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Garena Complaints & Reviews

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Updated: Mar 2, 2026
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R
Ramesh_626
Nov 26, 2021
Resolved
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Resolved

TEAM GARENA,
Hello Sir, my name is Ramesh. I'm using free fire more than 2 Years, my account has been suspended.
More time I'm killed by a hacker in Ranked Game, I can't control my angry that’s why I am using glitch in my I'd, sorry for that never do again.
I can't live without GARENA FREE FIRE, Kindly give me my account I'm never misuse the chance
I have spent a lot of money and time on this account. Kindly unsuspended my account
Thank you,
ID DETAILS.
UID: [protected]
Game Name: ꧁R.தமிழன்꧂
Lv.65
Nov 26, 2021
Complaint marked as Resolved 
Kindly Unsuspend my Accound bcz I spend more money and Time...
Nov 30, 2021
Updated by Ramesh_626
My problem not Resolved...kindly help me( Request to Unsuspend my Free Fire Account)
Hello Sir, my name is .PsyCHO✓DaD I'm using free fire more than 2 Years, my account has been suspended.
More time I'm killed by a hacker in Ranked Game, I can't control my angry that’s why I am using glitch in my I'd, sorry for that never do again.
I can't live without GARENA FREE FIRE, Kindly give me my account I'm never misuse the chance
I have spent a lot of money and time on this account. Kindly unsuspended my account
Thank you, ID DETAILS.
UID: [[protected]]
Game Name: PsyCHO✓DaD
Lv.62
हैलो,
टीम गरेना फ्री फायर इंडिया,
जब मैं खेल खेल रहा था तब मेरी आईडी पर प्रतिबंध लगा दिया गया था, मैंने कुछ भी गलत नहीं किया है और मुझे यकीन है कि मैंने आपके आचरण के नियमों का पालन किया है, और मुझे नहीं पता कि मेरा खाता क्यों है प्रतिबंधित किया गया है और मुझे यकीन है कि आपने बिना किसी वैध कारण के गलती से मेरे खाते पर प्रतिबंध लगा दिया है, यह मेरा विनम्र अनुरोध है कि मेरे खाते को हटा दिया जाए।

खिलाड़ी का नाम:- X_SHUBHAM_7K
यूआईडी:- [protected]
Hi dear garena team
my account suspended please help me to solve this problem I don't use any third party app or hack please help me
I'd game [protected]
Level 74
In game name emptyboy
Rimiki Gaming's reply, Dec 1, 2021
Iunsuspended my account please sir
Hello Garena,
Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺Ramesh༻꧂, my user ID is:[protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname=꧁༺Ramesh༻꧂,

user ID=[protected]
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Sep 02, 2019
Updated by Ramesh Love
Hello Garena,
Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺Ramesh༻꧂, my user ID is:[protected]

Please give me my last chance... I Love Free Fire...
Please give me a last chance sir,

Nickname=꧁༺Ramesh༻꧂,

user ID=[protected]
Complaint comments 217 Comments
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ff gareena ser My name is Hamdhi My Id is currently disconnected I'm very worried I made a mistake Antana config file used Some friends said it would not be disconnected i[censored]sed This is the first time I apologized to Greena for not using it I still have no definite information Six months Seven months I played Free fire Why didn't you test me? I made this mistake unknowingly in a short period of time Please help me now I will not make such mistakes in the future ff Greena I will act legally
My uid no;-[protected]
Game name:-HAMDIK4420N
TEAM GARENA,
Hello Sir, my name is Ramesh. I'm using free fire more than 2 Years, my account has been suspended.
More time I'm killed by a hacker in Ranked Game, I can't control my angry that’s why I am using glitch in my I'd, sorry for that never do again.
I can't live without GARENA FREE FIRE, Kindly give me my account I'm never misuse the chance
I have spent a lot of money and time on this account. Kindly unsuspended my account
Thank you,
ID DETAILS.
My id [protected]
Complaint marked as Resolved
I used hack one time for prank on my friend and after 2 days garena free fire suspend my free fire account I promise I never use hack and any file Please help me bi almost spend 15000 INR this account please UNSUSPEND my free fire account Email [protected]@gmail.com
Mobile no [protected]
MY PLAYER ID-[protected]
MY PLAYER NAME-RDX-ROHIT
MY ID LEVEL-64
PLEASE HELP ME
PLEASE HELP ME
RDX ROHIT's reply, Dec 9, 2021
PLEASE HELP ME
Complaint marked as Resolved
I used hack one time for prank on my friend and after 2 days garena free fire suspend my free fire account I promise I never use hack and any file Please help me bi almost spend 15000 INR this account please UNSUSPEND my free fire account Email [protected]@gmail.com Mobile no [protected]
MY PLAYER NAME-RDX-ROHIT
MY PLAYER ID-[protected]
MY PLAYER ID KA LEVEL-64
My Free Fire I'd is ban I Only used antina config file which is only used for fun I didn't know because of this my Free Fire I'd is ban I request you my I'd be unbanned and In future I will not do any such mistake 😭😭😭😭😭😭😭😭😭😭😭
Sorry garena plese help ...
I am waiting...I love Free Fire..
dear garena free fire team

My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected]
Player[protected]
LEVEL - 68
ID NAME -SARKAR YT
GMAIL- [protected]@gmail.com
THANK YOU--
HELLO,

TEAM GARENA FREE FIRE INDIA,

My ID Was Banned When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don't know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To Unban My Account.

Player Name :- ANSARI03238Q
ID:- [protected]
HELLO,

TEAM GARENA FREE FIRE INDIA,

My ID Was Banned When I Was Playing The Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Don't know why my Account Has Been Banned And I Am Sure That By Mistake You Have Banned My Account For No Valid Reason, This is my Humble Request to Garena Team To Unban My Account.

Player Name :- ANSARI03238Q
ID:- [protected]
dear garena free fire team My free fire Account suspended. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unsuspended my free fire game Please i request you to unsuspended my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unsuspended my free fire game. Please unsuspended my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id:[protected] LEVEL - 64 NAME -ISㅤITACHIㅤ亗
[protected]@gmail.com
THANK YOU--
I'd have not anything wrong and i am sure I have followed your rules Of conduct and you have suspended your account for not any valid reason please Back my account as soon as possible my character I'd [protected] my account name wajid /darklove thank you so much
Dear garena i am playing free fire Since last 3 years. My account has been suspended without any reason, as I have used game booster application which is pre-installed in my phone. I request to review my i'd Once and if I found Guilty, you are Liable to punish or charge me . MY FREE FIRE ID ID LEVEL 65 ID NAME ?darklove? [protected]@gmail.com Thank you sir Have a great day ahead.
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    Dhanush FF YT
    Nov 26, 2021
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    Address: 62-127, sangadigunta, mainroad, guntir

    This thread was updated on Jun 30, 2021
    In my account Negative diamonds issue acquired without any refund made. For this I made request in free fire customer service they reply me with old negative diamonds issue which is already lift the restriction by top up diamonds now this is occurred second time without any refund and I send that all details to free fire customer support they didn't reply.I don't know why they are sucking money from poor people. And hereby I attach all the details and my id also.
    UID:[protected]INDIA server)
    +2 photos
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      M
      Mersal Justin
      Nov 26, 2021
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      Address: Ramanapuram

      Hi hallo
      My account was saspandated name TN TOM √
      User I'd[protected]
      Nov 26, 2021
      Updated by Mersal Justin
      Plecse
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        G
        Gokspandya
        Nov 26, 2021
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        Sir my name is Gokul. My account has been suspended by you. My account was hacked by someone. It was a third party use. My I'd ([protected]). My name is ( Ꭻᴀᴄ𝘬𝘚ᴘᴀʀʀ𝘰𝘞࿐) . Please help to unban my account. I am playing for last 3 years. I love free fire.
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          H
          Hamayun Khan Afridi
          Nov 26, 2021
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          I have purchased diamond in 2 accounts on gareena top up free fire website but I haven't received in my account.
          The balance has been cut then why I can't received?
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            S
            Saran Surviva
            Nov 25, 2021
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            Address: Coimbatore tamilnadu 641018

            Hello Garena,
            Hello Sir, my name is SARAN. I'm using free fire have been last 1 DAY, my account has been suspended.

            I'm playing a rank match... in that match I'm killed by a hacker

            But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

            Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is BB DARK, my user ID is:[[protected]]

            Please give me my last chance... I Love Free Fire...
            Please give me a last chance sir,

            Nickname=BB DARK,

            user ID=[[protected]]
            Nov 25, 2021
            Updated by Saran Surviva
            MY ID WAS SUSPEND GARENA PLEASE GIVE MY ACCOUNT PLEASE GARENA ..

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              S
              Sid Arth
              Nov 25, 2021
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              Address: Mecheda, Mecheda Bus Stande
              Website: garena free fire

              I am rechrge time payment already done but the reachrge is not succsessful in the game...how many times this typa happen garena. i am returning my money immedietly
              Nov 25, 2021
              Updated by Sid Arth
              i am returing my money as soon as possible

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                H
                HARI TT
                Nov 25, 2021
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                Address: Hari
                Website: UNBANNED

                My id been please recovery
                l am nhack place recovery
                [protected] uid 😭😭😭😭😭😭😭😭😭
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                  S
                  Sid Arth
                  Nov 25, 2021
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                  Address: Mecheda, Mecheda Bus Stande

                  I am rechrge time payment already done but the reachrge is not succsessful in the game...how many times this typa happen garena
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                    S
                    s.shasiny s.shasiny
                    Nov 24, 2021
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                    Address: srinanka

                    Dear Garena ;
                    Iam very sorry for my mistakes. Iam realise my mistakes, Here after iam not do any hacks, bugs etc... So please grand me unsuspended my Free Fire id
                    my id:-[protected]
                    game name:-ᴮᴳ╱ㅤşᴛᴇᴇғᴀɴ
                    Thanking yo
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                      A
                      Anita Singh Sughalia
                      Nov 24, 2021
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                      I have playing the from 3 years but there is no free diamonds in game please provide me 500 diamonds
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                        Osas
                        Nov 24, 2021
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                        Website: www.garena free fire.com

                        😭 please 🙏🙏 my account was ban due to my friend who I wanted to invite to FF but he mistakenly use my SSA SEVER ACCOUNT for HACK PLZZ it's not my fault I wanted to bring players to free fire please this is my second time of pleading 🥺😭 please I was monthly and weekly subscription in my account please ([protected]) this I my id SSA SEVER ACCOUNT please 😭😭 my second time of pleading 😭😭😭 I was not the one who use hack plz 😭😭 don't let me give up on free fire like this 🥺😭😭
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                          S
                          sukhjoth singh chawla
                          Nov 24, 2021
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                          Not able to claim diamonds from weekly membership
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                            సహర్ష సంజు
                            Nov 24, 2021
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                            Address: India

                            Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [protected]
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                              S
                              Star@786
                              from Ongole, Andhra Pradesh
                              Nov 23, 2021
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                              Hlo sir,
                              My id is suspended. Because i used third party apps. I recognized that it was illegal. pls pls pls give me my id back with unban. pls pls pls pls give me my id with unban. I will never repeat third party apps etc.
                              Name in game : sammu1234579
                              Uid :[protected]

                              Thnk you sir...
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                                D
                                Dhanush FF YT
                                Nov 22, 2021
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                                Address: Guntur

                                K. Dhanushsivakalyan, I.p.d colony 10th line guntur,
                                Andhra pradesh
                                Guntur.
                                Ph:[protected]
                                After I am sending complaint you sended reply that from garena I will get a message but still I didn't get any message and those negative diamonds are same like that only
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                                  CBG_Aswin
                                  from Dindigul, Tamil Nadu
                                  Nov 22, 2021
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                                  Dear Sir:
                                  I am player of free fire. My id had undergone negative diamonds suspension and I had removed it by top up. But they had again gave me suspension but I had not done anything
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                                    I
                                    Irfan 830017905
                                    from New delhi, Delhi
                                    Nov 22, 2021
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                                    The side which is kept in google or is it fake, it is written in it that you will get double diamonds on topping for the first time while I did not get anything Or when I went to the end of diamond khadine site again, still it was written double I am sixth either return me my money or transfer double diamonds to my uid[protected]
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                                      plokesh
                                      from Chennai, Tamil Nadu
                                      Nov 21, 2021
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                                      Address: 🇰 🇦 🇲 🇦 🇹 🇨 🇭 🇮 🇳 🇦 🇬 🇦 🇷 4🇹 🇭 🇸 🇹 🇷 🇪 🇪 🇹 🇦 🇳 🇦 🇰 🇦 🇵 🇺 🇹 🇭🇺 🇷

                                      Id was suspended please unsuspend my id it was my friend mistake he use auto headshot hack please last time nextwe will not use hack one time also please unsuspend my id RAGE LOKI id name sorryyyyyyyyy: please unbann my id 🇸 🇴 🇷 🇷 🇾 🇸 🇴 🇪 🇷 🇾 🇸 🇴 🇷 🇷 🇾
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                                        TGB Singam veriyan
                                        Nov 21, 2021
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                                        Address: Galaxis Building, 1 Fusionopolis Place #17-10 Singapore - 138522
                                        Website: [email protected]

                                        Hi sir my free fire account was suspended without anyreason please unban my id
                                        im use mod apk it's my mistake i never use hack please unsuspend my account.
                                        Free fire player id or uid:[protected]
                                        in-game name:⓿⓿❼ㅤbroken

                                        thank you for understanding my problem
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