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Garena Complaints & Reviews

www.garena.sg
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Updated: Aug 21, 2025
Complaints 12357
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807
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 502

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M
MD Omar Faruque
Feb 16, 2022
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Address: pabna

Dear sir,
I am free fire lover.But, Suddenly my account has been suspended. For this reson, I can't login into my game account.Sir please solved this problem as soon as posible iam use for a ff tools and fun and future iam not a ff toolls use please my idi unbend one cange please my uid [protected] name bdx omar thank you iam wating for you
+1 photos
Feb 16, 2022
Updated by MD Omar Faruque please idi umbend please one cange please my first idi level 66 please umbend thank you😓😓😓😓😓😓

Feb 16, 2022
Updated by MD Omar Faruque please unbend [protected] uid name bdx omar level 66 please unbend

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    H
    HYPER GAMING1
    Feb 16, 2022
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    Address: 203 Gaurav tower ONGC colony,, makarpura road

    My account has been hacked ...i want to recover it
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      ক
      কষ্টের পৃথিবীর
      Feb 16, 2022
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      Address: 01956486987
      Website: [email protected]

      My id was suspended when i was playing the game i haven't done anything wrong and i am sure that i have followed your rules of conduct and i am sure that by mistake you have suspended my account for no valid reason, you can cheak my kd, headshot rate im a normal player, please check once my account .This is my humble request to free fire team to unban my account .
      Player name :usㅤ亗ㅤsakil
      id:-[protected]
      level 60
      444 white hacker file

      🥺🥺🥺🥺🥺😭😭😭
      +1 photos
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        D
        Dravit Kabilan
        Feb 15, 2022
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        Address: Singapore

        My I'd suspended I want return my I'd please help me i love free fire and also my I'd I can't use files hacker comes to auto match please help me i want return my I'd
        +1 photos
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          J
          Jacob kharpuri
          Feb 15, 2022
          Resolved
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          Resolved

          Address: Galaxis Building , 1 Fusionopolis Place # 17-10 Singapore 138522

          Dear Garena my account has been suspended for 3 day and I not break any rules provide by the Garena policies please fix it's as soon as possible
          My ID - [protected]
          My ING - ITLL WHITE
          +2 photos
          Feb 23, 2022
          Complaint marked as Resolved 
          Dear Garena Please unsuspend my account because now I love free fire so much because it gives me happiness and I've lost my money for top up like 12000 and now I'm sad 😔😔😔and I didn't break any rules provide by the Garena policies please sir I'm begging you to fix my account ass soon as possible. My ID -2003072120 My ING-ITLL WHITE
          Feb 23, 2022
          Updated by Jacob kharpuri           Please unsuspend my account and I didn't do any trick I didn't break any rules provide by the Garena policies please fix it's as soon as possible
          My ID - [protected]
          View replies
          Dear Garena
          My account has been suspended for 1 week I've waited and it's not working and now I'm sad😔😔 I didn't break any rules provide by the Garena policies. And I've spend my money for top up because free fire give me happiness please sir fix I'm begging you to fix my account ass soon as possible 🥺🥺🥺🥺
          My ID -[protected]
          My ING-ITLL WHITE

          My suspended account - Comment #3960654 - Image #0
          My suspended account - Comment #3960654 - Image #1
          My suspended account - Comment #3960654 - Image #2
          My suspended account - Comment #3960654 - Image #3
          My suspended account - Comment #3960654 - Image #4
          Reply
          Hi free fire teem.
          I can not play my account. I use to skin tools pro.plz back my account. I can not use skin tools pro again..

          My suspended account - Comment #3961021 - Image #0
          Reply
          Hi free fire teem.
          I can not play my account. I use to skin tools pro.plz back my account. I can not use skin tools pro again..
          Name mr vd gamer
          Uid [protected]

          My suspended account - Comment #3961023 - Image #0
          Reply
          No helpful
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            O
            Oddula Yashwanth
            Feb 15, 2022
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            Address: West India

            Dear Garenafree fire,
            Please unban my I'd I use Cofing file hack
            One time just for fun, please unban my free fire account . Ones unbaned my free fire account in future I will never used any hack
            I spend almost 10, 000 INR my old I'd

            I am also belong to a poor family please unban free fire 🙏🙏🙏 please, please 😭😭
            I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

            ''''' I LOVE FREE FIRE GIVE ME A CHANCE """
            GIVE ME A CHANCE I PROMISE
            I NEVER USED ANY THIRD- PARTY
            APPLICATION AND FILE .
            PLEASE UNSUSPEND... free fire I'd as soon as
            possible .

            My Uid :[protected]
            My Game Name : Yash gamer
            My Game Server :India
            id Suspended Date : 11/02/2022
            +1 photos
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              M
              Middle Max
              Feb 15, 2022
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              Address: M.V113/Lachipeta

              Hi Sir i am Rajesh Sarkar, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

              My UID IS [[[protected]]

              My Gmail [protected]@gmail.com

              IN GAME NAME IS . ¥ʍǟχ94ғғ¥
              +1 photos
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                A
                ARAVIND KUMAR OFFICIAL
                Feb 15, 2022
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                Address: India Telangana
                Website: [email protected]

                Hello Team Garena Free Fire. My free fire account has been suspended. I am emotionally broken for this. Team Garena Freefire I used the aim bot Auto Headshot config file only once in my Freefire account. Sir, I did not know that my free fire account would be suspended for this. I'm so sorry about that. I will never use this kind of hack file in my account again in future. Sir, I apologize for my actions.Sir, I am appealing to Garina Freefire to have my account unbanned as soon as possible.

                Sir I'm waiting for your reply 😭😭😭
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                  G
                  Gautam Gajbhiye
                  Feb 15, 2022
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                  Dear Garena..
                  Please unabn my id i use config file hack one time just for fun. please unban my free fire account in future i will never used any hack . I spend almost 30000 INR my old id I am also belong poor family please unban my free fire id 🙏🙏🙏 please please . I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                  I lOVE FREE FIRE GIVE ME A CHANCE I PROMISE I NEVER USED AND THIRD PARTY APPLICATION FILE
                  PLEASE UNSUSPENDED ... FREE FIRE ID AS SOON AS POSSIBLE
                  MY UID :-[protected]
                  MY GAME NAME :- CUTEPIE
                  MY GAME SERVER :- INDIA
                  ID SUSPENDED DATE :- 11/2/2022
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                    A
                    AMIR KHAN KHATTAK
                    Feb 15, 2022
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                    Address: Kpk Pakistan

                    Dear Gareena
                    I hope you are all well. Actually my friend whose gaming name is ᎮᎶ『ᎠƐᗩͲꞪ』4U
                    His freefire account has been suspended. Please consider his account as soon as possible. He has played more and more games with us but he has not used any abnormal activity, hack and any kind of wrong file hack. Has not done
                    And with that, his freefire account has been suspended
                    You are requested to check his account so that he can play more games in his UID.
                    UID No. [protected]
                    ID name ᎮᎶ『ᎠƐᗩͲꞪ』4U
                    Thanks
                    Feb 15, 2022
                    Updated by AMIR KHAN KHATTAK                     Dear Gareena
                    I hope you are all well. Actually my friend whose gaming name is ᎮᎶ『ᎠƐᗩͲꞪ』4U
                    His freefire account has been suspended. Please consider his account as soon as possible. He has played more and more games with us but he has not used any abnormal activity, hack and any kind of wrong file hack. Has not done
                    And with that, his freefire account has been suspended
                    You are requested to check his account so that he can play more games in his UID.
                    UID No. [protected]
                    ID name ᎮᎶ『ᎠƐᗩͲꞪ』4U
                    Thanks
                    Feb 15, 2022
                    Updated by AMIR KHAN KHATTAK                     Dear Gareena
                    I hope you are all well. Actually my friend whose gaming name is ᎮᎶ『ᎠƐᗩͲꞪ』4U
                    His freefire account has been suspended. Please consider his account as soon as possible. He has played more and more games with us but he has not used any abnormal activity, hack and any kind of wrong file hack. Has not done
                    And with that, his freefire account has been suspended
                    You are requested to check his account so that he can play more games in his UID.
                    UID No. [protected]
                    ID name ᎮᎶ『ᎠƐᗩͲꞪ』4U
                    Thanks

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                      P
                      Priyanshu Mis
                      Feb 15, 2022
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                      Plz unban this game
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                        ক
                        কষ্টের রাজা
                        Feb 15, 2022
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                        Address: Hatibandha laimonir hat

                        Dear garena team,

                        Hello sir, my name is akkas. I am using free fire have been. my account has been suspended

                        l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

                        But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

                        Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname is ᴮᵈ᭄ⒶⓀⓀⒶⓈ࿐⁷¹ my user ID is [protected]
                        Please give me my last chance I love free fire
                        Please give me a last chance sir,

                        Nick name_ Cᴿ࿐Shohagᵛⁱ
                        User id_ [[protected]]
                        +3 photos
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                          B
                          Barun kshetrapal
                          Feb 15, 2022
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                          Address: Village:bara baharkuli, barnch:bardwan, police station:kalna,

                          Hello
                          Team garena free fire India
                          My id was banned when I was playing the game,
                          I haven't done anything wrong and I am sure that I have followed your rules of conduct,
                          And I don't know why my account has been banned and I am sure that by mistake you have banned my account for No valid reason, this is my humble request to garena team to unban my account.

                          Player name:Soͥrrͣyͫ.ᵝᵒˢ
                          ID:[protected]
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                            O
                            Omkar Girhe
                            Feb 15, 2022
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                            Address: [email protected]

                            Hello
                            Dear Garena team
                            My free I'd ban l am only used headshot config file which in used one time for fun l Didn't
                            Because of my free fire I'd ban l request you my ID unban and in future I will not do such mistakes.
                            My account . This is My humble request to free fire team to unban My account .

                            Player name Joker gaming
                            I'D [protected]

                            😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄ Please Sir I'd unban My account Sir please Sir 😭😭😭😭😭😭😭😭😭
                            +1 photos
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                              H
                              Halder Nikki
                              Feb 15, 2022
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                              Address: My id ban

                              Dear Garenafree fire, .
                              please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 30000INR its my old I’d I am also belong to a poor family please unban my free ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE
                              “”I LOVE FREE FIRE GIVE ME A CHANCE””
                              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                              PLEASE UNSUSPEND…..my UI id[protected] name ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ
                              Feb 15, 2022
                              Updated by Halder Nikki                               Dear Garenafree fire, .
                              please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 30000INR its my old I’d I am also belong to a poor family please unban my free ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE
                              “”I LOVE FREE FIRE GIVE ME A CHANCE””
                              GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                              PLEASE UNSUSPEND…..my UI id[protected] name ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ

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                                D
                                Danu Danu
                                Feb 14, 2022
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                                My free fire account suspend i real me sorry that's my mistake beacause iam good player please my account review i love free fire love you so much please review my free fire account
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                                  E
                                  EF KHRIS
                                  Feb 14, 2022
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                                  Address: Los Angeles

                                  Hello
                                  TEAM FREE FIRE
                                  I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
                                  Suspended my account for not any valid reason please back my account as soon as possible
                                  my charecter id. ([protected])
                                  my account name.(☆ᶠᶠᴳKris ⁰⁰⁷ )
                                  Thank you so much
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                                    D
                                    Dev Yadav.
                                    Feb 14, 2022
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                                    Address: [email protected]

                                    Check my acount and unsuspens my acount plese ok thank my uid is [protected]
                                    +1 photos
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                                      D
                                      Danger Kyli
                                      Feb 14, 2022
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                                      Address: Singapore
                                      Website: Consumer complaints

                                      Please forgive me and unsuspend my uid[protected]
                                      I will never use hack in my future

                                      I love free fire
                                      +1 photos
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                                        H
                                        Hemanth Kumara
                                        Feb 14, 2022
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                                        My friend(Id-[protected]) gifted me a K character bundle (Id[protected] but after me recieving it couldn't find it in either the vault or the character section
                                        +1 photos
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