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Garena Complaints & Reviews

www.garena.sg

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Updated: Mar 2, 2026

Complaints 12389

Resolved

811

Unresolved

11578

Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Garena reviews & complaints page 522

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Address: Horipur santipur

Bro my I'd suspend I not use hack my I'd friends I give thus alone use my I not use please unban my I'd pls this first time hack so request myvid unban pls😭😭😭😭 level:58 uid:[protected]. Here of the i not use hack please 😭😭 . These abnormal activities suspended please unban recovery pls, 😭.

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Address: Singapur

Hello dear garena i am free fire lover sinc last 3 month my id suspend. First time use only head short hack. I am so sorry garena. Next time such rauls fallow and play free fire. Please unsuspend my id i am waiting. Please A 200 HHHHHsir next time such all rauls fallow no missing any rauls. A am very dippresan mood.😭😭😭😭😭😭😭😭😭😭😭😭😭

Uid [protected]

In ga me name ARX NITIN

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Address: Singqpuri

Hello

Dear Garena Team My Free Fire id ban | I am only used auto headshot config file which is used only for fun | i Didn't because of this my free fire I'd ban | I request you my I'd be unbanned and in future I will not do any such mistakes 😭😭😭😭😭😭😭😭😭😭😭😭 my uid

Uid [protected]

In game name ARX NITIN

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Address: सिंगापुर

Jan 12, 2022 Jan 29, 2022

Hello dear garena i am free fire lover sinc last 3 month my id suspend. First time use only head short hack. I am so sorry garena. Next time such rauls fallow and play free fire. Please unsuspend my id i am waiting. Please A 200 HHHHHsir next time such all rauls fallow no missing any rauls. A am very dippresan mood.

My uid [protected]

ARX NITIN

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Website: ffgarena.com

Please solved my problem

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Address: 1/330 tamilnadu,salem(dt), Elampillai mobile no 9791765188

Website: Garena submit request option sir my request submit not replay sir

"Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game . Sorry sir it's my mistake to use zArchiver app and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]"I'd number [protected] sir one time warning and recover sir please.
https://www.consumercomplaints.in/garena-b115978/page/4#:~:text=Hellow%20sir%2C%...⇄ fire%20id%20%5Bprotected%5D

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Address: India

My account was suspended so, I
request to unsuspended my account

Next time my mistake will not happen
So, please unbanned my account

UID[protected]
NAME= SHETTY BHAI

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Address: Churteli

My I'd has ban please unban my free fire account I have use config file but give me one chance please unban my I'd I love free fire thanks
My free fire I'd no [protected]

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Address: Chennai

Dear Garenafree fire, .
please unban my I’d I use config file one time in my free fire account.. my friend used my mobile and my I'd.. once unbanned my free fire account in future I never used any hack I spend almost 86000 INR its my old I’d I am also belong to a poor family please unban my free fire account🙏🙏🙏please, please, 😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
“”I LOVE FREE FIRE GIVE ME A CHANCE””
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND…..my UID [protected] id name MR✓GOKUL

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C

Crazy Crazy

Jan 31, 2022

Help me sir please. Give me a one chance sir.

V

Vicky@7698

from Vandavasi, Tamil Nadu

Aug 10, 2022

+1

Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my free fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT
Uid:[protected]
In game name:I"FOR"ME
Level:72
Email : [protected]@gmail.com
I'm waiting 😭
Thank you...🙏🙏🙏

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Address: Kalutara south, sri lanka

Hello sri garena
I used a config file for my account. I realize I made a mistake. Give my account only one chance. I promise you I will never do anything wrong again.
1. Server: indonesia
2. Player id/stats id: [protected]
3. Nickname: L T HASHI
4. My gmail: [protected]@gmail.com
5. Game lvl: 57
6. Smartphone model: poco x3 nfc

Jan 30, 2022

Complaint marked as Resolved

The free fire company said it could not return the account.I'm been telling them for a long time now.please unbanned my fire fire account.

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S

Subhakanta Roul

Jan 30, 2022

Hlw garena free fire team.

My free fire i'd was baned .I have used ff tools for fun, but i dont know that my id will baned. I love my free fire id very much.
I swear i will will never do like this Please help me, and get my i'd back
again.
I am now repented for that
Once my id unbanned in future i will never do anything like this.
Please unbanned my id, please
help me, help me
My uid-[protected]
My name - SAROJ5135M
please help me.I am waiting for 😭😭

Thank you

S

Shah Arsalaan

Jan 30, 2022

Hello
TEAM FREE FIRE INDIA
My ID was suspended because I have used hack in my game I know it's not allowed in game I have cheated but now I would not do such a hack in future. I am really very sorry for my this behavior
Sir, please accept my request and please unban my freefire account it's my humble request please I wanna give you sureity I will never use such things in game nor do the things which are not allowed please grant my request and unban my freefire account
Player name : shah arsalaan
Player ID : [protected]

S

sk meraj bos

from Lakhisarai, Bihar

Jan 30, 2022

Hello,
TEAM FREE FIRE INDIA,
Rank Automatically Deducted
My Rank Got Automatically Deducted From Heroic To Bronze 1 When I Was Playing The
Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of
Conduct, And I Am Sure That By Mistake You Have Deducted My Account Rank For No
Valid Reason,
This is my Humble Request to Free Fire Team To Please Bring Back My ID Rank.
Player Name :-sk meraj bos
Player ID:[protected]

my level 71
i am old pleyr

P

Pranto dhor

from Jamtara, Jharkhand

Jan 31, 2022

Hello sri garena
I used a config file for my account. I realize I made a mistake. Give my account only one chance. I promise you I will never do anything wrong again.
1. Server: India
2. Player id/stats id: [protected]
3. Nickname: DR.PYSCHO
4. My gmail: [protected]@gmail.com
5. Game lvl: 71
6. Smartphone model: OPPO F19 Pro

Pranto dhor's reply, Jan 31, 2022

Sir please reply

S

Sanjay Ak

Feb 1, 2022

Hello,
TEAM FREE FIRE INDIA,
Rank Automatically Deducted
My Rank Got Automatically Deducted From Heroic To Bronze 1 When I Was Playing The
Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of
Conduct, And I Am Sure That By Mistake You Have Deducted My Account Rank For No
Valid Reason,
This is my Humble Request to Free Fire Team To Please Bring Back My ID Rank.
Player Name :- नल्लाsanju
Player ID:[protected]

my level 51
i am old pleyr

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Address: Kalol

Dear Garena, I am playing Free Fire since last 3 years. My account has been suspended any reason, as I have use game booster application which is Pre - installed in my phone. I request to review my I'd once and if I found Guilty, you are liable to punish or charge me. MY FREE FIRE ID : [protected][protected] ID LEVEL : 63ID NAME : ͲᎻᎪᏦϴᎡ༒ᏀᎪᎷᎬᎡ my gmail :[protected]@gmail.com Thank you sir, Have a great day ahead.

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Address: Uttarakhand

Hello,
TEAM FREE FIRE INDIA,
I am From Gaming&Tips Partner Program,
My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And
I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You
Have Suspended My Account For No Valid Reason,
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name :[protected]@j文Th€kiLLr
Player ID:[protected]

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Address: Galaxis Building, 1 Fusionopolis Place #17-10, Singapore - 138522

Website: ff.garena.com

Dear sir, , , i played free fire since 2019, , , , sir i didn't use any hack or any glitch file, , , , but you also my account banned with out any reason why sir, , , , yes sometimes hacker come in my match as a teammates but didn't use hack and my opponent enemy also reported me, , , but i didn't use any hack, , , please sir understand, , i didn't use any hack, sometimes my hacker teammates come in my match, , , but i didn't, , , , so why sir you sushpend my id, , , please sir unban my id i belong a very middle class family, , , I used to topup by stealing my parents' money in the game, , , , please sir understand, , , , , i am very sorry for your mistakes, , ,

In Game Name:- ╰ɪᴘ╯sᴜʙɪʀ ғғ
Uid:- [protected]
Level:- 66

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Address: Uttarakhand

Hello,
TEAM FREE FIRE INDIA,
I am From Gaming&Tips Partner Program,
My ID Was suspended When I Was Playing The Game, I Haven't Done Anything Wrong And
I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You
Have Suspended My Account For No Valid Reason,
This is my Humble Request to Free Fire Team To Unban My Account.
Player Name :[protected]@j文Th€kiLLr
Player ID:[protected]
Level:58

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Hello,
Dear Garena Team,

My Free Fire I'd Ban I Only Used Flasher Gfx Tool For FF Application Which Is Only Used For Fun I Didn't Know Because Of This My Free Fire I'd Ban I Was Just Playing 2 game Burmuda CS Then I See That My I'd Has Been Suspended I Did not Know That The Trick Would Work I Beg You..Forgive Me Once And I Will Never Do Such A Wrong Thing... I Request You My I'd Be Unbanned And In Future I Will Not Do Any Such Mistake.🥺😟😟😟😟😟🥺🥺🙏🙏
UID:-[protected]
Player Name:-69 ROWSON RD

I Am Waiting...😢😥😥

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Address: Bijni Part Subdistrict

Hello dear garena i am free fire lover my id suspend . First time use only head short hack. I am so sorry garena. Next time such rauls fallow and play free fire. Please unsuspend my id i am waiting . Please🙏🙏🙏🙏🙏 😭😭😭😭😭😭😭😭sir next time such all rauls fallow no missing any rauls. A am very dippresan mood.

Player Name:SB᭄ꦿSURASH
Player ID:[protected]

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Address: Dhaka,Gazipur

Hello sir my free fire I'd is suspended but I don't use any hack of my account please unban my free fire account I request you sir

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Gerina Is I expressing my love Free Fire is a good game in the world I almost play games 1.5 Year I am only using Game Booster but my ID is suspended My ID gives me back I love Garina Free Fire game Love You Guerina Free Fire my uid
[protected]

Jan 29, 2022

Updated by SIAM RAHMAN At first there was a lot of love. I played the game for 1.5 years. Please give it back to my ID [protected]

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R

Rafiur Rahman Siam

Feb 1, 2022

My game id os ban without any reason i am from Bangladesh
Plz garena give me my 8d back plz my uid [protected]

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Address: Shopian india jammu kashmir

Website: [email protected]

My id has been suspended sir i have no hack use trust me but my id was another divece i think my friend use any file in my I'd but i don't know please sir i playing at least 3 years this game why i use any hack sir please help me please unban my account
Uid:[protected]
Player name DILSE. SORRY.
EMAIL:[protected]@GMAIL
COM

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Address: Shopian jammu and kashmir

Website: [email protected]

Hello team free fire india.
My I'd was suspended when I'm playing the game. Please team gareena help me give me a last chance i can't use any 3rd party application please help me i request you please thank you.
Player Name:DILSE.SORRY.
ID:[protected]
Email:[protected]@gmail.com

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