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Garena Complaints & Reviews

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Updated: Aug 21, 2025
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V
Veera Maravan Vasanth
Jul 7, 2020
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Address: Singapore

Please un suspended my account
Garena customer support has been notified about the posted complaint.
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    G
    Gokulthala
    Jul 7, 2020
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    Address: 3/b pilliyar Nagar 3rd Street salem

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    Other Complaints Garena
    Garena Free Fire — account suspended

    99 Reviews
    dumka bandarjori road, Dumka, Jharkhand, India
    Ramesh Love on Sep 2, 2019
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    Hello Garena,
    Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

    4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ꧁༺Ramesh༻꧂, my user ID is:[protected]

    Please give me my last chance... I Love Free Fire...
    Please give me a last chance sir,

    Nickname=꧁༺Ramesh༻꧂,

    user ID=[protected]

    account suspended


    Updated by Ramesh Love Sep 02, 2019

    Hello Garena,
    Hello Sir, my name is Ramesh. I'm using free fire have been last 10 months, my account has been suspended.

    4 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

    But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the wall hack apk... and download original from google play store... next day I'm opening free fire but it's not responding. It will show my account is suspended.

    Please help me GARENA, I love Free Fire so much... I can't live without GARENA FREE FIRE, Please give me my account I'm never misuse the chance... trust me... my account nickname is ★Dᴇᴠɪʟ-MD✩ᵞᵀ

    My UID is:[protected]

    Please give me my last chance... I Love Free Fire...
    Please give me a last chance sir,

    Nickname=★Dᴇᴠɪʟ-MD✩ᵞᵀ

    UID:[protected]
    +1 videos
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      A
      ankit93041
      Jul 7, 2020
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      I am banned for cs ranked

      My username is - ankitsi2422n

      My network is too low but i accept my fault plz unbanned my account from cs ranked

      I remember not repeat next time

      Plz unbanned my account immediately
      Garena customer support has been notified about the posted complaint.
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        C
        Crazy Gaming
        Jul 7, 2020
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        Address: Bangalore

        Hi garena sir please unban my account I have didn't use any of third party application or apps without any reason suspended my account
        +1 photos
        Garena customer support has been notified about the posted complaint.
        Jul 07, 2020
        Updated by Crazy Gaming
        My account as been suspended without any reason I didn't use any third party application or apps as soon as possible recovery my account

        MY UID:[protected]

        NAME: NANI
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          S
          super boy
          Jul 7, 2020
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          Address: bangladesh

          Tnx team garena for your time i need a help, my 68 level id is suspended i am a old player i played free fire 1+ year i dont used any hack nd any thard party apps but there are some technical issue my id suspended sir i will request u for un ben my id, my uid is[protected] this is a very good to met, tnx sir have a good day to you🙏🙏🙏 please sir
          +1 videos
          Garena customer support has been notified about the posted complaint.
          Jul 07, 2020
          Updated by super boy
          sir my account and devic benn suspended please my account return my account 68 level sir im old plear 1years++ my
          id[protected]. please sir my id return please 🙏🙏🙏🙏🙏😭😭😭😭

          Jul 07, 2020
          Updated by super boy
          sir my account level 68 benn suspended please sir my id returns please 🙏🙏😭 im old plear sir id no.[protected] 🙏🙏😭😭😰
          please sir my account please devic benn and account

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            C
            Chanchal Chhabra
            Jul 6, 2020
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            Address: 140/4 marla gurugram, haryana

            Sir i was playing a match with my friends at last 5 were alive 1 was other and we were 4 my teammate knocked me by oil barrel by jealousy he was in a range of 20 metre of me and didn't revive me his uid is[protected] i assure that you will take strictly action against him and about diamonds today in booyah app i collected 125 tickets and got 10 diamonds but in game no notifications found about diamonds please solve my problems
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              T
              Thaveethuraj
              Jul 6, 2020
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              483957 is the otp for your transaction for payee - times of money ltd (WWW.DIRECPAY.COM) for an amount of rs. 80.0 through internet banking. Do not share with anyone.

              Sir i am pay rs80 but not received diamond pls consider my pbm
              My id[protected]
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                R
                Roocky Suresh
                Jul 5, 2020
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                Address: Vishakhapatanam

                Dear garena,
                My free fire acount has been suspend recently without any reson. I swer that i have not use any hack Or third party app. To cheat in game. My id is just suspend becose of game trurbo that is by default install in my mobile. It is basically a system app. I have spent a lot of money on my a/c and there are a lot of afforts on my id. Please review my a/c ones again and recover my a/c as soon as possible. My uid[[protected]]
                my game name TK CRUSER
                +1 photos
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                  R
                  Roocky Suresh
                  Jul 5, 2020
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                  Address: Singapore

                  Hi garena freefire i am from india,
                  I am play freefire more than 2 year's, and my game level is 67 and 3540+ likes, so i am talk to suspend my freefire account on 3rd april on evening.. But i am don't use any hack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload freefire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend freefire account but i am not use any third party app to unsuspend my freefire account when garena give me my freefire account when i am starting to play freefire otherwise i am not playing freefire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[[protected]], game name=TK CRUSER
                  +1 photos
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                    S
                    Sai Karri
                    Jul 5, 2020
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                    Dear garena my account suspended so please give me my account i love my account
                    Garena customer support has been notified about the posted complaint.
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                      S
                      Sonu K Choudhary
                      Jul 5, 2020
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                      Address: Guwahati, Assam

                      Hello garena
                      I have been playing this game since for a long time and I never faced this problem but from the past few weeks I'm facing the problem that. I can't play squad match, when I click squad it remains the same it does not go to the squad mode and when I invite my friends than it shows like (clan already exists). It does not happen everytime but 80 pecent of the time it happens.

                      Plz garena do something so that I can play the game happily and enjoy it.
                      +2 photos
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                        A
                        Aloesh
                        Jul 5, 2020
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                        Address: Alirajpur

                        Meri I'd an hour or do please garena meri I'd be do please
                        +1 photos
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                          A
                          Aniket Selokar
                          Jul 5, 2020
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                          What are u doing with us, we are not a mad I am playing a free fire from 2 years and my free fire I'd is so valuable but now a days the hackers make my game play worst and not playing properly because of hackers, please ban hackers and hmari I'd ban mt Krna because apne mere 1 friend ki I'd bina kisi reason ke ban kr di so please help us .
                          +1 photos
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                            P
                            Praphul Shishodia
                            Jul 4, 2020
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                            Address: Delhi

                            Dear sir, l am sorry for hack on free fire. L assure you that i will never use this type ok hack on my free fire i'd. It's my mistake that i use hack on my free fire i'd for that i am really apologize i request you to unbanned my account.
                            I shell be very thankful to you.
                            Ff name
                            ™☠︎rⱥvⱥή☠︎
                            F[censored]id
                            [protected]
                            I will never do that after today.
                            Garena customer support has been notified about the posted complaint.
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                              K
                              Kushal Badgujar
                              Jul 4, 2020
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                              I'm not used any hack please unsuspend my account my player I'd=kushal3616D, my uid=[protected]
                              +1 photos
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                                S
                                Sumit Benkar
                                Jul 4, 2020
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                                Address: Digras

                                Pliiz gareena my id is unsuspended
                                +1 photos
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                                  S
                                  Sumit Benkar
                                  Jul 4, 2020
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                                  Address: Digras

                                  Pliiz gareena my account is unsuspended i will request
                                  Garena customer support has been notified about the posted complaint.
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                                    J
                                    Jayaram.sri
                                    Jul 4, 2020
                                    Jun 16, 2023
                                    This thread was updated on Jun 16, 2023
                                    Resolved
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                                    Resolved

                                    Not received monthly membership package in free fire

                                    Address: Namakkal

                                    Hi sir,
                                    I am going to topup monthly membership in free fire via times of money limited, but amount debited my account rs.599 but still now i not received any diamonds in free fire, i am already inform that issue in free fire, but he say contact to times of money limited, Please help me sir, my transaction details are attached this mail, please do the needful....
                                    +1 photos
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                                    K
                                    Khankhan1455356
                                    Jul 3, 2020
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                                    Address: Sammanpur

                                    Payment is complete 599 but subscription is not add diamond
                                    Please solve my issue
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                                      K
                                      KarTik SiNgh KanWar
                                      Jul 3, 2020
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                                      Address: [email protected]
                                      Website: Garena free fire

                                      Dear garena,
                                      My free fire acount has been suspend recently without any reson. I swer that i have not use any hack or third party app. To cheat in game. My id is just suspend becose of game trurbo that is by default install in our mobile. It is basically a system app. I have spent a lot of money on my a/c and there are a lot of afforts on my id. Please review my a/c ones again and recover my a/c as soon as possible. My uid[protected]
                                      Best regards
                                      Kartik
                                      +2 photos
                                      Garena customer support has been notified about the posted complaint.
                                      My account is suspended because of my last match hacker squad innvole my group please sir unsusped my I'd [protected]

                                      I'd suspend please unsuspend - Comment #3755456 - Image #0
                                      My account is suspended because of my last match hacker squad innvole my group please sir unsusped my I'd [protected]

                                      I'd suspend please unsuspend - Comment #3755457 - Image #0
                                      Mohmmad Miraj's reply, Oct 29, 2020
                                      My account is suspended because of my last match hacker squad innvole my group
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