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Garena Complaints & Reviews

www.garena.sg
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Updated: Mar 2, 2026
Complaints 12389
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Bad 😕 It seems that Garena has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garena reviews & complaints page 529

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ब
बालमीक राजपूत
Jan 19, 2022
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Address: Singapore

Hello dear garena freefire my account has been showing there are abnormal activities with your account it has been suspended i don, t know how do i recover my account i use normal configuration please help me i belong to a very poor family i have only one account i almost use my 40000 money in freefire please get back my account please 🙏
Uid [protected]
Name lazygamer2.1
Phone number [protected]
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    J
    JidaanJD
    Jan 19, 2022
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    Address: India

    Sir.
    My free fire ID was suspended without any reason please return my id
    I am older free fire
    Please review my I'd
    My uid.[protected]
    Game name. Jidan_JD
    Please return my free fire ID
    Thank you sir
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      A
      anuu vish
      Jan 18, 2022
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      Address: Singapore

      Hello
      Garena I am anurag vishwakarma last 4 days before I am play game and I logout my account . next day my account was suspend I dont know, why you suspend my account . I rally request you please back my account .
      Id name - AV"Smooth777
      Uid - [protected]

      Please chek my last gameplay I not used any hackes you just chek and please back my account.
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        A
        Alex 123
        Jan 18, 2022
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        Address: Singapore (HQ) Singapore #03-20 Galaxis, 1 Fusionopolis Pl

        Hello dear garena i am free fire lover sinc last 15 days my id suspend . First time use only head short hack. I am so sorry garena. Next time such rauls fallow and play free fire. Please unsuspend my id i am waiting . Please🙏🙏🙏🙏🙏 😭😭😭😭😭😭😭😭sir next time such all rauls fallow no missing any rauls. A am very dippresan mood.
        [protected]
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          S
          SHINCHAN COMEDYS
          Jan 18, 2022
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          Address: Singapore
          Website: ffsupport.garena.com › en-us Garena Free Fire

          After this, the complete application form will open in front of you, in which all of you will have to enter the details like IGN, Free Fire ID [protected] and Reason of Ban etc.
          The information entered by you must be correct and if the information is found to be incorrect then your application will be cancelled.
          Lastly, you have to submit your appeal form after which your Free Fire ID [protected] will be verified and after some time your Free Fire ID will be unbanned.
          After completing all the above steps, all our Free-Fire players can easily unban and suspend-free their banned Free Fire ID [protected].
          View replies
          Garena 请取消我的帐户禁令。garena iam 20 请求已发送未响应 garena 请取消我的帐户禁令，请原谅
          Reply
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            T
            TN_ 75 ABISH RAJ
            Jan 18, 2022
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            Resolved

            Address: Cheenai
            Website: Suspended

            Hello sir i am playing free fire 2 year ago i will spend more money to my free fire account and i will use one time antana hack for custom match use one time please give me a chnase sir plse free fire life part one sir please help me sir [uid:[protected]]
            May 30, 2022
            Complaint marked as Resolved 
            Sir unban my id sir help sir my uid :2024772129. Garena was not unban my id plse sir help me
            Apr 08, 2022
            Updated by TN_ 75 ABISH RAJ             ᴄᴄㅤᴀʙɪ⁹⁹⁹
            Apr 08, 2022
            Updated by TN_ 75 ABISH RAJ             [protected]
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              A
              ART OF WAR 3
              Jan 16, 2022
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              Address: Sherabad po mathra tehsil mathra district peshwar pakistan

              Sir ye kia mazak hon raha han ye kistarah hogya han ye game sab hacker hote han is game se tu maZak bangya han
              Hamm log itne tang agye han ke ye game choor de
              Bohat dosto ne gem chordya han han is hack ke waja se ye ek tools han is me ye hack hota han
              So please ia masli ka hal jalde nakali warna ye gam khatam ho jyega please please please
              Profile name: tc pagal
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                M
                Marcus Kent Hamson
                Jan 16, 2022
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                Someone used my email to create an account on Jan 15 and I have no way to contact customer service to resolve it. I can't login because there is a different mobile number linked to the account to receive a verification code.
                I need them to delete the account associated with my e-mail address but have no way to reach them because all support links on their site are either broke or require me to login which I can't do since I didn't create the account.
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                  M
                  Muthukumarasamy Kannan
                  Jan 15, 2022
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                  Dear sir,
                  My son playing Gareena ff last 2 to 3 years . He is spending more time in this game . He cant study well and reducing food and went to stay long time play alone. This is not good . Suddenly stop this playing option is lead to abnormal behavioural changes. We want to reduce his interest to play this game first . Thats why I want to get sugession about to restrict and reduce continous playing.

                  1. Warning to player
                  2. If anyway from your side

                  NB :

                  Phone number :[protected]
                  ( Id is not available bcoz he is hiding me )
                  If any additional details regarding this complaint letter please ask I will provide up on request.

                  Kannan,
                  [protected]@gmail.com
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                    ꧁
                    ꧁रॉयल ༒बाबू ꧂
                    from Shirpur, Maharashtra
                    Jan 14, 2022
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                    Address: Singapore

                    Hello Garena,
                    Hello Sir, my name govind. I'm using free fire have been last 1 months, my account has been suspended.

                    30 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, ꧁रॉयल ༒बाबू ꧂my user ID is:[protected]

                    Please give me my last chance... I Love Free Fire...
                    Please give me a last chance sir,

                    Nickname=꧁रॉयल ༒बाबू ꧂

                    user ID=[protected]
                    Jan 14, 2022
                    Updated by ꧁रॉयल ༒बाबू ꧂                     Hello Garena,
                    Hello Sir, my name govind. I'm using free fire have been last 1 months, my account has been suspended.

                    30 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, ꧁रॉयल ༒बाबू ꧂my user ID is:[protected]

                    Please give me my last chance... I Love Free Fire...
                    Please give me a last chance sir,

                    Nickname=꧁रॉयल ༒बाबू ꧂

                    user ID=[protected]
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                      N
                      Nur sk
                      Jan 14, 2022
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                      Address: [email protected]
                      Website: Chorm

                      Dear Garenafree fire, .
                      please Unsaspend my I'd I use config file one time just for fun please unban my fre fire account I'd[protected] once Unsaspend my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                      ""I LOVE FREE FIRE GIVE ME A CHANCE""
                      GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                      PLEASE UNSUSPEND MY ACCOUNT
                      Uid:[protected]
                      In game name: ★Sᴀнᴇʙ★ƳƬ࿐°
                      Uid [protected]
                      Level:60
                      Email [skn799046]@gmail.com
                      I'm waiting 😭
                      Thank you...🙏🙏🙏
                      PLEASE SIR AKBAR MAFF KARDO PLEASE SIR PLEASE PLEASE
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                        B
                        Bittu Bhi Ytr
                        Jan 14, 2022
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                        Address: India

                        Please sir my I'd Unban
                        My UID= [protected]
                        Nickname= AllanQ25570

                        Please Free Fire Team Sir My I'd Unban
                        Please My I'd Unban
                        Please sir my id unban
                        Please sir my I'd unsuspended
                        Please free fire team my id unsuspended
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                          P
                          Pravin Ghungase
                          Jan 13, 2022
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                          Address: Paithan

                          I am open the game and then game is opne but ther a one issue my friends no show in my friends list and then show but all offline please fix the bug
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                            N
                            Nur sk
                            Jan 13, 2022
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                            Address: [email protected]
                            Website: Chorm

                            Dear Garenafree fire, .
                            please Unsaspend my I'd I use config file one time just for fun please unban my fre fire account I'd[protected] once Unsaspend my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT i AM VERY VERY VERY SORRY SIR
                            ""I LOVE FREE FIRE GIVE ME A CHANCE""
                            GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                            PLEASE UNSUSPEND MY ACCOUNT
                            Uid:[protected]
                            In game name: ★Sᴀнᴇʙ★ƳƬ࿐°
                            Uid [protected]
                            Level:60
                            Email [skn799046]@gmail.com
                            I'm waiting 😭
                            Thank you...🙏🙏
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                              A
                              Ananya926.
                              Jan 13, 2022
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                              I tried to login my id of Captain127A but it is not starting and displaying network connection error and send report. I send report many times but it is not working and also my network is working on my other id's. Please help.

                              Thanks
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                                K
                                Krishan Kanth
                                Jan 13, 2022
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                                I have paid Rs.30 for special airdrop by using SBI Bank account...the amount taken by times of money but the rewards were not received at my vallet... please kindly check the issues
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                                  U
                                  Ugyvivvu
                                  from Shillong, Meghalaya
                                  Jan 13, 2022
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                                  Hi,
                                  Garena please buy me a pet because when I reached level 10 also the pet didn't get unlocked.
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                                    T
                                    Tyson11
                                    from Banswara, Rajasthan
                                    Jan 13, 2022
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                                    I spend 4000 diamonds for top up and I used the diamonds I cannot get the diamond back but I exchange you can ban my Id please refund my money my I'd worth more than 4000 please I beg you refund my money
                                    Money was transmitted by.[protected] this uid please refund my money
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                                      Tyson11
                                      from Banswara, Rajasthan
                                      Jan 13, 2022
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                                      I spend 4000 diamonds for top up and I used the diamonds I cannot get the diamond back but I exchange you can ban my I please refund my my I'd worth more than 4000 please I beg you refund my money
                                      Money was transmitted by.[protected] this uid please refund my money
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                                        S
                                        Srihari@
                                        Jan 13, 2022
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                                        Garena sorry to tell that my friend unknowingly top up money for topup event yesterday and today . he did it without my permission . so please refund the money back as i need for my fathers checkup
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