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Garena Complaints & Reviews

www.garena.sg

1

Updated: Apr 5, 2026

Complaints 12390

Resolved

811

Unresolved

11579

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Bhandar, East Champaran, Bihar

Https://www.consumercomplaints.in/garena-free-fire-account-unsespanned-c3108451

Jan 31, 2022

Updated by Prince Jhapk13 Hi Sir i am prince Kumar, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future My UID IS [[protected] My Gmail [protected]@gmail.com IN GAME UID Name is :[protected]

Jan 31, 2022

Updated by Prince Jhapk13 Hello sri garena
I used a config file for my account. I realize I made a mistake. Give my account only one chance. I promise you I will never do anything wrong again.
1. Server: india
2. Player uid: [protected]
3. My gmail: [protected]@gmail.com
4. Game lavel: 63
5. Smartphone model:

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I was playing clash squad ranked matches but my team was sliver, gold and diamond players but on opposite team was masters and heroic players I request to implement like rankings like this I have shared the screen shot

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Address: Free fire garena

Hello,
TEAM FREE FIRE INDIA,
I am From Gaming&Tips Partner Program,
My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And
I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You
Have Suspended My Account For No Valid Reason,
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name :[protected]@j文Th€kiLLr
Player ID:[protected]
Level. 58
Mob. [protected]
Gmail. [protected]@gmail.com

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Address: India bihar

My ID was suspended when I was playing the Game., I haven't Done anything wrong and I am sure that I have followed your rules of conduct, and l am sure that by mistake you have suspended my account for no valid reason
This is have humble request to free fire team to unban my account
Player name Op boss
ID [protected]

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Address: Singapore

Hello garena, im shivam from india, west bengal, hereby wants to convey u that I used only one glitch file in my id and I played only 3 to 4 matches... And I know that I made a very big mistake by doin so...its was a headshot config file.and I request u plzzzz unsuspend my id as I have spent an amount of something 5k to 6k which is very huge in amount for me.. It matters me a lot..I managed all the topup and membership with my pocketmoneys.im a high school student...though my monthly membership was still active on that time..either I want my money or my id back..its not a threat but its a humble request...im a middle class boy and I can feel how it hurting me now from inside... Its a kind apology to u plzzzz return me my id.. No detections will be further detected in my id again...below im giving my id details.
U id: [protected]
Game name:SHIVAM_FF (leaf symbol)
Gmail:[protected]@gmail.com

Thank you.

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Address: [email protected]

My I'd no [protected]
DIPANKAR007

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Address: [email protected]

In tha Garena my I'd hack please tha return

Jan 31, 2022

Updated by Ami Tomar Jan In tha garena my I'd hack please tha return

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Website: Free fire

Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id.[protected] name KANEKIKEN

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Address: Dibrugarh

Hello sri garena
I used a config file for my account. I realize I made a mistake. Give my account only one chance. I promise you I will never do anything wrong again.
1. Server: india
2. Player id/stats id: [protected]
3. Nickname: nitu
4. My gmail: [protected]@gmail.com
5. Game lvl: 57
6. Smartphone model: redmi 9A

Jan 31, 2022

Updated by Nitul Gogoi Phone/Mobile:
[protected]
Email:
[protected]@gmail.com

Hello sri garena
I used a config file for my account. I realize I made a mistake. Give my account only one chance. I promise you I will never do anything wrong again.
1. Server: india
2. Player id/stats id: [protected]
3. Nickname: nitu
4. My gmail: [protected]@gmail.com
5. Game lvl: 57
6. Smartphone model: redmi 9A

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Address: Athens

Dear garena team, i have an issue, im suspended from the game for no reason its says i have abnormal activity but i never use any hack and i dont even know how hack, my id is[protected] my email [protected]@gmail.com, my username á´°Ê³áµƒá¶œáµ˜Ë¡áµƒâ€¢ãƒ„â‚˜â‚ZZâœ¿à¿...⇄ i never topup from any 3rd party u can check, i have rank squad kd 1.10 if i use hack my rank kd will be high, but sometimes i play with random player, my current level 64 why would I hack i have 64 level, i search ur official website they there's not enough evidence to prove this account using hack so why did band me for, i attached this screen shot, i want ur attention please review my account and unban it soon as possible, thank you very much garena team

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S

saini shaab

Feb 3, 2022

uid -[protected]
name - @sainishaab
pls unban my id

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Address: bihar

Hello,
TEAM FREE FIRE INDIA,
Rank Automatically Deducted
My Rank Got Automatically Deducted From Heroic To Bronze 1 When I Was Playing The
Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of
Conduct, And I Am Sure That By Mistake You Have Deducted My Account Rank For No
Valid Reason,
This is my Humble Request to Free Fire Team To Please Bring Back My ID Rank.
Player Name :-sk meraj bos
Player ID:[protected]

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Address: lakhisari bihar

Dear Garenafree fire, .
please unban my Iâ€™d I use config file hack one time just for fun please unban my fre fire account Iâ€™d[protected] once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old Iâ€™d I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
â€œâ€I LOVE FREE FIRE GIVE ME A CHANCEâ€â€
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT

Jan 30, 2022

Updated by sk meraj bos Hello,
TEAM FREE FIRE INDIA,
Rank Automatically Deducted
My Rank Got Automatically Deducted From Heroic To Bronze 1 When I Was Playing The
Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of
Conduct, And I Am Sure That By Mistake You Have Deducted My Account Rank For No
Valid Reason,
This is my Humble Request to Free Fire Team To Please Bring Back My ID Rank.
Player Name :-sk meraj bos
Player ID:[protected]

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Address: Purba Bardhaman

Hello sir,
My free fire id is suspended.plz solve my problem. i only use script for fun.plz sir give me my id.In future i will not do any such mistakes Request u sir to be unbanned my id😔

I am waiting sir for your positive reply.😭😭

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Address: Kharsang aruchal oradesh

Website: Grena. Com

Hello Grena team...!
My free fire id is ban because I used heatshot glitch file... Which is only used for fun I don't know because of this my free fire id ban I request you my id be unbanned and in future I will not do any such misstake.. 🥲🥲🥲🥲
I am waiting😭😭😭😭
My id[protected]
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Address: Free fire india

Website: play.google.com/store/apps/details?id=com.dts.freefireth

Hi Sir i am Suman Rana, Sir
Free Fire Has Been Suspended
with out Any Reson i never use hack or
thard part application but my free fire id has been banned please chake out my id
return any way for last time as a chance

My UID IS [[protected]

Reply My Gmail [protected]@gmail.com

IN GAME NAME IS . DS✓RanaꔪBro

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Address: garena Frre fire india

Website: play.google.com/store/apps/details?id=com.dts.freefireth

Hi Sir i am Suman Rana, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS [[protected]

My Gmail [protected]@gmail.com

IN GAME NAME IS . DS✓RanaꔪBro

Jan 30, 2022

Complaint marked as Resolved

Hi Sir i am Suman Rana, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future My UID IS [1215480151 My Gmail [email protected] IN GAME NAME IS . DSâœ“Ranaê”ªBro

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B

Bindu Shing

Jan 31, 2022

Resolved] Garena Free Fire — Suspend my Free fire id . please Unban

D

Devansh Gothwal

Jan 31, 2022

Hi sir I am devansh I have never used hack just i use confi file 1 time i request you to open my free fire id i will never do such illegal thing in future My UID IS[protected] in game name is âš¡âš¡âš¡ DEVANSH âš¡âš¡âš¡

ẞ

ẞk ẞãhéb

Feb 1, 2022

+1

Hi sir I am saheb I never used hack just used config file 1 time I am request my id unban
My uid-[protected]
My id name -Panther59361

V

Vil Lian

Feb 1, 2022

My free fire account has been suspended before few days I was used hack for a mistake and nobody a second reason please un ban my I'd

V

Vil Lian

Feb 1, 2022

My free fire account has been suspended before few days I was used hack with a mistake and no second any reason please un ban my I'd

K

Kartikbhai72

from Ahmadnagar Maharashtra, Maharashtra

Feb 1, 2022

Hi Sir i am Suman Rana, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS [[[protected]]

My Gmail [[protected]@gmail.com]

IN GAME NAME IS . MR.ABHI

K

Kartikbhai72

from Ahmadnagar Maharashtra, Maharashtra

Feb 1, 2022

Hi Sir i am kartik bhavle, I have never used hack just i used injector 1 time i request you to open my id i will never do such illegal thing in future

My UID IS [[[protected]]

My Gmail [[protected]@gmail.com

IN GAME NAME IS . MR°ABHI•âœ“

R

Rezzak ali

Feb 1, 2022

Hi sir I'm Rezzak ali, I have used FF tools pro just I used config file 1 time I request you to open my I'd I will never do such illegal thing in future my I'd is [protected], my game name, FZ;) OFICIAL

M

Maityswarup

Feb 1, 2022

Hi sir im swarup, , I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future. My id is[protected], in game name Lucky ff

K

Kamrudin Raza Ansari

Feb 1, 2022

Hi sir I m salam my id is suspended so pleses a humble request of my id is Unsuspended please
my think in future my id is protected
please my id is suspended pleses ðŸ˜”ðŸ™ðŸ™ðŸ˜“ my game name is M G Salam
my id
[protected]

i m waiting please ðŸ˜”ðŸ˜”ðŸ˜°

K

Karish Sharma

Feb 1, 2022

please id unsusppended [protected]

A

Akshay Kumat

Feb 1, 2022

Dear sir my free fire id suspended plse recovery my account
My uid [protected]

8

8273808485

Feb 1, 2022

Suspend my account ff plz help unbend my account ff my I'd ff[protected]plz. Plz unbend my account

R

Rezzak ali

Feb 2, 2022

Garena free fire India team
Hi sir me use FF tools pro I'm sorry this app is rong please unban my id.[protected], please my id is my future please unban my id please ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜...⇄
Please please please please ðŸ¥ºðŸ¥º
Thank you
My id is ban date.31.1.2022
Please unban my id please please ðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥º iiii

R

Rezzak ali

Feb 2, 2022

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Garena
[Resolved] Garena Free Fire — Suspend my Free fire id . please Unban
L
Lodoputu1
Jan 30, 2022
Feb 1, 2022
Hi Sir i am Suman Rana, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS [[protected]

My Gmail [protected]@gmail.com

IN GAME NAME IS . DSâœ“Ranaê”ªBro
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Jan 30, 2022
Complaint marked as Resolved
Hi Sir i am Suman Rana, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future My UID IS [[protected] My Gmail [protected]@gmail.com IN GAME NAME IS . DSâœ“Ranaê”ªBro
Complaint comments 13 Comments
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Comments
áºž
áºžk áºžãhéb
Feb 1, 2022
+1
Hi sir I am saheb I never used hack just used config file 1 time I am request my id unban
My uid-[protected]
My id name -Panther59361

Reply
B
Bindu Shing
Jan 31, 2022
Resolved] Garena Free Fire — Suspend my Free fire id . please Unban

Reply
D
Devansh Gothwal
Jan 31, 2022
Hi sir I am devansh I have never used hack just i use confi file 1 time i request you to open my free fire id i will never do such illegal thing in future My UID IS[protected] in game name is âš¡âš¡âš¡ DEVANSH âš¡âš¡âš¡
Reply
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V
Vil Lian
Feb 1, 2022
My free fire account has been suspended before few days I was used hack for a mistake and nobody a second reason please un ban my I'd

Reply
V
Vil Lian
Feb 1, 2022
My free fire account has been suspended before few days I was used hack with a mistake and no second any reason please un ban my I'd

Reply
K
Kartikbhai72
from Ahmadnagar Maharashtra, Maharashtra
Feb 1, 2022
Hi Sir i am Suman Rana, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS [[[protected]]

My Gmail [[protected]@gmail.com]

IN GAME NAME IS . MR.ABHI

Reply
K
Kartikbhai72
from Ahmadnagar Maharashtra, Maharashtra
Feb 1, 2022
Hi Sir i am kartik bhavle, I have never used hack just i used injector 1 time i request you to open my id i will never do such illegal thing in future

My UID IS [[[protected]]

My Gmail [[protected]@gmail.com

IN GAME NAME IS . MR°ABHI•âœ“

Reply
R
Rezzak ali
Feb 1, 2022
Hi sir I'm Rezzak ali, I have used FF tools pro just I used config file 1 time I request you to open my I'd I will never do such illegal thing in future my I'd is [protected], my game name, FZ;) OFICIAL

Reply
M
Maityswarup
Feb 1, 2022
Hi sir im swarup, , I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future. My id is[protected], in game name Lucky ff

Reply
K
Kamrudin Raza Ansari
Feb 1, 2022
Hi sir I m salam my id is suspended so pleses a humble request of my id is Unsuspended please
my think in future my id is protected
please my id is suspended pleses ðŸ˜”ðŸ™ðŸ™ðŸ˜“ my game name is M G Salam
my id
[protected]

i m waiting please ðŸ˜”ðŸ˜”ðŸ˜°

Reply
K
Karish Sharma
23 hours 11 minutes ago
please id unsusppended [protected]
Reply
A
Akshay Kumat
20 hours 45 minutes ago
Dear sir my free fire id suspended plse recovery my account
My uid [protected]

Reply
8
[protected]
19 hours 31 minutes ago
Suspend my account ff plz help unbend my account ff my I'd ff[protected]plz. Plz unbend my account

Reply
R
Rezzak ali
0 minutes ago
Garena free fire India team
Hi sir me use FF tools pro I'm sorry this app is rong please unban my id.[protected], please my id is my future please unban my id please ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜...⇄
Please please please please ðŸ¥ºðŸ¥º
Thank you
My id is ban date.31.1.2022
Please unban my id please please ðŸ¥ºðŸ¥ºðŸ¥ºðŸ¥º iiii

M

Mishti Gaming

Feb 3, 2022

Hi Sir i am Gamer Mishtii, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS[protected]

Level :- 79

My Gmail - @[protected]@gmail.com

IN GAME NAME IS - Gamer_Mishti

M

Mishti Gaming

Feb 3, 2022

Hi Sir i am Gamer Mishtii, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS[protected]

Level :- 79

My Gmail - @[protected]@gmail.com

IN GAME NAME IS - Gamer_Mishti

S

Saurabh [email protected]

Feb 5, 2022

My free fire account has been suspended before few days I was used hack for a mistake and nobody a second reason please un ban my I'd

S

Saurabh [email protected]

Feb 5, 2022

My free fire account has been suspended before few days I was used hack for a mistake and nobody a second reason please un ban my I'd

M

Malik Saad

Feb 5, 2022

HelloTEAM FREE FIRE
I have not done anything wrong and i'm sure I have followed your rules of conduct and you have
Suspended my account for not any valid reason please back my account as soon as possible
my charecter id. [protected]
my account name.ê§âˆ†Devilãƒ„Dadê§‚
Thank you

R

Rhan Roy

Feb 6, 2022

Hallo Sir, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS --- [protected]

My game level--68

IN GAME NAME IS . ã€Ž ï¼´ï¼©ï¼§ï¼¥ï¼² ã€

R

Rhan Roy

Feb 6, 2022

Hallo Sir, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My UID IS --- [protected]

My game level--68

IN GAME NAME IS . ã€Ž ï¼´ï¼©ï¼§ï¼¥ï¼² ã€

S

Shah Shakir

Feb 7, 2022

my id was suspended when i was playing the game, i haven, t done anything wrong And i ame sure that i have followed your rules of confuct, And i am sure that by mistake you have suspended my account for no valid reason This is my Humble request to free fire team to unban my account .
my uid [protected]
Name tu madrocho
My phone number [protected]

S

Swarupkayal Rohit Kayal

Feb 7, 2022

Hi Sir i am somnath mondal, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future My UID IS [[protected]] My Gmail - [protected]@gmail.com IN GAME NAME IS . AH BARBER

A

Archu Soru Jaiswal

Feb 8, 2022

Dear Garenafree fire,
please unban my I’d. I use hadeshort file hack one time just for fun. please unban my fre fire account. once unbanned my free fire account in future I will never used any hack. I spend almost 30000 INR my old I’d. I am also belong to a poor family please unban my free fire ðŸ™ðŸ™ðŸ™please, please, ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE.
PLEASE UNSUSPEND…..Free Fire Id as soon as possible.

My UID : [[protected]]
My Game Name: á´®á¶ à¼’ÅžØá™ˆℜÄâ„£à¼’â“
My Game Server: India
Id Suspended Date:[28/01/2022]

R

Ravi Baramanna

Feb 12, 2022

Hi Sir i am Baramanna totad, I have never used hack just i used config file 1 time i request you to open my id i will never do such illegal thing in future

My uid is [protected]

My gmail is [protected]@gmail.com

My uid name â¤ï¸Baramannaâ¤ï¸

O

Omkar Girhe

Feb 15, 2022

My free I'd ban l am only used headshot config file which in used one time for fun l Didn't
Because of my free fire I'd ban l request you my ID unban and in future I will not do such mistakes.
My account . This is My humble request to free fire team to unban My account .

Player name Joker gaming
I'D [protected]

ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜...⇄ Please Sir I'd unban My account Sir please Sir ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜ðŸ˜

C

carrom king

Mar 13, 2022

Hello sir Dear Garenafree fire, .
please unban my I'd I use hack injector just for fun please unban my fre fire account I'd([[[OPÜ”á´Šá´€Éªêœ°ã…¤á¶ á¶ ]]]) once unbanned my free fire account in future I never used any hack I spend almost 10.000 BDT its my hobby I'd I am also belong to a poor family please unban my free fire account please, please, ðŸ¥ºðŸ™ðŸ™ðŸ™ðŸ˜ðŸ˜ I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND ANY HACK
Aur Maine Sirf Ek Game mein lagaya tha wapas delet kar diya aur hack lagye mujhe time ho gya tha lekin 1 week bad suspemded hu plz garena ek baar mujhe chane do nahin karunga khabi koi third party aap use nahin karunga plz greena free fire
PLEASE UNSUSPEND MY ACCOUNT

Uid:[[[protected]]]

In game name:OPÜ”á´Šá´€Éªêœ°ã…¤á¶ á¶

Level:57+
Email
[khanarbaz32412]@gmail.com

I'm waiting ðŸ˜

Thank you...ðŸ™ðŸ™ðŸ™

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Comment Guidelines

Address: Bariyatu tetar toli

Hello,
TEAM FREE FIRE INDIA,
My 1D Was suspended When I Was Playing The Game, I Haven't Done
Anything Wrong And I Am Sure That I Have Followed Your Rules Of
ConductAnd I Am Sure That By Mistake You Have Suspended My
Account For No Valid Reason, you can check my KD, headshot rate lI'm
a normal player, please check once my account.
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name ᴹᴿㅤPOGOㅤⓋ
ID:[protected]

View replies

[email protected]

Jan 30, 2022

hello team free fire india my i'd was suspended when i was playing in the game i haven't done anything wrong and i am sure that have followed your rules of conduct and i am sure that by mistake you have suspended my account for no valid reason, that is my humble request to free fire team to unbend my account.
My UID : [protected]

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Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore 138522

Hello
Dear garena team
My free fire account ban I play with hacker who come in my game randomly I didn't use hack and any such applications sir I didn't know because of this my account was suspended please accept my apology I didn't do this mistake again please unban my account I promise you I will not do this mistake again you can trust on me please please sir accept my apology
I spend about 45 to55k on my account and I have no my father and mother and I started to play game for not remember ðŸ˜ðŸ˜“ðŸ˜¥ðŸ™my dad mom more than 5 years I play game and I work hard and making level 77 ðŸ˜ by mistakes hacker come in random trust me sir please unsuspend my account I am very sad after suspend my account
Please sir accept my apology I promise you I will not break your rules and regulations again in future ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥ðŸ˜¥...⇄ sir hearthlyâ¤ï¸ requested you i am simple player first time my id suspended I am very sad I am going to frustrated ðŸ˜ðŸ˜plz sir hope you will understand my pain and hardwork and unband my account for one chance.Thank you all our garena teams for gave me chance to tell our problems â¤ï¸ðŸ™

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Address: Galixe buliding singapore

Website: www.garena.ff.com

My old id suspended without any reason please review my request 😭😭😭

Jan 30, 2022

Updated by Sohil Masnoor My old free fire I'd suspended without any reason please review
My complaint

Jan 30, 2022

Updated by Sohil Masnoor My uid is [protected]

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I haven't used any hack yet my ID is suspended please back my ID return plz garena and tnx you plz back my account my uid
[protected]

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