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Updated: Apr 5, 2026
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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A
ARAVIND KUMAR OFFICIAL
Feb 15, 2022
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Address: India Telangana
Website: [email protected]

Hello Team Garena Free Fire. My free fire account has been suspended. I am emotionally broken for this. Team Garena Freefire I used the aim bot Auto Headshot config file only once in my Freefire account. Sir, I did not know that my free fire account would be suspended for this. I'm so sorry about that. I will never use this kind of hack file in my account again in future. Sir, I apologize for my actions.Sir, I am appealing to Garina Freefire to have my account unbanned as soon as possible.

Sir I'm waiting for your reply 😭😭😭
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    G
    Gautam Gajbhiye
    Feb 15, 2022
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    Dear Garena..
    Please unabn my id i use config file hack one time just for fun. please unban my free fire account in future i will never used any hack . I spend almost 30000 INR my old id I am also belong poor family please unban my free fire id 🙏🙏🙏 please please . I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
    I lOVE FREE FIRE GIVE ME A CHANCE I PROMISE I NEVER USED AND THIRD PARTY APPLICATION FILE
    PLEASE UNSUSPENDED ... FREE FIRE ID AS SOON AS POSSIBLE
    MY UID :-[protected]
    MY GAME NAME :- CUTEPIE
    MY GAME SERVER :- INDIA
    ID SUSPENDED DATE :- 11/2/2022
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      A
      AMIR KHAN KHATTAK
      Feb 15, 2022
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      Address: Kpk Pakistan

      Dear Gareena
      I hope you are all well. Actually my friend whose gaming name is ᎮᎶ『ᎠƐᗩͲꞪ』4U
      His freefire account has been suspended. Please consider his account as soon as possible. He has played more and more games with us but he has not used any abnormal activity, hack and any kind of wrong file hack. Has not done
      And with that, his freefire account has been suspended
      You are requested to check his account so that he can play more games in his UID.
      UID No. [protected]
      ID name ᎮᎶ『ᎠƐᗩͲꞪ』4U
      Thanks
      Feb 15, 2022
      Updated by AMIR KHAN KHATTAK       Dear Gareena
      I hope you are all well. Actually my friend whose gaming name is ᎮᎶ『ᎠƐᗩͲꞪ』4U
      His freefire account has been suspended. Please consider his account as soon as possible. He has played more and more games with us but he has not used any abnormal activity, hack and any kind of wrong file hack. Has not done
      And with that, his freefire account has been suspended
      You are requested to check his account so that he can play more games in his UID.
      UID No. [protected]
      ID name ᎮᎶ『ᎠƐᗩͲꞪ』4U
      Thanks
      Feb 15, 2022
      Updated by AMIR KHAN KHATTAK       Dear Gareena
      I hope you are all well. Actually my friend whose gaming name is ᎮᎶ『ᎠƐᗩͲꞪ』4U
      His freefire account has been suspended. Please consider his account as soon as possible. He has played more and more games with us but he has not used any abnormal activity, hack and any kind of wrong file hack. Has not done
      And with that, his freefire account has been suspended
      You are requested to check his account so that he can play more games in his UID.
      UID No. [protected]
      ID name ᎮᎶ『ᎠƐᗩͲꞪ』4U
      Thanks

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        P
        Priyanshu Mis
        Feb 15, 2022
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        Plz unban this game
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          À
          কষ্টের রাজা
          Feb 15, 2022
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          Address: Hatibandha laimonir hat

          Dear garena team,

          Hello sir, my name is akkas. I am using free fire have been. my account has been suspended

          l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

          But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

          Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname is ᴮᵈ᭄ⒶⓀⓀⒶⓈ࿐⁷¹ my user ID is [protected]
          Please give me my last chance I love free fire
          Please give me a last chance sir,

          Nick name_ Cᴿ࿐Shohagᵛⁱ
          User id_ [[protected]]
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            B
            Barun kshetrapal
            Feb 15, 2022
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            Address: Village:bara baharkuli, barnch:bardwan, police station:kalna,

            Hello
            Team garena free fire India
            My id was banned when I was playing the game,
            I haven't done anything wrong and I am sure that I have followed your rules of conduct,
            And I don't know why my account has been banned and I am sure that by mistake you have banned my account for No valid reason, this is my humble request to garena team to unban my account.

            Player name:Soͥrrͣyͫ.ᵝᵒˢ
            ID:[protected]
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              O
              Omkar Girhe
              Feb 15, 2022
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              Address: [email protected]

              Hello
              Dear Garena team
              My free I'd ban l am only used headshot config file which in used one time for fun l Didn't
              Because of my free fire I'd ban l request you my ID unban and in future I will not do such mistakes.
              My account . This is My humble request to free fire team to unban My account .

              Player name Joker gaming
              I'D [protected]

              😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭...⇄ Please Sir I'd unban My account Sir please Sir 😭😭😭😭😭😭😭😭😭
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                H
                Halder Nikki
                Feb 15, 2022
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                Address: My id ban

                Dear Garenafree fire, .
                please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 30000INR its my old I’d I am also belong to a poor family please unban my free ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ🙏ðŸ™...⇄ please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE
                “”I LOVE FREE FIRE GIVE ME A CHANCE””
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                PLEASE UNSUSPEND…..my UI id[protected] name ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ
                Feb 15, 2022
                Updated by Halder Nikki                 Dear Garenafree fire, .
                please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 30000INR its my old I’d I am also belong to a poor family please unban my free ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE
                “”I LOVE FREE FIRE GIVE ME A CHANCE””
                GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                PLEASE UNSUSPEND…..my UI id[protected] name ᴛʀᴀɴꜱꜰᴏʀᴍᴇʀ

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                  D
                  Danu Danu
                  Feb 14, 2022
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                  My free fire account suspend i real me sorry that's my mistake beacause iam good player please my account review i love free fire love you so much please review my free fire account
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                    E
                    EF KHRIS
                    Feb 14, 2022
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                    Address: Los Angeles

                    Hello
                    TEAM FREE FIRE
                    I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
                    Suspended my account for not any valid reason please back my account as soon as possible
                    my charecter id. ([protected])
                    my account name.(☆ᶠᶠᴳKris ⁰⁰⁷ )
                    Thank you so much
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                      D
                      Dev Yadav.
                      Feb 14, 2022
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                      Address: [email protected]

                      Check my acount and unsuspens my acount plese ok thank my uid is [protected]
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                        D
                        Danger Kyli
                        Feb 14, 2022
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                        Address: Singapore
                        Website: Consumer complaints

                        Please forgive me and unsuspend my uid[protected]
                        I will never use hack in my future

                        I love free fire
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                          H
                          Hemanth Kumara
                          Feb 14, 2022
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                          My friend(Id-[protected]) gifted me a K character bundle (Id[protected] but after me recieving it couldn't find it in either the vault or the character section
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                            S
                            sai mahesh teja neelapu
                            Feb 14, 2022
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                            Hi
                            This is Mahesh my free fire id [protected]
                            I was not hacker i didn't do any thing iam very good person plz i invested lot of money in free fire why i will hack i think my account gon hack or Anu technical issue
                            I really not hacked plz
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                              W
                              Wanpynkhraw
                              Feb 14, 2022
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                              Resolved

                              Address: Galaxis Building , 1 Fusionopolis place #17-10 Singapore 138522

                              Dear garena my account has been suspended and I have not break any rule and regulation provide by the garena policies please fix it as soon as possible I have lost more than 15, 000 on my account please help me I love free fire so much please unsuspend my account
                              My ID - [protected]
                              My ING - UN RUTHLESS
                              Feb 20, 2022
                              Complaint marked as Resolved 
                              My account has been suspended please fix it as soon as possible I have lost more than 15000 in my account I miss my account so much please unsuspend it free fire its like a part of my life now please please help me My ID - 1276958079 My ING - UN RUTHLESS My Gmail - [email protected] My phone No - 9378003978
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                              Dear garena please unsuspend my ID I have been waiting for a week now still no response from your policies please unsuspend my account sorry for breaking the rule I just do it's once and I have regret it please please unsuspend my account I love free fire so much and I miss my account so much and I promise that I won't break any rule anymore just please give me back my account. My ID and free fire games as well are the part of my life please unsuspend my ID
                              My ID - [protected]
                              ING - UN RUTHLESS
                              Reply
                              Please kareena my Facebook account id [protected] sorry
                              Reply
                              Fansur Sk Alomgir's reply, Feb 22, 2022
                              List retain my ID please read my ID
                              Wanpynkhraw's [Complaint's author] reply, Feb 23, 2022
                              Your account has been unsuspended you can play free fire now but only in iphone 11 pro
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                                S
                                Shehan Madushanka
                                Feb 14, 2022
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                                Address: Galle rode

                                Dear Garena Free Fire
                                Please unban my i'd use confing file hack one time just for fun.please unban my free fire Account once unbunned my free fire Account in futurel I will never used any hack .I spend almost 10000 INR my old i'd . I am also belong to a poor family please unban my free fire 🙏🙏🙏🙏🙏 please, please 😭😭😭😭😭😭 I HOPE YOU UNBAN MY FREE FIRE Account "I Love free fire Give me Chance" Give me a CHANCE I Promise I Never used any Third Party APPLICATION AND FILE Please Unsuspend ... Free Fire ID as soon as possible
                                MY UID = [protected]
                                MY Game Name =YMT　MR　CRUSE
                                MY Game Server = Singapore
                                Id Suspended Date = 2021/ 12/ 01
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                                  S
                                  Shehan Madushanka
                                  Feb 14, 2022
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                                  Address: Galle rode

                                  Dear Garena Free Fire

                                  Please unban my i'd use confing file hack one time just for fun.please unban my free fire account once unbanned my free fire account in future i will never used any hack. I spend almost 10000 INR my old i'd . I am also belong to a poor family please unban my free fire 🙏🙏🙏 please, please 😭😭😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT "I LOVE FREE FIRE GIVE me a CHANCE" Give me a Chance I Promise I NEVER USED ANY Third Party APPLICATION AND FILE Please UNSASPEND ...Free fire I'D as Soon as Possible ...

                                  MY UID = [protected]
                                  MY GAME NAME = YMT　MR　CRUSE
                                  MY GAME SEVER= Singapore
                                  ID SUSPENDED DATE= 2021/ 12/01
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                                    J
                                    JavidAhmadBhat
                                    Feb 14, 2022
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                                    Address: Jammu and Kashmir

                                    My ff I'D is suspended any reason please recover my ff I'D recover
                                    [protected]@gmail.com
                                    I'D [protected]
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                                      9
                                      9813699679
                                      Feb 14, 2022
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                                      Address: Kathmandu

                                      Hello
                                      TEAM FREE FIRE
                                      I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
                                      Suspended my account for not any valid reason please back my account as soon as possible
                                      my charecter id. ([protected]
                                      my account name.( ＢＮＧㅤC᭄RAJ7ꔪ
                                      Thank you so much
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                                        P
                                        Parvaizwani
                                        from Jammu, Jammu and Kashmir
                                        Feb 14, 2022
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                                        Address: Singapore

                                        Unsuspend my freefire account
                                        By mistake my friend used config file to beat another enemy for fun just in one room card.i request to Team garena freefire to unsuspended my freefire ID in future I will not make any mistake.i spend more than 50000 rupees on my id
                                        Hope my id will be unsuspend immediately
                                        In game name:꧁▪ PคʀvคᎥz࿐
                                        Uid:[protected]
                                        Level:68
                                        Spended money :more than 50000
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