Claimed

Garena Complaints & Reviews

1
Updated: Aug 21, 2025
Complaints 12354
Resolved
807
Unresolved
11547
Contacts

File a complaint to Garena

Having problems with Garena?

File a complaint and get it resolved by Garena customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Garena reviews & complaints page 609

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RJ Abhijit
from Kolkata, West Bengal
Jun 14, 2020
Oct 13, 2023
This thread was updated on Oct 13, 2023
Resolved
Report
Copy
Resolved

Suspend id without reason

Address: Rajnagar,agartala,west tripura, 799001
Website: FF.garena.com

I am free fire user
This game played 2 years. But suddenly my free fire id is suspend garena without resone. Garena not reply me. Same reply all user for id suspended all customer. Cheatting this app
My uid[protected]
I am wast my money this game...
+1 photos
Helpful
832 other people found this review helpful
832 found this helpful
96 Comments
Report
Copy
H
Heeralal Kumar Heera
Jun 14, 2020
Report
Copy

Address: Darbhanga Bihar 846009

Id-[protected]
Sir,
I login today and i claimed falco pet but i am unable to equip that
When i go through my pet option then i found there to purchase option on falco pet.
So sir plz help me some how
+1 photos
Garena customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akash Yogi
    Jun 14, 2020
    Report
    Copy

    Address: (Raimalikpur) (nangal choudhary) (Mahendragh)

    Sir i do not get falcon pet after login on 14th june event but when i play a match with friends after this i got falcon pet skin in pet store falcon pet is locked i can't equipe falcon pet sir i request to you to give me my reward. My uidis [protected].
    My i'd name is akash9887a
    +3 photos
    Garena customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Ganga Dhar Arukh
      Jun 14, 2020
      Jul 3, 2023
      This thread was updated on Jul 3, 2023
      Report
      Copy

      dear garena, my free fire account has been suspended

      Address: Bhawanipatna, Purunapada

      Dear garena,
      My free fire account has been suspended recently without any reason. I sware that i have not used any hack or third party application to cheat in game. My id is just suspended suddenly but i don't know why, i have spent a lot of money on my free fire account and there are a lot of afforts on my id, please review my account once again and recover my account as soon as possible....
      +1 photos
      Helpful
      99 other people found this review helpful
      99 found this helpful
      16 Comments
      Report
      Copy
      R
      Rdx Verma Ji
      Jun 13, 2020
      Report
      Copy

      Address: SLC hydrabad

      May i know why has my free fire id and also my divice been suspended? Actually if i do any mistake, please forgive me and i want to get back my free fire id because it is my one of the most favourite free fire id. If you get back my free fire id and solve my divice band it will be very helpful for me and i'll be very great full to you.

      I won't any mistake like this

      Thanks...
      +1 photos
      Garena customer support has been notified about the posted complaint.
      Garena has been saspend account is not using hack bus I am using skin stool app my uid [protected] name A_J_STYLE_07

      My account has been suspended - Comment #4042093 - Image #0
      Unban please
      Helpful
      4 other people found this review helpful
      4 found this helpful
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yogeshbhai Bariya
        Jun 13, 2020
        Report
        Copy

        Address: Motidabdar,Waghai,Dang,Gujrat

        We dont have money to top up diamonds. Plese make any event we can get diamonds that's my request.
        Garena customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          karan246810
          from Jamshedpur, Jharkhand
          Jun 13, 2020
          Report
          Copy

          Suspended my account
          Garena customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Ganga Dhar Arukh
            Jun 12, 2020
            Report
            Copy

            Address: Bhawanipatna, Purunapada

            Please id unbeen kardo arkovibe kesanehi karu gna
            +1 photos
            Garena customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akhtarul Alam Sk
              Jun 12, 2020
              Report
              Copy

              [protected]
              Garena customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rishabh786686
                Jun 12, 2020
                Report
                Copy

                Address: Mirza bawri road,kishangarh(rajasthan)

                My rank down without any reason. I did not play with hacker. Solve the problem fast.
                My uid[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mridul Thakur
                  Jun 10, 2020
                  Report
                  Copy

                  Address: India ,Himachal Pradesh,Mandi
                  Website: [email protected]

                  My free fire id is haziqsi1448p
                  Pls unsuspend my I'd i hade been play this game last 4 yer
                  Uid [protected]
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sanu Dhiman
                    Jun 9, 2020
                    Report
                    Copy

                    Hii
                    I am purchasing the special airdrop but money is deduct and airdrop is not recived pls solve my queries.
                    Thanks
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Y
                      Yashu Kethwas
                      Jun 9, 2020
                      Report
                      Copy

                      Address: Indore

                      Account banned and mobile device banned. Hellow sir, my free fire game is suspended because i am using mod apk. Sorry sir i will never do like this. With respect, please unban my free fire game and my mobile device. Please i request you to unban my free fire game. Sorry sir it's my mistake to use mod apk and other apps. I am so sorry from my heart i will never use mod apk and other apps. Dear sir, please please, request you to unban my free fire game. Please unban my id. Please sir i promise you i will never do this. This is my first and old id. Please sir.
                      Garena customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kalai Kutty
                        Jun 8, 2020
                        Report
                        Copy

                        Address: India
                        Website: Headshot problem

                        Fire button is not head only body not headshot. Head shot problem
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          Bijay Lal
                          Jun 6, 2020
                          Report
                          Copy

                          I buy special airdrop purchase is successful but i don't get my special airdrop please help me
                          +1 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vahlung Vahlang
                            Jun 5, 2020
                            Report
                            Copy

                            My friend play training mode this evening, he meet a full hp hacker,, they shot many time but they wont die, please check his uid
                            [protected]
                            +1 photos
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Ʀ
                              Ʀitik Roy
                              Jun 5, 2020
                              Report
                              Copy

                              Address: India
                              Website: Garena

                              My account has been closed without any reason. If someone has done such a thing with my account, please give me proof of this or else my account should be opened.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                $
                                $TERIMOUT$$
                                Jun 3, 2020
                                Report
                                Copy

                                Garena my id us suspended because i had played with hacker. I am sorry please garena open my account. My account name is $terimout$. Please garena
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  Indian player
                                  Jun 3, 2020
                                  Report
                                  Copy

                                  Hello garena,
                                  Hello sir, my name is aman singh. I'm using free fire have been last 15 months, my account has been suspended.

                                  8 days ago i'm playing a rank match...in that match i'm killed by a hacker (Wall hack).

                                  But i can't control my angry... I'm tried to download a mod apk... At last its working... I got a wall hack apk... I'm using wall hack in 2 days... I knew it is illegal... Then i'm uninstall the wall hack apk... And download original from google play store... Next day i'm opening free fire but it's not responding. It will show my account is suspended.

                                  Please help me garena, i love free fire so much... I can't live without garena free fire, please give me my account i'm never misuse the chance... Trust me... My account nickname is ☆{mr. King}☆, my user id is:[[protected]]

                                  Please give me my last chance... I love free fire...
                                  Please give me a last chance sir,

                                  Nickname=☆{mr. King}☆

                                  User id=[ [protected]
                                  +3 photos
                                  hlo sir why u suspend my account plz back my account plz sir plz plz my id[protected]

                                  please garena unsuspend my free fire account and my android device - Comment #3724036 - Image #0
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Indian player
                                    Jun 3, 2020
                                    Report
                                    Copy

                                    Address: C-103 Ganesh nagar pandav nagar
                                    Website: Google

                                    Hello garena
                                    My free fire account is suspended and device also, please recover my account and device. I'd is [protected] and player name - ☆{mr. King}☆
                                    +2 photos
                                    Jun 03, 2020
                                    Updated by Indian player
                                    Please recover my suspended account and Android device was then I play again continuously.

                                    Thank you

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit