Genpact Complaints & Reviews

Hi Sir/madam,

Please have a look at the attached document received from Advocate on behalf of Genpact, asking us to pay around 102500 rupee towards the liquidity charges, as she was not keeping well after telling so many times she was unable to do night shifts genpact hr didnt allowed her to submit resignation letter. Atlast she decided to quit the company and same she informed to HR and Manager. Things were going fine they didnt contacted after that suddenly a mail came from lawyer to pay around 102500 to genpact. which is unjustifiable .. please advice us you can reach us at [protected]@gmail.com

Harrasment

GENPACT-there is always mismanagement & employees are compelled to work on strech & at the last moment the managers comes & tell the employees to not to roster without his order.

This is absolutely true, no HR personnel involvement works out. As these ppl feel they are into notice either by hook or crook. Mgnt also boosts such kinda filthy ppl in the floor for what all naunces the mgnt does in veil. There is no respect for ladies in GENPACT. Age is not a bar for them to propose but they need a female though the co-employee is of double their age, bcoz most of them come from down cadre and galli danda playing street boys with no basic ethics and even degree final year guys are hired, but these guys never complete degree, but instead get married and also maintains one set up in off. Mgnt also same nature, who satisfies their lust those ppl are pushed up the ladder, that is true 200 percent. No, , no ethics in GENPACT

Hi Anuj,

I have gone thru ur complaint.

Dont worry i am there to help you out. I am Lawyer by profession and will not charge any fees from you. Plz provide me correct contact number. I will get back to you.

I have also helped you out many people like you in the past who were victim of Genpact. Do provide me ur contact number.

Regards
Rohit Jain.
[protected]@rediffmail.com

hi i am employee of genpact i left the company and i m suffering from dysphonia and migraine and doctor adviced me to not to work in night shifts and also in the calling process i told this thing to my management that i would not able to serve the notice period. I submitted my resignation along with the medical documents. But Managers are threatening me to file a law suit against me and asking me to either serve notice period or pay me the huge amount. They also said that we will mark you as absconded employee. Plz help me what should i do ? i have worked here for 1 year, already covered probation period of 6 months and did not signed any bond with the company. Did not went any training that they are charging such a huge amt from me. Also i am poor guy and dont have any source of Income. Also i am very sick and my family is entirely dependent on me. Plz help me..My email id is [protected]@rediffmail.com

Hi Sir
Date: 26th July 2012

I, Chotu Lal Gurjar with OHR Id no [protected](Employee code-369303) am working with India’s no. 1 BPO, Genpact, Jaipur, Rajasthan in Uninor Process as a process associate.
I am working in your establishment since Feb 2010 in CUSTOMER SERVICE INBOND CALL ANSWER DEPT. and since last one & half years I have problem of headache due to receiving calls for very long time.
Although I was suffering from headache but I never denied being on my work and I worked 8 hours daily without any brake for continuously. Some time due to that headache used to take painkiller tablets for doing my work without any disturbance in given task.
For getting proper treatment of my disease I got the checkup in Neurology department in RAJASTHAN’s largest hospital SMS HOSPITAL JAIPUR and all the documents of the treatment and my problem I shown to our HR/ Sr. HR also and informed them about my problem.
After all they again pressurize me to take the calls of customer and told that you are perfectly ok and there is no abnormality in your reports.
During the work I got the ranking of “9EE” and in this july I was supposed to get promotion from P.A. to P.D. and manager of my branch was very well aware about it. I informed Sr. HR Mr. Kapil Gupta more than 5times for my problem but it was not being taken as a problem it was taken only as a gossip thing. No one in the company helped me for this. I also talked with HR Laxmipriya for more than 10times but but she also didn’t respond me properly.
They forced me to attend the calls so that they can do my termination if I found wrong while taking calls due to my illness as I was having pain in my head from very long time.
On 23rd of July due to a casual word while attending customer’s call they forced me to sign on the termination letter.
Here I would like to bring a notice to you for your kind notification that if in process you are going with some abusive language so you should give your resign from existing job but you can’t be terminated from your on hand job.
I accept that I am on mistaken side but this is not a big mistake, I admit for this and I think that my mistake should be consider under CAP or Warning but my manager and HR took it as Genpact’s ZTP,Policy.
So I need help from all of you, the higher authorities. I would request to please look into the matter and do the justice with me and I hope that it won’t be repeated with anyone else in future.
By doing this unfair act they destroyed my experience and it was became 0years experience from 3 years of hard and dedicated work. They terminated me without any prior notice so now I became like a beggar and now I can’t join any BPO in INDIA. Doing work with Genpact was my dream and I fulfilled my dream by working in this for almost three years but now this termination ruined it very badly.
My parents got died when I was only 11years old and after their death I took the responsibility on my shoulders and I gave good atmosphere to being grown up to my younger sister who was my responsibility after my parents sudden death.
After completing my education I did join Genpact and I was the only earner of my family and my sister’s dependability for education and marriage is on my shoulders now as I am the last one who can look after of her and my salary was only 5500/- INR.
In this salary I have to manage everything like her education expenses, rent of our house & all the others expenses which are mandatory for being alive. I never wished to go in any other process (I J P) and I was ready to work like a sweeper also in your establishment but I should not be terminated. Now due this unfair thing I and my younger sister is living on roads as we don’t have rent money to pay to our landlord.
So, after being terminated no one help me in the company so I am here asking your kind co-operation and help so that I can do work again. I want you to please look into my matter and give my experience certificate so I can work in any other center for my living and for fulfilling my responsibility.
I, once again request you to please take few minutes from your busiest schedule to read this and if it is illegal or not acceptable according to Genpact’s policy I would like to pay my sorry to you.
If company will not take into the subject and will not lend a hand to me in this situation so I would do suicide. You and your higher authorities are my last hope and I do believe that Genpact won’t like to be in news due to employee’s suicide case.
This is my last hope and I do believe that I will get justice but if it will not take seriously I will make the translation of this letter in our local language and copy of the same will be dispatched to following authorities:
1. 1.Chief Minister of Rajasthan State
2. 2.State Commissioner of Police
3. 3.Indian labor commissioner office
4. 4 .Governor of Rajasthan
5. 5.District consumer forum
6. 6.President of India
Once again I would request you to please do the fair justice and give me a way to walk so that I can get something to earn and live my life with some happiness not only for me but for my younger sister also.
I hope that I’ll get prompt and proper reply of my appeal and will be revert back very soon.
Thanking you.

Your’s obediently
Name: Chhotu Gurjar
OHR Id:[protected]
Employee code-369303
Mobile No. [protected]
Email id: mcp.[protected]@gmail.com

COULD U PLEASE HELP ME ..IN ZENPACT IS THERE ANY SOFTWARE JOBS...?