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Garena Complaints & Reviews

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Updated: Apr 5, 2026
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Garena reviews & complaints page 605

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A
ADHISH Prakash
Jul 16, 2020
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Address: Kerala

Somebody hacked my account and my id =[protected]
Garena customer support has been notified about the posted complaint.
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    P
    Prabhu Ammu
    Jul 15, 2020
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    Address: Tea time emote

    Am got the tea time emote but not come the collection please send my collection
    Garena customer support has been notified about the posted complaint.
    Jul 15, 2020
    Updated by Prabhu Ammu
    Tea time emote
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      G
      Goutam Yadav Goutam
      Jul 15, 2020
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      Address: Its personal

      I am playing free fire for 2years. And you suspended my id. Why? I not cheat. Please get back my id. Please? Please. I am not a hacker. You don't ban hackers id. Why? Please sir unban my id. Please. Please?
      Garena customer support has been notified about the posted complaint.
      Jul 15, 2020
      Updated by Goutam Yadav Goutam
      Please get back my ID

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        G
        Goutam Yadav Goutam
        Jul 15, 2020
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        Address: No it's personal
        Website: Please get back my ID

        I am playing free fire for 2years. But garena you suspended my id. Why. I not cheat. Please believe me. And you say i cheat no please trust me. Please. Give back my id. I played game and see your id suspend. Why.? I am not a hacker. Please get back my id. Please please?
        Garena customer support has been notified about the posted complaint.
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          A
          Anusree Anudev
          Jul 14, 2020
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          Money has been debited from my account but i haven't recieved the emotes yet.
          Garena customer support has been notified about the posted complaint.
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            R
            Ronff
            Jul 14, 2020
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            I am ron i was having 97 diamond with but when i came back to play i can't see my diamond. I purchased diamond from special air drop for 29 rs. My account has been hacked. My free fire id is[protected]. So please rectify my problem as soon as possible
            Garena customer support has been notified about the posted complaint.
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              K
              Kɩŋʛ Oʆ ĸɩŋʛs Rʌʜʋɭ
              Jul 14, 2020
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              Address: Brazil

              My freefire id is suspended.
              Plish unsususpended my id
              Thanks
              Garena customer support has been notified about the posted complaint.
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                K
                Kɩŋʛ Oʆ ĸɩŋʛs Rʌʜʋɭ
                Jul 14, 2020
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                Address: Haripal

                My freefire account has bin suspended plish unsuspend my id
                Garena customer support has been notified about the posted complaint.
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                  D
                  Deadlife YT
                  Jul 14, 2020
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                  Address: Lynkyrding Nongmynsong

                  Please give back last chance, I only hack with antiena apk,
                  Garena customer support has been notified about the posted complaint.
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                    D
                    D10|wolf
                    Jul 13, 2020
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                    Hi sir/ madam,
                    I do see that my account was suspended due to used the thirdparty application and found that idint used the third party application and i am maintaining the seperate phone for the free fire and no other application was installed on that mobile. I was very upset. Therefore kindly please unsuspended my player garena id please and my id #[protected]. Therefore kindly unsuspended the garena id as soon as possible and i am waiting to play the game

                    Thank you
                    Garena customer support has been notified about the posted complaint.
                    The account was not opened yet please unsuspended the id
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                      A
                      Ankitbhai01
                      Jul 13, 2020
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                      Website: :ff.garena.com

                      Sir I didn't used third party app my friend is used I was playing with please unbanned my account my UID is :[protected]
                      Garena customer support has been notified about the posted complaint.
                      Jul 13, 2020
                      Updated by Ankitbhai01
                      My level is 56 an I Top-up many time so please unbanned my account
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                        J
                        Jugraj Singh v
                        Jul 13, 2020
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                        Address: Gurdaspur
                        Website: Greana ff support

                        Hlo sir iam old player free fire so much my id hack from my friend and also play game hacked this my id my id and divce to be ban so sir please unban my account iam sorry feel for greana so sir please again recover my id
                        Garena customer support has been notified about the posted complaint.
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                          P
                          Pritampradh
                          Jul 13, 2020
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                          Address: Seraikella
                          Website: Garena free fire

                          I have purchased the special drop but I didn't get the diamonds and emotes but my money was deducted from my google pay three times my uid- [protected]
                          Garena customer support has been notified about the posted complaint.
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                            V
                            Venkey231
                            Jul 13, 2020
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                            Address: Rammannapeta

                            I am not a haker why are you suspended free fire account
                            Garena customer support has been notified about the posted complaint.
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                              A
                              Ankitbhai01
                              Jul 12, 2020
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                              Please unsuspended my i'd.
                              Garena customer support has been notified about the posted complaint.
                              My UID is :[protected]
                              Please unbanned my I'd
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                                W
                                WOW CAR STUDIO
                                Jul 12, 2020
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                                Sir my account is banned iam not use any of third party apps
                                But iam play with a hacker
                                Hacker is my friend but here account is not banned
                                So please help meee...
                                Garena customer support has been notified about the posted complaint.
                                Jul 12, 2020
                                Updated by WOW CAR STUDIO
                                my id is aswin4003A
                                PLEASE HELP MEE
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                                  A
                                  Abhishek Kotyan
                                  Jul 11, 2020
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                                  I paid successfully amount 250rs four times in upi payments. Balance has been deducted from my account, but i didn't received any daimonds in my freefire account. Please check and let me know what was issue
                                  Garena customer support has been notified about the posted complaint.
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                                    T
                                    Tej Nath Sahu
                                    Jul 11, 2020
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                                    Hi sir,
                                    Sir i am a old player of freefire sir i was doing the diamonds top up and then i have got the payment message but i have not receive the diamonds yet😭i hwas doing the top up of 520 diamonds
                                    Garena customer support has been notified about the posted complaint.
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                                      R
                                      Rahul Mollick
                                      Jul 11, 2020
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                                      Address: Singapore
                                      Website: Gareena

                                      Please my id back. I'd name (Hide mar)
                                      Garena customer support has been notified about the posted complaint.
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                                        J
                                        jogesh dhiman. levi
                                        Jul 10, 2020
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                                        I am purchasing the special airdrop but money is deduct and special airdrop not recived pls solve my queries
                                        Garena customer support has been notified about the posted complaint.
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