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Garudavega Courier Services Complaints & Reviews

www.garudavega.net
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Updated: Aug 12, 2025
Complaints 166
Resolved
8
Unresolved
158
Bad 😕 It seems that Garudavega Courier Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garudavega Courier Services reviews & complaints page 5

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I
Idea Space
Jul 20, 2021
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Address: 1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad-500016
Website: www.garudavega.com

Hi all,

We had 45+ kgs of food items to ship and they purposely created multiple invoices with different rates per invoice.

As the customer is sending more KGS then they say the price will be less, but they have a trap in Billing.
They will create more invoice and calculate the per kg price differently.

It's a big cheating in making customer to pay different rates for the total weight even though of you book all at one time

It's not at all fair.

Need some serious action on them to be more transparent.
Garudavega Courier Services customer support has been notified about the posted complaint.
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    Smritig123
    Jul 20, 2021
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    My family sent a package from chandigarh, india to california, US and there were missing items.. some pooja items and spices for personal consumption were missing.
    My parents explicitly checked with the person handling the packaging in chandigarh and he confirmed that they can be sent without any issues. I received the package today in US and all those items are missing.
    Please look into this..
    Garudavega Courier Services customer support has been notified about the posted complaint.
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      Geetha Jaisankar
      Jul 19, 2021
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      There is no status updated in the tracking web site. Customer care service is not responding properly cutting the calls abruptly. The package is not delivered yet. Both Garudavega and UPS are lying giving false information. You have lost the package. So, giving false commitments every day. Very worst customer service.
      Garudavega Courier Services customer support has been notified about the posted complaint.
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        R
        Radhika1988
        Jul 16, 2021
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        Some items was steeling by them I have send a courier from India to USA… dress materials were missing two times also they are charging for boxes 200 rupees separately and they forcing us to buy from there shop for weight additional sales tax was collecting by them in madurai branch
        Garudavega Courier Services customer support has been notified about the posted complaint.
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          D
          Dandamudir
          Jul 13, 2021
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          Address: My home avtar, puppalaguda, B2 2303

          In May 2021, parcel was delivered to US but found two sets of earrings are missing in the parcel. I specifically confirmed with delivery pick up person and handovered the earings. He confirmed that they allowed and will be delivered. I haved called them after the parcel delivered to my friend in US and my friend confirmed that earrings ate missing in the parcel.
          I was informed that earrings are removed from parcel by courier service and they will be delivered back to me.
          Till now I didn't receive my earnings worth 5000/-
          Kindly look into the request and help to get back my earrings.
          Garudavega Courier Services customer support has been notified about the posted complaint.
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            S
            surya goli
            Jul 13, 2021
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            Address: 13-3-14 Goli Vari Street, Samalkot, Andhrapradesh
            Website: www.garudavega.com

            In Kakinada, Andhra Pradesh, branch garuda vega service person is very arrogant and not listing to customer, i received everything smashed, he is not packing things properly, stuffing all items in small box, just wrapping thing in general plastic bag not using actual packing wraps due to that poor packing all eatables become soggy and not fresh. please tell him to listen the customers on packing preference. we are not asking for free service, we have paid 8000/- for our things.
            Garudavega Courier Services customer support has been notified about the posted complaint.
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              Veeramani Govindhasamy
              Jun 1, 2021
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              I have requested for shipment from USA to India and paid 500$+, since there was a lock down in india i requrested the cancellation which is before generating any lables. i have provided all the details for refund but still no response. its more than a month

              Name : Veeramani Govindhasamy
              Mob: [protected].
              Garudavega Courier Services customer support has been notified about the posted complaint.
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                V
                Vandana Kalepally
                May 30, 2021
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                I had placed a pick up order on Garudavega. Called them and confirmed that a person would pick up the order. No person came to pick up nor there was any response to calls and emails. Worst service. Never use Garudavega in the United States. They are fraudulent and will not provide the service nor a refund.
                Garudavega Courier Services customer support has been notified about the posted complaint.
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                  T
                  tpcsekhar
                  Apr 18, 2021
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                  Address: Villa A011

                  Dear Sir:

                  We would like to submit formal complaint for the Goods shipped from India to US we have order 2 15 KG boxes and 2 small 5 KG boxes
                  1. Box out of 4 is poorly Damaged all the things have broken
                  even the hard substance like Cooker also got Damaged 100%
                  This Totally Disappointed

                  Tracking Number: 1Z63XV[protected]
                  Chandra Tatikonda

                  Chennai to Boston

                  Items lost/Fully Damaged
                  1. Cooker Steel
                  2. Umbrellas
                  3. Bowls
                  1 out of 4 box totally damaged all things got small small damaged

                  pls investigate and let me know where i can submit a claim
                  +6 photos
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                    Sashreek Sharma
                    Apr 6, 2021
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                    I have given medicines with doctor prescription bill and all the required documents in garudavega office in ameerpet on March 26th and the shipment is processed today through UPS ie 6th May to US after i kept calling the office for tracking num.
                    why has it taken so long to process a courier. Not happy with the services at all very sorry to say
                    Garudavega Courier Services customer support has been notified about the posted complaint.
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                      farruby
                      Apr 6, 2021
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                      Hi

                      A package was sent from Vijayawada, India to Minnesota, USA and there were a few items missing from the box as follows - a punjabi dress set, kid’s nightwear clothes and face masks. I do not think the package was opened anywhere during the port of entry since I did not fine any letter from the TSA inside the box.
                      Please assist me on this issue and how I can request for a refund for the missing items?

                      Thank you,
                      Ruby
                      Garudavega Courier Services customer support has been notified about the posted complaint.
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                        M
                        Mayilvahan
                        Apr 2, 2021
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                        We booked a consignment on 23.03.21 to Vijay Ramanathan, wellington, UK from Garuda vega Anna Nagar. It reached on 31.3.21. Also, the pack seems to have been opened, the packets broken and one item missing. The food items sent at a high cost could not be used. The tracking number is 1z63xv[protected]. I request you to find out and tell me why. Mayilvahan, Chennai. Phone [protected]. Mail. [protected]@yahoo.com
                        +1 photos
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                          Rathi Jai
                          Apr 1, 2021
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                          Complaining about bad packing for tracking number 1Z63XV820461128015

                          Address: Garuda vegha service, R.S.Puram 9677131717

                          Tracking number 1Z63XV[protected] packages are shipped from India to us - total charge was 25000+ rupees . out of that 2 are badly packed and multiple things are damaged . Reasons as follows
                          1) snacks are not covered with sealed package during packing - while shipping its all broken and spilled oil in the entire box
                          2) lose packing was done - because of that - things got moved during shipping and damaged...
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                          reghupillai
                          Mar 31, 2021
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                          Consignment received in damaged condition

                          I have sent some food items to Johor Malaysia on 12th Feb 2021from Garudavega courier franchise Tiruvella Kerala vide receipt no [protected] and DHL tracking no [protected]. This item was delivered on 01 Mar. Though the package was intact inside all the packets were found opened and received in damaged condition. I have lodged a complaint with customer care Garuda but after doing some investigation they informed me that due to inadequate cctv...
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                          ppusatkar
                          Mar 23, 2021
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                          Hi. I have opened my shipment and found that my photos are broken and also other stuffs are broken too. I am attaching the pics here. Can you please refund me.
                          Garudavega Courier Services customer support has been notified about the posted complaint.
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                            jayaprada subramanya
                            Mar 16, 2021
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                            Address: Bangalore

                            I had recently parcelled to Sydney though they have mentioned 10men shirts the parcel contained only 8 shirts and 2 shirts gone missing. And main bill doesn’t have lip balm where as other bill they give while sending the parcel has item mentioned. There so much theft happening and for that we are bearing cost. Such a shame to loot from people
                            Garudavega Courier Services customer support has been notified about the posted complaint.
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                              Gautam Vj
                              from Bengaluru, Karnataka
                              Mar 12, 2021
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                              Received a product after a month in a very very bad shape with most of the products completely damaged and could be not longer used.
                              Garudavega had no clue about where the parcel was whenever I enquired them. And they even carelessly gave the wrong postcode which I had to find out with their vendor.
                              Dont go for this service. Its a total waste of your time . money and also the product you send.
                              +4 photos
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                                Gautam Vj
                                from Bengaluru, Karnataka
                                Mar 12, 2021
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                                Received a product after a month in a very very bad shape with most of the products completely damaged and could be not longer used.
                                Garudavega had no clue about where the parcel was whenever I enquired them. And they even carelessly gave the wrong postcode which I had to find out with their vendor.
                                Dont go for this service. Its a total waste of your time . money and also the product you send.
                                Thank you Garudavega for your worthless service
                                Garudavega Courier Services customer support has been notified about the posted complaint.
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                                  D
                                  [email protected]
                                  from Bengaluru, Karnataka
                                  Mar 4, 2021
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                                  Very very very very bad service.

                                  I have booked a consignment on 23 Feb, 2021 but it got picked up by DHL on 2nd March, 2021.

                                  Also cheating the customer not even giving the tracking number, if we ask them they are saying we could not find your consignment.

                                  These people are not eligible for one star also.
                                  Garudavega Courier Services customer support has been notified about the posted complaint.
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                                    Vishala Hosakeri
                                    Feb 23, 2021
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                                    Over price

                                    We are regular customers of garuda vega. We usually do it from Bangalore, but this time we did she shipping from Hubli, Karnataka. He really charged us more and parcel was only for 30 kg, he said its 50 kg and did over pricing compared to Bangalore garuda center. We never going to use garuda vega again.
                                    I hope you guys take action against the Hubli garuda vega, otherwise u guys loose customers....
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