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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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Garena reviews & complaints page 574

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T
TSG Ritik
Jun 13, 2021
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Address: adarsh shivaji nagar hno 113, adarsh shivaji nagar

My free fire account has been hack my uid is[protected] my is is very rayer my facebook old email is [protected]@gmail.com
Password I love my family
Phone no [protected]
Hacker change my all detail like username, email, password, phone no but I know hacker email [protected]@gmail.com but other user name in FB is priyanshu chaudhary
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    R
    Ram Gadhvi
    Jun 12, 2021
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    Address: Vadi vistar Motikhakhr. 370435

    I did top up of 520 diamond on 8 th june 2021. In top up there where emote and Car skin. but i didn't receive that rewards. I get diamonds. but didn't get My top up reward.
    Garena customer support has been notified about the posted complaint.
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      M
      mdmonir
      Jun 12, 2021
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      Address: Dhaka Bangladesh

      Hi sir how are you sir i have a guilda fast ball we were on indian server now we are going to take malta to Bangladesh four times you had a river from here that we all go up to other guilds up 72042213
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Jun 12, 2021
      Updated by mdmonir
      Give my guilt Bangladesh service

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        F
        FREE FIRE ID SALER
        Jun 12, 2021
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        Address: Wastbangile
        Website: Garena.com

        Re: Re: Re: Sir, My account has been suspended with out any reason My Game id :- [protected] Guild Name :- Character Level :- Im use hack or mode
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Jun 12, 2021
        Updated by FREE FIRE ID SALER
        My id Ban suspended

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          F
          Fitel Kemzio Dwa Sangma
          Jun 11, 2021
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          Address: Free fire
          Website: [email protected]

          Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir, free fire id [[protected]]
          +1 photos
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            K
            Kk43917
            Jun 11, 2021
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            Address: At+po+ps- rajganj,dist- dhanbad, jharkhand

            Hlw garena..I m the valuable customer of your I play freefire in 3 yrs and I purchase maxm event in purchase but some problem face in my I'd any tym...my fb I'd was disabled so I can't login me freefire I'd...my old I'd is same problem and I never log in again... please check them...and recreate my I'd... Facebook I'd to family I'd...
            My fb I'd is- [protected]@gmail.com
            And change to Gmail I'd..is- [protected]@gmail.com
            +1 photos
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              K
              Kaushiv
              Jun 11, 2021
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              Address: Naqere

              Please help us to recover my free fire account which has been hacked by using my gmail account
              Garena customer support has been notified about the posted complaint.
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                S
                Jun 10, 2021
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                Address: Melaghar

                I partnership not to register
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                  O
                  Optical0987
                  Jun 10, 2021
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                  Address: Punjab

                  Meri I'd ka password change krdiya kisi be Meri I'd vapas krdo nahi ta main game nahi kehk sakta
                  Garena customer support has been notified about the posted complaint.
                  Please vapas dedi Meri I'd
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                    L
                    Legend raj op gamer
                    Jun 9, 2021
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                    Address: Nagari

                    Sir my account has been suspended with out any reason . Game I'd [protected] I don't use hack or mode please help me to get bock my account Thank you sir
                    +1 photos
                    Garena customer support has been notified about the posted complaint.
                    Jun 09, 2021
                    Updated by Legend raj op gamer
                    Sir my account has been suspended with out any reason game I'd [protected] game name Raj78Aa0457E I don't use hack or mode please help me to get bock my account Thank you
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                      G
                      Gamerz Official
                      Jun 9, 2021
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                      I had started a costum match with passward but the person entered in my match and started disturbing (His/Her uid was [protected]).I want an strict action taken for that guy.
                      Garena customer support has been notified about the posted complaint.
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                        S
                        Shahin Vi
                        Jun 9, 2021
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                        Please help me I am in Bangladeshi before I play with Indian server now is Bangladesh India is now two surver but when is change server all Bangladeshi ID going Bangladesh server but my ID still never going I went to transfer my ID in Bangladesh I do want to play Indian server because I am in Bangladesh please help me transfer my ID in Bangladesh thanks
                        +1 photos
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                          S
                          Shahin Vi
                          Jun 9, 2021
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                          I am in Bangladeshi before I playing Indian server after that when transfer new server in Bangladesh my ID never going in Bangladesh server is still my ID Indian server I want to play Indian server because I am in Bangladeshi so please help me transfer my ID in Bangladesh
                          +1 photos
                          Garena customer support has been notified about the posted complaint.
                          Jun 09, 2021
                          Updated by Shahin Vi
                          Please help me my ID transfer in Bangladesh because I am in Bangladeshi I don't want to play in Indian server my ID still in Indian summer please help me transfer my ID in Bangladesh
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                            S
                            Single Anjan
                            from Powai, Maharashtra
                            Jun 8, 2021
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                            I have purchased diamonds but I am not recieved my diamonds from so many days
                            +1 photos
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                              J
                              Jukhn
                              Jun 7, 2021
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                              Address: Vill bani p. O galote

                              I have purchase first time membership but I have not receive 100 bonus diamond so plese give me 100 diamond
                              Garena customer support has been notified about the posted complaint.
                              I hope that this will be resolved soon. That's what I hate the most. making a purchase, not being completed, and then having it subtracted to the account. That was sad, hoping for the best.
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                                S
                                Shahanshah Babu
                                Jun 7, 2021
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                                Address: Mohammadpur amour purnea bihar

                                There are abnormal activities in my account -[protected] so please help me to unsuspend my account
                                sir, ...
                                Garena customer support has been notified about the posted complaint.
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                                  Ayush Don
                                  Jun 7, 2021
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                                  Address: Chhindwara

                                  Mujhe gai na ki taraf se Hip Hop bundle chahie aur season 1 ka bandal chahie please Gaye number bahut Garib mujhe Hip Hop bundle chahie aur unka mandal chahie
                                  Garena customer support has been notified about the posted complaint.
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                                    Nikky28
                                    Jun 6, 2021
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                                    Address: Anand

                                    I have lost 74, 000 rupees unknowingly from play store to garena I haven't purchase may be someone has hacked want my money back please
                                    Garena customer support has been notified about the posted complaint.
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                                      Gaurav Sadani
                                      Jun 5, 2021
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                                      Address: Assam titabar

                                      My free fire id has been hacked and facebook also
                                      my free fire id:[protected]
                                      Please you can check my insta old posts
                                      I am in depression please help me
                                      Garena customer support has been notified about the posted complaint.
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                                        S
                                        suneeth7773L
                                        Jun 5, 2021
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                                        My brother had done top up from codashopto me @rupees1600 but diamonds didnt came please help me my uid [protected]
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