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Garudavega Courier Services Complaints & Reviews

www.garudavega.net
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Updated: Nov 23, 2024
Complaints 165
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8
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157
Bad 😕 It seems that Garudavega Courier Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garudavega Courier Services reviews & complaints page 7

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M
Manickam V
Sep 1, 2020
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Parcel not delivered

We sent a parcel from india 19/08/2020 and today its is 01/09/2020 and we have not received the parcel and no response from customer service. Poor courier people please don;t waste your time using Garudavega it is not really a geninune company....
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V
varad88
Aug 28, 2020
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Shipping to UK

Receipt no.[protected]
Booked a parcel to uk on 18 aug.
On tracking it is held up at castle donigton for the last four days.

No information about reason.
No contact no. At uk to get any more information...
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H
Harika143
Mar 16, 2020
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piece missing in the package

Address: Karimnagar, Andhra Pradesh

One of the piece was missing in the package and check list shows it’s in the package
This package had clothes and accessories as beads jeweallry

To provide more details about the missing piece, it’s an indian saree blouse. Hot pink color

When called the actual center, they asked me to raise a complaint here
I have pictures as proof but it’s not allowing me to upload here
Need help...
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D
Deepakgaruda
Feb 29, 2020
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courier not delivered for more than 2 weeks

Address: Chennai, Tamil Nadu, 600095

I have sent parcel to usa on 15th february. It has not yet been delivered. Tried to connect the customer care but the response is bad. I want to know that status of delivery asap as it is an important parcel.
The details are as below:

[protected] receipt number.
Tracking number is 1z63xv[protected]

From deepak, chennai
To smitha menon, texas, usa

Parcel weigh 16kg. Sent...
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I
irigs
Jan 28, 2020
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courier not delivered in germany

Address: TCS, No.7, Pillaiyar Koil Street, Kumaran Nagar, Oppposite, Semmancheri, Chennai, Tamil Nadu 600119, Chennai, Tamil Nadu, 600119

Expected delivery was 28/1/2020. Dhl tracking says its on hold in clearance because the invoice does not provide the necessary information. Garudavega agent did not give the proper description. I clearly told him to give the proper description. Now he is not picking the call. After calling the customer care, i have sent them the proper description in the email [protected]@garudavega.com still they haven't forwarded my details to dhl.
br...
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A
Avlesselva
Jan 27, 2020
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courier not delivered

Address: Nagercoil branch, 627109

(Recipt no:[protected]
Date 20/01/2020
Name: sundara kannan S
Tracking no: [protected])

Sir delivery expected date is 23/01/2020, but still now (27/01/2020) the courier is not delivered. Tracking status is HOLD ON GERMANY .please kindly take an action to deliver the courier and update the status also ...bad experience to garudavega...
+1 photos
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A
Azeemullah
Jan 21, 2020
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a compact parcel containing consumables.

Address: 560041

A compact parcel containing consumables weighing 10 kg was couriered from the bangalore jayanagar office of garudavega on 10.01.2020 to snoqualmie wa 98065. The parcel was delivered till date, whereas it has been reported damaged and no further information is made available till now.
The invoice no: is [protected] and the tracking number is 1z63xv[protected] and the address to be delivered: parvez azim, #9405 point ave se, snoqualmie...
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B
Brintha V
Jan 1, 2020
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reg unsent items return

Address: 628501

Invoice no-[protected], v sent parcel to condom on 21-Oct-19, some items not sent in parcel & taken out by chennai mambalam branch.but the items are not sent back to us. We called up many times but no response and they are telling searching it.Its long time answer & no proper answer from their end.I need this pbl to be solved and need my items back....
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G
Gilbert john
from Mumbai, Maharashtra
Nov 8, 2019
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germany parcel delivery is not done.

Address: Chennai, Tamil Nadu

We trusted garudavega parcel service for germany, but they did not delivered the parcel to the receiver who is in germany, and they are sending back the parcel to the sender for some reasons.

They are not good enough in following up the parcel, they are irresponsible in delivering the parcel in germany. No one is taking ownership to meet the delivery to the receiver....
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S
spkadam
from Bengaluru, Karnataka
Oct 31, 2019
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poor packaging and untimely delivery!

Address: Khasbag P.B.road Belgaum,Karnataka 590003, Belgaum, Karnataka, 590006

I took the garudavega courier service from belgaum, karnataka on 23rd october 2019, wednesday, to send home-made diwali sweets to my daughter residing in seattle, usa. I was charged heavily for 20kgs package (Whereas actual weight was 14.5kgs). The person from the said courier company came home for pickup on wed, 23rd oct 2019 and charged rs.300/- for pickup, but he didnt bring any packaging material along with him, neither the company boxes...
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A
ArchanaS1
from Delhi, Delhi
Oct 28, 2019
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status of parcel sent to usa on 21st oct 19

Address: Hyderabad, Andhra Pradesh, 110021

A parcel was sent by me to usa, dublin california on 21st oct19. Receipt no. Is [protected]. The parcel was sent thru garudavega couries services at delhi.

It was informed that the parcel shall be delivered by thursday / friday.

On thursday we recd. A mail and message that the parcel is being returned. On enquiry it was informed by delhi person of garudavega that the parcel contained one silver coated item and...
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R
Ramji k
from Puducherry, Puducherry
Oct 28, 2019
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parcel sent san, bruno california on 20.10.19 not delivered till date and no tracking no. provided.

Address: Hyderabad, Andhra Pradesh

I have sent a parcel to my son at san bruno california through garudavega, srirangam br on 20.10.19 inv no.[protected] containing dresses and sweets for diwali. The parcel is not delivered even on 28th oct 2019. I have paid ra.9239 as charges. I have not given tracking no. The local agents won't give a proper reply and the customer care number could not be reached. I get a very bad experience from you. Kindly ensure the delivery of the items....
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R
RajaFAM
Oct 26, 2019
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delay in sending the goods

Address: Chennai, Tamil Nadu, 600005

Sir,
I have booked a parcel at your west mambalam office (Garudavega) on 22nd october 2019 ([protected]). The weight of the parcel was 52.5 kgs and the amount paid for sending the parcel to new jersy usa was 27678/-.. You have given me a receipt but the tracking id was not given.. We repeatedly tried to contact your west mambalam office number but there was no response.. We also tried to contact the branch manager to get the status,...
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S
Selvasekaran R
from Mumbai, Maharashtra
Oct 25, 2019
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non delivery of parcel tracking no not provided

Address: 16/1, varadappan Street, west Mambalam, Chennai 600033, Chennai, Tamil Nadu

Sir, i have sent a parcel to baskar muthulingam on 21.10.2019 via garudavega courier branch at namakkal, tamilnadu to illinois, chicago, usa vide their invoice no [protected]. The tracking no is not provided to me despite my phone calls/personal visit to the branch. The parcel can be got only if we provide the tracking no. My email to garudavega was also not answered. Please provide the tracking no/fate of the parcel. Otherwise the parcel...
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A
Asrl
from Hyderabad, Telangana
Jul 19, 2019
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invoice no.25555749223 which was sent to sunnyvale california, usa not received.

Address: Flat.no.22,B2 block,Mahalakshmi towers,road no.1,Banjara hills, Hyderabad, Andhra Pradesh, 500082

Invoice no. [protected] dated 12.07.2019 (15 kgs) sent to sunnyvale, ca usa not received by the party. Sent costly cloths worth rs. 21000 on the wedding anniversary. Please varify thoroughly and see that the parcel is delivered to our children immediately. They have approached dhl and no proper response from them. Our people approached them immediately on receipt of the message delivered. Parcel not delivered to our children. Please see the...
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E
elamarru
from Chandur, Telangana
Jun 21, 2019
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non delivery of parcel due to non clearance by customs due to 3 packets of pickles in the parcel

Address: DILSUKHNAGAR HYDERABAD, Hyderabad, Telangana, 500036

I am from hyderabad and sent my first parcel to SYDNEY AUSTRALIA ON 30th APRIL 2019 with Garuda vega Dilsukhnagar Branch vide invoice no.[protected].Before sending the parcel, i visited the branch and enquired about pickels can be sent or not with agent and inturn he confirmed that picekels can be sent.As such i carried the items along with pickels to the Branch and the packed the items at Branch itself. The total weight of items was 17.5...
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A
anuyuf
from Chennai, Tamil Nadu
Apr 1, 2019
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loss of a parcel to boston ,us.

Address: Hyderabad, Andhra Pradesh

We send a parcel to our relative in boston, us on 7 th of march. Though the dhl in boston has declared the parcel to be lost and given a no for claiming compensation, the garuda vega in hyderabad refuses to give me any compensation. Moreover they refuse to attend my calls too. The value of my parcel is around rs 8000 and my courier charges isrs3600. The customer care is also not very responsive....
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K
KambhamKNR
from Jajpur, Odisha
Jan 28, 2019
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wrong delivery of shipment- no response to complaint

Address: Hyderabad, Telangana, 500088

I have shipped 10.5 kg of goods/clothes/eatables through garudavega uppal branch with invoice no [protected] dt 28/12/2018 to sunnyvale california usa, but they wrongly delivered the parcel at kansas city usa. Inspite of several phone calls, also mails to them to rectify the same, no response from the garudavega courier service. Hence i request you to take necessary steps to redeliver the parcel to the address actually booked.
br...
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G
Gnanaswarup
from Salem, Tamil Nadu
Dec 27, 2018
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missing package sent to toronto

Online traiking of my package tell delivery on 18th dec 2018, but in reality has not reached my son. Tracking no is[protected]. Please please find it and deliver it correctly. I have been sending 18 emails to dhl canada.in their last mail they are telling me delivered to some random residence. Either i want my money back or immediately deliver the courier. I have couriered from madurai in 10th december 2018....
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S
Sudha Nagraj
from Bengaluru, Karnataka
Nov 30, 2018
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missing parcel

Address: Bangalore, Karnataka

Your basavanagudi branch agent collected the items from my house containing 5 sets of lehenga choli &2 silk sareeson 22nd nov. To b delivered to my daughter residing in new jersey. Though the total worth of the goods is 40 to 45 thousand, the ahent had entered it as rs 5350/= without my knowledge. My tracking no. Is [protected] & bill no is[protected]. Parcel is not deliveted till now. I never thought garuda vega courier agency is so irresponsible...
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