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Garena Complaints & Reviews

www.garena.sg

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Updated: Mar 2, 2026

Complaints 12389

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811

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11578

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Complaint marked as Resolved
Hello Dear garena.I am playing free fire since last 3years.my free fire id ban.sorry I only use location hack which is only used for fun.I didn't know because of this my free fire id ban. I request you my free fire id be unbanned and in future I will not to do any such mistake 😢😢🙏🙏😭😭😭. I'm waiting [protected]. FF VISION

Feb 11, 2022

Updated by rahimuddin rahimuddin Hello
TEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id. ([protected])
my account name.( FF Ⓥ™Vɪsɪᴏɴ )
Thank you so much

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Address: Assam

Website: ffsupport.garena.com › en-us

Dear garena freefire
My ID was suspended when I was playing the game, I haven't done
any thing wrong and I am sure that I have followed your rules of
conduct and I Am sure that by mistake you have suspended My
Account For No Valid Reason.
i got the apk from chrome and
i used injector while playing game ( bellara blrx )
I will not use the wrong thing in the next time..i am sorry garena freefire please unban my account please please please please

I am ashamed please forgive me garena freefire.

I will not use such third party apps next time.

This is my Humble Request to Free Fire Team To Unban My Account.

Player Name:- ꧁⁍ＲคᎥនтαʀ ࿐
Player ID:[protected]

THANK YOU

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Address: Nepal,dang

Greena help👇

Hello

Dear, Greena team

My free fire I'd band I only used config file wich is only used for fun l don't know because of this my free fire I'd band requested you my I'd be unbanned and in future I will not do any such mistake 😓😓😭😭😓
I am waiting
My unbanned I'd:[protected]
name:ɢ★ɴꭷ ᴇxᴄﮩ٨ﮩꔪ
Server:India
Uid:[protected]

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Address: Assam

Dear Garenafree fire,

please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 60000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
PLEASE UNSUSPEND…..Free Fire Id as soon as possible.
Game uid:[protected]
Game name:- ᴸᴳᴺᴰ乂SOURAV乂
GAME suspended date:-07_02_2022

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Address: West bengal

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Dear Garenafree fire, .
please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

My UID : [protected]
My Game Name: ItzManas
My Game Server: India
Id Suspended Date:28.91.2022

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Address: Singapore

I'd unban request to you please do something as soon as possible

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Address: Assam

Website: Garena free fire

Dear Garena free fire..
Please unban my I'd.I use conflg file hack one time just for fun. please unban my free fire account once unbanned my free fire account in future I will never used any hack.l spend almost 10000 INR my old I'd i am also belong to a poor family please unban my free fire 🙏🙏🙏🙏 please please.🥺🥺 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT''I LOVE FREE FIRE GIVE ME A CHANGE''
GIVE ME A CHANGE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND... free fire I'd as soon as possible

MY UID :[protected]
MY GAME NAME :4am vision
MY GAME SERVER : India
ID SUSPENDED DATE : 10/02/2022

Feb 21, 2022

Complaint marked as Resolved

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Address: [email protected]

Dear garena team,

Hello sir, my name is akkas. I am using free fire have been 1 years .my account has been suspended

3 day ago l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname is ᴮᵈ᭄ⒶⓀⓀⒶⓈ࿐⁷¹ my user ID is [protected]
Please give me my last chance I love free fire
Please give me a last chance sir,

Nick name_ ᴮᵈ᭄ⒶⓀⓀⒶⓈ࿐⁷¹
User id_ [protected]

Feb 11, 2022

Complaint marked as Resolved

My Gmail [email protected] My in game name ᴮᵈ᭄ⒶⓀⓀⒶⓈ࿐⁷¹ MY UID 2382941116

Feb 11, 2022

Updated by MD Ali Akkas Please return my ID please please please return

View replies

K

Karan Kartik

Feb 12, 2022

Dear garena team,

Hello sir, my name is akkas. I am using free fire have been 1 years .my account has been suspended

3 day ago l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname is ×͜×₭₳Ɽ₳₦my user ID is [protected]
Please give me my last chance I love free fire
Please give me a last chance sir,

Nick name_ ×͜×₭₳Ɽ₳₦
User id_ [protected]

S

Sk ajahar

Feb 12, 2022

Please Garena my id has suspended plz give me my id. Im sorry for this haqe . Next time no chiting. im so sorry 🙏[protected]

L

LS Linda

Feb 12, 2022

Dear garena teams,
My Free Fire l'd Ban I Only Used Headshot Tool Application Which Is Only Used For Fun I Didn't Know Because Of This My Free Fire l'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake😭😭😭😭😭

My free fire uid [protected]
My ff name. ★彡LS☆LINDA彡★

I an waiting sir my ff id unsuspended please sir

S

Sk ajahar

Feb 13, 2022

Please Garena my id has suspended plz give me my id. Im sorry for this haqe . Next time no chiting. im so sorry 🙏[protected]

T

Tajel

Feb 14, 2022

Hi dear garena team

My free fire id has been suspended please help me to solve this problem I don't use any third party app or hack please help me

My free fire id:[protected]

My free fire game Name:Tajel+Uddin

Id Level:71

Please please 😢😢😢😢😭😭😭

T

Tajel

Feb 14, 2022

Please I'm free fire legend player please I'd return please last change please don't use hack please return my free fire Id no[protected]

ক

কষ্টের রাজা

Feb 15, 2022

Dear garena team,

Hello sir, my name is akkas. I am using free fire have been. my account has been suspended

l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname is ᴮᵈ᭄ⒶⓀⓀⒶⓈ࿐⁷¹ my user ID is [protected]
Please give me my last chance I love free fire
Please give me a last chance sir,

Nick name_ Cᴿ࿐Shohagᵛⁱ
User id_ [[protected]]

ক

কষ্টের রাজা

Feb 15, 2022

Dear garena team,

Hello sir, my name is akkas. I am using free fire have been. my account has been suspended

l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname isCᴿ࿐Shohagᵛⁱ my user ID is [[[protected]]
Please give me my last chance I love free fire
Please give me a last chance sir,

Nick name_ Cᴿ࿐Shohagᵛⁱ
User id_ [[protected]]

ক

কষ্টের রাজা

Feb 15, 2022

Dear garena team,

Hello sir, my name is akkas. I am using free fire have been. my account has been suspended

l am playing rank match 8, 9 in that match. I was killed by a hacker big head, loot location

But I can't control my angry I am tried to download a ff tools application at last it's working in 10, 11 match i know it is illegal then I am delete the ff tools application and download original from Google play store next day I am opening free fire but it's not responding lt will show my account is suspended

Please help me GARENA, I love free fire so much l can't live without GREENA FREE FIRE, please give me my account I'm never misuse the change trust me my account nickname isCᴿ࿐Shohagᵛⁱ my user ID is [[[protected]]
Please give me my last chance I love free fire
Please give me a last chance sir,

Nick name_ Cᴿ࿐Shohagᵛⁱ
User id_ [[protected]]

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Dear Garenafree fire,

please unban my I'd. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I'd. I am also belong to a poor family please unban my free fire AAAplease, please,

I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

I LOVE FREE FIRE GIVE ME A CHANCE GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.

PLEASE UNSUSPEND...Free Fire Id as soon as possible.

My UID: [protected]

My Game Name: satyajit

My Game Server: India Id Suspended Date:28/01/2022

Feb 10, 2022

Updated by Modon Das Dear Garenafree fire,

please unban my I'd. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I'd. I am also belong to a poor family please unban my free fire AAAplease, please,

I HOPE YOU UNBAN MY FREE FIRE ACCOUNT

I LOVE FREE FIRE GIVE ME A CHANCE GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.

PLEASE UNSUSPEND...Free Fire Id as soon as possible.

My UID: [protected]

My Game Name: satyajit

My Game Server: India Id Suspended Date:28/01/2022

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M

Modon Das

Mar 1, 2022

Sir,

My Free fire account is not opening. I don't know what happened. I think there are technical issues on my account. Please solve my account problem.

Thanks You.

Game Uid :[protected]
Game Name: satyajit

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Address: Ram chowk

Dear Garena,
I am playing Free Fire Since last 3 Years.
My account has been suspended Without any reason, as I have used game Booster application Which is Pre - Installed in my phone.

I request to review my I'd Once and if I found Guilty, You are liable To punish or charge me.

MY FREE FIRE ID -[protected]
ID LEVEL -58
ID NAME -Dz Nikhil
GMAIL - [protected]@gmail.com

Thank you sir
Have a great day ahead.

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Address: Assam

Dear Garenafree fire,
please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 60000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
PLEASE UNSUSPEND…..Free Fire Id as soon as possible.
Game uid:[protected]
Game name:- ᴸᴳᴺᴰ乂SOURAV乂
Game server:- Imdia

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Address: Aurangabad

Dear Garenafree fire, .
please unban my I’d. I use config file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 10000 INR my old I’d. I am also belong to a poor family please unban my free fire 🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

My UID : [protected]
My Game Name: Dᴀʀᴋ»Sɪᴅᴇʀ
My Game Server: India
Id Suspended Date: 12/14/2021

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Address: West Bengal

Hello,

TEAM FREE FIRE INDIA,

My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD, headshot rate I'm a normal player, please check once my account.

This is my Humble Request to Free Fire Team To Unban My Account.

Player Name :- ASB BIPLAB

ID:- [protected]

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Address: South West garo hills meghalaya

Hello Team Garena, My Account has been suspended for which i'am absolutely devastated, Sir i only used the headshot file once I don't know if my account will be suspended for this. Sir i will never use this kind of file again in the future. Sir i am appealing to Garena Free Fire Team, To return my account as soon as possible.

Sir i am waiting for your reply 🥺🥺😭

Game Name -= Phoenix
Game Uid = [protected]
Game Sever = India

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Address: Nadia

Dear Garenafree fire, .
please unban my I’d I use config file hack one time just for fun please unban my fre fire account I’d[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I’d I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid: [protected]
In game name: ARW DRACO SS
Level:64
Email subhohalder[protected]@gmail.com
I’m waiting 😭
Thank you…🙏🙏🙏

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Address: Gujrat ankleswer

Hello
TEAM FREE FIRE INDEA
My ID Was suspended When I Was Playing The Game.I Heven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct And I Am Sure That By Mistek You Have Suspend My Account For No Velid Reason, You Can Chek My KD, Headshot
rate and my frinde me report funlly and my id suspned i am a normal player, please chek once my Account.

This is my Humbal request i am poor Free Fire Team To Unban My Account.i am poor man

player name:❀★ᴍɪʏᴀʙʜᴀɪ★❀
ID:[protected]
Lv69

i am wating sir plz reply me 🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😔😔😔😔...⇄

Feb 10, 2022

Updated by maya gaming Hello
TEAM FREE FIRE INDEA
My ID Was suspended When I Was Playing The Game.I Heven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct And I Am Sure That By Mistek You Have Suspend My Account For No Velid Reason, You Can Chek My KD, Headshot
rate and my frinde me report funlly and my id suspned i am a normal player, please chek once my Account.

This is my Humbal request i am poor Free Fire Team To Unban My Account.i am poor man

player name:❀★ᴍɪʏᴀʙʜᴀɪ★❀
ID:[protected]
Lv69

i am wating sir plz reply me 🙏🙏🙏😭😭😭😭😭😭😭😭😭😭😭😭😭😔😔😔😔😔😔😔🤧🤧🤧🤧

View replies

M

maya gaming

Feb 15, 2022

Hii Sir,
Sorry I have used glitch files in Free Fire, but please give me a chance. I promise that in future I will play the game fairly, I request you to unban my I'd.
Thanking you in advance,
I hope you will look into this matter and do the needful as soon as possible.
Uid [protected]
Lv 69
Suspended date 31/01/2022
Plz unban my id

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Address: Singapore

Website: Freefire

Dear Garena Team,

My account got suspended 29th

yesterday. I can assure you I never used

any kind of Hacks and always played The

game fairly. I was facing Regular lags in

my device and I was searching for a

method to get rid of it. I used to follow a

YouTuber Name lag fix gamer" and 28th

yesterday he uploaded a video about how

to get rid of lags, I followed His steps and

Installed tools in my device and after a few

Hours my account got banned. lag fix

gamer removed his video after all these

issues. I had no intention to do something

wrong it was all a mistake.

I can't express how much disheartening it

Is for me to lose my I'd. It was the worst

Mistake of my life 💔💔. Please unban my

I'd. I promise I will never use third-party

Application.

Thanks

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Address: Pune Maharashtra

Dear garena free fire

Please unban my I used config file one time just for fun please unban my free fire account once unbanned my free fire account in future I will never used any hack I spend almost 2000 IRN my old account I am also belong a poor family place unban my free fire account

Please please please 🙏🙏🙏🙏 I hope you unban my free fire account

I love free fire give me a chance
Give me a chance I promise I never use third party application and files
Please unsuspend... Free fire id as soon as possible

My uid :- [protected]

Player name:-Jᴀᴄᴋ᭄ᏚᴘᴀʀʀᴏᏇ

My suspended date:-20|1|2022

Region:- India

Thank you

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Address: Kmv project limited

Please my account unban 😭 please
I use file I m sorry this use file 🙏🙏
😭😭😭😭😭😭😭😭😭

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Address: Punjab(Gurdaspur)

Hello,

TEAM FREE FIRE INDIA,

My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, This is my Humble Request to Free Fire Team To Unban My Account.

Player Name : JEEVANBHAI99

ID: [protected]

Thanks you
Mera free fire I'd 13 days pehle suspend hua ha

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