Claimed

Garena Complaints & Reviews

1
Updated: Mar 2, 2026
Complaints 12389
Resolved
811
Unresolved
11578
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 537

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akshay Shrivas
Dec 14, 2021
Report
Copy

Address: Chhattighar baloda bazar
Website: 1972278929

Mai koi bhi animi ko marti hu to vo aim upar ya niche agal bagal hota h animi ko nahi lagta aim ghum jata h
mera free fire id number h = [protected]
Plz chek proble moment 🙏🏻
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Η
    ηι κΉ ιΙ
    Dec 13, 2021
    Report
    Copy

    Garena iam a emulator player and i am facing matchmaking issues so please fix it f[censored]id[protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vihhan Sarkar
      Dec 13, 2021
      Report
      Copy

      I pay 1580 bat not claim diamond free fire
      UPI Transection id
      [protected]

      Google transection id
      CICAgOC-Y5HzFA...

      Refund my mony 1580 rupis please...
      Dec 13, 2021
      Updated by Vihhan Sarkar
      I pay 1580 bat not claim diamond free fire
      UPI Transection id
      [protected]

      Google transection id
      CICAgOC-Y5HzFA...

      Refund my mony 1580 rupis please...
      Dec 13, 2021
      Updated by Vihhan Sarkar
      I pay 1580 bat not claim diamond free fire
      UPI Transection id
      [protected]

      Google transection id
      CICAgOC-Y5HzFA...

      Refund my mony 1580 rupis please...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Md Jasmuddin
        Dec 13, 2021
        Report
        Copy

        Address: Machhahi

        Hello free fire team

        Actually my account is suspended

        Please give my id

        My uid [protected]

        User name Md-Jasmuddin
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          S RJ Roy
          Dec 13, 2021
          Report
          Copy

          Address: india serbisc
          Website: please help me garena

          DEAR GARENA FERR FIRE tem please help me im no USUE HAKC PER MY FERR FIRE ID IS BEEN PLEASE HELP ONE CHASN PLEASE MY FERR FIRE GAME UID[protected] AND MY NAME. SRJ. PLEASE SIR HELP ME 🙏🙏🙏🙏🙏🙏🙏
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            S RJ Roy
            Dec 12, 2021
            Report
            Copy

            Address: Please help me
            Website: Garena FERR FIRE

            My game id is been please help me i'm no usue hakc per my ferr fire id is been please help me my free fire game uid[protected] and my name srj please help me 🙏🙏🙏🙏🙏
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Suriya Bhai double
              Dec 11, 2021
              Report
              Copy

              Address: West Bengal India
              Website: Please my I'd is unsuspend

              My Free Fire I'd is ban I Only used antina config file which is only used for fun I didn't know because of this my Free Fire I'd is ban I request you my I'd be unbanned and In future I will not do any such mistake 😭😭😭😭😭😭😭😭😭😭😭
              Sorry garena plese help ...
              I am waiting...😪😪
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanket randive
                Dec 11, 2021
                Report
                Copy

                Address: At post- Pimpri Jalsen

                Hello

                TEAM FREE FIRE

                I have not done anything wrong and i'm sure I have followed your rules of conduct and you have Suspended my account for not any valid reason please back my account as soon as possible

                my charecter id. ([protected])
                my account name.(༄꧁बकासुर꧂༆)

                thankyou so much
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hitesh Thekare
                  Dec 11, 2021
                  Report
                  Copy

                  Address: Fhhf
                  Website: Ufufu

                  Please please help me my Facebook account ben
                  Dec 11, 2021
                  Updated by Hitesh Thekare
                  Please help me in my free fire account band
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sahas Srinivasan
                    Dec 11, 2021
                    Report
                    Copy

                    Every day since 30/11/2021

                    Ok, so off the bat, free fire’s a great game, but due to patch OB31, you ruined my experience with free fire. I am an emulator player and I’m happy like this, but you took that away from me because of the emulator matchmaking pool. YouTubers like Desi Gamers cannot upload thrilling matches, even I can’t! I am in Diamond 4 and I was hoping to teach Heroic this season, but my game is not loading! Hence, I stand to say that there are not enough pc players, but there are way too many mobile players and if you bring back the normal matchmaking pool, I can play the game I love again! I cannot rank up and after the season I will go back to platinum and I will be back at square one. So please bring back the normal matchmaking pool as it is a good way to play and now, probably the only way to play! You have favoured the mobile players as of the requests to make it only mobile vs mobile and pc vs pc. But now you have lost a lot of pc players as we cannot play ranked game or ranked clash squad. So now listen as I speak for all o[censored]s pc players.

                    Bring back the normal matchmaking pool!
                    I will stand as long as it takes until you bring back the good old matchmaking pool when it can be cross platform to make it pc vs mobile.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SHINCHAN COMEDYS
                      Dec 11, 2021
                      Report
                      Copy

                      Address: Singapore
                      Website: ffsupport.garena.com/hc/en-us

                      My name is is★彡Mr.Nᴏᴏʙ彡★★ my account suspended in 4 days please recover my account iam not use hack your are suspended my uid [protected] please recover account .2 days ago garena website report sent not responding please recovery from my account my uid [protected] .I LOVE GARENA FREE FIRE WORLD
                      Dec 12, 2021
                      Updated by SHINCHAN COMEDYS
                      Please unsuspended my account[protected] I really no hack use please resolve the proplem

                      Please uun suspended my account [protected] please I really no hack use enemy headshot so for cheat report so please unsuspended my account
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Syed Darvish
                        Dec 11, 2021
                        Report
                        Copy

                        Sir, pls remove the latest black t shirt update because that is the only one make ours old player.I installed the free fire 5years before. That dresss only makes me a old player .Not only for me it's for all old players including youtubers why u execute this type o[censored]pdate.pls garena remove the update...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jabar Hàwkz Dëën
                          Dec 10, 2021
                          Report
                          Copy

                          Address: Vasanthapuram, Indian Bank

                          Hello sir,
                          I am playing free fire last 2 years, I am old customer also, I am really never use hacking or 3 rd party apps but my free fire I'd has susbented, I am participating all events and top up regularly, really I am not use any illegal activities, so please help me to recover my free fire I'd.🙏🙏🙏
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tarush jain
                            Dec 10, 2021
                            Report
                            Copy

                            Hello plz help me I just paid 90 inr on new age bundle in which there are 3 emotes and 100 hundred diamonds
                            But I didn't receive them plz help me garena UID :[protected]
                            Contact on [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aditya singh kumar
                              Dec 10, 2021
                              Report
                              Copy

                              Address: 1 FUSIONOPOLIS PALACE,17-10 GALAXIS,singapur

                              I am free fire player i m playing free fire for 1 years but sir my ff account has been suspended for these 3or4 days...I see regional player ranke in free fire they were on grandmaster so i m thinking for grandmaster ranke but i can reach so i search on CHROME for ff ranke buster app so i found one app that name[ff ranke buster] i m really sorry for that, sir plz unsuspended my account give me one chance i love free fire so much plz unsuspend my account...really sorry
                              Name-ADITYA
                              ff id name-『мR』शैताÑ⍟
                              f[censored]id-[protected]
                              THANK YOU
                              Hii garena i am ࿐ᶦˢᶦ々Ʈǿɦɨȡ࿐ and i only played free fire for mostly some days and the last date when i played free fire was 25:11:2021 and on that date when i opened free fire and then i click on start game it was showing that {the account has been suspended}and i have only login with my guest mode so why my account is suspended i am not a hacker or a bug so i request you to please give me my suspended account back i would be very faithful to you. My free id is :[protected] [protected] and my guild name is UG famly thank You..
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Artillar D. Sangma
                                Dec 10, 2021
                                Report
                                Copy

                                Address: Singapore

                                Hello Sir, my name is Sendy Marak, I'm using free fire more than 2 Years, my account has been suspended.
                                More time I don't use third party apps and
                                Someone hack my Facebook account but luckily I get back my Facebook account and the person who hack my Facebook account they are using my Freefire account and they are suspend my Freefire account. I can't control my angry that’s why they are using glitch in my I'd, sorry Gerena I never do again.
                                I can't live without GARENA FREE FIRE, Kindly give me my account I'm never misuse the chance
                                I have spent a lot of money and time on this account. Kindly unsuspended my account
                                Thank you,

                                ID DETAILS
                                UID: [[protected]]
                                Game Name: %Legendary%
                                Lv. 72
                                Helpful
                                4 other people found this review helpful
                                4 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sham Ruban
                                  Dec 9, 2021
                                  Report
                                  Copy

                                  Recently last 3 days in my account rank match is not coming
                                  i did not know what wrong i do.
                                  so kindly take my request and solve my quiries
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Ś
                                    Śķ Rahul
                                    Dec 9, 2021
                                    Report
                                    Copy

                                    Please Please recover my account
                                    Dear Garenafree fire, .
                                    please unban my I'd I use hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 15000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, please ( hack name, jump 2RRR vip injector) I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
                                    ""I LOVE FREE FIRE GIVE ME A CHANCE""
                                    GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
                                    PLEASE UNSUSPEND MY ACCOUNT UID([[protected]]) MY GAME NAME - FG TUFANI 99

                                    IN GAME MISS LISA STYLISH TEXT NOW I CAN'T GENERATED STYLISH TEXT
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SHINCHAN COMEDYS
                                      Dec 9, 2021
                                      Report
                                      Copy

                                      Address: Singapore

                                      Hello Garena,
                                      Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

                                      4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                      But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ★彡Mr.Nᴏᴏʙ彡★★, my user ID is:[protected]

                                      Please give me my last chance... I Love Free Fire...
                                      Please give me a last chance sir,

                                      Nickname=★彡Mr.Nᴏᴏʙ彡★★

                                      user ID=[[protected]]
                                      Dec 09, 2021
                                      Updated by SHINCHAN COMEDYS
                                      Hello Garena,
                                      Hello Sir, my name is★彡Mr.Nᴏᴏʙ彡★★ . I'm using free fire have been last 2days, my account has been suspended.

                                      2 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

                                      But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

                                      Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is, ★彡Mr.Nᴏᴏʙ彡★★ my user ID is:[[protected]]

                                      Please give me my last chance... I Love Free Fire...
                                      Please give me a last chance sir,

                                      Nickname=, ★彡Mr.Nᴏᴏʙ彡★★

                                      user ID=[[protected]]

                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Á
                                        Árvìnd K Sâhãní
                                        Dec 9, 2021
                                        Report
                                        Copy

                                        Address: Up

                                        Please sir 🙏🙏🙏unban my free fire account will be suspended recovery please solve this problem my free fire id [protected] Ak lovers
                                        Dec 09, 2021
                                        Updated by Árvìnd K Sâhãní
                                        Unban my free fire account 🙏🙏🙏🙏
                                        Helpful
                                        2 other people found this review helpful
                                        2 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit