my id i never used any hack please please please unban my id.My id name :IAM ATUNU, LEVEL:53, Uid:[protected]
      +1 photos
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sudip125
        from Kolkata, West Bengal
        Jun 26, 2023
        Jul 9, 2023
        This thread was updated on Jul 9, 2023
        Resolved
        Report
        Copy
        Resolved

        My account is suspended due to using headshot hack, i am feeling regret and now i will never use any kind of hack please unban my id
        game id :[protected]
        game name :gᴀᴍɪɴɢ亗sᴜᴅɪᴘ
        Jun 28, 2023
        Complaint marked as Resolved 
        MY ACCOUNT IS SUSPENDED DUE TO USING HEADSHOT HACK, I AM FEELING REGRET AND NOW I WILL NEVER USE ANY KIND OF HACK PLEASE UNBAN MY ID GAME ID :2534538191 GAME NAME :Gᴀᴍɪɴɢ亗Sᴜᴅɪᴘ
        View replies
        Please sir. Free fire I'd unban 1 chance only my mistake please help me no hack use I just my mistake please help. Uid_[protected]

        My free fire id is suspended - Comment #4113846 - Image #0
        Reply
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          befikargamer
          Jun 26, 2023
          Report
          Copy

          Address: MATHURA

          Hi Garena Team

          I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

          Free Fire ID: [protected]
          Free Fire Username: Bₜₛ₋ₕₐCₖₑᵣ☟

          Thanks
          Ajay Singh
          +1 photos
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prince Apurbo
            Jun 26, 2023
            Report
            Copy

            Address: Sylhet

            Hello garena free fire i am Apurbo Biswas
            and i only played free
            fire for mostly some days and the last day
            when i
            opened free fire and then i click on start
            game it was
            showing that {the account has been
            suspended)and i
            have only login with my guest mode so why
            my
            account is suspended i am not a hacker not
            hack use or i.m 100% Real Players Please
            check my Free fire Account and
            request you to please give me my suspended
            account
            back i would be very faithful to you. please
            back my free fire account
            protected| and my guild name is rh bangla
            thank you
            Your account has been suspended for
            violations of
            free fire's rules and regulation
            MY UID..[protected]
            Game I'd name:@BD✓Apurbo✓@
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prince Apurbo
              Jun 26, 2023
              Report
              Copy

              Address: Jani nah
              Website: Plz suspend I'd back 😭

              Hello garena free fire i am Apurbo
              and i only played free
              fire for mostly some days and the last day
              when i
              opened free fire and then i click on start
              game it was
              showing that {the account has been
              suspended)and i
              have only login with my guest mode so why
              my
              account is suspended i am not a hacker not
              hack use or i.m 100% Real Players Please
              check my Free fire Account and
              request you to please give me my suspended
              account
              back i would be very faithful to you. please
              back my free fire account
              protected| and my guild name is rh bangla
              thank you
              Your account has been suspended for
              violations of
              free fire's rules and regulation
              MY UID..[protected]
              Game I'd name:@BD✓Apurbo✓@
              +1 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                ywsf011
                Jun 25, 2023
                Report
                Copy

                Address: China
                Website: free fire UNBAN

                Hi Garena Team

                I would like to put an unban request about my Free Fire account, which has been recently banned for no reason. Please check the account once again manually and kindly unban my Free Fire account as soon as possible.

                Free Fire ID: [protected]
                Free Fire Username: حبوب يزم

                Thanks
                Your Name
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mohmead Tinwala
                  Jun 25, 2023
                  Report
                  Copy

                  Plese id unbanned Plese😭😭😭
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vivo 1801
                    Jun 25, 2023
                    Report
                    Copy

                    Address: Singapore

                    Dear Garenafree fire, .
                    please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([protected]) once unbanned my free fire account in future I never used any hack its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                    PLEASE UNSUSPEND MY ACCOUNT
                    Uid:꧁༒ANOOP༒꧂
                    Uid:[protected]
                    Level:61
                    Email manju.[protected]@gmail.com
                    I'm waiting 😭😭😭
                    Thank you...🙏🙏🙏
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vivo 1801
                      Jun 25, 2023
                      Report
                      Copy

                      Hello sir Dear Garenafree fire, .
                      please unban my I'd I use config file hack one
                      time just for fun please unban my fre fire
                      account I'd([[protected]]) once unbanned my free fire
                      account in future I never used any hack I
                      spend almost 3000INR its my old I'd I am
                      also belong to a poor family please unban

                      my free fire account please, please,
                      I HOPE YOU UNBAN MY FREE FIRE
                      ACCOUNT
                      B

                      ""I LOVE FREE FIRE GIVE ME A CHANCE""

                      GIVE ME A CHANCE I PROMISE I NEVER
                      USED ANY THIRD-PARTY APPLICATION AND
                      FILE

                      PLEASE UNSUSPEND MY ACCOUNT
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vivo 1801
                        Jun 25, 2023
                        Report
                        Copy

                        Hello sir Dear Garenafree fire, .
                        please unban my I'd I use config file hack one
                        time just for fun please unban my fre fire
                        account I'd [protected] once unbanned my free fire
                        account in future I never used any hack I
                        spend almost 560INR its my old I'd I am
                        also belong to a poor family please unban

                        my free fire account please, please,
                        I HOPE YOU UNBAN MY FREE FIRE
                        ACCOUNT
                        B

                        ""I LOVE FREE FIRE GIVE ME A CHANCE""

                        GIVE ME A CHANCE I PROMISE I NEVER
                        USED ANY THIRD-PARTY APPLICATION AND
                        FILE

                        PLEASE UNSUSPEND MY ACCOUNT
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          W
                          [email protected]
                          Jun 24, 2023
                          Report
                          Copy

                          Dear Garena
                          My ID was suspended when l was playing the Game.l Havet Done Amything wrong And i Am sure That iHave Followed your Rules of conduct And i Am sure That By Mlstake you Have suspended my Account for No valid Reason
                          This is my Humble Request to free fire Team to Unban my Account

                          Player Name: AMR

                          Player ID:[protected]
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Maheshjmoto
                            Jun 24, 2023
                            Report
                            Copy

                            My account was suspended hence I didn't perform any misbehave please check my account activity.My ID [protected].plese concern
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Ƭ
                              ƬϾ᭄ʟᴜᴄɪꜰᴇʀ亗
                              from Deoria, Uttar Pradesh
                              Jun 24, 2023
                              Report
                              Copy

                              Address: Deoria

                              Due respect and humble submission I would

                              like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake I downloaded game apk + obb from Google please give me one chance have suspended My Account for unban, This is my Humble Request to Free Fire Team to Unban My Account.thank you My uid [[protected]] police give me Uid. Level:44. I'd name: -ƬϾ᭄ʟᴜᴄɪꜰᴇʀ亗 real name :- Krishna
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Ƭ
                                ƬϾ᭄ʟᴜᴄɪꜰᴇʀ亗
                                from Deoria, Uttar Pradesh
                                Jun 24, 2023
                                Report
                                Copy

                                Address: Deoria

                                ƬϾ᭄ʟᴜᴄɪꜰᴇʀ亗
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Govind patosaniya
                                  from Patan, Gujarat
                                  Jun 24, 2023
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Singhapur
                                  Website: www.garena.com

                                  Hello sir Dear Garenafree fire, .
                                  please unban my I'd I use config file hack one
                                  time just for fun please unban my fre fire
                                  account I'd([[protected]]) once unbanned my free fire
                                  account in future I never used any hack I
                                  spend almost 3000INR its my old I'd I am
                                  also belong to a poor family please unban

                                  my free fire account please, please,
                                  I HOPE YOU UNBAN MY FREE FIRE
                                  ACCOUNT
                                  B

                                  ""I LOVE FREE FIRE GIVE ME A CHANCE""

                                  GIVE ME A CHANCE I PROMISE I NEVER
                                  USED ANY THIRD-PARTY APPLICATION AND
                                  FILE

                                  PLEASE UNSUSPEND MY ACCOUNT
                                  +1 photos
                                  Jun 24, 2023
                                  Complaint marked as Resolved 
                                  Email:[email protected]
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Grood
                                    Jun 24, 2023
                                    Report
                                    Copy

                                    Address: Singapore

                                    DEAR GARENA TEAM

                                    My account has been permanently suspended without any reason please unsuspend my account 😔

                                    Uid [protected]

                                    Game name IG- G᭄RÖÖᎠ

                                    Server india
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Debkumar Durlov
                                      Jun 24, 2023
                                      Report
                                      Copy

                                      Address: Singapore

                                      Hello fire team''

                                      my Id Der year suspend please refund day i am wrong doing And wrong won't my Id in
                                      ₹20000
                                      please refund give ‌ 😭😭

                                      my game name :-KGF

                                      my game UID :-[protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        ALISSONmr
                                        Jun 24, 2023
                                        Aug 27, 2023
                                        This thread was updated on Aug 27, 2023
                                        Report
                                        Copy

                                        Address: Edifício Galaxis, 1 Fusionopolis Place #17-10 Cingapura 138522

                                        Olá, boa noite a equipe garena free fire. sou jogador de free fire. Meu UID da conta do jogo Garena freefire está suspenso permanente, porém tenho a total certeza de que houve algum engano. por favor, revisem meu id com atenção para assim estar podendo retirar este banimento de meu id. Espero que os senhores entendam meu caso.estou muito triste com o ocorrido...Por favor, verifique meu id e cancele a suspensão.Des de já, obrigado...

                                        Nome da minha conta - X1 ALISSONmr
                                        Meu id da conta - [protected]
                                        E-mail para contato - [protected]@gmail.com

                                        Aguardo por respostas.Obrigado...
                                        +2 photos
                                        View replies
                                        Estou aguardando respostas!!
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Taashtime.com
                                          5
                                          (3)
                                          TimesofMoney
                                          1
                                          (1599)
                                          IndiaGames
                                          1
                                          (92)