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Genpact Complaints & Reviews

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Updated: Feb 26, 2026
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Genpact reviews & complaints page 13

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R
R Santosh Kumar
from Delhi, Delhi
Apr 13, 2010
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Address: Andhra Pradesh

HI,

sir i would like to inform dat i recieved a message in my mobile claiming i won £400,000.00GBP from irish draw asking to give details of name age email etc to an email
den i recieved a call on 17th from this number [protected] asking me to deposit 35,000 in the acount of Indian customer clearance officer so that he can come to my city and give me the winning amount.
am writing whole mail n details
"""""""""""""&q...
IRISH/UK LOTTO INT’L MOBILE DRAW
The promotional Department Irish/UK Int'l Mobile Draw,
P.O. Box 1010, Liverpool,
L13, United Kingdom

Customer Services
===========================
Ref: IR/UK/7367BN1/59
Batch: 074/05/ZY369
Fax:[protected]
Tel: :+[protected]
+[protected]
===========================

CONGRATULATIONS

The 2010 IRISH/UK LOTTO INT'L MOBILE DRAW AWARD Lottery wishes to inform you that the results of the SMS ballot Lottery International program by Great Britain held on 13th January, 2010. Your Mobile account was picked as a winner of a lump sum pay out of Eight Hundred Thousand Great British Pounds (£800,000.00GBP) in cash credited to file REF NO.: IR/UK/7367BN1/59. This is from total prize money of £4,459,670.00 shared among the FIVE (5) International winners in this category.

All participants for the SMS version were selected randomly from World Wide Web through computer balloting system drawn from over 100,000 names database, union associations and corporate bodies that are listed online. This promotion is this year's IRISH/UK LOTTO BONANZA FOR THE MONTH OF JANUARY. The Camelot Group, operators of the Irish National Lottery is approved by the British Gaming Board and also Licensed by the The International Association of Gaming Regulators (IAGR).

Your prize for the 2010 IRISH/UK LOTTO INT'L MOBILE DRAW AWARD, has been dispatched today 21st February 2010 and it will arrive on the 22nd of February 2010, As soon as your winnings arrive India you will be contacted by our company Diplomat that brought your funds to your country. You are to pay for your Local Tax as soon as your winnings arrives which is 410GBP (Rs32,000/-) for Airport Custom Tax Clearance, so that the diplomat will be allowed to complete the delivery. This is an Agreement between the UK Government and the India Government that any foreign parcel coming into India must be cleared by the Customs Authority at the Point of Arrival before been delivered to the beneficiary.

Diplomat Info:
Name: Dip. Gomez Alfred
Email: [protected]@yahoo.com

You are advice to follow the instructions of the diplomat as soon as he arrives because he has other consignment to deliver in other Countries. In-case, you are not able to provide the bills for your delivery, please send us an email to notify us, so that we can package the prize and send them back, that will mean automatic forfeiture of claims.

DETAILS OF PARCEL
1.) £800,000.00GBP (Eight Hundred Thousand Great British Pounds) written in your honour.
2.) Certificate of Winning.
3.) Certificate of Legality.

Be informed that your prize is protected by a HARD COVER INSURANCE POLICY(HCIP), which makes it impossible to deduct any amount from your funds before remitting to you. This is in accordance with section 13(1)(n) of the Irish/UK Lottery Gambling Award act as adopted in 1993 and amended on 3rd July 1996 by the Constitutional Assembly. Due to this fact, you are expected to make the payment.

Yours Sincerely,

Dr. Smith Adams
DIRECTOR OF CLAIMS
IRISH/UK LOTTO INT'L MOBILE DRAW
Tel: +[protected]
+[protected]
"""""""""""""&q...
i also have reived two attachment
1.) Certificate of Winning.
2.) Certificate of Legality.
i want to know if its real or fake
so i would like ur help n co-operation
advance thnxxxx

real or fake real or fake
Aug 14, 2020
Complaint marked as Resolved 
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    P
    Parul Tayal
    from Mumbai, Maharashtra
    Mar 3, 2010
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    COMPLAINT

    My courier package (POD Number [protected]) left Delhi on 25 Feb 10. Reached vadodara at Bluedart office on the 27 Feb 10.
    I have not yet received it till 03 Mar 10. And the office still does not know which delivery person has taken the package.

    On calling the Dlue dart personnel, there was no response. On being told that we will collect it on our own they say that it has left the office. It still doesn't reach us for the next 2 days
    I made repeated phone calls, was put on hold everytime and then disconnected.

    1. Operation incharge Mr Tushar does not pick up the phone.
    2. Mr Praveen of operations spoke rudely and disconnected my phone.
    3. Mr Yadav - Operations executive - was not aware of the situation when asked twice.


    I did a big mistake using Blue dart. This is the last time.

    The package is important to me. Kindly tell me where i can come and collect my courier.

    Parul
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Syed Zafar
      from Hyderabad, Telangana
      Sep 27, 2009
      Resolved
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      Hi Sir/Madam,

      My name is Syed Zafar and I worked with Genpact for 45 days and my basic salary was 2500/- due to my family issues i didn't turn up to office for long and I have already informed my manager about but it was verbal communication, I was badly fixed in my problem and I was getting the letters from Genpact stating that I need to join my duties immediately, I was about to join the duties but I got a letter from Genpact stating that my duties has been terminated and I m no more employee with Genpact.
      After 2 weeks I got another letter from Ms Kalyani Readdy H.R from Genpact stating I need to pay 75000 including the training cost and everything.
      I wrote an email to Ms Kalyni Readdy stating that I cant pay the amount as I m financially incorrect and responsibile person to my family, she asked me to give my contact no.. and she called me up and spoke to me regarding this, I clrealy told her I cant pay and if you want then i will join the duties if possible? she straight said no. Then I asked her what happen if I don't pay this? she said she doesn't know. After 10 months I got a registered post from lawyer stating the same that I need to pay 75000/, i did not respond to that as I don't want to involve this issue. After that I got a summon from the city civil court that I need to approach the court.

      Sir/Madam really I M in need of help because they have taken me to court and asking me to pay 75000/ as I have signed a paper sating if i don't serve the notice period then i will pay the amount mention in the letter of intent, I have approached to a lawyer he is trying to help me a lot however he and me we both do not have any clue about it whats going to happen. I m feeling embarrass because I was away from court and all but every month I have to go to court and they are asking me to pay the money.

      Please do help me as I m in need of help because of this I m in depression I mentally disturb, don't know what to do? waiting for your prompt response please please do help me.
      Aug 14, 2020
      Complaint marked as Resolved 
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        A
        Arcanjela Dsouza
        from Hyderabad, Telangana
        Jul 30, 2009
        Resolved
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        I had applied for a passport on 25/06/2009 and had the police clearance on the 10/07/2009
        the passport however shows the status as "Police Report has not been received"
        on calling the passport office it always goes on a busy signal, never able to get anyone on the phone
        I have tried a couple of times
        I do not understand as to why the status is showing as "Police Report has not been received"
        when the police report had been completed 20 days back
        Please tell me when i will get my passport as i need to travel


        Arcanjela
        Aug 14, 2020
        Complaint marked as Resolved 

        GENPACT — amendment of date of birth

        i applied for the an card through my previous company by the card which i got that has my wrong date of birth
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          D
          dhruvesh trivedi
          from Hyderabad, Telangana
          Apr 5, 2009
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          sir i have not rec my pan card no is AHPPT6411N
          Aug 14, 2020
          Complaint marked as Resolved 

          GENPACT — PAN NOT RECEIVED

          HI MY NAME IS AVINASH. MY NUMBER IS :[protected]. I HAVEN'T RECEIVED MY PAN CARD YET MY I GOT MY PAN NUMBER AS:-(BBYPK7119L)..PLEASE SEND IT ASAP. THANKING YOU IN ANTICIPATION.
          Hi Sir,
          I haven't received my PAN card at the concerned address, but I have the details which I have recieved intead which shows that my PAN card has been despatched.

          APPLN NUMBER :[protected]
          COUPON NUMBER :[protected]
          PAN NUMBER : AMUPD2664H
          APPL_NAME : YOGESH DIXIT
          STATUS : CARD DESPATCHED
          DESPATCH DATE : 15-JAN-2008

          Thankyou and I will be very much grateful to you if you kindly take action against this complaint
          DESPATCH MODE : BY POST
          THIS IS AMIT KUMAR. I JUST WANT TO COMPLAIN AGAINST GENPACT REGARDING HIRING. THE MATTER IS GENPACT MADE US FOOL. ACTUALLY HR SURUCHI ( GENPACT HR EXECUTIVE) HIRED ME AS A PROCESS DEVLOPER AFTER 4 ROUND OF INTERVIEW ON 25 MARCH AT JAYCEE CONSULTANCY, MALVIYA NAGAR NEW DELHI FOR COLLECTION PROCESS OF JAIPUR. SHE TOLD I WILL GET OFFER LETTER WITHIN TWO WEEKS BECAUSE IT WILL COME FROM JAIPUR. BUT STILL I DIDN'T GET ANY INFORMATION REGARDING SAME & CONSULTANCY ARE SAYING SAME THING TO ME THAT THEY DIDN'T GET ANY UPDATE REGADING SAME. I HAVE QUIT MY JOB JUST BECAUSE OF HER COMMITMENT. NOW I AM JOBLESS. NOW PLEASE LET ME KNOW THE CURRENT STATUS OF MY POSITION.I HAVE BEEN CHEATED FROM YOU PEOPLE.
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            T
            THORO CHACHEI
            from New Delhi, Delhi
            Jan 30, 2009
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            Hi Sir/Ma'am,
            I, Thoro Chachei, have applied for a Pan Card in december 2008 from GenPact, the company I'm working with and my mailing Address is D-6, First floor, Nehru Vihar, Near Timarpur, Delhi-110054. I have checked the tin-ndsl website and I have seen that my Pan card alloted number ALCPC8703D and Acknowledged number [protected] has been dispatched at my address in 18th January 2009. But till now I have not received it. So could the concerned Authorities kindly make a note of this and let me know where has my Pan card is or possibly deliver to my address as soon as possible.
            Thanking you.

            Regards,
            Thoro
            D-6, First floor, Nehru Vihar, Near Timarpur, Delhi-110054.
            #[protected]
            Aug 14, 2020
            Complaint marked as Resolved 

            GENPACT — not received Pan Card yet

            i m preeti verma., i have applied for pan card on 17th january 2008.yet i m still waiting 4 my pan card.my ecode is 326864.
            plz do sth as soon as possible .so that i can avoid various problems.
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              G
              Glain johnny Hendricks
              from Gurgaon, Haryana
              Jul 30, 2008
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              Hi sir,



              This is in regards to Personal Loan A/C No. 12189077.I had applied for a loan of 1lac in oct07 and also received the amount in oct08. From nov07 started keeping the emi ready but nor the emi was deducted in nov nor in dec07.I left for Mumbai on 16th dec07 for my marriage

              On the same day received a letter from hdfc stating that my documents are lost by you and I have to submit it again.I submitted it again and understood that from jan08 the emi will get deducted.so kept 1 emi in the bank and was relaxed for my marriage.I came to gurgaon on 12th jan and was shocked to know that the bank had to deduct 3emi in jan08, without any intimation how would I know this would happen.had no more money with me as just got married so paid two emi in jan08 and two emi in feb08.after it all emi were paid in time.So informed that I wont be chared any late fee nor any cheque bounce fee. Now I have known that my name is listed in defaulter.kindly let me know my mistake and also let me know what should be done to remove this defaulter against my name



              Now they wont me to pay rs1297/- as late payment fee.



              I had applied for car loan they have disapproved my loan as my name comes into CIBIL now I cant get loan anywhere pls guide me

              my cell num-[protected]/[protected]
              Aug 14, 2020
              Complaint marked as Resolved 

              HR staff abusive

              Hi I want to complaint about unprofessional and abusive behaviour towards me. I was abused openly by one of you HR person named Rajni. I can provide the details of any action is going to be taken against her.
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                N
                NEHA NAKRA
                Jul 21, 2008
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                I opened Genpact Salary Account (they gave Priority Account) with Axis Bank, Karkardooma Branch on 10 October 2007.
                On 30 June 2008, they decucted Rs 750/- as consolidated charges plus Rs 92.70 as Service Tax for not maintaining the minimum quarterly balance of Rs 1 Lakh in the Priority saving account. (In the previous 2 quarters they did not do so, I wonder why ?)
                I was not informed of this deduction (though they have my e-mail ID and other contact details with them).
                After seeing the online statement, and after calling them twice and sending them mailers and reminders, they reversed the charges of Rs 750/- on 15 July 2008. The Service Tax charges of Rs 92.70 are not reversed.
                They asked me to send a mail to them to change the Priority account to normal saving account (I have done that though I never asked them to open a Priority Account for me). They should open only normal saving account as Salary Account since it would be difficult to maintain such a high minimum quarterly balance. They have contact details of the customer, atleast they should intimate the customer before deducting any charges.
                Rs 750/- might be minimal for other Priority Account holders but not for all !!
                Aug 14, 2020
                Complaint marked as Resolved 
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                  R
                  raja
                  from Kolkata, West Bengal
                  Jul 9, 2008
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                  Hi

                  What the hell you services are. Moreover you agents are lying so that people apply for credit cards. Two agents from your Bank Came to our company (Genpact, JLN Marg, Jaipur). They comitted that please apply for a credit card and you will receive an offer according to which we would be getting a Times Wrist Watch and a Gift voucher of Rs5500/- which can be used to purchaes items from any store/malls. Neither the agents came back to the company, nor any updates regarding the credit card application. However after 2 months when we went to one of your local Barclays finance office at Gopalpura Byesspass, no one was there to even provide a customer care number. After so much of discussion they provide a delhi based number which is not toll free and more over std charges would be applicable if we are calling that number.

                  Lord save you company...

                  With no regards

                  Raja Sharma
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    Snehit Babu Uppuluri Venkata
                    from Gurgaon, Haryana
                    Jun 5, 2008
                    Resolved
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                    Sir,

                    Its been more than 70 days since I applied for Passport but did not receive it yet.

                    I request you to expedite the process of delivery so that I would not be missing upon my career opportunity. I should be leaving to US on job purpose by 18th June 2008.

                    Applied date: 28th Mar. 2008
                    File No.: A027376
                    Full Name: Snehit Babu Uppuluri Venkata
                    Father's Name: U.V. Dathadri

                    Thanks in advance for your cooperation. Appreciate your quick help.

                    Regards,
                    Snehit Uppuluri
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      M
                      Mohan Babu L
                      from Chennai, Tamil Nadu
                      May 9, 2008
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                      Dear All,
                      I have purchased a hero Honda Glamour in Feb-1-2007 in Lakshmi Motors. from that date all servicings I am taking from Phones moters india ltd ( Uppal GE Building, Hubsiguda, Uppal opp. Genpact). every time they say need to change oil ( Rs. 149). I accepted for the same after 4 servicies my vehicle pickup is very Low, Starting problem, gear set giving problem, Low milage ( from the service one I have given these complaints to the Phones moters india Ltd). They never do good even water service also. When I complaint to manager they next time they good. In my 4th service[protected] again they collcted same way money for changing the oil and etc. I paid it but really my vehicle pickup became very low, starting probles, in 3rd gear it's giving problem. This time I went another famous Hero Honda Show room for my byke problem they said some starting coil proble and Oil is very old or its not good oil we have to change the oil again. after my 4th service i havn't run my vehicle more than 150 km's.
                      This is the way they are earning ( eating money in fraud way) from the customers without changing anything in vehile.

                      My advice is Please don't go to Phonex motors india Ltd for purchasing or Servicing. You will also became BAKARA like me.

                      Thanks for your understanding.

                      Thasnks
                      Mohan
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        K
                        kalyani
                        May 4, 2008
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                        Hi,
                        I have been using Airtel services since 5 yrs...recently i have taken off a number which is 99897.
                        I have removed that number in the month of Jan' 2008. But that number is still under billing.
                        I have been to USA recently and i was not useing the number since so many days...now i will not be available in inida to contact you.
                        I don't know why Unneccesaryly your customer care people are making call to my home making some issues...if you want to clear anything, just mail me regarding my issues...

                        Send me my Account Statement on my email ID..so that i can have a glance in to that statement and make my own call.
                        Hope you act possitively towards my issue...

                        would appreciate ur response...


                        ----
                        Kalyani
                        Aug 14, 2020
                        Complaint marked as Resolved 
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